Attachment 5 Performance Work Statement Rev1 14MAR2024.pdf

FA4418

Joint Base Charleston

PERFORMANCE WORK STATEMENT

Fire Alarm and Suppression - Inspection, Testing, Maintenance and Repair Services

14 March 2024

James Dodson Contracting Officer Representative (COR) 628th Civil Engineer Squadron

Table of Contents

1.0 PURPOSE

1.1 GENERAL REQUIREMETS

1.2 GOVERNMENT FURNISHED PROPERTY

1.3 STANDARDS

1.4 EQUIPMENT

1.5 CAPABILITY, TRAINING AND QUALIFICATION

1.6 MANAGEMENT

1.7 WORK CONTROL

1.8 WORK SCHEDULE

1.9 NOTICE OF EQUIPMENT SHUT-DOWNS

1.10 SERVICE INTERRUPTIONS

1.11 WARRANTIES

1.12 D-21 MONITOR SYSTEM

1.13 GOVERMENT SUPPLY SOURCES

2.0 INSPECTION, TESTING AND MAINTENANCE

2.1 CONTROL PANEL

2.2 MANUAL FIRE ALARM (PULLSTATION)

2.3 BATTERIES

2.4 SMOKE DETECTION DEVICES

2.5 HEAT DETECTION DEVICES

2.6 AUXILLARY CONTACT AND AUTOMATIC SHUT-DOWN

2.7 WATER FLOW SWITCHES

2.8 SUPERVISORY SWITCHES

2.9 AUDIBLE NOTIFICATION APPLIANCES

2.10 VISIBLE NOTIFICATION APPLIANCES

2.11 FIRE SUPPRESSION SYSTEMS

2.12 FOAM SYSTEMS

2.13 COMPRESSORS

2.14 INFARED BEAM DETECTORS

2.15 FIRE PUMPS

2.16 INSPECTION AND TESTING REPORTS

2.17 SCHEDULE

3.0 REPAIRS

3.1 Service Calls

3.2 Written Repair Reports

3.3 Un-safe Working Conditions

4.0 MAINTENANCE OF MONACO D-21 MONITORING SYSTEMS

4.1 ACCESS LEVELS FOR D-21 OPERATIONS

5.0 SERVICE SUMMARY

6.0 GENERAL INFORMATION

6.1 MISSION ESSTENTIAL SERVICES

6.2 HOURS OF OPERATIONS

6.3 QUALITY CONTROL

6.4 QUALITY ASSURANCE

6.5 POINTS OF CONTACT

6.6 SECURITY REQUIREMENTS

6.7 BASE ACCESS

6.8 RESTRICTED AREA ACCESS

6.9 ANTITERRORISM

6.10 FOREC PROTECTION CONDITION

6.11 OCCUPATIONAL SAFETY AND HEALTH STANDARDS ACT (OSHA)

6.12 SAFETY AND HEALTH PLAN AND CORRESPONDING SAFETY CHECKLIST

6.14 PRE-PERFORMANCE CONFERENCE

6.15 ELECTRONIC DEVICES

6.16 SAFETY AND HEALTH SUBMITTALS

6.17 PERMITS

6.18 GROUND FAULT CIRCUIT INTERRUPTERS

6.19 ENVIRONMENTAL COMPLIANCE

7.0 APPENDICES

7.1 APPENDIX A – REAL PROPERTY INSTALLED EQUIPMENT INVENTORY

7.2 APPENDIX B – SERVICE CALL HISTORICAL DATA – WEAPONS STATION

7.3 APPENDIX C – D-21 SERVICE CALL HISTORICAL DATA – WEAPONS STATION

7.4 APPENDIX D – SECURITY HANDBOOK

7.5 APPENDIX E – D-21 LOG

1.0 PURPOSE

The purpose of this requirement is to provide a Fire Alarm and Suppression, Inspection, Testing, Maintenance (ITM) and Repair service contract. The principal place of performance is located at Joint Base Charleston (JBC) at Charleston, South Carolina. The scope of this contract includes 391 facilities. The facilities are located at 4 geographically separated locations; 163 at JBC-Air Base, 219 at JBC-Weapons Station, seven at Charleston Naval Shipyard, and two facilities located at North Auxiliary Airfield, Orangeburg, SC. The contractor shall be responsible for inspection, testing, and maintenance requirements conducted at all locations, and as needed repairs.

1.1 GENERAL REQUIREMENTS

The contractor shall perform preventive maintenance, inspections, and testing, to ensure reliable and continuous safe operation of each industrial fire protection/suppression system to all facilities listed on this contract (see Appendix A, Appendix B, Appendix C for inspection, testing and maintenance). Repairs shall only be accomplished on the JBC Weapons Station, Naval Shipyard and North Auxiliary Airfield. All work shall be performed in accordance with the specifications and standards listed in 1.3, as well as best commercial practices and manufacturer's instructions to maintain all components in a safe and reliable operating condition. For work at JBCHS, the contractor shall notify the Installation Fire Department Dispatch at 843-963-3777, as soon as they arrive at a building and inform the dispatcher that they will be performing inspection, testing, and maintenance.

1.2. GOVERNMENT FURNISHED PROPERTY

The Government will furnish an area on the Naval Weapons Station to accommodate a contractor provided trailer for the contractor’s workspace. The Government will furnish the following utilities: electricity, fresh water and refuse, at no cost to the contractor. The contractor shall furnish all personnel, supervision, management, equipment, tools, transportation, and supplies, as required to perform inspections, preventive maintenance and repair of specified industrial fire protection and fire suppression systems and devices in accordance with this PWS.

This includes any man-lifts or necessary required equipment to reach high locations, such as hanger ceilings.

1.3 STANDARDS

The contractor shall provide all management, supervision, labor, equipment, tools and other resources necessary to perform Inspections, Testing, Maintenance (ITM) and Repair of industrial fire protection and fire suppression systems in accordance with all applicable laws, regulations, United States Federal Government (USFG) instructions, specifications, Unified Facility Criteria (UFC) standards, National Fire Protection Agency (NFPA) standards, and commercial practices as described in this Performance Work Statement (PWS) with the focus on safety and customer service. UFC standards shall take precedence over NFPA standards unless stated otherwise within the PWS. The contractor shall comply with all future changes to these fire standards. The contractor is encouraged and expected to use innovative approaches to accomplish PWS requirements efficiently and effectively in a timely manner.

UFC 3-601-01 Fire Protection Engineering for facilities with Change 6

UFC 3-600-02 Fire Protection Systems, Inspection, Testing, and Maintenance

UFC 4-021-01 Design and O&M: Mass Notification Systems with Change 1

29 CFR 1910 and 1926 Occupational Safety and Health Administration General & Construction Standards

DAFMAN 91-203 Air Force Occupational Safety, Fire, and Health Standards

All Fire NFPA Standards The Contactor shall use all applicable current standards

1.4 EQUIPMENT

The contractor shall be responsible for all equipment needed to perform inspections, testing, and maintenance such as scissor lifts, scaffold, air compressors, generators, fork trucks, etc. at no extra cost to the Government.

1.5 CAPABILITY, TRAINING, & QUALIFICATION

The contractor shall be responsible to ensure that all trades performing work under this contract possess the proper experience, qualifications and or certification as well as ensure all required safety training is current and documented. The contractor shall maintain required records of all employee training and certification and provide copies to the Contracting Officer (CO) or COR upon request. Personnel working on fire alarm and fire suppression systems shall have a valid/current certification from the National Institute for Certification in Engineering Technologies (NICET minimum Level II), in the subfield of Fire Protection Engineering Technology. The supervisor on duty must have a valid/current certification by the National Institute for Certification in Engineering Technologies (NICET minimum Level III), in the subfield of Fire Protection Engineering Technology. The supervisor shall be located in the local area (within 25 miles) during normal duty hours. Evidence of qualification/certification shall be submitted to the Contracting Officer (CO) upon request.

1.6 MANAGEMENT

The supervisor shall be responsible for coordination, scheduling, monitoring, and ensuring all aspects of facility maintenance are successfully executed, to include, but not limited to planning and scheduling of ITM and Service Calls (S/C), cost control, report preparation, generating and maintaining records, and quality control to ensure PWS requirements are met. The supervisor shall serve as the contractor’s primary Point-of-Contact (POC) for the Government and provide after-hours contact information for coordination of emergency contractor response. The contractor shall manage the total work effort associated with the services required to meet the performance objectives and standards. The contractor shall continuously maintain an adequate staff with the necessary management expertise to assure performance objectives and standards are met.

1.7 WORK CONTROL

Verbal scheduling and status reports shall be provided when requested by the CO or COR. A written status report of any item of work must be provided within 24 hours of the inquiry during regular working hours, and 48 hours of the inquiry after regular working hours.

1.8 WORK SCHEDULE

The contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the contractor shall minimize the impact and effects of the interference. The contractor shall provide 72 hours advance access of all its work schedules to the Government. The contractor shall notify the COR of any difficulty in scheduling work due to Government controls.

1.9 NOTICE OF EQUIPMENT SHUT-DOWNS

Prior approval shall be obtained from the COR, except in emergencies, for work requiring shut-down of equipment for more than 30 minutes during regular work hours. All such requests must be submitted at least 72 hours in advance. In cases where shutdown is necessary, the contractor shall coordinate the shut-down with the COR.

1.10 SERVICE INTERRUPTIONS

If any utilities or other services must be discontinued (temporary or otherwise) due to scheduled contract work, the contractor shall notify the COR, within three business days. If the discontinued service is due to an emergency breakdown, the contractor shall notify the COR as soon as practicable.

1.11 WARRANTIES

The contractor will warranty repairs for the length of time consistent, but not less than 90 calendar days, with the equipment or repair/replacement part manufacturer’s recommended commercial standard warranty to include parts and labor. If reconditioned parts are provided, the reconditioned parts shall carry the same warranty provisions as originally provided by the contractor for new parts. The contractor shall report to the COR all defects in workmanship, material, parts, or improper installation. For record purposes, warranty repair information shall be submitted to the COR for materials and parts along with the repair report as stated in Section 5.1.

1.12 D-21 MONITOR SYSTEM

The contractor shall perform maintenance to fire protection/suppression equipment that is indicated a fault by the D-21 daily report. This report will be performed by 0900 daily and available to the COR for review.

1.13 GOVERMENT SUPPLY SOURCES

Upon award, the contractor will be authorized to place orders under the GSA Multiple Award Schedule program as an alternative source in procuring equipment and supplies for services for the exclusive use and ownership of the Government. This authority will apply only to the resulting contract for Fire Alarm and Suppression System ITM and Repair services at Joint Base Charleston.

2.0 INSPECTION, TESTING AND MAINTENANCE

The contractor shall perform periodic inspection, testing and maintenance to fire protection/suppression equipment in accordance with the standards referenced in 1.3, to ensure proper equipment function. The contractor shall perform cleaning of fire protection/suppression system equipment as required to ensure proper operation based on local environmental conditions. Inspection tags will be displayed on all fire protection equipment at the time of inspection/testing completion. All discrepancies will be reported to the COR for repair scheduling.

2.1 CONTROL PANEL

The contractor shall functionally test the control panel for proper operation, including but not limited to trouble condition signaling, initiating, and indicating circuit supervision, and remote signaling. All discrepancies will be reported to the COR for repair scheduling.

2.2 MANUAL FIRE ALARM (Pull Stations)

The contractor shall functionally test each Manual Fire Alarm Pull Station for proper operation, Alarm and Trouble conditions. All discrepancies will be reported to the COR for repair

2.3 BATTERIES

The contractor shall load voltage test and charger test each battery. All discrepancies will be reported to the COR for repair scheduling.

2.4 SMOKE DETECTION DEVICES

The contractor shall inspect and functionally check each smoke detection device per the manufacturer’s recommendation. The contractor shall perform a smoke-entry test IAW manufactures instructions to ensure equipment is operational. The contractor shall clean the smoke detection devices after the smoke-entry test completion, per manufacturer’s instructions.

All discrepancies will be reported to the COR for repair scheduling.

NOTE: Smoke Detector sensitivity testing shall be performed as required by UFC 3-601-02.

2.5 HEAT DETECTION DEVICES

The contractor shall functionally test each heat detection devices IAW manufactures instructions to ensure proper operation. All discrepancies will be reported to the COR for repair scheduling.

2.6 AUXILIARY CONTACT AND AUTOMATIC SHUT DOWN

The contractor shall functionally test the auxiliary contact and automatic shutdown system to ensure automatic shutdown devices are disabled during an alarm condition. All discrepancies will be reported to the COR for repair scheduling.

2.7 WATER FLOW SWITCHES/BACKFLOW

The contractor shall test each water flow device to ensure flow switch activates alarm condition.

This test is not part of the annual backflow testing performed by 628 CES personnel. All discrepancies will be reported to the COR for repair scheduling.

2.8 SUPERVISORY SWITCHES

The contractor shall test the supervisory switches for proper operation to ensure panel goes into supervisory alarm condition and transmission reports to base central dispatch. All discrepancies will be reported to the COR for repair scheduling.

2.9 AUDIBLE NOTIFICATION APPLIANCES

The contractor shall verify alarm condition sound levels of all occupied spaces during their regular scheduled testing to ensure the alarm condition sound level is in accordance with standards referenced in 1.3. All discrepancies will be reported to the COR for repair scheduling.

2.10 VISIBLE NOTIFICATION APPLIANCES

The contractor shall verify flash rate of each strobe installed to ensure strobes are operational and all strobes within view are synchronized in alarm condition when possible. All discrepancies will be reported to the COR for repair scheduling.

2.11 FIRE SUPPRESSION SYSTEMS

The contractor shall perform inspection, testing, and preventative maintenance on fire suppression systems (see Appendix A) IAW UFC and NFPA guidance as referenced in 1.3. All deficiencies will be reported to the COR for repair scheduling.

2.12 FOAM SYSTEMS

The contractor shall test and perform preventative maintenance on foam systems to ensure proper operation. All discrepancies will be reported to the COR for repair scheduling.

2.13 COMPRESSOR

The contractor shall perform preventative maintenance on air compressors that are connected to fire sprinkler systems. This shall be done at the time they are performing the maintenance in Section 2.11 on the sprinkler system. All discrepancies will be reported to the COR for repair

2.14 INFRARED BEAM DETECTORS

The contractor shall test infrared beam detectors to ensure proper operation. All discrepancies will be reported to the COR for repair scheduling.

2.15 FIRE PUMPS

The contractor shall perform monthly preventative maintenance on fire pumps that are connected to fire sprinkler systems, this shall be done at the time they are performing the maintenance in Section 1.1.1 on the sprinkler system. On diesel driven fire pumps and electrical pumps that have back-up diesel driven generators the contractor shall perform preventative maintenance in accordance with NFPA 25 as well as the applicable UFC. All discrepancies will be reported to the COR for repair scheduling. Completed run logs for the previous month shall be submitted to the COR by the first workday of the following month. Example: If a month ends on a weekend, the report will be due the 1st workday following the end of the month.

NOTE: FLAME DETECTORS SHALL NOT BE INSPECTED UNDER THIS

CONTRACT

• 2.15.1 Diesel Driven Fire Pumps – Maintenance/Compliance Requirements for Diesel Engines

• 2.15.1.1 Diesel Engines manufactured prior to July 1, 2006

• 2.15.1.1.1 Maintain diesel engine in accordance with NESHAP 40 CFR Part 63 Subpart

ZZZZ

Operate/maintain engine & emission control device (if installed) per manufacturer’s instructions/maintenance plan. Oil/filter change every 500 hours or annually; may use oil analysis program instead of prescribed oil change frequency [see 40 CFR §63.6625(i)] Inspect hoses and belts every 500 hours of operation or annually; change hoses and belts as needed and document hour meter reading when changed. Inspect air cleaner every 1,000 hours of operation or annually; change air cleaner as needed and document hour meter when changed.

Non-resettable hour meter to be installed and operational to record hours of operation.

Keep records of the hours of operation and maintenance through the non-resettable hour meter;

record “START” and “END” hour meter readings for each operation/maintenance event.

100 hours per year limit for maintenance and testing; engine maybe used for up to 50 hours of the 100-hour limit per calendar year for non-emergency situations. Submit monthly Run Time Logs to the COR; COR to provide monthly copy to 628 CES/CEIE Air Program Manager Use Ultra Low Sulfur Diesel (ULSD) fuel. Maintain all engine maintenance/run time records for a period of 5 years and make available for review upon request.

• 2.15.1.2 Diesel Engines manufactured after July 1, 2006

• 2.15.1.2.1 Maintain diesel engine in accordance with NSPS 40 CFR Part 60 Subpart IIII

Install, Configure, operate, and maintain engine per manufacturer’s instructions or manufacturer-approved procedures. Non-resettable hour meter to be installed and operational to record hours of operation. Keep records of the hours of operation and maintenance through the non-resettable hour meter, record “START” and “END” hour meter readings for each operation/maintenance event. 100 hours per year limit for maintenance and testing; engine maybe used for up to 50 hours of the 100-hour limit per calendar year for non-emergency situations. Use Ultra-Low Sulfur Diesel (ULSD) fuel. Maintain all engine maintenance/run time records for a period of 5 years and make available for review upon request.

2.16 SCHEDULE

The contractor shall provide a monthly inspection and testing schedule NLT 30 days after entering the base year of the contract and every option year thereafter.

The contractor shall notify the Government 14 days in advance if an alteration to the schedule is needed. The contractor shall provide the COR with monthly inspection reports to show all completed ITM IAW the contractor schedule.

2.17 INSPECTION/TESTING REPORTS

Within 10 business days of ITM completion, the contractor shall prepare and submit a written report to the CO/COR in accordance with the procedures outlined in NFPA 72, Chapter 10.6.2.3 and Figure 10.6.2.3, or equivalent. The report shall identify the type of fire protection/suppression system or component, the building number, the actual inspection/maintenance work performed, and, if repairs are needed, include a list of repairs needed, date of inspection, and name of technician. The written report shall also contain an itemized list of each device tested, zone of device, and location of device and document the results of these tests. Devices must be checked for proper supervision during this test, with documentation. If the inspection report indicates a need for repair work above the limit of liability (LOL), the contractor shall provide a written quote to perform the repairs to the CO/COR and await approval as per Section 3.0. If the contractor performs work above the LOL without approval (as appropriate), the contractor shall be responsible for the price of performance.

3.0 REPAIRS

Repairs may originate during scheduled/non-scheduled ITM, and Service Calls (S/C). The applied standard LOL for each repair is as follows:

• $1,000 for repair material, equipment, and labor (when authorized per PWS), when applicable.

Needed repairs identified during ITM’s, and S/C priced under the LOL shall be performed by the contractor without prior approval from the Government. Repairs below the LOL shall be performed, documented, and reported to the COR IAW section 3.2.

Repairs exceeding the value of the LOL require approval prior to contractor performance.

Authorization shall come from the CO/COR in writing. A written quote of repairs that exceeds $1,000, needed to correct deteriorated or inoperative fire protection/suppression components, for work more than the basic inspection/preventive maintenance service, shall be provided by the contractor to the Government at no additional charge within two business days.

The written quote must be submitted to the CO/COR and shall include all material, equipment, subcontractor, and labor cost (if necessary), and the contractor markup needed to bring the fire protection/suppression components into fully functional condition. Prices for parts/materials, equipment, and subcontractor quotes should reflect actual invoice costs of the item/service to the contractor, including shipping. The contractor will be responsible for ensuring subcontracted work meets the requirements of the PWS. The contractor shall submit actual cost documentation (receipts, invoices, payroll, etc.) for subcontracted work and other supporting documentation upon request from the Government. Mark-ups on materials and subcontractor quotes shall not exceed the pre-negotiated percentage(s) established at time of award. Labor necessary to complete repairs, to include labor hours above and below the LOL, during normal duty hours, will be included in the firm-fixed price portion of the contract. Any non-emergency work necessary outside normal duty hours must be approved by the CO and will be paid at the pre-negotiated labor rate established at time of award.

In addition, written quotes shall include an estimate of the elapsed time required to complete the repair(s), the projected equipment downtime, and include the S/C number issued by the Government to track the work progress. When system fire alarm panels must be replaced, the contractor will use Monaco manufactured units to comply with Government standardization guidance. Use of alternative units due to system compatibility will be examined and approved on a case-by-case basis by the COR before installation.

All contractor quotes/estimates will also include a statement that the estimate shall remain valid for at least 30 days. A proposed Period of Performance (POP) must be included in the quote/estimate as well.

If the contractor’s written estimate for the labor (if applicable) is below $2,500 to perform the repair, and the estimated total price of the repair is below $10,000, the COR may approve and authorize the repair. The CO must approve and authorize all repairs when labor is estimated above $2,500 to perform services or when the estimated total price exceeds $10,000. Upon approval, the contractor shall receive a written Notice to Proceed (NTP) from the CO/COR and the contractor shall complete the repair within the assigned POP. The CO, at their discretion, may issue a verbal NTP. No work above the LOL shall be initiated by the contractor without a verbal or written NTP. If the contractor performs work above the LOL without approval (as appropriate), the contractor shall be responsible for the price of performance.The contractor shall also immediately notify the Government when repairs will not be completed within the assigned POP (e.g. identified long lead time for repair parts), to request an extension. The contractor shall immediately notify the Government when any in-progress repair, previously determined to be below the LOL, is anticipated to exceed the $1,000.00 limit. Prior to exceeding the LOL, the contractor must suspend work and submit a written estimate to the Government for approval and authorization prior to proceeding. Contractor performance of repairs in excess of the LOL without prior authorization is performed at the risk to the contractor. Upon completion of all repairs exceeding the LOL, the contractor shall notify the COR and follow up by submitting a written Repair Report summarizing the repair action within one week. Repair Reports shall be prepared and submitted in accordance with (IAW) section 3.2.

3.1 SERVICE CALLS (S/C)

Service Calls will be issued as Routine, Urgent, or Emergency and will be generated for the Weapons Station, Naval Shipyard and North Auxiliary Airfield. Service calls for the Air Base are performed by the 628th CES/Alarm Shop. The contractor will have qualified technicians located onsite at (Space Provided by Government) to respond to S/C and make required repairs.

3.1.1 ROUTINE

The Routine S/C response shall include troubleshooting, assessment, and effective action to restore safe, reliable operation. Minor repairs, adjustments, and/or other corrective action that can be completed during the service call response using on-hand materials, parts and supplies shall be made prior to leaving the Service Call. The contractor shall notify the COR of any Routine S/C that results in the identification of a needed repair that is anticipated to exceed the LOL.

Routine S/Cs will be submitted to the contractor in writing by the COR.

The contractor shall respond to Routine S/Cs following the Government’s notification within three business days. Routine S/Cs must be completed and closed within 10 business days of issuing the call. Routine S/Cs anticipated to overrun this deadline due to repair negotiations above the LOL or long material lead times must be communicated to the COR.

3.1.2 URGENT

Urgent calls are defined as any fire system or equipment deficiency that does not immediately endanger personnel or property, but extended delays of repairs could possibly result in damage to Government property, or soon affect the security, health or well-being of personnel, or the continued operation of a mission essential service or system.

Urgent S/Cs will be submitted to the contractor verbally by the COR followed by a written request as soon as practical.

The contractor shall respond to Urgent S/Cs following the Government's notification within one business day and be completed within five business days. The Urgent S/C response shall include, as a minimum, troubleshooting and corrective action that will result in minimal mission impact, and restore safe, functional operation to prevent property damage or personnel injury. The contractor shall notify the COR of any Urgent S/C that cannot be resolved during initial response or requires repair that is anticipated to exceed the applicable LOL. Should the contractor’s initial response mitigate the possibility of personnel injury or property damage, the COR may reclassify the service call from Urgent to Routine. In that event, the required Routine POP shall apply.

3.1.3 EMERGENCY

Emergency S/Cs are defined as any facility, structure, system, or equipment deficiency that immediately compromises Government property, environment, mission, or affects the life, health, or safety of personnel. This includes but is not limited to: failure of any utility or security system.

Emergency calls shall be considered received by the contractor at the time and date any authorized Government CO/COR establishes communication with the contractor via telephone, or email. The Government will ensure a follow-up written request is provided as soon as reasonable. The contractor is required to respond to Emergency S/C 24 hours a day, seven days a week, at no additional cost to the government. Outside of normal duty hours (Section 7.2) Emergency S/C shall only be submitted to the contractor by the COR/CO.

The contractor shall be on-site taking effective action to mitigate the emergency; (1) During normal hours of operation, within one hour following notification, (2) After normal hours of operation, weekends, and recognized holidays, within two hours following notification. The Emergency S/C response shall include immediate corrective action to mitigate the emergency to protect property and personnel. Once the emergency is mitigated, a critical assessment must be performed to determine subsequent action for complete repair and restoration. The COR must be contacted and a situational report provided that includes the affected facility, structure, system or equipment, current status, any known impact or operational limitations, and recommended corrective action to restore safe, reliable operations. Additionally, the COR shall evaluate the contractor’s initial response to determine if the emergency S/C call can be reclassified as Urgent or Routine.

The intent of Emergency S/C response is for the contractor to exert immediate and continuous effort to eliminate or control the emergency condition as safely and expeditiously as possible, and ultimately allow recovery and restoration efforts to proceed under established urgent or routine POP. It is imperative for the contractor to remain aware of performance costs and obtain authorization prior to performing above the LOL. The LOL continues to apply during emergency response and recovery. At the discretion of the Government, verbal “Not to Exceed” NTP’s may be issued to expedite performance.

3.2 WRITTEN REPAIR REPORT

After repairs are completed and inspected by the Government, the contractor shall prepare and submit a written repair report to the CO/COR within three business days. The report shall include the date and time repairs are completed, the type of fire protection/suppression component repaired/replaced to include manufactures model, serial and part numbers, the building number, the repairs performed to include replacement parts and labor cost, the actual equipment downtime, the service call number issued by the Government, and the name of the technician performing the repairs. The contractor shall contact the COR for final inspection/acceptance of repairs prior to submitting invoice.

3.3 UN-SAFE WORKING CONDITIONS

Work stoppage due to un-safe working conditions, identified by the contractor, shall be approved through the CO. The contractor shall survey and then document the un-safe work condition within five workdays after discovery. The contractor shall submit a proposal to resolve any un-safe work condition on company letterhead to the government no later than seven workdays after discovery. The contractor shall resume all work once notified by the government that the un-safe work condition has been corrected.

4.0 MAINTENANCE OF MONACO D-21 MONITORING SYSTEMS

The contractor shall be responsible for training and certifications of personnel to maintain and repair the D-21 system located on the Weapons Station. The contractor shall be responsible for coordinating with Monaco Inc. the annual preventative maintenance and inspection (PMI) of the D-21 software, ensuring the system is fully operational and free of discrepancies (costs associated with annual Monaco PMI shall be a direct pass-through cost to the government).

The contractor shall accomplish maintenance daily, if necessary, to restore fire alarm systems to normal operation, which shall include clearance of alarms, trouble, supervisory, communications and other discrepancies detrimental to the functionality of the base fire alarm systems. The contractor will have daily access to a client station at Bldg. 1670 on the Weapons Station to identify and perform corrective maintenance. The contractor shall run a D-21 report daily and maintain a daily D-21 log (Appendix E). The daily log will be sent to the COR daily by 0900.

Annually the contractor shall disassemble and clean all antenna connections on the Naval Weapons Station.

4.1 ACCESS LEVELS FOR D-21 OPERATIONS

The contractor shall have view only access of the D-21 system which allows them to run reports.

All repair/replacement of fire systems that require administrative actions, i.e., unit numbers, etc., will be accomplished by government personnel assigned to the 628th CES/Alarm Shop located

1174363320C Highlight on the Air Base. The contractor shall comply with local standard procedures set by alarm shop personnel.

5.0 SERVICE SUMMARY

Performance Objective PWS Sec Performance Threshold Inspection, Testing and Maintenance (ITM)

2.0 Performs ITM on time and IAW with the PWS.

95% complaint per month No more than 1 valid customer compliant per month

Service Calls – Urgent/Routine

3.1.1-3.1.2 Completes service calls IAW the PWS 95% of the time.

No more than 2 valid failures/customer complaints per month

Service Calls - Emergency 3.3 Completes service calls IAW the PWS 100% of the time.

0 valid failure/customer complaints per month Inspection/Testing Reports 2.17 Submits reports IAW the PWS 90% of the time.

Written Repair Report 3.2 Submits reports IAW the PWS 90% of the time.

D-21 Daily Report 4.0 Submits reports IAW the PWS 90% of the time.

The Contractor shall notify the COR of any difficulty in scheduling work as stated in the PWS.

The Contractor shall not interfere with normal Government operations.

Equipment shut-down procedures completed as stated in the PWS.

Notification of affected tenants service interruption provided to the COR

1.6

1.6-1.10

1.9

1.6

No more than 2 valid failure/customer complaints per month

No more than 1 valid failure/customer complaints per month

0 failure/customers complaints per month

0 failure/customer complaints per month

6.0 GENERAL INFORMATION

6.1. MISSION ESSENTIAL SERVICES.

IAW Defense Federal Acquisition Regulation Supplement clause 252.237.7023, unless otherwise directed by an authorized Government representative, it is determined that all services under this contract are essential for performance during a crisis. In the event of a crisis, additional areas may be identified by the CO/COR.

6.2. HOURS OF OPERATION.

The base hours of operation are 7:30AM to 4:30PM, Monday through Friday. The contractor is not required to provide routine inspections, preventive maintenance or repairs on fire protection systems or components on weekends or Federal Holidays. If a scheduled service falls on a weekend or an observed Federal Holiday, that service will be performed on the next workday, (i.e., if a holiday falls on Monday, the service will be provided on Tuesday). If repairs are required to be made on a weekend or Federal Holiday, the CO/COR will notify the contractor when approval is given to perform the repairs.

The following Federal Legal Holidays are observed:

New Year’s Day: 1 January Martin Luther King’s Birthday: Third Monday in January Presidents’ Day: Third Monday in February Memorial Day: Last Monday in May Juneteenth Day: 19 June Independence Day: 4 July Labor Day: First Monday in September Columbus Day: Second Monday in October Veterans’ Day: 11 November Thanksgiving Day: Fourth Thursday in November Christmas Day: 25 December

6.3. QUALITY CONTROL

The contractor shall develop and maintain a quality control program and procedures to identify, prevent, and ensure non-reoccurrence of defective services. Through implementation of the contractor’s Quality Control program and procedures, the Government shall receive quality services meeting the requirements of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Section 2, Service Summary. The quality control plan shall be submitted to the CO/COR within 30 days of contract award date.

6.4 QUALITY ASSURANCE

The Government will periodically evaluate the contractor’s performance in accordance with Quality Assurance Surveillance Plan. Performance shall be evaluated using intermittent on-site inspections of the contractor’s Quality Control Program, intermittent review and receipt of validated customer complaints. The Government reserves the right to inspect each task as completed and to increase the number of quality control inspections as may be deemed appropriate based on any consistent failure to correct the problem and/or repeated complaints.

6.5. POINTS OF CONTACT.

The contractor shall provide a primary point of contact and an alternate point of contact in writing upon contract award. This individual will have full authority to interface with the CO/COR on all contract matters relating to the daily operations. If the primary or alternate point of contact should change, the contractor shall notify the CO/COR in writing within five (5) calendar days of the change. The on-site manager or alternate shall be available during normal duty hours to meet on the installation with the CO/COR to discuss problem areas. The contractor shall provide the Government telephone number(s) where customer complaints can be reported. The contractor shall also provide to the CO/COR the names and phone numbers of contractor POCs for after business hours including nights, weekends, and holidays. The POCs/contract managers and alternates must be able to read, write and speak English.

6.6. SECURITY REQUIREMENTS.

All contractor employees shall always carry photo identification. Contractor employees or any representative of the contractor entering the Government installations shall always comply with all base security measures. This includes but is not limited to background checks prior to base access, vehicle and goods searches and identification checks during times of increased security.

6.7 BASE ACCESS.

The COR is responsible for turning the Contractor Access Form into the respective visitor center a minimum of 72 hours prior to the start of the project. Failure to do so may delay entry for personnel and delay project/construction. The 628 SFS will conduct a fitness determination prior to a base credential being issued for base access. All contractors will abide by state and federal laws while conducting work on the installation. Failure to fully comply with all federal and state law on/off Joint Base Charleston, you will be charged and prosecuted to the fullest extent of the law and referred to the barring authority for barment.

6.8 RESTRICTED/CONTROLLED AREA ACCESS.

The contractor shall be escorted in both Restricted and Controlled Areas. Contractor shall contact the CO/COR for instructions and procedures.

6.9 ANTITERRORISM.

The contractor will comply with all Antiterrorism requirements at Joint Base Charleston at all times. In accordance with Department of Defense and Air Force Anti-terrorism (AT) program implementation instructions, all contractors must successfully complete Level 1 AT Awareness training within 30 days of requiring installation access, and annually thereafter for all contracts awarded on or after 1 October 2023. This provision shall not apply to deliveries, contractors requiring access using single day passes, or any contractors requiring access for less than or equal to 180 continuous calendar days in a one-year period.

The primary method of training delivery will be via Computer Based training (CBT) and can be located at: https://jko.jten.mil/courses/AT-level1/launch.html

The host webpage is Joint Knowledge Online (JKO) and the provided link does not require a Common Access Card (CAC) for access to the training. The course number and title is: JS- US0007, Level 1 Antiterrorism Awareness Training, and the Course is expected to take between 1-2 hours to complete. A certificate will be issued after successful completion of the training. To ensure initial and continued access to the installation, a copy of a valid completion certificate must be submitted to the Contracting Officer Representative (COR).

Special considerations for alternative options to satisfy this Level 1 AT Awareness training may be available upon request to the COR and approved by the Contracting Officer (CO). Failure to https://jko.jten.mil/courses/AT-level1/launch.html provide documentation of training will result in denial or revocation of base access credentials.

The contractor shall provide monthly reports to ensure all employees providing service to the base has received training and maintains a current Level 1 AT Awareness certificate.

6.10 FORCE PROTECTION CONDITION (FPCON) CHECKS.

Additional FPCON checks may occur sporadically. Increased military security measures shall dictate the use of force protection conditions FPCON Alpha, Bravo, Charlie or Delta for the bases. The CO/COR will notify the contractor if the base is placed under a FPCON and provide the appropriate FPCON instructions.

6.11 OCCUPATIONAL SAFETY AND HEALTH STANDARDS ACT (OSHA).

The contractor shall initiate and maintain programs to comply with the provisions of the OSHA concerning working with electrical equipment, working in confined spaces, in elevated locations, such as man lifts, ladders and catwalks, and overall worker safety.

6.12 SAFETY AND HEALTH PLAN AND CORRESPONDING SITE SAFETY

CHECKLIST

Contractors shall submit their safety and health plan and corresponding site safety checklist to the CO/COR 10 days after contract award. The safety office will assist the CO/COR to ensure that the contractor’s safety and health plan includes all required elements identified in the PWS. It is the contractor’s sole responsibility for compliance with OSHA (Public Law 91-596)

6.13 MISHAPS, REPORTABLE DAMAGE, AND INJURY

Ensure contracts and lease agreements require contractors and sub-contractors (e.g. Service and Construction Contracts) to report pertinent facts regarding mishaps involving reportable damage or injury to the JB Charleston personnel or property within one (1) business day and to cooperate (IAW AFI 91-204) in any Air Force/Navy safety investigation.

6.14 PRE-PERFORMANCE CONFERENCE

Prior to commencement of work, the contractor shall meet in a pre-performance conference with the CO/COR and other installation representatives, to discuss and develop mutual understandings relative to the administration of safety and other contract requirements for this contract.

6.15 ELECTRONIC DEVICES

Use of any electronic frequency producing device (i.e. cellular phones, radios, etc. that can transmit electric signals) requires submittal and approval prior to use on the installations.

6.16 SAFETY AND HEALTH SUBMITTALS

Health and Safety Plan, MDSs, and Activity Hazard Analysis (AHA) for electrical equipment, elevated work locations/fall protection plan, confined space/rescue plan, and any others deemed necessary by the contractor or installation Safety Office, which also addresses protection of the facility employees. Contractors Safety Plan shall be submitted to the CO/COR within 30 days after contract award.

6.17 PERMITS

Any work-related activities requiring the use of an open flame or tools that are capable of producing heat great enough to produce combustion or sparks require a “Hot Work Permit”. To obtain a “Hot Work Permit” contact the CO/COR.

6.18 GROUND FAULT CIRCUIT INTERRUPTERS

Whenever the contractor uses portable electrical tools or equipment in an outside location or in an interior wet location where the floor is conductive such as concrete, the Contractor shall provide and use a portable ground fault circuit interrupter (GFCI). This shall apply wherever electric power is supplied through Government facilities. The Contractor shall be responsible for maintaining the GFCI in operating condition and testing it before each use.

6.19 ENVIRONMENTAL COMPLIANCE.

The contractor shall comply with all federal, state, local and installation environmental laws, rules and plans. JB Charleston is a federal installation. However, for environment laws, they meet the strictest requirements in effect. Therefore, the contractor shall also meet the strictest requirement in effect, federal, state or local. The contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation in accordance with industry standards, local, federal and state laws, and according to manufactures’ recommendations. The contractor will submit Safety Data Sheets for approval on all materials 15 days prior to use. The contractor shall make all environmental and hazardous material records available at the beginning of the next duty day after the Government’s request to view the records. The contractor shall store, containerize, and dispose of all HAZMAT IAW industry standards, local, federal and state laws at their expense.

7.0 APPENDICES

Please see the following attachments for PWS Appendices:

Attachment 6 – PWS Appendix A – Real Property Installed Equipment Inventory Attachment 7 – PWS Appendix B – Service Call Historical Data – Below LoL Attachment 8 – PWS Appendix C – D-21 Service Call Historical Data Attachment 9 – PWS Appendix D – Security Handbook and Contractor base Security and Access Attachment 10 – PWS Appendix E – D-21 Log