FA4418-14-R-0002-0004.pdf

FA4418-14-R-0002

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1. Include "Questions and Answ ers # 4" (See Attachment 1, 1 page, Dated 13 Jan 2014)

2. Remove requirement for "Elevator Repair and Maintenance" from the PWS and Appendices D & E

a. Remove letter "U" from Paragraph 1 that states "Elevator Repair and Certifcation"

b. Remove "Elevator Hydro" row from Appendix D

c. Remove "IX-516 Elevator" row from Appendix E

3. Revise Pricing Worksheet in Addendum to FAR 52.212-1 Evaluation - Commercial Items a."For Total Aw ard Evaluation Purposes Only" added to Repair Subcontractor, Parts and Labor Cost Mark-up row s.

b. "Total" row w as revised to include Subcontract Cost Mark-up in the formula (CLINs 0001 – 6001 + Subcontract Cost Mark-up +

Parts Mark-Up + Labor Mark-Up)

4. The proposal due date remains 16 Jan 14 at 2 pm.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 68

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 13-Jan-2014

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X FA4418-14-R-0002

X 9B. DATED (SEE ITEM 11)

22-Nov-2013

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

13-Jan-2014

CODE

628 CONTRACTING SQUADRON

101 E HILL BLVD, B503

JOINT BASE CHARLESTON SC 29404 5021

FA4418 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

The purpose of this amendment is to:

1. Include "Questions and Answers # 4" (See Attachment 1, 1 page, Dated 13 Jan 2014)

2. Remove requirement for "Elevator Repair and Maintenance" from the PWS and Appendices D & E

a. Remove letter "U" from Paragraph 1 that states "Elevator Repair and Certifcation"

b. Remove "Elevator Hydro" row from Appendix D

c. Remove "IX-516 Elevator" row from Appendix E

3. Revise Pricing Worksheet in Addendum to FAR 52.212-1 Evaluation – Commercial Items

a. "For Total Award Evaluation Purposes Only" added to Repair Subcontractor, Parts and Labor Cost Mark-up rows

b. "Total" row was revised to include Subcontract Cost Markup in the formula (CLINs 0001 – 6001 + Subcontract Cost Mark-up + Parts Mark-Up + Labor Mark-Up)

4. The proposal due date remains 16 Jan 14 at 2 pm.

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO FAR 52.212-2

EVALUATION – COMMERCIAL ITEMS

SOLICITATION PROVISIONS ADDENDUM

Addendum to FAR 52.212-2:

BASIS FOR CONTRACT AWARD: This is a competitive selection in which competing offerors past performance history will be evaluated on a basis significantly more important than price. By submission of its offer in accordance with the instructions provided in clause FAR 52.212-1, Instructions To Offerors, the offeror accedes to the terms of this model contract and all such offers shall be treated equally except for their prices and performance records. The evaluation process shall proceed as follows:

A. Initially, offers shall be ranked according to price, including option prices. An offeror’s proposed prices will be determined by multiplying the quantities identified in the Pricing Schedule by the unit price for each item to confirm the extended amount for each. The proposed percentage for mark-up on repair costs, identified by the offeror in the formula shown in the price schedule below at Attachment 1, will be evaluated by adding the result of the formula to the sub-total of all CLINs for the base and all option periods. Similarly, the price for the Option to Extend Services and the proposed price for Mission Essential Services shall be evaluated by adding the prices to the base and all option periods.

B. The contracting officer shall seek recent and relevant performance information on all offerors based on (1) the references provided by the offeror and (2) data independently obtained from other government and commercial sources. Relevant present/past performance effort involves similar scope and magnitude of effort and complexities as this solicitation requires. (Specifically, efforts involving Facilities Maintenance Support Services (HVAC, Plumbing, Electrical, and General Facilities Maintenance)). The government reserves the right to seek information on higher priced offerors if none of the lower priced offerors receive a “Substantial Confidence” performance assessment rating. The purpose of the past performance evaluation is to assess the degree of confidence the Government has in the offeror’s ability to supply the NPTU Facility Maintenance Services that meet users’ needs, based on the offeror’s demonstrated record of performance. The assessment process will result in an overall performance confidence assessment rating of Substantial Confidence, Satisfactory Confidence, Limited Confidence, No Confidence, or Unknown Confidence as defined in DoD Source Selection Procedures, Table 5, Performance Confidence Assessments. Past performance regarding predecessor companies, key personnel who have relevant experience, or sub-contractors that will perform major or critical aspects of the requirement will be considered as highly as past performance information for the principal offeror. Offerors with no relevant past or present performance history or the offeror’s performance record is so limited that no confidence assessment rating can be reasonably assigned shall receive the rating “Unknown Confidence”, meaning the rating is treated neither favorably nor unfavorably.

C. In evaluating past performance, the government reserves the right to give greater consideration to information on those contracts deemed most relevant to the effort described in this solicitation.

D. If the lowest priced evaluated offer is judged to have a “Substantial Confidence” performance rating and the offeror is determined to be responsible, that offer represents the best value for the government and the evaluation process stops at this point. Award shall be made to that offeror without further consideration of any other offers.

E. If the lowest priced offeror is not judged to have a “Substantial Confidence” performance assessment, the next lowest priced offeror will be evaluated and the process will continue (in order by price) until an offeror is judged to have a “Substantial Confidence” performance assessment or until all offerors are evaluated. The Source Selection Authority shall then make an integrated assessment best value award decision.

file://Periwinkle/SAF_AQC_ORG/AQCP/5640%20-%20AFFARS/AFAC%20Working%20Folders%20--%20PM/far/FAR52.000.doc%23b522122 file://Periwinkle/SAF_AQC_ORG/AQCP/5640%20-%20AFFARS/AFAC%20Working%20Folders%20--%20PM/far/FAR52.000.doc%23b522121 file://Periwinkle/SAF_AQC_ORG/AQCP/5640%20-%20AFFARS/AFAC%20Working%20Folders%20--%20PM/1.%20%20Published%20Baseline/MP5315.3.doc

F. Offerors are cautioned to submit sufficient information and in the format specified in the proposal preparation instructions to permit a meaningful assessment of past performance. Offerors may be asked to clarify certain aspects of their proposal or respond to adverse past performance information to which the offeror has not previously had an opportunity to respond. Adverse past performance is defined as past performance information that supports a less than satisfactory rating on any evaluation element or any unfavorable comments received from sources without a formal rating system. Communication conducted to resolve minor or clerical errors will not constitute discussions and the contracting officer reserves the right to award a contract without the opportunity for proposal revision.

G. If, during the evaluation period, it is determined to be in the best interest of the Government to hold discussions, offeror responses to Evaluation Notices (ENs) and the Final Proposal Revision (FPR) will be considered in making the source selection decision. If the offeror’s proposal has been evaluated as acceptable at the time discussions are closed, any changes or exceptions in the Final Proposal Revision are subject to evaluation and may introduce risk that the offeror’s proposal be determined unacceptable and ineligible for award.

EVALUATION – COMMERCIAL ITEMS

SOLICITATION PROVISIONS ADDENDUM

ATTACHMENT 1

Pricing Schedule Worksheet (29 Oct 2013)

(This page intentionally left blank)

Pricing Schedule: Offerors – Fill In All Blanks Qty Price per Month Extended Price

Base Period (1 Mar 14 – 28 Feb 15) CLIN 0001 –Real Property Fac Mx Svc (to include repairs below the Limitation of Liability (LoL))

12 $ $

CLIN 0002 * See Below N/A N/A

CLIN 0003 – Non-RPIE Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 0004 # See Below N/A N/A

1st Option Period (1 Mar 15 – 28 Feb 16)

CLIN 1001 – Real Property Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 1002 * See below N/A N/A

CLIN 1003 – Non-RPIE Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 1004 # See below N/A N/A

2nd Option Period (1 Mar 16 – 29 Feb 17)

CLIN 2001 – Real Property Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 2002 * See below N/A N/A

CLIN 2003 – Non-RPIE Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 2004 # See below N/A N/A

3rd Option Period (1 Mar 17 – 28 Feb 18)

CLIN 3001 – Real Property Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 3002 * See below N/A N/A

CLIN 3003 – Non-RPIE Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 3004 # See below N/A N/A

4th Option Period (1 Mar 18 – 28 Feb 19)

CLIN 4001 – Real Property Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 4002 * See below N/A N/A

CLIN 4003 – Non-RPIE Fac Mx Svc (repairs below LoL) 12 $ $

CLIN 4004 # See below N/A N/A Extension of Services IAW FAR 52.217-8 (Info CLIN only; used to evaluate total contract price)

CLIN 5001 (Use CLIN 4001’s monthly price here) 6 $ $

CLIN 5002 * See below N/A N/A

CLIN 5003 (Use CLIN 4003’s monthly price here) 6 $ $

CLIN 5004 # See below N/A N/A CLIN 6001 – Mission Essential Services (30 days, lump sum) (Info CLIN only; used to evaluate total contract price)

1 $ $

* Real Property Repairs above LoL # Non-RPIE Repairs above LoL

Repair Subcontract Cost Mark-Up: _______% X $100,000 (Estimated annual repairs > LoL ) For Total Award Evaluation Purposes Only

Repair Parts Cost Mark-Up: _______% X $100,000 (Estimated annual repairs > LoL ) For Total Award Evaluation Purposes Only

Repair Labor Cost Mark-Up: _______% X $100,000 (Estimated annual repairs > LoL) For Total Award Evaluation Purposes Only

NOTE: Per PWS, para. 1.4.2., offeror’s mark-up for repairs shall include any and all costs such as labor taxes and benefits, overhead, Health and Welfare, G&A, profit, etc. The estimated amount shown in the calculation above is for evaluation purposes only and does not reflect historical or anticipated repairs. The respective mark-up percentages will apply to repair quotes in all performance periods.

Total (CLINs 0001 – 6001 + Subcontract Cost Mark-up + Parts Mark-Up + Labor Mark-Up) For Total Award Evaluation Purposes Only $

PWS

PERFORMANCE WORK STATEMENT

FOR

NPTU FACILITY

MAINTENANCE SERVICES

Joint Base Charleston, South Carolina 20 December 2013

1. DESCRIPTION OF SERVICE. The Contractor shall perform Preventive Maintenance (PM) and

Repair Services for the Naval Nuclear Training Unit (NPTU) Facilities located on Joint Base

Charleston – Weapons Station, South Carolina. All workmanship shall meet standards specified, and shall be performed in accordance with all applicable federal, state and local laws, regulations, standards, instructions, national codes (electrical, plumbing, etc.) and Industry Best Practices with the focus on safety and customer service. The Contractor shall provide all personnel, equipment, tools, materials, transportation, supervision and all other items and services necessary to successfully perform maintenance and repairs. The Contractor is encouraged and expected to use innovative approaches to efficiently and effectively accomplish requirements outlined in this PWS.

Work shall be performed at NPTU and consists of Facility Sustainment for Real Property, Real

Property Installed Equipment (RPIE), “Mission Property” and Non-Real Property Installed

Equipment (Non-RPIE). Real Property and RPIE work covered under this PWS are:

a. Water Chillers/Air Conditioning Units.

b. Air Handling Systems.

c. Pumps (Fire, HVAC Circulation, etc).

d. Electric Motors and Controllers.

e. Chilled Water Piping Systems.

f. Adjustable Frequency Drives.

g. Computer Room Air Conditioning Units.

h. Mechanical Thermal Insulation.

i. Pneumatic HVAC Control System.

j. Electric Humidifiers.

k. Exhaust Fans.

l. Variable Air Volume Terminals.

m. Plumbing from the backflow preventer to the building exterior sewage lines to include

Exterior: Water supply lines, spigots, cut off valves, sewage lines, etc.

Interior: Piping, valves, fixtures, sinks, water closets, water fountains, ice machines, supplies and drains to HVAC, roof drains, ect.

n. Electrical Low Voltage: Includes issues from the entrance cable to the point of use

(including the wires, switches, breakers, fixtures, lamps, motors, appliances, etc.).

o. Electrical High Voltage Substations.

p. Service calls (Emergency Service calls, Urgent Service calls, and Routine Service calls).

q. Repairs. Any building and structure problems {including doors and door hardware, roof leaks, wall leaks, window repairs, lock repair or replacement, floor repair (VCT, sheet vinyl, carpet, ceramic tile, concrete, etc.), wall repairs (sheet rock, plaster, wall paper, ceramic tile, brick, concrete block, etc.), small painting projects in conjunction with other repairs.

r. Exterior & interior lighting re-lamping to include any lights attached to the buildings and parking lot lights (street lights not included).

s. Signage both inside and outside of the buildings, for example, temporary street signs for events, no parking, designated parking spaces In accordance with (IAW) UFC 3-120-01: Air

Force Sign Standard.

t. Roll-up Door services.

NON - RPIE and Mission Equipment work are:

v. Equipment directly related to Moored Training Ships (MTS) such as Low & High Pressure Air

Compressors (LPAC / HPAC’s).

w. Work related to security guard houses excluding the Guard Towers Bldg 421 & 2313.

x. Any work on board IX 516, YFN-797, YC-1596 and YNFX-20 barges (e.g. HVAC, Electrical, and Plumbing).

y. Equipment specifically listed in Appendix E, Non-Real Property.

NOTE: CONSTRUCTION SHALL NOT BE INCLUDED IN THIS CONTRACT.

1.1. PREVENTIVE MAINTENANCE AND INSPECTIONS.

a. The Contractor shall perform PM on systems and equipment listed in Appendix D, E and F under this PWS. PM consists primarily of inspection, lubrication, calibration, adjustment, and minor part and component replacement (e.g., filters, belts, hoses, fluids, oil and grease) as required to minimize malfunction, breakdown, and deterioration of equipment; and the identification of and/or performance of any repairs required to ensure the equipment is operating per manufacturer’s standards. The

Contractor shall complete all identified repairs and provide all necessary services, parts, and materials as part of the PM. See Appendix B for additional NPTU requirements.

b. The Contractor should recognize untimely response to repair requirements and lower levels of PM will result in increased repair frequencies and additional material costs. Excessive or repeated system breakdowns or deficiencies may be considered by the Government as an indication of unsatisfactory

Contractor performance of PM. The Contractor may, at his/her option and at no additional cost to the

Government, increase the level and/or frequency of PM in an effort to minimize repair requirements.

c. The Contractor is not required to provide PM and repair services for equipment on recognized holidays (see paragraph 4.1.1). If a scheduled service falls on a recognized holiday, the service will be performed on the next workday, (i.e., if a holiday falls on Monday, service will be provided on

Tuesday).

d. The Contractor shall obtain and conform to the applicable latest edition(s) of the manufacturer’s recommendations, instructions, specifications, and standards for all equipment unless otherwise specified in this PWS. While performing work as stated above, the Contractor shall report any facility deficiency to the facility building manager. See Section 1.2.2 for response requirements.

e. All services and maintenance work performed by the Contractor shall also conform to the applicable latest editions of the following:

EM 385-1-1 U.S. Army Corps of Engineers Safety and Health Requirements

P.L. 91-596 Occupational Safety and Health Act

OPNAV 11310.3B Operational Guidelines for Electrical Distribution Systems and

Critical Components Supplying Shore to Ship Power

OPNAV 5090.1 Environmental and Natural Resources Program Manual

OPNAV 5530.14 Navy Physical Security

AFOSHSTD 91-501 AF Consolidated Occupational Safety Standard

AFI 32-7064 Integrated Natural Resources Management

UFC 3-600-01 Unified Facilities Criteria (Fire Suppression/Protection)

NFPA 72 List of National Fire Protection Codes and Standards

1.1.1. Preventive Maintenance and Inspection Schedule. The Contractor shall submit a detailed schedule to the CO for approval within 15 calendar days following the start date of the contract. The schedule shall cover the entire term of the contract and include, for each system/piece of equipment listed in Appendix D, E, and F, the facility number, the work to be performed (e.g., semiannual PM), and the week of the month the PM will be performed.

a. PM for HVAC equipment shall be scheduled to coincide with the period immediately prior to the heating and cooling seasons. PM for all other systems/ equipment may be scheduled at the

Contractor’s discretion unless specific requirements or restrictions are included elsewhere in this

PWS.

b. PM on substation equipment listed in Appendix F shall be performed annually IAW OPNAVINST

11310.3B (see Section 1.1). In addition, the Contractor shall propose diagnostic testing actions by providing the tests to be performed and the proposed frequency for these tests.

NOTE: Energy Isolations, Interruption of Service, Fire Protection System Outages, and Additional

Support shall be coordinated through NPTU, IAW Appendix B.

c. Once approved by the CO, the Contractor shall strictly adhere to the schedule to facilitate the

Government’s inspection of the work. Proposed changes to the approved schedule must be submitted in writing for the COR’s approval at least five (5) working days prior to the originally scheduled PM date. In no event shall the Contractor change the approved schedules without the prior consent of the

COR.

1.1.2. Inspection, Testing, and Certification Services. The Contractor shall ensure all applicable equipment listed in Appendix D, E and F is inspected, certified and maintained in a safe and fully operational condition IAW manufacturer’s recommendations, specifications and standards.

1.1.2.1. Annual Testing, Inspection, Repair and Certification of NPTU Facility Backflow

Preventers. The Contractor shall establish and implement a program to track and perform Annual

Testing, Inspections, Repairs, and state certifications.

A written copy of the program, as stated above, shall be submitted to the COR at the pre-performance meeting and shall also include contact information of the firm performing the required certifications.

1.1.2.2. Fuel Testing, Certification, and Tank Cleaning Notification. The Contractor shall perform the following tasks annually:

a. Fuel testing using ASTM clear and bright test

b. Chemically treat fuel with appropriate inhibitors

c. Tag and label the tank noting the date and description of service

d. Certify fuel quality as passing or failing

e. Notify COR if tank cleaning is required

f. Provide a copy of all test results to the COR

1.1.2.3. Non-Real Property Equipment Maintenance and Service. Maintenance, repair, and replacement services shall be provided by the Contractor IAW manufacturer’s recommendations and standard commercial practices. See Appendix E for listing of Non–RPIE.

1.2. BUILDING / EQUIPMENT REPAIRS AND SERVICE CALLS. The Contractor shall coordinate all excavation work that may be needed with the COR to attain proper clearance (Dig

Permit).See Appendix B for additional NPTU requirements.

1.2.1. Limitation of Liability.

a. Service calls at or below the standard limitation of liability of $500 shall be accomplished by the

Contractor at no additional cost to the Government. For service calls that exceed the limitation of liability, the Contractor shall submit a written quote IAW paragraph 1.4.2.

b. Upon receipt of the quote, the CO will approve or disapprove work. If the CO approves work, the

Government will be responsible for the amount in excess of the limitation of liability.

c. If the Contractor performs work above the limitation of liability without prior CO approval, the

Contractor shall be liable for all costs incurred. Maintenance and repair requirements received for the same trade, building or structure at the same time will be combined into one service call.

d. Example: If a plumbing repair is projected to be $750, the Contractor shall provide a written fixed-price quote IAW paragraph 1.4.2. The Contractor shall provide the repair quote to the CO or their representative. The CO or their representative will notify the Contractor if and when the repair will be done. The Contractor would be paid the $250 above the $500 threshold by submitting an invoice against the contract’s repair CLIN.

e. The limitation of liability is $500 for all service calls except service calls related to the Electrical

Substations (See Appendix F - NPTU Substation Equipment (Real Property)). The limitation of liability for substations (only) is $3,000.

1.2.2. Service Calls: Defined as repair work outside of preventative maintenance. Service calls may be classified as emergency, urgent or routine. Service calls will be generated by the CE service call desk for real property and by the facility manager assigned to the individual task order for non-real property. The Contractor shall develop and implement procedures to receive, classify, respond, track, and complete calls in the allotted time as specified below.

1.2.2.1. Service Call Reception for Real Property. During normal working hours, the Contractor shall receive work authorization(s) from the CE service call desk via telephone, facsimile or electronic mail.

1.2.2.2. Service Call Reception for Non–Real Property.Facility managers or their designated representatives will contact the Contractor directly via telephone. See Appendix E for Non-RPIE.

1.2.2.3. Service Call Classification and Response. The Contractor shall respond to emergency and urgent calls 24 hours per day, seven days a week and recognized holidays. See paragraph 4.1.1 for recognized holidays.

1.2.2.3.1. Emergency Calls:

a. Defined as any facility deficiency that immediately compromises Government property, environment, mission, or affects the life, health, or safety of personnel. Always includes, but is not limited to, failure of any utility, fire protection, environmental control, or security alarm systems.

b. Emergency and urgent calls shall be considered received by the Contractor at the time and date the call is placed by any Government representative (e.g., facility manager/alternates, CE service call desk, etc.). The Contractor shall develop and implement procedures to receive and respond to emergency calls 24 hours per day, seven day a week in the allotted time specified below.

1.2.2.3.1.1. Emergency Call Response.

a. The Contractor shall respond within one (1) hour and be present on the job site working within two (2) hours after receipt of notification. The Contractor shall work continuously without interruption and arrest the emergency condition within 24 hours before departing the job site (e.g., return critical system to operation, secure power to eliminate electrical hazard, etc.).

b. If the estimated cost to arrest or downgrade the situation is above the limitation of liability, the

Contractor shall provide a written quote (see paragraph 1.4.2) to the CO and COR within four (4) hours before proceeding with work. The Contractor will not proceed with work until authorized by the CO. If additional labor and/or materials are required to complete the repair, the call will be reclassified as either urgent or routine, as appropriate, and the corresponding completion time will then apply. Notification of reclassification shall be reported to CE service call desk or COR by 0900 the next business day. Such follow-up work shall be considered part of the original service call.

1.2.2.3.2. Urgent Calls:

a. Defined as any deficiency that does not immediately endanger personnel or property, but extended delays of repairs could possibly result in damage to Government property, affect the security, health or well-being of personnel, or the continued operation of a service and/or system. Calls will also be classified as urgent when the service or failure has upper level command/management attention.

b. The Contractor shall develop and implement procedures to receive and respond to urgent calls in the allotted time specified below.

1.2.2.3.2.1. Urgent Call Response.

a. During normal hours of operations (see paragraph 4.1), the Contractor shall be present on the job site working within 24 hours after receipt of notification. After normal hours of operations, weekend and recognized holidays, the Contractor shall be on the job site conducting their assessment on the first business day after a call has been received. Once started, the Contractor must complete all work within five (5) days.

b. If the estimated cost exceeds the limitation of liability, the Contractor shall provide a written quote to the COR and CO within 24 hours before proceeding with work. If additional labor and/or materials are required to complete the repair, the call will be reclassified as routine, or as appropriate, and the corresponding completion time will then apply. Notification of reclassification shall be reported to the CE service call desk and COR by 0900 the next business day. Such follow-up work shall be considered part of the original service call.

1.2.2.3.3. Routine Calls: Defined as any deficiency that does not qualify as emergency or urgent, but is needed to maintain the agreed upon facility condition. Calls shall be considered received by the

Contractor at the time and date the CE service call desk makes the work authorization available.

1.2.2.3.3.1. Routine Call Response. Work shall be initiated within three (3) work days after receipt of work authorization(s) and completed within 30 days. Work authorizations shall be accomplished during normal hours of operations, Monday through Friday.

1.2.2.3.4. Completed Calls (RPIE ONLY). Within one (1) working day after completion of each service call, the Contractor shall annotate the following information on the work authorization form and return it to the CE service call desk:

a. Description of work actually completed

b. Brief description of material and parts used, including quantities and material cost

c. Date and time work began

d. Date and time work was completed

e. Hours of labor (by craft) expended

f. Signature or initials of the Contractor's craftsman performing the work (or supervisor), indicating that the work has been completed

1.2.2.3.5. Warranty Management. The Contractor shall notify the COR and the NPTU Operations

Work Control Officer (WCO) of all defects in workmanship, material, parts, or improper installation by others and found by the Contractor to be covered by a warranty prior to performing repair work.

The Contractor shall be responsible for tracking which equipment and components are covered by the original warranty and the warranty duration. The COR will provide available warranty documents.

1.3. MANAGEMENT. The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes, but is not limited, to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall continuously maintain an adequate staff with the necessary management expertise to assure performance objectives and standards are met.

1.3.1. Contractor's Computerized Maintenance Management Systems (CMMS) – (NON-RPIE

ONLY).

a. A CMMS software package maintains a computer database of information about an organization’s maintenance operations. This information is intended to help maintenance workers do their jobs more effectively (e.g., determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (e.g., calculating the cost of machine breakdown repair versus preventive maintenance for each machine, possibly leading to better allocation of resources). CMMS data may also be used to verify regulatory compliance. Software currently used by the Government is Interim Work Information Management System (IWIMS);

however, the Contractor is authorized to use any commercial software they deem suitable (see

Appendix A - IWIMS).

b. The Contractor’s CMMS should have the following capabilities:

Organize and track inventory

Manage equipment costs

Track equipment history

Schedule preventive maintenance tasks

Maintain confidential labor records

Allocate resources

Generate work orders

Requisition and purchase parts

Project equipment failures

c. The Contractor shall maintain accurate historical records of all PM and service calls for the duration of this contract, and shall furnish historical data (i.e., work orders, reports, etc.) to the

Government upon request. Data collected during the performance of this contract to include all historical records shall be the property of the U.S. Government. All electronic information shall be turned over to the Government at the end of the contract performance period.

1.4. CONTRACTOR-FURNISHED REPORTS. The Contractor shall furnish the following reports to the Government. The Contractor shall maintain historical records of all reports and quotes submitted for the duration of this contract, and shall furnish copies to the Government upon request.

1.4.1. Preventive Maintenance Inspection Report.

a. The Contractor shall prepare and submit a written report within two (2) business days after completion of each inspection. The completed report shall be submitted to the COR identified within each task order.

b. The completed report shall identify the type and location of equipment that had been inspected, any deficiencies in operation, identification of parts that need replacement, date of inspection, name of technician(s) who performed the inspection, and the overall condition of the equipment.

c. If the Contractor determines that repairs annotated on the inspection report requires work that will exceed the limitation of liability, the Contractor shall notify the designated primary or alternate facility manager and COR. The COR will make a determination whether or not a written estimate needs to be submitted by the Contractor as outlined below.

1.4.2. Written Repair Quote.

a. When a service call exceeds the limitation of liability, the Contractor shall complete and submit a quote to the Contract Administrator (CA) and COR within two (2) business days after the CE service call desk makes the work authorization available.

b. The quote shall include a firm-fixed price for parts and labor, the specified time needed to make repair(s), and the projected equipment downtime; itemized parts and labor categories to include hourly wages shall also be included.

c. Mark-up (as listed in Addendum to FAR 52.212-2, Pricing Worksheet) on parts and labor shall be included in the Contractor quote for repairs and submitted to the Contracting Officer for approval. If the Contractor subcontracts labor for repairs in excess of the limitation of liability, the Contractor must at least two competitive written quotes on the estimate.

NOTE: Contractor mark-up on parts and labor shall aling with the original proposal’s pricing worksheet. The Contractor shall produce cost documentation (i.e., receipts, invoices, etc.) upon request from the Government.

1.4.3. PM and Service Call Spreadsheet. The Contractor shall develop and submit to the COR a spreadsheet with weekly updates on Tuesday of each week via electronic mail.

1.5.MISSION ESSENTIAL SERVICES. In accordance with Defense Federal Acquisition

Regulation Supplement (DFARS) clause 252.237.7023, it is determined that ALL services in this

PWS are essential for Contractor performance during a crisis situation. In the event of a crisis, additional areas may be identified by the Contracting Officer (CO).

2. SERVICE SUMMARY. The Service Summary (SS) includes Performance Objectives that describe the desired end result or outcome the Contractor shall achieve. The Performance Thresholds states the minimum acceptable level of the performance in terms of quality, timeliness, and quantity in realistic and achievable standards. These thresholds are critical to mission success. The PWS paragraphs reference the details of the performance objective in the PWS.

Performance Objective PWS Para Performance Threshold

PREVENTIVE MAINTENANCE

AND INSPECTIONS are completed to the level specified in the PWS and on time.

1.1.1. Threshold is met when:

Contractor performance meets PWS standard 90% of the time and no more than 2 valid customer complaints per month.

SERVICE CALLS: Service calls are executed in a timely manner to minimize equipment operations downtime.

Response and repair is made within the times specified in the PWS

1.2. Threshold is met when:

Contractor responds to and resolves

Emergency Calls as specified in the

PWS 100% of the time.

90% of urgent Service Orders are resolved within 5 working days.

90% of routine Service Orders are resolved within 30 calendar days.

Completed Calls (RPIE ONLY):

Within one working day after completion of each service call, the Contractor shall add the following information to the work authorization as specified in the

PWS

1.2.2.3.4. Threshold is met when:

Work authorization forms are submitted accurately and on time with required annotations 95% of the time.

CONTRACTOR-FURNISHED

REPORTS: Reports are submitted IAW the PWS.

1.4. Threshold is met when:

Reports will be accurate and submitted on-time 98% of the time.

3.GOVERNMENT-FURNISHED PROPERTY, MATERIALS AND SERVICES. The

Government will provide the items and services listed in this section. Materials, equipment, labor and supplies necessary for the successful performance of this contract not specifically identified shall be provided by the Contractor.

3.1. GOVERNMENT FURNISHED PROPERTY AND FACILITIES (GFF). The Government will provide one computer, printer, approximately 120Sq Ft on the IX-516 (Barge), space for one 8’x

8’ x 20’ “CONEX” Container for material storage in a location to be determined at a later date.

Note: If the contractor elects to place a CONEX container, securing the conex container to meet local wind and seismic codes shall be the contractor’s responsibility.

3.2. GOVERNMENT FURNISHED UTILITIES.

a. The Government will furnish Electricity and fresh water at existing outlets that may be required for work to be performed under this contract.

b. Information concerning the location of existing outlets may be obtained during NPTU’s site indoctrination (see Appendix B, Section 5).

c. The Contractor shall provide and maintain, at its own expense, the necessary service lines from existing Government outlets to the site of work. See Appendix B, Section 9 for additional requirements.

3.3. Government Furnished Services. The following is a list of Government-provided services.

Materials, equipment, labor and supplies necessary for the successful performance of this contract not specifically identified in this section shall be provided by the Contractor. See Appendix B, Section 9 for additional services provided.

Refuse. The Government reserves the right to adjust the numbers and locations of dumpsters based on observed utilization and requirements. If there will be a requirement to perform services that create an unusually large quantity of refuse, the Contractor shall notify the COR no less than 10 days in advance, so that special pick-ups can be scheduled.

Police and Fire Service. The complex currently has a security and fire department. These services will be furnished to the Contractor at no cost. The Contractor shall be liable for the cost of services that are required due to their negligence. NOTE: GOVERNMENT RESOURCES CANNOT BE

UTILIZED TO PROVIDE A CONFINED SPACE RESCUE TEAM FOR CONTRACTORS; THE

CONTRACTOR SHALL BE RESPONSIBLE FOR PROVIDING A CONFINED SPACE

RESCUE TEAM IF THE NEED ARISES.

4. GENERAL INFORMATION

4.1. NORMALHOURS OF OPERATION. The base hours of operation are from 0700 to 1630 hours, Monday through Friday. Any after-hours work must be coordinated through the COR and the

NPTU WCO. Performance of work requirements shall be accomplished within the Government’s normal working hours unless the specific work requirement specified herein necessitates otherwise.

See Appendix C, Section 18 for additional base security requirements.

4.1.1. Recognized Holidays.

New Year’s Day 1 January

Martin Luther King Day 3 rd

Monday in January

Washington’s Birthday 3 rd

Monday in February

Memorial Day Last Monday in May

Independence Day 4 July

Labor Day 1 st Monday in October

Columbus Day 2 nd

Monday in October

Veteran’s Day 11 November

Thanksgiving Day 4 th

Thursday in November

Christmas Day 25 December

4.2. QUALITY CONTROL. The Contractor shall develop and maintain a quality program to ensure services are performed in accordance with this PWS and other commonly accepted Industry Best

Practices. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Summary. The Contractor shall submit written copy of their Quality Control procedures to the COR at the pre-performance conference. The

Contractor shall supply the Government with a single point of contact in which to address customer complaints and quality control issues.

4.3. QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan. After the Contractor performs inspections, PM or repairs, the Government reserves the right to have an outside third party

“certified equipment specific inspector” to conduct a follow-up inspection to ensure 100% compliance verification in accordance with all applicable directives, regulations and AFI’s in the best interest of the Government.

4.4. FIRE SAFETY. The Contractor shall obtain a burning permit from the Base Fire Department prior to welding, burning or cutting operations each day they anticipate performing that type of work.

All welding and burning operations necessary for the completion of this contract shall be accomplished in strict compliance with base fire safety standards. A copy of these standards is available from Civil Engineering upon request. See Appendix B, Section 12.10 for additional NPTU requirements.

4.5. SAFETY.

a. The Contractor shall comply with all safety regulations and procedures stated above and in

Appendix B and C.

b. The Contractor shall maintain and provide a copy of a written safety plan to the COR and NPTU

WCO at the pre-performance conference (see Appendix B for NPTU requirements). The Contractor shall be required to maintain a mishap record at or below the national average for their industry.

Upon request, the Contractor shall provide OSHA 300 and 301 logs to the safety office for mishaps occurring on the installation.

c. All confined space operations must be coordinated with the Joint Base Wing Safety (JB Safety) office prior to the initial start of work. At that time, Wing Safety will notify the contractor of all hazards associated with the space. The contractor must provide JB Safety with their written Permit

Required Confined Space (PRCS) program and documentation of workers PRCS training.

Contractors (to include subcontractors) entering confined spaces on Joint Base Charleston are responsible for the safety of their personnel and for their own permit required space program as outlined in OSHA 1910.146. The prime contractor is responsible for all sub-contractor confined space operations.

d. The Contractor, whether regularly involved in routine site operations or engaged in temporary projects shall follow all federal and state safety standards.

4.6. SECURITY REQUIREMENTS.

a. The Contractor shall comply with all federal, state, and local security statutes, regulations, and requirements. Upon request, the Contractor shall submit the name and address of each employee hired for work under this contract and must complete questionnaires and other forms as required by security. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the CO when required to enter a Government site. See Appendix C for base policy and Appendix B for NPTU policy.

b. The Contractor shall not disclose or disseminate information concerning the operations of the activity which would result in or increase the likelihood of the possibility of a breach of the activities security or interrupt the continuity of its operation.

c. Disclosure of information relating to the services hereunder to any person not entitled to receive it, or failure to safeguard any classified information that the Contractor may come in contact with in connection with work under this contract, may subject the Contractor to criminal liability under 18

U.S.C., Sections 793 and 798.

d. Inquiries, comments, or complaints arising from any matter observed, experienced, or learned as a result of, or in connection with, the performance of this contract, the resolution of which may require the dissemination of official information will be directed to the CO.

4.6.1. Employee Listing. The Contractor shall maintain and provide a current listing of employees to the CO at the pre-performance conference. The list shall include employee’s name, contact number and level of security clearance.

4.6.2. Vehicles. See Appendix C for vehicle registration policies and procedures.

4.6.3. Passes and Badges. See Appendix C for base policies and procedures.

4.6.4. Access to Buildings.

a. The Contractor shall be responsible for coordinating through the CO or COR to obtain access to buildings and arrange for them to be opened and closed. Keys may be issued to the Contractor;

however, it shall be the Contractor’s responsibility to arrange for security of the facility/facilities.

b. The Contractor shall be responsible for the cost of replacing any furnished keys that are lost. If the

CO or COR decides that a lock must be replaced due to the loss of a key by the Contractor, the

Contractor shall pay the cost of that replacement. NOTE: The Contractor is not authorized to duplicate any keys.

c. The Contractor shall pay the cost of changing a combination if the CO or COR has reasonable cause to believe that the combination has been compromised.

4.6.5. Security Clearances. Prime Contractor personnel performing work under this contract shall possess a confidential clearance at time of contract performance start, and must maintain this clearance level for the life of the contract. It shall be the responsibility of the Contractor to obtain the appropriate clearance for required personnel.

4.6.6. Base Access. See Appendix C for security and access requirements.

4.7. HAZARDOUS MATERIAL IDENTIFICATION. Material Safety Data Sheets (MSDS) are required as specified in the latest version of Federal Standard No. 313 (including revisions adopted during the term of the contract) for any other material designated by a Government technical representative as potentially hazardous and requiring safety controls. The Contractor shall submit all

MSDSs to the COR at the pre-performance conference. Failure to provide MSDSs or certificate when requested could result in the Contractor being considered non-responsive and result in termination of the contract.

4.8. SPILL RESPONSE. The Contractor will be briefed on Joint Base, Charleston spill response procedures at the pre-performance conference. The Contractor is responsible to report and promptly cleanup all spills in a manner consistent with current environmental regulations. In the event that it is necessary to utilize Government material, equipment or personnel to clean up a Contractor caused spill, the Contractor shall be required to reimburse the Government for all associated costs.

4.9. HAZARDOUS MATERIAL/ WASTE MANAGEMENT. The Contractor will be briefed on

Joint Base – Charleston Hazardous Material / Waste Management Plan at the pre-performance conference by a representative from the environmental department. Once brief, the Contractor shall submit a Hazardous Waste Plan to the COR before start of work under this contract.

4.10. HAZARDOUS MATERIAL HANDLING.

a. The Contractor shall have approval from the base Bio-Environmental (BEE) and HAZMART sections prior to purchasing, handling, using, and storing any chemicals, solvents, lubricants, and other products that require MSDSs.

b. The Contractor shall identify these materials and products on Air Force Form 3952, Chemical/Hazardous Material Authorization Request and submit monthly to the COR, Process

Identification Form, and Shop Disposal Form. The Contractor shall provide one copy of the MSDSs for each item to BEE and HAZMART sections for review prior to any chemicals being brought onto

Joint Base – Charleston.

c. The Contractor shall maintain one copy of the MSDSs for each hazardous material line item used within the work center. Storage of HAZMAT shall be done in compliance state, local, and base regulations.

d. The Contractor shall not use products that are or contain Toxic 17 chemicals, Extremely

Hazardous Substances (EHS), Ozone Depleting Substances (ODS), and/or Persistent Bio accumulative and Toxic (PBT) chemicals. Any HM (Hazardous Material) containing one of these banned substances will not be allowed on base.

4.11. MATERIALS. The Contractor shall provide new or factory reconditioned parts and components when providing maintenance, and repair services as described herein. All replacement units, parts, components and materials to be used in the maintenance and repair of facilities and equipment shall be compatible with that existing equipment upon which it is to be used; shall be of equal or better quality than original equipment specifications; shall comply with applicable

Government, commercial, or industrial standards and used in accordance with original design and manufacturers intent. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality.

4.12. WORK CONTROL. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements with regard to the established time limits and quality standards. Verbal scheduling and status reports shall be provided when requested by the

CO or COR. The status of any item of work must be provided within 24 hours of the inquiry during the Contractor’s regular working hours, and within 72 hours after regular working hours.

4.13. WORK SCHEDULE. The Contractor shall arrange work so as not to cause interference with normal occurrence of Government business.