Attachment_1_Performance_Work_Statement_Revised_20Dec12.pdf

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Facilities Maintenance Support Services (NNPTC)
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FA4418-13-R-0001
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Attachment 1 Performance Work Statement revised 20 Dec 12

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Attachment 1 Solicitation

FA4418-13-R-0001

PERFORMANCE WORK STATEMENT

FOR

NAVAL NUCLEAR POWER TRAINING COMMAND (NNPTC)

FACILITIES MAINTENANCE SERVICES

Joint Base Charleston, Weapons Station, South Carolina

20 Dec 2012

1. DESCRIPTION OF SERVICE. The Contractor shall perform Preventive Maintenance (PM) and Repair Services for Naval Nuclear Power Training Command (NNPTC) Facilities located on Joint Base Charleston – Weapons Station, South Carolina. All workmanship shall meet standards specified, and shall be performed in accordance with all applicable federal, state and local laws, regulations, standards, instructions, national codes (electrical, plumbing, etc.) and Industry Best Practices with the focus on safety and customer service. The Contractor shall provide all personnel, equipment, tools, materials, transportation, supervision and all other items and services necessary to successfully perform maintenance and repairs. The Contractor is encouraged and expected to use innovative approaches to efficiently and effectively accomplish requirements outlined in this PWS.

Work shall be performed at NNPTC and consists of Facility Sustainment for Real Property, Real Property Installed Equipment (RPIE), “Mission Property” and Non-Real Property Installed Equipment (Non-RPIE). Real Property and RPIE work covered under this PWS are:

(1) Water Chillers/Air Conditioning Units

(2) Air Handling Systems

(3) Pumps

(4) Electric Motors and Controllers

(5) Chilled Water Piping Systems

(6) Chilled Water System Chemical Treatment, including Chemicals

(7) Adjustable Frequency Drives

(8) Computer Room Air Conditioning Units

(9) Mechanical Thermal Insulation

(10) HVAC Control Systems

(11) Steam/Hot Water Boilers

(12) Dehumidifiers

(13) Steam Humidifiers

(14) Exhaust Fans

(15) Variable Air Volume Terminals

(16) Plumbing from the backflow preventer to the building exterior sewage lines to include

- Exterior: water supply lines, spigots, cut off valves, sewage lines, etc.

- Interior: piping, valves, fixtures, sinks, water closets, water fountains, ice machines, supplies and drains to HVAC, roof drains, natural gas lines, etc.

(17) Electrical Low Voltage: Includes issues from the entrance cable to the point of use (including the wires, switches, breakers, fixtures, lamps, motors, appliances, etc.)

(18) Corrosion control applications

(19) Service calls (Emergency Service calls, Urgent Service calls, and Routine Service calls)

(20) Any building and structure problems {including doors and door hardware, roof leaks, wall leaks, window repairs, lock repair or replacement, floor repair (VCT, sheet vinyl, carpet, ceramic tile, concrete, etc.), wall repairs (sheet rock, plaster, wall paper, ceramic tile, brick, concrete block, etc.), small painting projects in conjunction with other repairs, security sliding gates and arms}

(21) Exterior lighting to include any lights attached to the buildings and parking lot lights (street lights and multi-purpose field lighting are included)

(22) Roll-up Door services

(23) Interior Backflow Preventers

(24) Generator Service Support

(25) Locksmith Services

(26) Eddy current testing (chiller tubing)

(27) Vibration analysis (pump motors)

Non -RPIE and Mission Equipment work:

(1) Food Service Equipment (including stoves, ovens, deep-fat fryers, ice makers, freezers, coolers, dish washers, garbage disposals, etc.)

(2) Industrial paper shredders

(3) Air Compressors

NOTE: CONSTRUCTION SHALL NOT BE INCLUDED IN THIS CONTRACT.

1.1.PREVENTIVE MAINTENANCE AND INSPECTIONS. The Contractor shall perform PM on systems and equipment listed in Appendix B, C and D. PM consists primarily of inspection, lubrication, calibration, adjustment, and minor part and component replacement (e.g., filters, belts, hoses, fluids, oil and grease) as required to minimize malfunction, breakdown, and deterioration of equipment; and the identification of and/or performance of any repairs required to ensure the equipment is operating per manufacturer’s standards. The Contractor shall complete all identified repairs and provide all necessary services, parts, and materials as part of the PM.

The Contractor should recognize untimely response to repair requirements and lower levels of PM will result in increased repair frequencies and additional material costs. Excessive or repeated system breakdowns or deficiencies may be considered by the Government as an indication of unsatisfactory Contractor performance of PM. The Contractor may, at his/her option and at no additional cost to the Government, increase the level and/or frequency of PM in an effort to minimize repair requirements.

The Contractor is not required to provide PM and repair services for equipment on recognized holidays (see paragraph 4.1.1). If a scheduled service falls on a recognized holiday, the service will be performed on the next workday, (i.e., if a holiday falls on Monday, service will be provided on Tuesday).

The Contractor shall obtain and conform to the applicable latest edition(s) of the manufacturer’s recommendations, instructions, specifications, and standards for all equipment unless otherwise specified in this PWS.While performingwork as stated above, the Contractor shallreport any facility deficiency to the facility building manager. See Section 1.2.2 for response requirements.

All services and maintenance work performed by the Contractor shall also conform to the applicable latest editions of the following:

EM 385-1-1 U.S. Army Corps of Engineers Safety and Health Requirements P.L. 91-596 Occupational Safety and Health Act OPNAV 5090.1 Environmental and Natural Resources Program Manual OPNAV 5530.14 Navy Physical Security AFOSHSTD 91-501 AF Consolidated Occupational Safety Standard

AFI 32-1068

AFI 32-7064

Heating Systems and Unfired Pressure Vessels Integrated Natural Resources Management

1.1.1. Preventive Maintenance and Inspection Schedule.The Contractor shall submit a detailed schedule to the CO for approval within 15 calendar daysfollowing the start date of the contract. The schedule shall cover the entire term of the contract and include, for each system/piece of equipment listed in Appendix B, C and D, the facility number, the work to be performed (e.g., semiannual PM), and the week of the month the PM will be performed.

PM for HVAC equipment shall be scheduled to coincide with the period immediately prior to the heating and cooling seasons. PM for all other systems/ equipment may be scheduled at the Contractor’s discretion unless specific requirements or restrictions are included elsewhere in this PWS.

Once approved by the CO, the Contractor shall strictly adhere to the schedule to facilitate the Government’s inspection of the work. Proposed changes to the approved schedule must be submitted in writing for the COR’s approval at least five (5) working days prior to the originally scheduled PM date. In no event shall the Contractor change the approved schedules without the prior consent of the COR.

1.1.2.Inspection, Testing, and Certification Services.The Contractor shall ensure applicable equipment listed in Appendix B, C and D isinspected, certified and maintained in a safe and fully operational condition in accordance with (IAW) manufacturer’s recommendations,specifications and standards.

1.1.2.1. Fuel Testing, Certification, and Tank Cleaning Notification. The Contractor shall perform the following tasksannually:

Fuel testing using ASTM clear and bright test Chemically treat fuel with appropriate inhibitors Tag and label the tank noting the date and description of service Certify fuel quality as passing or failing Notify COR if tank cleaning is required Provide a copy of all test results to the COR

1.1.2.2.Non-Real Property EquipmentMaintenance and Service.Maintenance, repair, and replacement services shall be provided by the Contractor IAW manufacturer’s recommendations and standard commercial practices. See Appendix D for list of Non–RPIE.

1.2. BUILDING / EQUIPMENT REPAIRS AND SERVICE CALLS.The Contractor shall contact the COR to attain proper clearance (Dig Permit) for any excavation work that may be needed.

1.2.1. Limitation of Liability.Service calls at or below the standard limitation of liability of $500shall be accomplished by the Contractor at no additional cost to the Government. For service calls that exceed the limitation of liability, the Contractor shall submit a written quote IAW section 1.3.2.

Upon receipt of the quote, the CO will approve or disapprove work. If the CO approves work, the Government will be responsible for the amount in excess of the limitation of liability.

If the Contractor performs work above the limitation of liability without prior CO approval, the Contractor shall be liable for all costs incurred. Maintenance and repair requirements received for the same trade, building or structure at the same time will be combined into one service call.

Example: If a plumbing repair is projected to be $750, the Contractor shall provide a written fixed-price quote IAW paragraph 1.3.2. The Contractor shall provide the repair quote to the CO or their representative. The CO or their representative will notify the Contractor if and when the repair will be done. The Contractor would be paid the $250 above the $500 threshold by submitting an invoice against the contract’s repair CLIN.

NOTE EXCEPTION: The limitation of liability for the Central Energy Plant (Building 2409) is $3,000.00, to include labor, parts, and entire unit replacement. If the estimated cost of the repair exceeds $3,000, the work shall not be accomplished without CO approval. Costs in excess of the limitation of liability will be charged against the repair CLIN of the task order.

1.2.2. Service Calls:Defined as any deficiency that does not qualify as emergency or urgent.

Service calls will be generated by the CE service call desk for real property and by the facility manager assigned to the individual task order for non-real property. The Contractor shall develop and implement procedures to receive, classify, respond, track, and complete calls in the allotted time as specified below.

1.2.2.1.Service Call Reception for Real Property. During normal working hours, the Contractor shall receive work authorization(s) from the CE service call desk via telephone, facsimile or electronic mail.

1.2.2.2. Service Call Reception for Non–Real Property.Facility managers and their designated representatives will contact the Contractor directly via telephone. See appendix D for Non-RPIE.

1.2.2.3.Service Call Classification and Response. The Contractor shall respond to emergency and urgent calls 24 hours per day, seven days per week and recognizedholidays. Seeparagraph

4.1.1 for recognized holidays.

1.2.2.3.1.Emergency Calls:Defined as any facility deficiency that immediately compromises Government property, environment, mission, oraffects the life, health, or safety of personnel.

Always includes, but is not limited to, failure of any utility, environmental control, or security alarm systems.

Emergency and urgent calls shall be considered received by the Contractor at the time and date the call is placed by any Government representative (i.e., facility manager, CE service call desk, etc.). The Contractor shall develop and implement procedures to receive and respond to emergency calls 24 hours per day, seven day a week in the allotted time specified below.

1.2.2.3.1.1.Emergency Call Response. The Contractor shall respond within one (1) hour and be present on the job site working within two (2)hours after receipt of an emergency service call.

The Contractor shall work continuously without interruption and shall arrest the emergency condition within 24 hours and before departing the job site (e.g. return critical system to operation, secure power to eliminate electrical hazard, etc.).

If the estimated cost to arrest or downgrade the situationgoes above the limitation of liability, the Contractor shall provide a written quote (see paragraph 1.3.2) to the CO and COR within four (4) hours before proceeding with work. The Contractor will not proceed with work until authorized by the CO. If further labor and material are required to complete the repair, the call will be reclassified as either urgent or routine, as appropriate, and the corresponding completion time will then apply. Notification of reclassification shall be reported to CE service call desk or COR by 0900 the next business day. Such follow-up work shall be considered part of the original service call.

1.2.2.3.2.Urgent Calls:Defined as any deficiency that does not immediately endanger personnel or property, but extended delays of repairscould possibly result in damage to Government property, or soon affect the security, health or well-being of personnel, or the continued operation of a service or system. Calls will also be classified as urgent when the service or failure has upper level command/management attention.

The Contractor shall develop and implement procedures to receive and respond to urgent calls in the allotted time specified below.

1.2.2.3.2.1. Urgent Call Response. During normal hours of operations (see paragraph 4.1), the Contractor shall be present on the job site working within 24 hours after receipt of notification.

After normal hours of operations, weekend and recognized holidays, the Contractor shall be on the job site conducting their assessment on the first business day after a call has been received.

Once started, the Contractormust complete all workwithin five (5) days.

If the estimated cost exceeds the limitation of liability, the Contractor shall provide a written quoteto the COR and CO within 24 hours before proceeding with work.If further labor and material are required to complete the repair, the call will be reclassified routine, as appropriate, and the corresponding completion time will then apply. Notification of reclassification shall be reported to CE service call desk and COR by 0900 the next business day. Such follow-up work shall be considered part of the original service call.

1.2.2.3.3.Routine Calls:Defined as any deficiency that does not qualify as emergency or urgent, but is needed to maintain the agreed upon facility condition. Calls shall be considered received by the Contractor at the time and date CE service call desk makes the work authorization available.

1.2.2.3.3.1.Routine Call Response. Work will be initiated within three (3) work days after receipt of work authorization(s) and completed within 30 days. Work authorizations shall be accomplished during normal hours of operations, Monday through Friday.

1.2.2.3.4.Completed Calls (RPIE ONLY). Within one (1) working day after completion of each service call, the Contractor shall add the following information to the work authorization form and return it to the CE service call desk:

Description of work actually completed Brief description of material and parts used, including quantities and material cost Date and time work began Date and time work was completed Hours of labor (by craft) expended Signature or initials of the Contractor's craftsman performing the work (or supervisor), indicating that the work has been completed

The Contractor shall maintain historical records of all service calls for the duration of this contract, and shall furnish copies to the Government upon request. See Section 1.3.3.

1.2.2.3.5.Warranty on Service Call Repairs. The Contractor shall warrant repairs for the length of time consistent with the equipment manufacturer’s standard warranty of replaced equipment to include parts and labor at no additional cost to the Government.

1.3. CONTRACTOR'S COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEMS

(CMMS) – (NON-RPIE ONLY). A CMMS software package maintains a computer database of information about an organization’s maintenance operations. This information is intended to help maintenance workers do their jobs more effectively (e.g., determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (e.g., calculating the cost of machine breakdown repair versus preventive maintenance for each machine, possibly leading to better allocation of resources). CMMS data may also be used to verify regulatory compliance.Software currently used is by the Government is Interim Work Information Management System (IWIMS);

however, the contractor is authorized to use any commercial software they deem suitable.

The Contractor’s CMMS should have the following capabilities:

Organize and track inventory Manage equipment costs Track equipment history Schedule preventive maintenance tasks Maintain confidential labor records Allocate resources Generate work orders Requisition and purchase parts Project equipment failures

The Contractor shall maintain accurate historical records of all PM and service calls for the duration of this contract, and shall furnish historical data (i.e., work orders, reports, etc.) to the Government upon request. Data collected during the performance of this contract to include all historical records shall be the property of the U.S. Government. All electronic information shall be turned over to the Government at the end of the contract performance period.

1.4. CONTRACTOR-FURNISHED REPORTS. The Contractor shall furnish the following reports to the Government. The Contractor shall maintain historical records of all reports and quotes submitted for the duration of this contract,and shall furnish copies to the Government upon request.

1.4.1. Preventive Maintenance Inspection Report.The Contractor shall prepare a written report within two (2) business days after completion of each inspection. The completed report shall be submitted to the COR identified within each task order.

The completed report shall identify the type and location of equipment that had been inspected, any deficiencies in operation, identification of parts that need replacement, date of inspection, name of technician(s) who performed the inspection, and the overall condition of the equipment.

If the Contractor determines that repairs annotated on the inspection report requires work that will exceed the limitation of liability, the Contractorshall notify the designated primary or alternate facility manager and COR. The COR will make a determination whether or not a written estimate needs to be submitted by the Contractor as outlined below.

1.4.2. Written Repair Quote.When a service call will exceed the limitation of liability the Contractor shall complete and submit a quote to the Contract Administrator (CA) and COR within two (2) business days after the CE service call desk makes the work authorization available.

The quote shall include a firm fixed price for parts and labor, the specified time needed to make repair(s), and the projected equipment downtime. The quotes shall include itemized parts and specific labor categories to include hourly wages. Labor categories and rates shall be those reflected in the most current wage determination incorporated into the contract. Should the contractor’s actual wage rates be higher than the wage determination, the additional cost must be reflected in the mark-up percentage. Prices for parts and equipment should reflect actual invoiced cost of the item to the contractor, including shipping. The mark-up on labor and parts shall not exceed the negotiated percentage over the contractor’s actual cost. The contractor shall submit cost documentation (payrolls, receipts, invoices, etc.) upon request from the Government.

1.4.3. PM and Service Call Spreadsheet. The Contractor shall develop a spreadsheet as shown in the example of Appendix I. Weekly updatesshall be completed in Microsoft Excel and submitted to the COR on Tuesday of each week via electronic mail.

1.4.4Contractor Full-Time Equivalent Reporting. The contractor shall report ALL contractor labor hours (including subcotractor labor hours) require for performance of services under this contract for the Naval Nuclear Power Training Command (NNPTC) via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported ny time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 1 October of each year. However, due to the delayed implementation, input of FY12 data is required by 31 Mar 13.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

Users Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

1.5. ESSENTIAL SERVICES. IAW Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.237.7023, it is determined that the services in this PWS are essential for Contractor performance during a crisis situation. In the event of a crisis, additional areas may be identified by the Contracting Officer (CO).

2. SERVICE SUMMARY. The Service Summary (SS) includes Performance Objectives that describe the desired end result or outcome the Contractor shall achieve. The Performance Thresholds states the minimum acceptable level of the performance in terms of quality, timeliness, and quantity in realistic and achievable standards. These thresholds are critical to mission success. The PWS paragraphs reference the details of the performance objective in the

PWS.

Performance Objective PWS Para Performance Threshold

PREVENTIVE MAINTENANCE

AND INSPECTIONS are completedto the level specified in the PWS and on time.

1.1. Threshold is met when Contractor

performance meets PWS standard 95% of the time

SERVICE CALLS: Service calls are executed in a timely manner to minimize equipment operations downtime.

Response and repair is made within the times specified in the PWS

1.2. Threshold is met when:

Contractor responds to Emergency Calls as specified in the PWS with zero discrepancies per contract period

Contractor responds to Urgent Calls as specified in the PWS with no more than two customer complaints per year.

Threshold is met when Contractor performance meets PWS standard 95% of the time.

Completed Calls (RPIE ONLY):Within one working day after completion of each service call, the Contractor shall add the following information to the work authorization form and return it to the CE service call desk:

1.2.2.3.4. Threshold is met when:

Work authorization forms are submitted accurately and on time with required annotations 95% of the time.

CONTRACTOR-FURNISHED

REPORTS: Reports are submitted IAW the PWS

1.4. Threshold is met when:

Reports will be accurate and submitted on-time with no more than 95% of the time

3. GOVERNMENT-FURNISHED PROPERTY, MATERIALS AND SERVICES.The Government will provide the items and services listed in this section. The Contractor shall provide any additional services, supplies, labor, etc. required to perform on this contract.

3.1. GOVERNMENT-FURNISHED FACILITIES (GFF). See Appendix G for Government furnished facilities.

3.2. GOVERNMENT-FURNISHED UTILITIES. The Government will furnish thefollowing utility services at existing outlets, as may be required for the work to be performed under this contract:

Electricity and fresh water. Information concerning the location of existing outlets may be obtained from the COR. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

Refuse services at existing refuse cans or dumpsters.

3.3. GOVERNMENT FURNISHED SERVICES. The following is a list of Government-provided services. Materials, equipment, labor and supplies necessary for the successful performance of this contract not specifically identified in this section shall be provided by the Contractor.

Refuse Collection. Refuse collection will be provided at existing dumpsters. The Government reserves the right to adjust the numbers and locations of dumpsters based on observed utilization and requirements. If there will be a requirement to perform services that create an unusually large quantityof refuse, the Contractorshallnotify the COR no less than 10 days in advance, so that special pick-ups can be scheduled.

Police and Fire Service. The complex currently has a security and fire department.

These services will be furnished to the Contractor at no cost. The Contractor shall be liable for the cost of services that are required due to their negligence.

4. GENERAL INFORMATION

4.1. NORMALHOURS OF OPERATION.Hours of operation are from0700 to 1630 hours, Monday through Friday.

Work in certain annexes or sub-annexes may require Contractor continuous operations (24 hours a day, every day of the year including recognized holidays). The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside normal hours of operation requires a request submittal to the COR for approval, no less than 72 hours before work is scheduled to be performed.

4.1.1. Recognized Holidays.

New Year’s Day 1 January Martin Luther King Day 3rd Monday in January Washington’s Birthday 3rd Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day 1st Monday in October Columbus Day 2nd Monday in October Veteran’s Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

4.2. QUALITY CONTROL.The Contractor shall develop and maintain a quality program to ensure services are performed in accordance with this PWS and other commonly accepted Industry Best Practices. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Summary. The Contractor shall submit Quality Control procedures to the COR at the pre-performance conference.The Contractor will supply the Government with a single point of contact in which to address customer complaints and quality control issues.

4.3. QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan. After the Contractor performs inspections, PM or repairs, the Government reserves the right to have an outside third party “certified equipment specific inspector” to conduct a follow-up inspection to ensure 100% compliance verification in accordance with all applicable directives, regulations and AFI’s in the best interest of the Government.

4.4. FIRE SAFETY. The Contractor shall obtain a burning permit from the Base Fire Department prior to welding, burning, or cutting operations for each day performing that type of work. All welding and burning operations necessary for the completion of this contract shall be accomplished in strict compliance with base fire safety standards. A copy of these standards is available from Civil Engineering upon request.

4.5. SAFETY. The Contractor shall comply with all safety regulations and procedures stated above. The Contractor will maintain and provide a copy of a written safety plan to the Wing Safety Office and COR at the pre-performance conference IAW AFPAM 91-210 6.4.

The Contractorshall maintain a mishap record at or below the national average for their industry.

Upon request, the Contractorshall provide OSHA 300 and 301 logs to the safety office for mishaps occurring on the installation. Any mishaps involving damage to USAF (United States Air Force) property or injury to USAF personnel will be immediately reported to the base safety office.

The Contractor, whether regularly involved in routine site operations or engaged in temporary projects must follow all federal and state safety standards. In cases where the contactor will work with USAF personnel, USAF safety standards will be followed.

4.6. SECURITY REQUIREMENTS. The Contractor shall comply with all federal, state, and local security statutes, regulations, and requirements. Each employee shall be required to complete questionnaires and other forms as required for security purposes. The Contractor employees shall become acquainted with and comply with all Government regulations as posted, or as requested by the CO whenever entering a Government site (see Appendix H).

The Contractor shall not disclose or disseminate information concerning the operations of the activity, which would possibly result in a breach of the activities security or interrupt the continuity of its operation.

Disclosure of information relating to the services hereunder to any person not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor in connection with work under this contract, may subject the Contractor, to criminal liability under 18 U.S.C., Sections 793 and 798.

Inquiries, comments, or complaints arising from any matter observed, experienced, or learned as a result of, or in connection with, the performance of this contract, the resolution of which may require the dissemination of official information will be directed to the CO.

4.6.1. Employee Listing.The Contractor shall maintain and provide a current listing of employees to the CO at the pre-performance conference. The list shall include employee’s name, contact number and level of security clearance.

4.6.2. ContractorVehicles.See Appendix H, Section 6

4.6.3. Contractor Access Badge.See Appendix H, Section 3 thru 5

4.6.4.Access to Buildings.The Contractor shall be responsible for coordinating through the CO or COR to obtain access to buildings and arrange for them to be opened and closed. Keys may be issued to the Contractor; however, it shall be the Contractor’s responsibility to arrange for security of the buildings and facilities.

The Contractor shall be responsible for the cost of replacing any furnished keys that are lost. If the CO or COR decides that a lock must be replaced due to the loss of a key by the Contractor, the Contractor shall pay the cost of that replacement. NOTE: The Contractor is not authorized to duplicate any keys.

The Contractor shall pay the cost of changing a combination if the CO or COR has reasonable cause to believe that the combination has been compromised.

4.7. HAZARDOUS MATERIAL IDENTIFICATION. Material Safety Data Sheets (MSDS) are required as specified in the latest version of Federal Standard No. 313 (including revisions adopted during the term of the contract) for any other material designated by a Government technical representative as potentially hazardous and requiring safety controls. The Contractor shall submit all MSDSs to the COR at the pre-performance conference. Failure to provide MSDSs or certificate when requested could result in the Contractor being considered non-responsive and result in termination of the contract.

4.8. SPILL RESPONSE. The Contractor will be briefed on Joint Base, Charleston spill response procedures at the pre-performance conference. The Contractor is responsible to report and promptly cleanup all spills in a manner consistent with current environmental regulations. In the event that it is necessary to utilize Government material, equipment or personnel to clean up a Contractor caused spill, the Contractor shall be required to reimburse the Government for all associated costs.

4.9. HAZARDOUS MATERIAL/ WASTE MANAGEMENT. The Contractor will be briefed on Joint Base – Charleston Hazardous Material / Waste Management Plan at the pre-performance conference by a representative from the environmental department. Once brief, the Contractor shall submit a Hazardous Waste Plan to the COR before start of work under this contract.

4.10. HAZARDOUS MATERIAL HANDLING. The Contractor shall have approval from the base Bio-Environmental (BEE) and HAZMART sections prior to purchasing, handling, using, and storing any chemicals, solvents, lubricants, and other products that require MSDSs. The Contractor shall identify these materials and products on Air Force Form 3952, Chemical/Hazardous Material Authorization Request monthlyto the COR, Process Identification Form, and Shop Disposal Form. The Contractor shall provide one copy of the MSDSs for each item to BEE and HAZMART sections for review prior to any chemicals being brought onto Joint Base – Charleston. The Contractor shall maintain one copy of the MSDSs for each hazardous material line item used within the work center. Storage of HAZMAT shall be done in compliance state, local, and base regulations.

The Contractor shall not use products that are or contain Toxic 17 chemicals, Extremely Hazardous Substances (EHS), Ozone Depleting Substances (ODS), and/or Persistent Bioaccumulative and Toxic (PBT) chemicals. Any HM (Hazardous Material) containing one of these banned substances will not be allowed on base.

4.11. MATERIALS. The Contractor shall provide new or factory reconditioned parts and components when providing maintenance, and repair services as described herein. All replacement units, parts, components and materials to be used in the maintenance, and repair of facilities and equipment shall be compatible with that existing equipment on which it is to be used; shall be of equal or better quality than original equipment specifications; shall comply with applicable Government, commercial, or industrial standards and used in accordance with original design and manufacturers intent. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality.

4.12. Work Control. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements with regard to the established time limits and quality standards. Verbal scheduling and status reports shall be provided when requested by the CO or COR. The status of any item of work must be provided within 24 hours of the inquiry during the Contractor’s regular working hours, and within 72 hours after regular working hours.

4.13. Work Schedule.The Contractor shall arrange work so as not to cause interference with normal occurrence of Government business. In those cases where some interference is unavoidable, the Contractor shall make every effort to minimize the impact of the interference and its effects. All work schedules required shall be submitted to and approved by the CO. In no event shall the Contractor change approved work schedules without the prior consent of the CO.

When non-essential services have been scheduled on the date a holiday occurs, such services shall be performed on the following working day.

4.14. Work Area.During and at completion of work, debris shall not be allowed to spread unnecessarily into adjacent areas nor accumulate in the work area itself. All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and/or at the end of each day work is in progress.

5. LIST OF APPENDICES:

A. Definitions and Acronyms B. NNPTC Building/Equipment Inventory- Real Property C. NNPTC Equipment- Non-Real Property D. FSS Equipment Inventory- Non-real property E. Workload Estimate F. Maps (Provided Upon Request) G. Government Furnished Facilities H. Joint Base Charleston (JBCHS) Contractor and Vendor Security Requirements Handout I. PM and Service Call Spreadsheet (EXAMPLE) J. Historical Workload Data

Appendix A

Definitions and Acronyms

Contracting Officer (CO).The warranted official with the authority to enter into, administer and/or terminate contracts and make related determinations and findings. The term includes certain authorized personnel acting within the limits of the authority delegated by the Contracting officer. Throughout this contract, the term CO will be used to refer to the Contracting Officer.

Contractor.The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall be responsible for ensuring that his/her subcontractors comply with the provisions of this contract.

Contracting Officer’s Representative (COR). Means an individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

Defective Service. A unit of service, which contains one or more defects, non-conformance with specified requirements, or service that has not been performed prior to scheduled completion time.

Direct Material Costs. The actual vendor invoice charges for materials used for performance of work under this contract. Direct materials costs will include transportation charges when such charges are included on the invoice by the vendor, as well as any discounts allowed for prompt payment.

Facilities. For the purpose of this contract, the term “facilities” is defined to include all buildings, structures, sidewalks, boardwalks, and utility systems. It excludes the following:

a) Building Automation Systems (BAS) controls

b) Exterior basketball court, nets, and goal poles

c) Goals on multi-purpose field

d) Nets on volleyball courts

e) Sanding of volleyball courts

f) Fire hydrants

g) Picnic tables and grills

h) Microfridges

i) Televisions

j) Washers and Dryers

k) Cable television lines

l) Local area network (LAN) fiber optic lines

m) Asphalt roads and parking areas

n) Irrigation systems

o) Specific utility lines to the buildings: Electrical (high voltage), water, sewer, and natural gas

p) Telephone lines and equipment

q) Fire protection system(s) (e.g., radio transmitter/antenna system (Kingfisher) and sprinkler systems)

NOTE: Responsibility for the maintenance, repair and replacement of the water and fire mains and their primary backflow preventers, sewage mains, gas mains, and all high voltage lines up to the primary side of the main distribution breaker(s) in each building will fall under the 628th Civil Engineering Squadron (628 CES). The main breaker(s) and all downstream components shall be the responsibility of the Contractor. The demarcation line for 628 CES’s responsibility for water and fire mains will be the following:

Up to where the main enters the BEQ buildings (this will include the above ground main piping in all Mechanical buildings

To the outlet valve of the primary backflow preventers in buildings 2400, 2401, and

2402, and all main piping in building 2409

The Contractor shall be responsible for the exterior water tank at building 2409. All tie-ins to the sewage main and gas main shall be the responsibility of the Contractor. 628 CES’sdemarcation line for high voltage lines will end at the primary side of the main distribution breaker(s). The Contractor shall be responsible for the main distribution breaker(s) and all components downstream. All other underground utilities (i.e. steam lines, chill water lines, and storm water lines and mains shall remain the responsibility of the Contractor.

Frequency of Service.

a) Annual (A). Services performed once during each 12-month period of the contract.

b) Semiannual (A2). Services performed twice during each 12-month period of the contract intervals of 160 to 200 days. (Also referred to as S/A in some PM Guides)

c) Quarterly (Q). Services performed four times during each 12-month period of the contract at intervals of 80 to 100 days. (As referred to as M4 in some PM Guides)

d) Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 days.

e) Semi-Monthly (M2). Services performed 24 times during each 12-month period of the contract at intervals of 14 to 16 days.

f) Three times per month (M3). Services performed 36 times during each 12-month period of the contract at intervals of 9 to 11 days.

g) Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of 6 to 8 days.

h) Twice Weekly (W2) Services performed 104 times during each 12-month period of the contract at intervals of 2 to 3 days.

i) Three times per week (W3). Services performed 156 times during each 12-month period of the contract at intervals of 2 days.

j) Daily (D5). Services performed once each day, Monday through Friday, excluding holidays unless otherwise noted.

k) Daily (D7). Services performed one each day, seven days per week, including weekends and holidays.

Hazardous Waste. Any substance considered a hazardous waste under the Code of Federal Regulations Title 40 Part 261, Identification and Listing of Hazardous Waste, or applicable law.

Monitoring. Operational visits to an equipment item or system adjustment and recording of performance data as required, including, but not limited to, soft water systems, chillers and boilers.

Operation and Maintenance Support Information (OMSI). Manuals that contain detailed information that describes the efficient, economical and safe operation, maintenance, and repair of the subject equipment or facility.

Original Equipment Manufacturer (OEM). The manufacturer of the complete production vehicle/equipment whether assembled from parts of its own manufacturer or from parts or components furnished by other manufacturers or a combination of both.

Pre-Performance Conference.Prior to commencement of work, the Contractor will meet in conference with representatives of the Contracting Officer, at a time to be determined by the Contracting Officer, to discuss and develop mutual understanding relative to scheduling and administering work.

NOTE: The Contractor shall submit the following documentation to the CO and/or COR at the Pre-Performance Conference unless specified otherwise in this PWS:

Title Paragraph

a. Preventive Maintenance Plan 1.1.1

b. Permit Require Confined Space Entry Plan N/A

c. Confined Space Rescue Plan N/A

d. Fall Protection Program N/A

e. Material Safety Data Sheets (MSDS) 4.7

f. Authorized User List for Hazardous Material 4.7

g. Destructive Weather Plan N/A

h. Safety Plan 4.5

i. Environmental Plan N/A

j. Hazardous Waste Plan 4.9

k. Quality Control Plan 4.2

l. Contractor Employee Listing 4.6.1

Rebuilt Components / Assemblies. Components, assemblies, or subassemblies of equipment that have been disassembled and reconstructed will use new parts as necessary to produce a serviceable product whose service life expectancy is at least equal to the original component / assembly.

Appendix B

NNPTC Building/Equipment Inventory – Real Property

REMOVED

See Revised Appendix B dated 12 Dec 12 Amendment 0001 to FA4418-13-R-0001

Appendix C

NNPTC Equipment- Non-Real Property

Equipment No. Description In Service Location Manufacturer Model No. Serial No.

2401COR0006-01 AIR COMPRESSORS T30 Y 2401 INGERSOLL-RA 2475N46013160

Appendix D FSS Equipment Inventory – Non-Real Property

EQUIP ITEM MAKE MODEL SERIAL # LOCATION INSTALLED REPLACED

Chill Box #1 Continental Galley Jun-97 Jun-04

Chill Box #2 Continental C-2RIS-4S-PT J9307821 Galley Jun-97 Jun-04

Chill Box #3 Continental

C-2RDS-4S-

PT J9307821 Galley Jun-97 Jun-04

Freezer #1 True TS-72F 1-3698971 Galley Aug-98 Aug-05

Freezer #2 True TS-72F 1-3742852 Galley Aug-99 Aug-06

Freezer #3

Freezer #4 Travlsen T34450J02 RLT332WVT-FHS

Fryer #1 Dean SM160GN 1109XM003 Galley Dec-12 Dec-12

Fryer #2 Dean SM160GN 1109XM004 Galley Dec-12 Dec-12

Fryer #3 Dean SM160GN 1109XM005 Galley Dec-12 Dec-12

Fryer #4 Dean SM160GN 1109XM006 Galley Dec-12 Dec-12 Ice Cream Machine #1 Taylor 754-33 K2051962 Messdecks Jun-02 Jun-09 Ice Cream Machine #2 Taylor 754-33 K2051963 Messdecks Jun-02 Jun-09 Ice Dispenser #1 12C1400A B83432-27205 Mainline Oct-02 Oct-09 Ice Dispenser #2 12C1400A B83439-27205 Mainline Oct-02 Oct-09 Ice Dispenser #3 12C1400A B83437-27205 Speedline Oct-02 Oct-09 Ice Dispenser #4 12C1400A B16327-26602 Speedline Oct-02 Oct-09

Ice Machine #1 Manitowoc Galley Oct-97 Oct-04

Ice Machine #2 Manitowoc 5970 030821174 Galley Oct-97 Oct-04

Ice Machine #3 Manitowoc CME1356RS 05071320013769 Galley Oct-97 Oct-04

Ice Machine #4 Manitowoc

CME1356RS-

32 04061320014003 Galley Oct-97 Oct-04

Meatslicer #1 Hobart 2612 561-158-496 Galley Mar-01 Mar-08

Meatslicer #2 Hobart Galley Mar-01 Mar-08

Microwave #1 Panasonic NE-1054F 6H39190657 Mainline Dec-97 Dec-04

Microwave #2 Panasonic NE-1054F 6H39190658 Speedline Dec-97 Dec-04

Microwave #3 Panasonic NE-1054F 6H10140006 Speedline Dec-97 Dec-04

Microwave #4 Panasonic NE-1054F 6H10140024 Speedline Dec-97 Dec-04 Milk Dispenser #1 King SK18MAJ SA1158195A Mainline Mar-01 Mar-08 Milk Dispenser #2 King SK18MAJ SA1158192A Mainline Mar-01 Mar-08 Milk Dispenser #3 King SK18MAJ SA1158193A Speedline Mar-01 Mar-08 Milk Dispenser #4 King SK18MAJ SA1158194A Speedline Mar-01 Mar-08

Mixer #1 Hobart V1401V 31-1199-979 Galley Jun-97 Sep-07

Mixer #2 Hobart V1401U 31-1199-980 Bakeshop Jun-97 Jun-04

Mixer #3 Hobart Bakeshop Jun-97 Jun-04

Oven #1 Cleveland OGB20.20 WC03185-07H-01 Galley May-99 May-06

Oven #2 Cleveland OGB20.20 WC03234-07H-01 Galley May-99 May-06

Oven #3 Cleveland CCG220X-KS Galley Sep-97 Sep-07

Oven #4 Cleveland OGB2020 WC03298-037-01 Galley Sep-97 Sep-07

Oven #5 Cleveland OGB12.20 WCG1249-07J Galley Sep-97 Sep-07

Oven #6 Cleveland OEB12.20 WCG1325-08C Galley Sep-97 Sep-07

Oven #7 Convotherm OEB1220 WCG1248-07J Bakeshop Feb-99 Feb-06

Oven #8 Convotherm OEB12.20 WCG1326-08C Bakeshop Feb-99 Feb-06 Pot & Pan Washer Champion Scullery Jan-02 Jan-09

Proofer Box Metro C175-CM2000 CM2000 Bakeshop Jan-01 Jan-08

Proofer Box Metro C175-CM2000 CM2000 Bakeshop Jan-01 Jan-08

Salad Bar #1 Remco 816/221-9595 N007502 Speedline Jun-00 Jun-07

Salad Bar #2 Remco 816/221-9595 N007502 Speedline Jun-00 Jun-07

Salad Bar #3 Remco 816/221-9595 Speedline Jun-00 Jun-07

Salad Bar #4 Remco Mainline Jun-00 Jun-07

Salad Bar #5 Delfield 08-04-1997 87868M Mainline Jun-00 Jun-07

Scullery #1 Champion 4C-CW8-3T 01997 Scullery ( ) Jun-97 Jun-04

Scullery #2 Champion 4C-CW8-3T J1396 Scullery ( ) Jun-97 Jun-04 Steam Kettle #1 Grohen FT-80 91865-1 Galley Jun-97 Jun-04 Steam Kettle #2 Grohen FT-80 91865-4 Galley Jun-97 Jun-04 Steam Kettle #3 Grohen KDPS-80F 15967 Galley Jun-97 Jun-04 Steam Kettle #4 Grohen KDPT-40 15973 Galley Jun-97 Jun-04 Steam Kettle #5 Grohen KDPT-20 15970 Galley Jun-97 Jun-04 Steam Kettle #6 Grohen KDPT-20 15969 Galley Jun-97 Jun-04 Steam Kettle # 7 Grohen KDPT-60 15971 Galley Jun-97 Jun-04 Steam Kettle # 8 Grohen KDPT-60 15972 Galley Jun-97 Jun-04

Tilt Skillet #1 Cleveland KF95586-2 Galley Sep-97 Sep-04

Tilt Skillet #2 Cleveland KF95586-2 Galley Jan-00 Jan-07

Tilt Skillet #3 Market Forge 1300 181976 Galley Jan-00 Jan-07

Toaster #1 Hatco TRH-50 9906850351 Mainline Oct-97 Oct-04

Toaster #2 Hatco TRH-50 8081960409 Mainline Oct-97 Oct-04

Toaster #3 Hatco Speedline Oct-97 Oct-04

Toaster #4 Hatco Speedline Oct-97 Oct-04

Veg. Cutter Hobart 84186 561-184-956 Veg. Prep Nov-97 Nov-04

Veg. Peeler Blakesley Veg. Prep Nov-97 Nov-04 Warmer Box #1 Continental C2RIS-4S-PT J9307831 Galley Jun-97 Jun-04

Warmer Box #2 Continental Galley Jun-97 Jun-04

Warmer Box#3 Continental Galley Jun-97 Jun-04

Grill/Griddle #1 Vulcan HEG72D WAREHOUSE Nov-97 Nov-04

Grill/Griddle #2 Vulcan HEG72D CF-1005865 Mainline Nov-97 Nov-04

Grill/Griddle #3 Vulcan HEG72D CF-1005864 Speedline Nov-97 Nov-04

Grill/Griddle #4 Vulcan HEG72D WAREHOUSE Nov-97 Nov-04 Grill, Radiant Char Broil #1 Star ULTRA MAX D045595 Galley Aug-11 Grill, Radiant Char Broil #2 Star ULTRA MAX D045595 Galley Aug-11

Grill, Gas #1 WAREHOUSE Mar-02 Mar-09

Grill, Gas #2 WAREHOUSE Mar-02 Mar-09

Grill, Gas #3 WAREHOUSE Mar-02 Mar-09

Grill, Gas #4 WAREHOUSE Mar-02 Mar-09 Dessert Carousel #1 WAREHOUSE Feb-98 Feb-05 Dessert Carousel #2 WAREHOUSE Feb-98 Feb-05

Dough Press Erika *REMOVED (No Longer Required) WAREHOUSE Jun-97 Jun-04

Additional Equipment: MAKE MODEL SERIAL # LOCATION INSTALLED REPLACED Ice Cream Machine #1 Taylor 754‐33 C000R K2051962 Main Line

Ice Cream Machine #2 Taylor 754‐33 C000R K2051963 Speed Line

Meat Slicer #1 Globe 3500

Meat Slicer #2

Toaster Conveyor #1

Toaster Conveyor #2

Back‐Up Fryers

(OOC):

Fryer #1 Dean SCFSM46OGNS WNC5001143 STORAGE Dec-97 Dec-04

Fryer #2 Dean SCFSM46OGNS WNC5001144 STORAGE Dec-97 Dec-04

Fryer #3 Dean SCFSM46OGNS WNC5001145 STORAGE Dec-97 Dec-04

Fryer #4 Dean SCFSM46OGNS WNC5001146 STORAGE Dec-97 Dec-04

Appendix E

Workload Estimate / FY 2011

Building # Specific Function Hours

2400 HVAC PM Annually 83.00

2401 HVAC PM Annually 56.00

2402 HVAC PM Annually 37.00

2403 HVAC PM Annually 71.00

2404 HVAC PM Annually 71.00

2405 HVAC PM Annually 71.00

2406 HVAC PM Annually 71.00

2407 HVAC PM Annually 71.00

2408 HVAC PM Annually 71.00

2409 HVAC PM Annually 178.00

304 HVAC PM Annually 49.00

2418 HVAC PM ANNUALLY 13.00

2419 HVAC PM Annually 13.00

2420 HVAC PM Annually 13.00

2400 DOOR ALARM SYSTEM 32.00

2409 CHILL/COND WATER SYSTEM 178.00

2409 STEAM BOILER 64.00

2409 GENERATOR/ATS SYSTEM 47.00

2409 BOOSTER WATER PUMP 39.00

2409 DOMESTIC WATER HEATER 40.00

2410‐13 LOW TEMPERATURE WATER 52.00

304 HVAC VERT/HORIZ 49.00

NNPTC ATFP GATES 13.00

2402 GALLEY EQUIPMENT 180.00

2401 AIR COMPRESSOR 24.00

TOTAL ESTIMATED WORK LOAD 1586.00

TOTAL SERVICE CALLS # of Calls

EMERGENCIES 10

URGENT‐at the LOL level 10

Less than the LOL level 190

ROUTINE‐at the LOL level 50

Less than the LOL level 4750

Appendix F

Maps

MAPS WILL BE PROVIDED UPON REQUEST

Appendix G

Government Furnished Facilities

The following is a list of Contractor occupied space for the NNPTC maintenance contract.

Building 206 Rooms;

143A- 28x32—896sf

143B- 10x12---120sf

143C- 18x12---216sf

144----10x9-----90sf

145----10x12---120sf

137A---10x20---200sf

137B---28x20---560sf

Mechanical Rooms Buildings; 2410,2411,2412,2413 @2091sf each

Central Energy Plant (CEP) Building 2409; 8950sf

Lay down yard between 2402 Galley and 2409 CEP Westside

CEP Cooling Tower Yard

Appendix H

Joint Base…

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