Attachment_6_-_Performance_Work_Statement_31_July_2017.pdf

PERFORMANCE WORK

STATEMENT (PWS)

TRANSIENT ALERT,

AIRCRAFT WASH RACK

AND

AIR PARK RINSE SERVICES

AT

HURLBURT FIELD, FLORIDA

31 July 2017

FA4417-17-R-0015

Attachment 6

TABLE OF CONTENTS

PAGE

1. TRANSIENT ALERT (TA) DESCRIPTION OF SERVICES

1.1 Scope of Work 7

1.2 Transient Aircraft Services 7

1.3 Maintenance Support 7

1.4 Transient Aircraft Management 7

1.5 Coordinate Supply Parts/Due In For Maintenance (DIFM) 7

1.6 Documentation 7

1.7 Continuation of Essential Contractor Services 8

1.8 Operating Hours 8

1.9 Arrival Services 8

1.10 Processing Services 8

1.11 Departure Services 9

1.12 Emergency Support Services 9

1.13 Special Event Services 10

1.14 Transient Alert Extended Duty Services 10

2. WASH RACK (WR) DESCRIPTION OF SERVICES

2.1 Scope of Work 10

2.2 Aircraft Wash Services 10

2.3 Operating Hours 13

2.4 Clear Water Rinses 13

2.5 Aerospace Ground Equipment (AGE) 14

2.6 Wash Rack Extended Duty Services 14

3. AIR PARK RINSES DESCRIPTION OF SERVICES

3.1 Scope of Work 14

3.2 Specific Maintenance Functions 14

3.3 Inspection and Acceptance 15

3.4 Housekeeping 15

4. MISCELANEOUS

4.1 Tools 15

4.2 Radios 15

4.3 Hazardous Materials 15

4.4 Hazardous Waste 15

4.5 Hazardous Spills 16

4.6 Mishaps 16

4.7 Flight Line Vehicle Operators 16

4.8 FOD and DOP Programs 16

5. CONTRACTOR PERSONNEL

5.1 Contractor/Employee Base Pass & Identification, Special Clearances &

Vehicle Passes

5.2 The Contractor Employee List 16

5.3 Designation of Contract Manager 16

5.4 Transient Alert 16

5.5 Wash Rack 17

5.6 Appearance 17

5.7 Citizenship and Language Requirements 17

5.8 Alcohol and Tobacco Use 17

5.9 Drug or Alcohol Testing 17

5.10 Recognized Holidays 17

5.11 Reporting Full-Time Equivalent (FTE) Data 17

6. SECURITY

6.1 Employee Clearance Requirements 18

6.2 Safeguarding 18

6.3 Control and Accountability 18

6.4 Key Control 18

7. CERTIFICATIONS/QUALIFICATIONS

7.1 Government Provided Training 19

7.2 Flight Line Driving Training 19

8. QUALITY CONTROL

8.1 Quality Control 19

8.2 Changing/Updating the Quality Control Plan 20

9. CONTRACTOR FURNISHED

9.1 Contractor Furnished Vehicles (TA) 20

9.2 Contractor Furnished Equipment (Wash Rack) 20

9.3 Contractor Furnished Aircraft Wash Soap 20

10. GOVERNMENT PROVIDED FACILITIES,EQUIPMENT AND

SERVICES

10.1 Government Provided 21

10.2 Government Provided Facilities 21

10.3 Facility Maintenance 21

10.4 Government Provided Equipment 21

10.5 Government Provided Consumable Supplies 21

10.6 Vehicle Inspections 21

11. GOVERNMENT PROVIDED SERVICES

11.1 Utilities 22

11.2 Refuse Collection 22

11.3 Pest Management Services 22

11.4 Telephone Services 22

11.5 Computer Services 22

11.6 Medical Services 22

11.7 Security Forces and Fire Protection 22

11.8 Towing Services 22

12. GOVERNMENT PROVIDED T.O.’S, PUBLICATIONS AND

FORMS

12.1 Electronic Publications 22

13. GOVERNMENT PROVIDED EQUIPMENT INVENTORY

13.1 Equipment Inventory 23

14. TRANSITION PLAN

14.1 Transition Plan 23

14.2 Contractor Changeover 23

15. SERVICE SUMMARY

15.1 Services Summary 23

15.2 Performance Assessment 23

15.3 15.4

Periodic Progress Meetings/Multi-Functional Team Meeting (MFT) Service Summary Tables

APPENDIXES

APPENDIX I ABBREVIATIONS AND ACRONYMS COMMONLY USED 27

APPENDIX II APPLICABLE PUBLICATIONS, T.O.’S, AND FORMS 28

APPENDIX III WORKLOAD BREAKDOWNS 30

APPENDIX IV GOVERNMENT PROVIDED FACILITIES 32

APPENDIX V

APPENDIX VI

GOVERNMENT PROVIDED EQUIPMENT

CONTRACTOR DELIVERABLES

1. TRANSIENT ALERT (TA) SERVICES/WASH RACK/AIR PARK RINSES.

1.1. Scope of Work. The contractor shall provide, except as specified in sections 10,11,12,13 and Appendices IV, Government Provided Facilities and V, Government Provided Equipment, of this Performance Work Statement (PWS), all personnel, personnel protective equipment (PPE), equipment, tools, materials, supervision and other items and services necessary to perform transient alert services on all transient aircraft arriving and departing Hurlburt Field, FL. TA services shall include: management of arrival services, processing services, departure services, emergency services, special event services, Distinguished Visitor (DV) services, at Hurlburt Field, FL. Transient aircraft services are required for aircraft as defined in AFI 21-101. Services shall be conducted in strict compliance with local, Air Force, Department of Defense, Occupational Safety and Health Agency (OSHA), and Air Force Occupation Safety & Health (AFOSH) standards mandating safety requirements for military air operations.

1.2. Transient Aircraft Services include, aircraft ground handling, refueling-defueling/assisting with refueling-defueling, marshalling, installation/removal of landing gear safety pins, inspecting aircraft for hot brakes, utilizing ground chocks and ground wires, positioning, and operation of Aerospace Ground Equipment (AGE) and fire suppression equipment, positioning staircases and assisting aircrews as required. When the number of aircraft requiring service precludes servicing at the same time, the contractor shall perform servicing in the priority established by the Maintenance Operations Control (MOC). The contractor shall perform TA services in accordance with this PWS and the specific section/paragraph of applicable AFI and/or Technical Orders (T.O.s).

1.3. Maintenance Support. When aircraft maintenance and services are not within the scope of this contract, the contractor shall coordinate with MOC to provide initial assistance to aircrews and obtain maintenance support from other maintenance organizations.

1.4. Transient Aircraft Management. The contractor shall establish a transient aircraft management and control system in accordance with (IAW) AFI 21-101. The contractor shall ensure that sufficient qualified personnel, IAW PWS sections 5.3 and 7, are available during operating hours.

1.4.1. Coordinate transient aircraft parking locations and direction with 1 SOSS Airfield Management.

1.4.2. Notify MOC of all fuel, AGE, and maintenance requirements. If support cannot be provided or is not available for technical reasons, the aircraft commander is responsible for contacting the home station for maintenance support.

1.5. Coordinate Supply Parts/ Due-In-From Maintenance (DIFM). The contractor shall notify Base Supply of parts requirements, place parts on order, track requisition numbers, and process/turn in DIFM items. The contractor shall follow all local guidance & MAJCOM supplements when any supply transactions are made.

1.6. Documentation. Prepare AF Form 861, Base/Transient Job Control Number Register, for transient aircraft IAW AFI 21-101. The contractor shall process an AF Form 861 if arrival, processing, and/or departures services are provided. When services or supplies are provided to foreign, commercial, and other non-DOD aircraft, the contractor shall annotate on the AFTO Form 349, Maintenance Data Collection Record.

1.7. Continuation of Essential Contractor Services. The Government has identified all or a portion of the contractor services performed in section one of this PWS as essential Contractor services in support of mission essential functions IAW DFARS 252.237-7023 & 7024, Continuation of Essential Contractor Services. The contractor shall submit a plan to address continuation of services in the event of a crisis with their proposal.

1.7.1. The contract manager or his/her representative shall attend contingency meetings, briefings and participate in exercises involving transient aircraft, upon request by the Government authorized personnel.

1.8. Operating Hours. The contractor shall perform transient alert services IAW this PWS between the hours of 0600 hours until 2300 hours, 7 days a week. The contractor shall have an adequate amount of qualified personnel available to perform TA duties at the transient alert facility during normal field operating hours. For TA Extended Duty, (IAW CLIN X003) requirements to include dates, hours of performance and personnel required will be coordinated through the 1 SOMXG Resource Advisor and Contracting Officer Representative (COR) office to ensure adequate funds are available.

1.9. Arrival Services. The contractor shall perform arrival services on all transient aircraft as directed and IAW applicable technical orders and AFIs. The contractor shall:

1.9.1. Complete Foreign Object Damage (FOD) inspection to ensure a clear path for aircraft movement. Preposition a fire bottle and other necessary support equipment at the appropriate aircraft parking location.

1.9.2. Meet transient aircraft upon arrival in “Follow Me” vehicle at the designated taxiway and lead into the assigned parking spot. An aircraft marshaller, identified by orange reflective vest, shall lead aircraft into the final parking location.

1.9.3. Chock aircraft and check for hot brakes. Report any need for emergency services to

MOC.

1.9.4. Debrief aircrew and notify MOC of aircraft’s arrival, location, and status.

1.9.5. Distinguished Visitor. Accomplish Distinguished Visitor (DV) aircraft movement according to the priority established by Airfield Management. Adequate numbers of personnel shall be designated and in place for any/all DV aircraft.

1.9.5.1. The contractor shall comply with applicable protocol and security procedures as defined per instance by the COR or other Government representative. Examples of aircraft requiring DV response procedures may include: Air Force 1, and Marine 1, Flag Officers, Very Important Person Special Air Mission.

1.10 Processing Services. The contractor shall provide aircraft servicing, ground handling, procedures/inspections, and maintenance to include proper forms documentation and management IAW applicable regulations, technical orders and safety standards. The contractor shall:

1.10.1. Inspect, position, connect, and operate powered and non-powered AGE. The contractor shall assist with delivery and removal of AGE out of the vicinity of the aircraft associated with transient aircraft from the parking area, as required. The contractor is responsible for providing the appropriately rated and equipped vehicle for towing these items, e.g.

pintle hook, the contractor shall document observed discrepancies on applicable AFTO Form 244, Industrial/Support Equipment Record.

1.10.2. All refueling and defueling operations of transit aircraft will be conducted IAW applicable aircraft T.O.s. The service provider shall respond and report fuel spills IAW paragraph 4.5, Hazardous Spills, in the PWS.

1.10.3. When requested and required by T.O., refuel/defuel or assist with refueling/defueling transit aircraft IAW applicable aircraft TO’s, extract oil samples, complete DD Form 2026, Oil Analysis Request and deliver sample to Non-Destructive Inspection (NDI) Laboratory.

1.10.4. Notify MOC upon the completion of aircraft servicing and/or maintenance making the aircraft crew-ready.

1.10.5. Transport oil, hydraulic, and fuel items for disposal to the 1 SOMXS/ISO Support Section. The contractor shall follow the Satellite Accumulation Point (SAP) procedures for disposal. All oil and hydraulic fluid saturated rags are to be delivered to this same collection point area for disposal.

1.10.6. The contractor shall secure aircraft that remain overnight and prepare aircraft for severe weather in accordance with the PWS and the specific section/paragraph of applicable AFI and/or T.O.s.

1.11. Departure Services. The contractor shall perform departure services on all transient aircraft as directed and IAW applicable technical orders and AFIs. The contractor shall:

1.11.1. Brief the aircraft commander on aircraft status and fuel load.

1.11.2. Ensure aircraft parking spot is clear of obstructions and FOD prior to aircraft taxi. The contractor shall perform a FOD walk along the aircraft’s taxi route in the launch area prior to engine start. The contractor shall disconnect ground support equipment and position in a manner in which no part of the aircraft shall contact, proceed over, or ingest the equipment. The contractor shall remove FOD from transient aircraft parking and maintenance area(s) after departure of aircraft.

1.11.3. All transient alert marshallers shall be identified by a Government provided standard issue reflective vest and shall direct the aircraft out of parking.

1.11.4. The contractor shall notify MOC immediately upon aircraft departure.

1.12. Emergency Support Services.

1.12.1. Emergency Response. The contractor shall provide transient services for emergencies as required. Emergency services are defined as an unforeseen occurrence, a sudden and urgent occasion(s) for action. (Examples are: weather divert(s), TA aircraft in-flight emergencies, medical evacuation(s), emergency evacuation of aircraft due to fire, bomb threat, high wind earthquake, tornado, storm, major fuel spill, hydrazine leakage, aircraft crash, hijacking or other contingency).

1.12.2. The contractor shall assist during emergencies as required and within the scope of the contract as directed by COR office. If the contractor cannot accomplish a routine workload due to the emergency directed performance or exercise of any contingency plan, the Government will coordinate with the contractor for ongoing support of non-emergency or lower priority tasks. The contractor shall coordinate with the COR office during ongoing emergency situations to ensure attainable non-emergency performance objectives are met. The Contracting Officer shall be informed via e-mail, of emergency actions performed by the contractor as soon as appropriate, or immediately after the situation has been resolved.

1.13. Special Event Services. The contractor shall support special events which temporarily result in an increased TA workload. Examples of special events include: Airshows, Open Houses, Combat Exercises, and Change of Command Ceremonies.

1.14. Transient Alert Extended Duty Services. For this contract, TA extended duty is defined as TA services required between the non-duty hours of 2300-0600. The contractor shall coordinate this time with the COR office prior to performance. The COR office shall coordinate with the 1 SOMXG Resource advisor to ensure funds are available on the TA Extended Duty CLIN X003.

2. WASH RACK (WR)

2.1. The contractor shall provide, except as specified in sections 10,11,12,13 and Appendices IV, Government Provided Facilities and V, Government Provided Equipment, of this Performance Work Statement (PWS), all personnel, personnel protective equipment (PPE), equipment, tools, materials, supervision and other items and services necessary to perform wash rack services at Hurlburt Field, FL. The contractor shall perform aircraft wash services as defined in this PWS for the 1st Special Operations Wing at Hurlburt Field, Florida. The scope includes aircraft assigned to AFSOC from the 27th SOW, Cannon AFB, 352nd SOW, RAF Mildenhall, 193rd SOW, Pennsylvania ANG, and the 413th Test Wing, Eglin AFB to be washed at Hurlburt Field, FL. The contractor shall be responsible for washing the following types of aircraft: CV-22s and a variance of C-130 MDSs (i.e. AC-130U, MC-130H, MC-130J, EC-130J, AC-130W, and AC-130J). The wash services shall be conducted in strict compliance with local, Air Force, Department of Defense, Occupational Safety and Health Agency (OSHA), and Air Force Occupation Safety & Health (AFOSH) standards mandating instructions & safety requirements for military/civilian operations.

2.2. Aircraft Wash Services. The contractor shall ensure sufficient qualified personnel are available to perform per the wash schedule during operating hours. The contractor shall perform aircraft wash services consisting of preparing, washing and lubing on all assigned aircraft IAW all applicable T.O.s, instructions, applicable AC forms/MIS inputs and checklists listed in Appendix II. The CORs will be notified immediately if the contractor is unable to perform any steps/procedures. Specific Mission Design Series (MDS) wash requirements are listed below:

2.2.1. C-130 U/H/W Aircraft. The contractor shall use the specific guidance in T.O. 1C-130A-

23 & T.O. 1C-130A-23CL-1 during the wash. The list below are areas that SHALL be completed by the contractor or areas to be EXCLUDED by the contractor:

T.O. 1C-130A-23CL-1 Section 1-1 Acft Washing and Cleaning Preparation Procedures

The contractor shall complete steps 5-7, and 10-12.

All “NOTE” sections shall be adhered to

T.O. 1C-130A-23CL-1 Section 2-1 Acft Ext and Interior Cleaning & Washing Procedure

The contractor shall perform all steps in this section with the EXCEPTION of:

o Step d, “The application of MIL-DTL-850548…” o Step e, “The application of MIL-DTL-85054…” o Step 8, “Soil Barrier Applications” o Step h o Step i

T.O. 1C-130A-23CL-1 Section 3-1 Acft Post Washing Procedures

The contractor shall perform all steps with the EXCEPTION of:

o Steps: 8, 11, 13, 15, 16, 18, and 19.

o All other areas of this section will be accomplished.

T.O. 1C-130A-23CL-1 Section 4-1 Acft Post Washing Lubrication Procedures

The contractor shall perform all steps in this section with the EXCEPTION of:

o Step: 7A o Step 8 o And “NOTE” on pg 4-4

T.O. 1C-130A-23CL-1 Section 5-1 After Wash Corrosion Inspection

The contractor shall NOT be required to perform any steps in this section.

T.O. 1C-130A-23CL-1 Section 6-1 Post-Desert After Wash Corrosion Inspection

The contractor shall NOT be required to perform any steps in this section.

T.O. 1C-130A-23CL-1 Section 7-1 Post-Fire Extinguishing Agent Contamination After Wash Corrosion Inspection

The contractor shall NOT be required to perform any steps in this section.

T.O. 1C-130A-23CL-1 Section 8-1Post-MAFFS After Wash Corrosion Inspection

The contractor shall NOT be required to perform any steps in this section.

Note: Specific T.O. steps identified and validated on award of the contract. Subsequent T.O. changes may result in different headings, numbering and/or lettering. The contractor shall perform in accordance with the contract, and the most up to date, published T.O. (s) regardless of heading, numbering or lettering unless notified by the Government.

2.2.2. C-130J Aircraft. The contractor shall use the specific guidance in T.O. 1C-130J-23 &

T.O. 1C-130J-23CL-1 during the wash. The list below are areas which shall be completed by the contractor or areas to be EXCLUDED by the contractor:

T.O. 1C-130J-23CL-1 Section 1-1 Acft Washing and Cleaning Preparation Procedures

The contractor shall complete steps 5, 6, 8, 9, and 10.

ALL “NOTE” sections shall be adhered to.

T.O. 1C-130J-23CL-1 Section 2-1 Acft Ext and Interior Cleaning & Washing Procedure

All steps in this section shall be completed by contractor with the EXCEPTION of :

o Page 2-3 “NOTE” for neutralization wash. The contractor is NOT responsible for this procedure. It will be the responsibility of the Government to ensure neutralization wash is completed.

o The contractor shall NOT be required to perform Step 8.

T.O. 1C-130J-23CL-1 Section 3-1 Acft Post Washing Procedures All steps in this section shall be completed by contractor with the EXCEPTION of:

o Steps 4, 8, and steps 10 through 14

T.O. 1C-130J-23CL-1 Section 4-1 Acft Post Washing Lubrication Procedures

ALL steps in this section shall be completed by contractor.

T.O. 1C-130J-23CL-1 Section 5-1 After Wash Corrosion Inspection

NO steps in this section will be completed by contractor

T.O. 1C-130J-23CL-1 Section 6-1 Post-Desert After Wash Corrosion Inspection (Outside

CONUS)

NO steps in this section will be completed by contractor

Note: Specific T.O. steps identified and validated on award of the contract. Subsequent T.O. changes may result in different headings, numbering and/or lettering. The contractor shall perform in accordance with the contract, and the most up to date,

2.2.3. C-130(A/H/M) J Aircraft. The contractor shall use the specific guidance in T.O. 1C-

130(A/H/M) J-23 & T.O. 1C-130(A/H/M) J-23CL-1 during the wash. The list below are areas which shall be completed by the contractor or areas to be EXCLUDED by the contractor:

T.O. 1C-130(A/H/M) J-23CL-1 Chapter 1 Preparation for Cleaning and Washing

The contractor shall complete steps 5, 7, 8, & 9.

ALL “NOTE” sections shall be adhered to.

T.O. 1C-130(A/H/M) J-23CL-1 Chapter 2 Cleaning and Washing

All steps in this section shall be completed by contractor with the EXCEPTION of :

o Page 2-3, Step 8 “Soil Barrier Application” shall not be performed by contractors.

o “2-3 Interior Cleaning” on page 2-3, Step 1 shall not be a contractor requirements.

T.O. 1C-130(A/H/M) J-23CL-1 Chapter 3 Post Cleaning and Washing All steps in this section shall be completed by contractor with the EXCEPTION of:

o Steps 3, & 7-13

T.O. 1C-130(A/H/M) J-23CL-1 Chapter 4 Post Cleaning and Washing Lubrication

ALL steps in this section shall be completed by contractor.

Note: Specific T.O. steps identified and validated on award of the contract. Subsequent T.O. changes may result in different headings, numbering and/or lettering. The contractor shall perform in accordance with the contract, and the most up to date,

2.2.4. CV-22 Aircraft. The wash shall be conducted IAW T.O. 1-1-691 & CV IETM (T.O.

1V-22(C) B-2-DB-1) SSS: 1220 “Wash Aircraft Following Direct Saltwater Contact”.

The contractor shall accomplish all Pre-Wash required conditions with the EXCEPTION of:

o Steps 2 - 5, 10 & 17.

o The contractor shall perform ALL steps within the aircraft Wash and

Rinse Procedure.

The contractor shall complete the following Post Wash Procedures as listed in IETM (Interactive Electronic Technical Manual):

o Steps 1 - 10, and 16 - 18 to include all post wash lubrication.

Note: Specific T.O. steps identified and validated on award of the contract. Subsequent T.O. changes may result in different headings, numbering and/or lettering. The contractor shall perform in accordance with the contract, and the most up to date, published T.O. (s) regardless of heading, numbering or lettering unless notified by the Government.

2.2.5. The contractor shall submit a monthly report of type and quantity of aircraft washes performed to the COR office, NLT five business days after the 1st of the month.

2.3. Operating Hours. The contractor shall perform wash services from 0600 to 2300 hours.

To protect the WR crew, seasonal weather changes, such as extreme cold or heat, may dictate a change in operating hours. The contractor shall coordinate any schedule changes with the COR office prior to performance and notify MOC before work begins.

2.4. Clear Water Rinses (CWR). IAW T.O. 1-1-691, C-130 aircraft assigned to Hurlburt Field require a 15-day CWR due to the proximity of the salt water. The primary means of completing the CWR process is the utilization of the Birdbath Facility located on the airfield. In the event a 1 SOW assigned C-130 aircraft meets one of the criteria listed within PWS paragraph 2.4.1., and is not scheduled to make the pass through the Birdbath Facility, the contractor shall perform the clear water rinse IAW T.O. 1-1-691 at one of the approved aircraft parking locations listed within Appendix VII, Approved Clear Water Rinse Locations. CWR service coordination will be determined at the Weekly Shared

Resources Meeting held each Wednesday. The COR(s) will provide the schedule with tail number and wash location to the contractor.

2.4.1 Due to environmental restrictions and concerns, the contractor shall only perform clear water rinses at the approved clear water rinse locations as listed within Appendix VII, Approved Clear Water Rinse Locations. As stated in previous paragraph, the primary means to accomplishing this process is the rinse facility (Birdbath) for aircraft on the flying schedule. The following list detail some instances where the contractor performance of the CWR is required:

1. Aircraft is not on the flying schedule for > 15 days. Due to:

a. Depot maintenance status

b. Mod status

c. Awaiting parts

d. Training requirements

2. Birdbath Rinse Facility is down for maintenance.

2.5. Aerospace Ground Equipment (AGE). The contractor shall wash all scheduled AGE units IAW applicable T.O.s and local instructions. The wash schedule shall be coordinated, as needed, during the weekly Shared Resources Scheduling Meeting and communicated to the contractor. The contractor may attend this weekly meeting to provide additional scheduling insight if needed. Each meeting usually lasts approximately fifteen (15) minutes. The equipment shall be washed in the AGE Yard Wash Area or an Aircraft Wash Facility.

2.6. Wash Rack Extended Duty: For this contract, WR Extended Duty is defined as any extended duty hours performed by the contractor to complete a wash due to a delay outside of the contractor's control. (i.e. Government delivers aircraft late to wash rack facility; extreme weather delays, etc.) The contractor shall coordinate this time with the COR Office prior to performance. Contractor shall invoice against Wash Rack Extended Duty CLIN X004.

2.7. Individual Washes: Occasionally Hurlburt Field is asked to provide a wash on a non- AFSOC C-130 asset. The contractor shall perform the wash IAW the appropriate T.O.

for the aircraft model. Individual washes shall be coordinated during the weekly Shared Resources Scheduling Meeting and communicated by the Government to the contractor or under other mutual coordination. Contractor shall invoice against CLIN X007.

3. AIR PARK (AP) RINSES

3.1. The Hurlburt Field Air Park is a highly visible part of the Special Operation Forces history and its heritage. In accordance with this PWS, the contractor shall provide all Personal Protective Equipment (PPE), services, and labor to accomplish fresh water rinse procedures on the following airpark display items: twenty (20) aircraft, one (1) bomb, one (1) six foot tall statue with a five foot stone base, and one (1) 20 foot wide, 5 foot tall granite monument wall.

3.2. Specific Maintenance Functions. The contractor shall perform six (6) fresh water rinses yearly, (Nov/Jan/Mar/May/Jul/Sep), this is known as the wash cycle. The contractor shall complete all aircraft washes within 30 days of the first day of the month. A complete airpark fresh water rinse includes fresh water rinsing the entire aircraft external fuselage, props or rotor blades, landing gear, wheel wells, tires, externally mounted munitions and fuel tanks, aircraft canopy, and aircraft mount. Bomb, monument, and wall rinses includes fresh water rinsing the entire visable structure. The contractor shall limit water entry by taping openings and drain any trapped water. To prevent birds from nesting inside the aircraft or components, the contractor shall secure loose or replace any missing/damaged bird proof netting during the fresh water rinse. They shall secure any open or unsecured latches, panels, windows, canopies, doors and hatches. During this process, if insects or pests are identified around the aircraft and it is deemed to be a hazard/safety concern to the employees, the contractor project manager shall contact the CORs prior to further action, with the information and proceed as coordinated with the COR or Contracting Office.

3.2.1. Contractor Accountability. The contractor shall report any damage prior to performing fresh water rinse. This damage check shall consist of all vehicle, mechanical cleaning items, electrical components, facilities or other Government property, including each aircraft/bomb being cleaned, to the CORs prior to the start of work. The contractor shall assume strict liability for any damage to aircraft, aircraft parts, support equipment, electrical components, facilities or other Government property caused by any activities under, or in violation of, this contract. The contractor shall be responsible for any repairs due to negligence including parts, labor and administrative activities. Coordination with the COR office and CO shall determine best course of action for repair, remittance or reimbursement.

3.2.2. The contractor shall conduct the fresh water rinses to the following standard: the aircraft shall be rinsed with high pressure equipment until all foreign matter is removed from the outside of the aircraft surfaces. The contractor shall ensure the paint is not damaged during this process. Painted areas which incur damage during the rinse process shall be immediately reported to the COR Office.

3.3. Inspection and Acceptance. The contractor shall give the COR Office notification when each, or a group of aircraft rinses, is/are completed. Upon request, the contractor shall have a representative available during COR inspection. Contractor’s re-performance shall be performed if any aircraft is not cleaned IAW the standard in paragraph 3.2.2.

3.4. Housekeeping. All equipment and supplies shall be removed from the AP work site at the end of contractor’s duty day and after fresh water rinses have been completed.

During extended breaks the contractor shall secure all equipment and debris to ensure to maintain an appearance of a professional work site as well as all safety initiatives are strictly followed. Additionally, the contractor shall remove all equipment, supplies, and debris from the work site one (1) hour prior to any scheduled AP ceremonies.

4. MISCELANEOUS

4.1. Tools. The contractor shall ensure an effective Composite Tool Kit (CTK) Program as specified in AFI 21-101 and applicable local procedures. Procedures shall be specified in the contractor’s quality control plan.

4.2. Radios. The contractor will ensure all radios in possession will be re-keyed on a quarterly basis. The re-keying of radios will be done by either MOC or base LMR personnel.

4.3. HAZARDOUS MATERIALS. The contractor shall comply with Hazardous Material Handling and maintain Material Safety Data Sheets (MSDS) Program IAW AFI 90-821, AFI 32-7086, and HFI 48-102, IAW local requirements, technical manuals, operating instructions, inspection procedures, and personnel safety for Hazardous Communication and Hazardous Material Management. The contractor shall be knowledgeable of requirements regarding environmental protection, and comply with all applicable federal, state and locals laws. In the event environmental laws/regulations change during the term of this contract, the contractor shall comply with said laws when they become effective.

4.4. HAZARDOUS WASTE. The contractor shall transport hazardous waste to the 1 SOMXS/ISO Support Section and follow Satellite Accumulation Point (SAP) procedures for draining and disposal of containers. Oil, fuel, and hydraulic fluid saturated rags are to be delivered to this same collection point and follow procedures disposal procedures accordingly.

4.5. HAZARDOUS SPILLS. The land surrounding the airfield is considered a protective ecosystem by federal classification. The contractor will be familiar and abide by the base’s “Hazardous Waste Management Plan” for direction on spills and response actions.

Any hazardous spills shall be contained and cleaned immediately. The contractor shall contact MOC in the event of a spill, who will then dispatch emergency services. The contractor shall contain the spill within their capability until emergency services arrives.

4.6. Mishaps. The contractor shall immediately report mishap security incidents, damage to Government property or personnel injuries to the COR Office and MOC. The contractor shall ensure any documentation of the event is completed and provided to Government officials as requested. The COR Office will ensure proper notifications are made through the appropriate chain of commands and all documentation of the event is completed and provided to Government officials as requested. The COR Office will follow up as necessary to prevent future occurrences.

4.7. Flight Line Vehicle Operators. The contractor shall ensure each vehicle operator has a valid state driver’s license. For flight line driving, a competency cards (AF Form 483) shall be issued after training in complete. The contractor will track qualification along with currency for this privilege.

4.8. Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) Programs.

Ensure effective FOD prevention and DOP programs are implemented and maintained IAW AFI 21-101 and local operating instructions. The contractor shall verify that the transient aircraft parking ramp, work areas, and other transient parking locations remain FOD-free at all times. The contractor shall contact Airfield Management Operations and/ or MOC for sweeper service, as needed. Procedures for ensuring effective FOD prevention and DOP programs shall be specified in the contractor's quality control plan.

5. CONTRACTOR PERSONNEL

5.1. CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION, SPECIAL

CLEARANCES, AND VEHICLE PASSES. The contractor shall comply with all requirements and procedures IAW AFFARS 5352.242-9000, Contractor Access to Air Force Installations and other requirements stated herein. The contractor shall obtain base identification and vehicle passes, if required, for all Contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor employees are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.

5.1.1. When reporting to the registration office, the authorized contractor individual(s) shall provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass. Hurlburt Field adheres to the guidelines of the REAL ID Act outlined in Air Force Guidance Memorandum to AFMAN 31-113.

5.2 THE CONTRACTOR EMPLOYEE LIST. This form shall list every employee requiring base access. Every time employees change, it shall be updated to reflect additions and/or deletions. Identify those individuals you wish to have escort authority by including the word “escort” or “E” next to their names. Limit the number of individuals designated as escorts to a reasonable number (i.e. one or two). For work locations use building numbers or specify as base wide if applicable. Once completed, email the list to the Contracting Office representative in EXCEL format. The Contracting Officer will then prepare, attach a cover letter, and forward the Employee List to the Visitor Control Center.

The contractor shall submit the employee listing the Contracting Officer no less than 3 days prior to the performance start date and at least one day prior as changes occur.

5.2.1. Upon notification of the employee listing being forwarded to the Visitor Control Center

(VCC), all contractor employees shall report to the VCC to complete the required documentation for base access. Contractor employees shall be required to provide two

(2) forms of identification IAW paragraph 5.1.3 above.

If an employee will be driving on Hurlburt Field they are required to provide a valid driver’s license, vehicle registration, and proof of insurance. NOTE: The section of Commercial gate Control Center administrating this function is closed after 1800 (6:00 p.m.), therefore, employees must arrive prior to this time in order for their documentation to be processed.

5.2.1.2.During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

5.2.1.3.Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to employees are returned to the issuing office.

5.3. Designation of Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the work to ensure it meets the performance requirements of this contract. The name of this person and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the Contract Officer within fifteen (15) days of contract award.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

5.4. Transient Alert. The contractor shall validate each employee’s professional experience/training before starting work on this contract. Each TA employee shall have a minimum of two (2) years of documented aircraft maintenance experience, have completed formal training in Air Force (AF) aircraft maintenance, or accomplished the civilian equivalent (i.e. Airframe and Power Plant License). Individuals who possess an appropriate Federal Aviation Administration (FAA) Certification of Airframe and Power Plant license are considered qualified if they also meet experience requirements.

5.5. Wash Rack. The contractor shall ensure that employees have documented maintenance experience of basic knowledge on aircraft practices and procedures.

5.6. Appearance. The contractor shall ensure that their employees demonstrate good personal hygiene; are well-groomed, present a neat, professional appearance; and dress in easily recognized and appropriate clothing for the work to be done. TA employees shall wear a standardized uniform which bears the name of the company and the words, “Transient Alert”. The outer shirt may be removed for maintenance actions during summer months, with the exception of Distinguished Visitor aircraft. Clothing shall be clean and in good repair. Long pants are required. No contractor employee or representative shall wear the uniform or a distinctive part of the uniform of any of the Armed Forces of the United States or any auxiliary of such while on the installation. Furthermore, no employee or representative of the service provider shall wear any article of clothing, or display any sticker, sign, or other article on his person or vehicle which is likely to incite violence, advocates illegal conduct, is racist, promotes sexual harassment, denigrates the United States or any agency thereof, or is profane or obscene in nature.

5.7. Citizenship and Language Requirements: Ensure that all contractor personnel are U.S.

Citizens, and are able to read, write, speak and understand English.

5.8. Alcohol and Tobacco use. Alcohol and tobacco use is prohibited on the airfield, inside facilities, air park grounds and any other area not specifically identified as an area for cited activities. Contractor personnel shall smoke outside of the AP during scheduled breaks and/or meal period.

5.9. Drug or Alcohol Testing. In the event of a concurrent mishap or accident investigation, contractor personnel involved in such incident may be asked to submit to drug or alcohol testing at no cost to the Government.

5.10. Recognized Holidays. The contractor shall perform the services required under this contract 0600 to 2300 hours per day, seven (7) days per week, 52 weeks per year except for a planned arrivals or departures which will be coordinated between the Government and contractor in advance.

5.11. Reporting Full-Time Equivalent (FTE) Data. The contractor shall report ALL contractor labor hours, to include subcontractor labor hours if applicable, required for the performance of services provided under this contract via a secure data collection site.

The contractor is required to completely fill in all required data fields at the Contractor Manpower Reporting Application (CMRA) site http://www.ecmra.mil (select the U.S.

Air Force logo).

5.11.1. Reporting Period. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

5.11.2. Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

5.11.3. User Manuals. User manuals are available on the front page of the CMRA link at http://www.ecmra.mil.

6. SECURITY

6.1. Employee clearance requirements. The contractor shall ensure all employees obtain and maintain a current and favorable National Agency Check with Inquiries (NACI) investigation for performance on this contract. The contractor shall notify the COR Office and Contracting Office immediately of any OPSEC/security incident and/or

FA4417-17-R-0015

Attachment 6 http://www.ecmra.mil/ indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information, or failure of any employee to maintain a favorable NACI status.

6.1.1. Prior to the start of the first operational performance period, the contractor shall ensure sufficient on duty personnel have provided a recent favorable National Agency Check with Inquiries (NACI) documentation per AFI 31-501 to the responsible Government official in order to be able to access the Government computer system. Contractor personnel without a recent favorable National Agency Check with Inquiries, shall not be considered available to perform on this requirement.

6.1.2. The contractor shall obtain the following pass and identification items: AF Form

1199CD, USAF restricted Area Badge, with access to area four and AF Form 483, Certificate of Competency for each employee. All paperwork shall be coordinated through COR Office and the 1 SOMXG Security Manager.

6.2. Safeguarding. The contractor shall safeguard all Government property. The contractor shall ensure no Government owned or controlled real or personal property is damaged during any service provided under this contract. The contractor shall be responsible for the repair or replacement of any Government property damaged by the contractor at no expense to the Government.

6.3. Control and Accountability. The contractor shall comply with local procedures for control and accountability of personnel and those which are determined by the contractor to have not complied with paragraph 6.1 shall be removed immediately from the authorized personnel listing for the contractor until the situation is resolved. The contractor shall obtain any passes from affected contract employee(s) and provide them to the COR Office. The Government retains the right to exclude any contractor employee access to Hurlburt Field or specific functional areas if their records check reveals sufficient information to consider that the employee is a security risk. Exclusion of an employee for security reasons shall not relieve the contractor from performance of the services required under this PWS.

6.4. Operations Security (OPSEC). Contractors shall ensure that all employees conduct appropriate OPSEC in the performance of the contract. Contractors will be OPSEC in-briefed by the assigned unit/directorate’s OPSEC program manager/coordinator on the unit/directorate‘s OPSEC requirements, to include AFSOC’s Critical Information (CI), within 30 days of assignment. Contractor employees shall:

6.4.1 Protect planned operational activities by preventing the inadvertent disclosure of unclassified information relating to or revealing a possible classified operation.

6.4.2 Preserve secrecy concerning specific scenario events and a USSOCOM or AFSOC response to these events.

6.4.3 Identify OPSEC vulnerabilities and recommend protective measures which will serve to enhance the security of future operations.

6.4.4 Contractor employees shall immediately inform the COR Office or Contracting Office

POC of any OPSEC breach or perceived OPSEC violation. If the COR Office or Contracting Office cannot be contacted, the contractor shall contact the 1 SOW OPSEC OPR at 850-884-6087/4565/5829 or at 1SOW.IO@us.af.mil.

6.5. Key Control. The contractor shall establish and implement methods to ensure all keys issued by the government are not duplicated or used by unauthorized persons. The contractor shall immediately report any lost or stolen keys to the COR Office. In the event that keys are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, be financially obligated to pay for re-keying or replacement of all affected “same keyed” locks.

7. CERTIFICATIONS/QUALIFICATIONS

7.1. Government Provided Training. The contractor shall comply with local certification and training plan requirements for contractor employees, provided by the Government.

Examples of Government provided training requirements include: CA/CRL training, Ancillary training (fire extinguisher, cyber awareness training, etc.), HAZMAT, Spill response, CDDAR, AGE/Support equipment operation training, IMDS, and Special certifications.

7.1.1. Training plan. The contractor shall prepare and implement a training plan for each position hired to ensure all personnel are technically competent and maintain that competency for the position they hold. The use of the Maintenance Information Systems (MIS) is appropriate for documentation purposes and upkeep for currency. At a minimum the Training Plan shall include one (1) time and/or annual training which will be provided to the contractor at no charge by the Government:

1. DoD IAA Cyber Awareness Challenge (NIPR users only)

2. Initial & Annual Fire Extinguisher

3. HAZMAT/Spill Response

4. AGE Familiarization

5. Flight Line Driving (if applicable)

7.1.2. The contractor shall maintain all training records (paper or electronic), which shall be available for Government review upon request.

7.2. Flight line Driving Training. The Government will provide flight line familiarization training and issuance of an AF Form 483, Certificate of Competency. They will also provide initial AGE and electronic T.O. training upon request.

mailto:1SOW.IO@us.af.mil

8. QUALITY CONTROL

8.1. Quality Control. The contractor shall submit a Quality Control Plan (QCP) covering all contract requirements identified within the PWS, including each task and service listed within the Services Summary (SS) with their proposal. The QCP shall include acceptable metrics for tracking quality trends. The contractor shall submit monthly metrics to the COR Office electronically according to the agreed upon schedule.

Metrics shall include, but are not limited to, weekly totals, wash delays, and extended duty totals. Customer feedbacks are collected and filed accordingly at the COR Office.

The contractor’s QCP shall have the capability to detect quality program problems and defects, identify root causes for quality related problems/defects, correct the root causes of detected problems/defects, and implement checks and balances to ensure quality related problems/defects do not continue to occur. The contractor shall be proactive on quality issues concerning performance identified within this contract and shall not rely on COR surveillance to detect their non-conformance with the PWS requirements.

8.1.1. The QCP shall include specifics as to the methods to be used to assure compliance with standards, all areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections and the title and organizational placement of inspection personnel.

Additionally, control procedures for Government Provided Facilities, consumable supplies and equipment shall be included.

8.1.2. The QCP shall include a description of the methods to be used for identifying and preventing defects in the quality of services performed. A description of the records to be kept to document inspections and corrective or preventative action taken shall also be included.

8.1.3. Procedures for ensuring an effective FOD prevention program shall be included in the contractor’s QCP.

8.1.4. The contractor’s QCP shall also include procedures for an effective Tool Control Program as specified in HFI 21-103 and AFI 21-101, AFSOC and 1 SOMXG Supplement for the CTK Program to preclude tools being lost or left in or around aircraft.

8.1.5. The QCP shall cover all services and include scheduled and unscheduled inspections, frequency of inspections, name of inspectors, and periodic security checks. Records of inspections and corrective or preventative actions shall be maintained and made available to government personnel until the end of the contract’s period of performance.

8.1.6. The QCP shall include a description of the methods to be used for identifying and preventing defects in the quality of services performed. A description of the records to be kept to document inspections and corrective or preventive action taken shall also be included.

8.2. Changing/Updating the QCP. All changes or updates to the contractor’s QCP shall be submitted to both the COR Office and the Contracting Office for approval prior to implementation. Each version of the QCP shall be dated to clearly depict which is the most recent version and ensure all parties are following the same version.

9. CONTRACTOR FURNISHED

9.1. Contractor Furnished Vehicles (TA). The contractor shall provide and maintain contractor-owned or leased vehicles to meet the performance requirements of this contract. The contractor shall provide all fuel for their vehicles and be responsible for all mileage. The vehicles shall be readily identifiable as belonging to the contractor. The type of vehicle must be suitable for towing heavy AGE equipment with a pintle hook. A pick-up truck ½ ton or larger, is recommended, but other vehicles may be suitable.

Vehicles shall be white or light in color. All vehicles shall be of the same type and color to permit visual identification by the control tower. The vehicles shall be well maintained and clean to present a professional appearance. All vehicles shall be in operable condition and meet the local, state and federal safety requirements. All vehicles shall be professionally inspected by an ASE-certified mechanic at least annually to ensure they are safe and serviceable. A copy of the inspection results shall be provided to the COR Office. Vehicles found to be unsafe or unable to function as designed shall be removed from the installation.