Questions and Answers for Kilmer Hall.pdf

502 CONS/PKDB FA301626Q0050

JBSA Randolph, TX Internet Service for the Kilmer Hall Student Activity Center

QUESTIONS & ANSWERS: Site Visit for 6/4/2026 @ 1:00 PM

Question 1: The SOW and SF1449 should have been revised to reflect 1gig fiber and 1gig over coax, which differs from the PR

Government Response: On 6 May 2026 we updated the PR to reflect the 1gig fiber and 1 gig over coax and sent to 502 CONS.

Question 2: PWS states "Maintenance and connectivity at 1 gigabyte over fiber line and 1 gigabyte over coax providing 2 gateways. (1 main line and back-up fail- over)." and the Supplies or Services & Prices or Cost Table, Item 0001 Supplies/Services states "300 MBPS DEDICATED

INTERNET LINE FOR COAX BACK-UP INTERNET FOR KILMER HALL STUDENT ACTIVITY CENTER

FOR HIGH AVAILABILITY FAIL-OVER". Please clarify the required bandwidth for the back-up/fail-over circuit.

Government Response: We updated the SOW on April 29 to reflect 1 gig primary and 1 gig failover.

Question 3: We request an extension to the quote due date by two weeks from the release of questions & answers to provide sufficient time for offerors to provide a complete, compelling, and compliant offer.

Government Response: The Government intends to extend the solicitation from 17 June 2026 to June 24 2026.

Question 4: Is there an incumbent contractor, and if so, who?

Government Response: The incumbent contractor will be provided to the awardee of this requirement.

Question 5: Can you please clarify whether the vendor is expected to provide and manage the enterprise failover solution as part of this requirement, or if an existing failover solution is already in place?

Government Response: No, failover solution is already in place.

502 CONS/PKDB FA301626Q0050

JBSA Randolph, TX Internet Service for the Kilmer Hall Student Activity Center

Question 6: Will the Government provide the physical address for the "centralized base location" referenced in the PWS?

Government Response: The "centralized base location" referenced in the PWS is the Kilmer Hall Student Activity Center address, which is listed in the PWS.

Question 7: Will you require 2 separate companies in case one node goes down?

Government Response: No

Question 8: Is it possible to get a network diagram for the current network architecture and infrastructure?

Question 9: Can we utilize the same internet technology / pathway for the primary and backup lines, i.e. could they both be fiber optic or both satcom, etc.?

Government Response: Yes, you can utilize the same internet technology pathway, however we require one fiber and one satcom line.

Question 10: What are the bandwidth requirements?

Government Response: 1 gig for primary and 1 gig for failover

Question 11: Can we use a provider other than Spectrum?

Question 12: How would you like the cost for the potential service calls structured? The solicitation stipulates firm fixed price. Does that mean we should bid a single price that has potential service calls factored into the price, or should we submit a proposal that has the potential service calls priced as as-needed add-ons?

Government Response: Single bid price that has potential service calls factored in.