Statement of Work 12 FTW VTC_.pdf

Statement of Work

12th Flying Training Wing

Wing Conference Room Audio/Visual Equipment Upgrade

1. Scope.

12 FTW seeks an engineered solution which includes the installation of new LG Electronics Display, Part number: LAED015 171” Diagonal 1080p resolution with existing AV hardware/software already in place and shall integrate with existing GFE to create a complete turn-key package for sustainment and management of the teleconference room. Once completed, this installation will provide 12 FTW with the capability to daily monitor and liaise with subordinate elements within the Wing and mission partners, and support executive level teleconferencing, through various web-based virtual collaboration platforms, with end-point partners across the command, Air Force, academia, and industry. The installation will include installing vendor-provided equipment, on-site training for the user, and at least 1 initial year of AV technical support.

The Wing CR is approximately 36’ long x 22’ wide with varying ceiling heights of 8’ and 9’. Ceiling consists of slightly under 2’ x 2’ drop tiles and recessed lighting.

1.1 Tasks

The Contractor shall complete the following tasks in support of this effort:

• Task 1.2: Remove existing audio-visual communications and presentation equipment

• Task 1.3: Procure and install new audio-visual equipment to support up-to-date video and telephone conferencing, including displays, controls, and supplemental hardware.

• Task 1.4: Provide cables, connectors, hardware, and all other installation hardware to provide for a complete and operational system.

• Task 1.5: Provide post-installation support and maintenance, including training.

1.2 Removal and Disposal

The Contractor shall remove the existing LCD TVs (x2) (government property) and associated mounting hardware.

1.3 Audio-Visual Equipment Procurement

The Contractor shall procure and install an updated display system, video teleconference (VTC) system, audio system.

The Contractor shall procure and install all mounting, cabling, and other auxiliary equipment for the systems’ installation as required for the operation and use.

As a part of the audio-visual installation, the Contractor shall provide all equipment and tools necessary to complete the work. All hardware delivered under this PO shall include associated software, documentation and associated peripherals required for operations (such as controllers, connectors, cables, drivers, adapters, etc.) as provided by the OEM. This is true only if the applicable OEM provides such items with the product itself.

The Contractor shall provide the following brand name product for installation:

1.4 Government Provided Equipment

Ensure existing PC and Extron control interfaces with updated screen and allows multi-screen capability (split screen). Remove and relocate current Cisco camera to allow for single screen installation. Camera will be installed centered on the room above video screen.

1.5 Warranty/Maintenance

The contractor shall provide any OEM pass through warranty and standard commercial warranties applicable to the products being purchased at no cost.

The Contractor shall provide all technical, support maintenance, logistical and other services required to maintain, or repair installed AV equipment. Equipment, materials, and labor shall be provided under manufacturer warranties or provided by the contractor for a period of one year

Item Description Technical Requirements Quantity

Screen

-LED Display LG Electronics Part number:

LAED015 171” Diagonal 1080p resolution, commercial grade (HDMI, RS-232 or RJ45 Control, and Mounting Equipment). 110VAC Power cable.

from time of system(s) installation acceptance/certification. Technical support shall include Help Desk support for receiving/installing mandated equipment/software upgrades (IAW JTIC Approval) and emergency equipment repair or replacement services.

The Contractor shall provide a toll-free number, or email, to make service calls, Mon-Fri, 0700- 1900 hrs. (Central Time) for equipment outage, problem identification and resolution. The Contractor shall respond to the government service request, within twenty-four (24) hours after receiving a trouble call via telephone or email. The contractor shall respond to system deficiency or degradation issues and determine if technical support is required to correct the discrepancy.

2.0 Acceptance Testing

Upon completion of the installation, Government Representative will develop a punch list, within 15 business days, and provide the contractor with an itemized list of any issues noted requiring attention. Once issues are addressed and verified, acceptance and certification shall be completed at that time. Once acceptance/certification is complete, all future repairs shall be resolved through the warranty process.

2.1 Training

The prime contractor shall provide a one (1) day training session for selected 12 FTW personnel.

Training shall be provided within one (1) business day of installation completion. Contractor shall provide hands-on training and shall cover a system overview and operations of the touch panel control system. Training shall be provided by qualified project manager or system engineer. During this session, a control system programmer shall be on site to make programing adjustments, as necessary. Contractor shall provide training material or reference guides as necessary.

2.2 Documentation

The contractor shall provide all associated documentation required to the Government Representative for the end customer to include, as a minimum, audio, video and control block diagrams, control system source code, equipment manuals and a warranty page with instructions for placing service calls.

3.0 Shipping Information

All products shall be shipped to the contractor’s location. Contractor is responsible for delivery of all equipment, to the address below, upon the start of installation start date.

Address: 12 FTW 1 Washington Circle Building 100 JBSA-Randolph TX 78150

Hours of Operation: The Contractor shall perform the services required between normal duty hours from 7:30 a.m. to 4:30 p.m., Monday through Friday, except on federal holidays. When a holiday falls on a regular workday, annual preventive maintenance and routine service work orders shall be rescheduled following the holiday.

Statement of Work