RFQ FA301622U0086 - Amendment 1- Nurse Residency Program.pdf

502d Contracting Squadron

Combined Synopsis/Solicitation

Amendment 1

Request for Quote # FA301622U0086

Nurse Residency Program Services

Joint Base San Antonio (JBSA) Lackland

16 May 2022

This is a Combined Synopsis/Solicitation for commercial services prepared in accordance with the format in FAR subpart 12.6, as applicable, and in conjunction with FAR Part 13.5 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; a written solicitation will not be issued.

1. Solicitation FA301622U0086 is issued as a Request for Quote (RFQ).

2. The Combined Synopsis/Solicitation incorporates provisions and clauses that are in effect through Federal Acquisition Circular (FAC), No 2022-04 Effective 30 January, 2022.

3. This requirement is being solicited as a Full and Open competitive acquisition. The North

American Industrial Classification System (NAICS) Code for this requirement is 611519-

Other Technical and Trade School with a Size Standard of $16.5 million. All responsible and capable sources are encouraged to participate.

4. Availability of Funds

Notice to Contractors: Funds are not presently available for this effort. No award will be made under this solicitation until funds are available. The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an offeror for any costs.

5. This is a follow-on to a Nurse Residency Program contract requirement currently being performed.

a. The Government intends to award a Firm-Fixed Price purchase order for Nurse Residency

Program Services on behalf of the 59th Medical Training Group at Joint Base San Antonio

(JBSA) – Lackland, TX.

b. Schedule: Contractor shall complete the pricing Bid Schedule RFQ FA301622U0086

(Attachment 2) and include the unit, extended and total prices for each CLIN in the schedule. The total price shall include quoted price unit and extended prices to include discounts for each CLIN. If a CLIN item is not separately priced (NSP), please annotate unit price as zero (0) and place "NSP" in the total price column.

c. Award will be based on a best value/tradeoff approach, with technical factors. For this procurement, the Best Value continuum determination will be made based on the following evaluation factors; Past Performance; Price and Technical (Management and

Quality Control) Approach. An assessment will be made to determine the Best-Value to the Government.

6. REQUIREMENT: The 59th Training Group (TRG), Joint Base San Antonio (JBSA)-

Lackland has a requirement for a Contractor to provide all management of materials, electronic records, labor, and training necessary to provide the evidence-based Nurse

Residency Program (NRP) Services as requested by the 59th Training Group. The service will be incorporated into the AF Nurse Residency Program, the final formal training requirement for novice nurses. The Contractor shall support development of novice nurse's critical thinking skills and clinical leadership, enabling safe care and improved patient outcomes. The Government requires 16 classes to support 150 students per fiscal year across eight (8) in-patient worldwide Military Treatment Facilities (MTFs). The eight (8) worldwide military treatment facilities supported are as follows:

- San Antonio Military Medical Center, Fort Sam Houston, San Antonio, Texas

-Eglin Air Force Base, Valparaiso, Florida

-Joint Base Elmendorf-Richardson, Anchorage, Alaska

-Kessler Air Force Base, Biloxi, Mississippi

-Royal Air Force (RAF) Lakenheath-Suffolk, United Kingdom

-Nellis Air Force Base, Las Vegas, Nevada

-Travis Air Force Base, Fairfield, California

-Wright-Patterson Air Force Base, Dayton, Ohio

The Nurse Residency Program curriculum includes content outlines, reference and resource lists, case studies and other related resources, including implementation guidelines provided in hard copy an electronic format. Also included is implementation support as well as ongoing support to the individual MTFs in the form of training sessions and regularly scheduled conference calls and phone consultations with contractor's staff.

The objective of the program is for graduate nurses to:

-Transition from entry-level nurses into competent professional nurses.

-Develop effective decision-making skills related to clinical judgment and performance.

-Be able to provide clinical leadership at the point of patient care.

-Strengthen their commitment to nursing as a professional career choice.

-Be able to incorporate research-based evidence into their practices.

-These above objectives are not military unique, and in fact will offer the Air Force the opportunity to stay competitive with civilian nurse residency programs.

7. Date(s) and place(s) of delivery and acceptance and FOB point:

a. FOB: Destination

b. Inspection & Acceptance: By the Government

c. Period of Performance (PoP): Base year + 4 Option Years as follows:

Period of Performance: Dates:

Base Year 10 July 2022 - 9 July 2023

First Option Year 10 July 2023 - 9 July 2024

Second Option Year 10 July 2024 - 9 July 2025

Third Option Year 10 July 2025 - 9 July 2026

Fourth Option Year 10 July 2026 - 9 July 2027

As noted above, in addition to the base year, the contract will include four (4) 1-year option periods.

The Government may utilize the "Option to Extend Services" clause at FAR 52.217-8 for a period not to exceed six months (the Government will use the quoted prices for all CLINs of the final option period and prorate them to a six-month value). Subsequently, the government would then add the prorated amount to the sum of all CLINs (base period plus all option periods). The resulting amount will be the Total Evaluated Price. In the event the Government requires continued performance, the Government’s evaluation of prices proposed will be considered fair and reasonable as applied to an extension of services. Should an extension of services be required rates will be adjusted only as result of revisions to applicable prevailing

Department of Labor wage rates.

Evaluation of options(s) shall not obligate the Government to exercise the option(s). The total price for evaluation consists of the base and all option periods.

d. Place of Performance:

59th TRG

2931 Harney Path Road BLDG 903

Fort Sam Houston, Texas 78234

e. Point of Contact- (FOR QUESTIONS OR SUMISSION OF QUOTES)

Primary:

Jacqueline Acosta

Contract Specialist

502d Contracting Squadron

395 B Street West, Suite 2, Bldg. 224

JBSA-Randolph, TX 78150-4525

Office: 210-652-8419 jacqueline.acosta@us.af.mil

Alternate:

Gary D. Beck

Contracting Officer

502d Contracting Squadron mailto:jacqueline.acosta@us.af.mil

395 B Street West, Suite 2, Bldg. 224

JBSA-Randolph, TX 78150-4525

Office: 210-652-8548

Email: gary.beck@us.af.mil

f. Notice to the Quoters. In the event issues pertaining to this RFQ package cannot be resolved to the satisfaction of the Contracting Officer (CO), the CO reserves the right to withdraw or cancel this RFQ requirement at no additional cost to the Government.

In the event the Government cancels this solicitation, the Government has no obligation to reimburse the quoter for any costs.

g. To assure the timely and equitable evaluation of the quotation, all quoters must follow the instructions contained herein. Documents submitted in response to this RFQ must be fully responsive to and consistent with the requirements of this solicitation, the PWS and Government standards and regulations pertaining to this acquisition.

8. SUBMISSION OF OFFERS. This RFQ includes fillable provisions (See Clauses and

Provisions RFQ FA301622U0086 The provision at FAR 52.212-1, Instructions to Quoters -

Commercial Items, applies to this acquisition, in addition to the following Addenda:

Addendum, FAR 52.212-1, Instructions to Offerors - Commercial Items, is hereby tailored as follows:

b. - Attachment 5) requiring contractor completion and submission with your quote.

Quoters shall provide one (1) electronic quote consisting of five (5) Volumes:

Volume 1: Administrative;

Volume 2: Price (Attachment 2 Bid Schedule);

Volume 3: Management and Quality Control Plans;

Volume 4: Past Performance Information (Attachment 4); and

Volume 5: Clauses and Provisions (Attachment 5)

1) SUBMISSION OF RFQ QUESTIONS

Any written questions must be received electronically via email on or before 12 May 2022, 10:00 a.m. Central Standard Time (CST). Questions will be submitted to both Ms.

Jacqueline Acosta, Contract Specialist, at jacqueline.acosta@us.af.mil and Mr. Gary Beck, Contracting Officer, at gary.beck@us.af.mil. Any questions submitted after the question due date may not be accepted. Answers to written questions will be made accessible to all potential quoters.

2) SUBMISSION OF QUOTES

Submit signed and dated written quotes to the 502d Contracting Squadron (502d CONS) via e-mail to Contracting Specialist: jacqueline.acosta@us.af.mil and Contracting Officer:

mailto:gary.beck@us.af.mil mailto:jacqueline.acosta@us.af.mil mailto:gary.beck@us.af.mil gary.beck@us.af.mil no later than 1 June 2022, 10:00 a.m. Central Standard Time (CST).

All packages requiring fill-in information must be returned with the contractors quote, unless otherwise changed via solicitation amendment. Amendments must be acknowledged in writing or the quote may be considered nonresponsive. Due to government computer firewall security and file size limitations, please be advised that it is the prospective contractor’s responsibility to ensure that 502d CONS receives ALL required documents on time, including acknowledgment of receipt from the Government.

a. It is the quoter's responsibility to check SAM.gov for amendments issued against this

RFQ and respond accordingly.

b. Quoters are strongly advised to submit their quotes well in advance of the closing date and time to mitigate the risk of technical difficulty and ensure that the complete quote is timely received. Late submissions, modifications, revisions, and withdrawals of quoters will be handled in accordance with FAR 52.212-1(f). Hard copies of the quote are not required and will not be accepted.

c. Note: For COVID-19 Joint Base San Antonio Guidance Updates. COVID-19 Guidance

Memorandums found at https://www.jbsa.mil/coronavirus/.

d. All quotes must be in English.

e. All information, except for document numbers, page number, etc., shall be provided in a page image area with no less than one (1) inch margin.

f. Tables and graphics can be a reduced size as long as they remain legible (All Sections).

g. The entire quote shall be clear, concise, and include sufficient detail for effective evaluation. Responses to this RFQ shall strictly adhere to the requirements set forth in the solicitation. Submissions that do not adhere to format and content requirements may be considered non- compliant. The Government reserves the right to eliminate any such quotes from consideration for award. The quote shall not contain any extraneous information such as advertisements or marketing material.

9. RFQ SECTION PREPARATION:

TABLE #1

PROPOSAL ORGANIZATION

Volume Volume Title Page Limit http://www.jbsa.mil/coronavirus/ http://www.jbsa.mil/coronavirus/

1 Administrative Shall not exceed six (6) electronic pages, 8.5 x 11 inches each.

All information, except for document numbers, page number, etc., shall be provided in a page image area with no less than one (1) inch margin. Text type for the quote and volumes shall be Tahoma or Arial 10-point font.

2 Price Price (Attachment 2 Bid Schedule)

3 Technical

Approach

Shall not exceed Twenty (20) electronic pages, 8.5 x 11 inches each (Management and Quality Control Plans). All information, except for document numbers, page number, etc., shall be provided in a page image area with no less than one (1) inch margin. Text type for the quote and volumes shall be

Tahoma or Arial 10-point font.

4 Past Performance

Information

Quoters shall submit a maximum of three (3) Past Performance References (PPR) as Prime and/or a maximum of three (3) Past Performance References (PPR) as Subcontractor, utilizing Attachment 4

5 Clauses and Provisions

Quoter shall complete all applicable sections as required (Attachment 5).

Volume 1 - Administrative. Quoter must have active registration in the System for Award

Management (SAM). Quoter shall ensure that their quote reflects entity’s name, address, DUNS (UIE ID) number, CAGE code, Federal Tax ID, points of contact (POCs) authorized to communicate with the Government on the quoter's behalf, name of person(s) quoting email addresses, phone numbers and the RFQ number. Please provide the same information for prospective subcontractor(s), if applicable. The subcontractor will then be validated as to their current SAM status.

Contractor SHALL be registered in System for Award Management (SAM) database. Please ensure registration is not expired. Contractors shall submit the below administrative data sheet as requested below:

Name of Business Entity

Business Address

DUNS

(UIE ID) #

CAGE CODE

Federal Tax ID #

Name of Contact

Phone No. #

Email Address

Volume 2 - Price (Bid Schedule). The Contract Line-Item Number (CLIN) pricing structure in the bid the schedule is based on a firm-fixed price (FFP) for the entire performance of the projected purchase order. Quoters shall complete the pricing Bid Schedule Worksheet provided as Attachment 2 to this RFQ. All prices in the worksheet shall be rounded to two (2) decimal places, and all extended amounts must equal the unit price multiplied by the unit quantity. The Quoters shall submit only pricing information that will be evaluated for award or become part of the resulting contract. Supply costs and associated General and

Administrative (G&A) costs plus profit or fees, should be included in the unit price. To be awarded a contract, the total evaluated price (options included) must be found to be fair and reasonable and balanced. Price realism will be used to evaluate whether an offer can realistically perform its technical solution proposed approach.

Volume 3– Technical Approach. Quoters shall adequately demonstrates a sound, comprehensive, realistic, effective, and efficient technical plan that fully addresses their

Management and Quality Control Approach supporting the Nurse Residency Program as outlined in the PWS. The written technical approach should not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Offerors shall assume the Government has no prior knowledge of their capabilities, work processes, facilities, and experience and will base its evaluation on the information presented in the offeror’s technical quotation.

a) Technical Sub Factor 1- Management Plan: The offeror shall submit a Management

Plan that illustrates the corporate philosophy and management approach to demonstrate evidence of sound organization and performance management processes to successfully accomplish tasks delineated in the PWS. The plan should provide evidence of knowledge and capability as defined in the solicitation. At a minimum, the plan should:

Demonstrate a business approach to support the required requirements including electronic curriculum, staff experience and progress/performance reports.

Provide mitigating strategies and processes designed to prevent and proactively identify and forecast potential risks that could have an adverse impact to schedule or performance.

Standard: A proposed Management Plan that clearly demonstrates the quoter’s capabilities and business approach to support the PWS requirements including electronic curriculum, staff experience and progress/performance reports.

The contractor’s plan that successful addresses the above areas may aid in a “Best Value” determination by the government.

Management Plan shall not exceed the 20 pages limitation

b) Technical Sub Factor 2 - Quality Control Plan: Quoter’s Quality Control Plan (QCP) shall adequately demonstrate the vendor's comprehensive, effective, and efficient approach to correct deficiencies and degradation of services and to achieve consistent and acceptable performance in accordance with the PWS. The strategies outlined in the

QCP should be realistic, effective in minimizing and correcting preventing deficiencies and complaints. At a minimum, the plan should address the following:

Responsibilities and quality control functions associated with oversight and coordination with customer and Contracting Officer Representative (COR) and

Contracting Officer (CO).

Describe the methodology to monitor service performance and approaches that ensure that any deficiencies/complaints are corrected and eradicated.

Description of processes used to proactively mitigate or prevent quality control deficiencies.

Description of processes used for Contractor identification of non-conforming services should instances occur and proposed corrective actions to ensure services provided conform to the requirements of the solicitation.

Identify metrics to track performance objectives identified in the Service Summary, to include same-day correction, and provide a measure of corrective actions taken to the

COR monthly.

Plan to promote safety at every level of the organization to include accident/incident prevention and general safety.

The QCP shall also include:

Names, Contact information and

Experience of Company Quality Control Team

Standard: The quoter QCP adequately demonstrates a sound, comprehensive, realistic, effective, and efficient quality control approach to correct deficiencies and degradation of services to achieve consistent, efficient, and acceptable performance service levels in accordance with the requirements of the PWS. The strategies outlined in the plan are realistic to minimize the effects of deficiencies/complaints and designed to correct and prevent reoccurrence efficiently and effectively.

The contractor’s plan that successful addresses the above areas may aid in a “Best Value” determination by the government.

The QCP Plan shall not exceed the 20 pages limitation

Volume 4 – Past Performance Information (PPI). Submit recent past performance information on contracts you consider most relevant in demonstrating your ability to perform the proposed effort. The quoter shall submit Performance References (PPR) sheets in accordance with the format contained in Attachment 4. Quoters shall submit a maximum of three (3) PPRs as Prime and/or a maximum of three (3) PPRs, as Subcontractor.

Quoter shall submit (as applicable) any Teaming Arrangements (TA)/Letters of Intent (LOI). To be valid under this RFQ, a TAs or LOIs must commit the business entities to performance under the projected contract. Quoters may submit past performance information on work for commercial customers, state, and local governments that they performed, as either the prime or as a subcontractor.

Past Performance Confidence Assessment Ratings and Past Performance Quality Ratings

Definitions: Reference Paragraph 11B below.

Recent Contracts. Recent contracts are defined as those of which, all or a substantial portion (12 continuous months or more), of performance occurred during the last three (3) years from the date of RFQ issuance. Performance that does not meet the definition of recent past performance will not be evaluated for relevancy or quality of performance.

Relevant Performance. Relevant performance includes present/past performance efforts that demonstrate a record of providing services similar in scope and magnitude to those required by the PWS (Attachment 1).

If a quoter does not request past performance feedback from its customers on the basis that it does not possess a recent/relevant past performance record, then the quoter shall affirmatively state so in its quote. In assessing past performance, quoters are advised that the Government shall obtain past performance information as necessary, including, but not limited to, that contained in Past Performance Information Retrieval System (PPIRS), Contract Performance

Assessment Reporting System (CPARS).

Note: If the contract you are referencing is an ID/IQ, ensure both the Basic Contract No. & its specific Task Order No. of the relevant performance is annotated on Attachment 4.

a) Quoters shall follow-up to ensure that the Government receives completed Past

Performance List of References.

b) The evaluation of past performance information (PPI) will take into account past performance information regarding the quoter’s experience as a prime or subcontractor only.

c) Furnish the following information for each contract listed:

1. Company Name.

2. Contract Number (Task Order No., as applicable).

3. Description of work performed (include # FTEs).

4. Period of Performance.

5. Contracting Agency POC/Customer, up-to-date name, telephone number and email.

6. Total Contract Dollar Value, current and annual (Contract Value and/or Task

Order Value, as applicable)

Volume 5 - Clauses and Provisions (Attachment 5). This RFQ includes fillable provisions requiring contractor completion; therefore, a completed copy of attachment 5 must be included with your quote.

c. Period for acceptance of offers. “The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers.”

(End of Addendum)

10. The provision at FAR 52.212-2, Evaluation - Commercial Items, applies to this acquisition, in addition to the following Addenda:

Addendum, FAR 52.212-2, Evaluation - Commercial Items, is hereby tailored as follows:

(a) The Government will award a contract resulting from this solicitation to the responsible quoter whose quotation conforming to the solicitation will be most advantageous to the

Government, price and other factors considered. The following factors and subfactors shall be used to evaluate quotes:

Factor 1: Past Performance

Factor 2: Price

Factor 3: Technical Approach

Subfactor 1 – Management Plan;

Subfactor 2 – Quality Control Plan

(End of Addendum)

11. Basis for Award: This is a competitive best value/tradeoff selection, with technical factors, in which competing vendor’s past performance history will be evaluated on a basis significantly more important than price considerations. All technically acceptable quotes will be considered equal. The Government will evaluate technical quotations for acceptability, but will not rank the quotes by the non-price factors or subfactors. The tradeoff will occur only between the past performance factor and the price factor. While the Government will strive for maximum objectivity, the tradeoff process, by its nature, is subjective; therefore, professional judgment is implicit throughout the selection process. The Government will only evaluate one quote from each vendor. Award will be made to the responsible vendor whose quote conforms to all required terms and conditions, includes all required representations and certifications, meets all requirements set forth in the RFQ and also provides the best value to the Government based on the results of the evaluation as described below. Contract terms and conditions consistent with customary commercial practices are specified in the solicitation/contract, with otherwise tailored terms and conditions specified in the Addendum to the solicitation/contract.

A. QUOTE EVALUATION: The evaluation process will be accomplished as follows:

1) General: The Government intends to award the order resulting from this RFQ based on initial submissions without conducting interchanges. Therefore, each quote should contain the contractor’s best terms from a price standpoint. However, the Government reserves the right to hold interchanges if, during the evaluation, it is determined to be in the best interest of the Government. The Government will review quotes received to determine if they are complete IAW the RFQ requirements. A complete quote is one that meets all of the terms, conditions and specifications in the RFQ. The quoter must provide all documents listed and comply with all solicitation instructions in order for their quote to be considered “complete”. Incomplete quotes may be considered ineligible for award.

2) Quoters may be asked to clarify certain aspects of their quotation and respond to adverse past performance information to which the quoter has not previously had an opportunity to respond. Adverse past performance is defined as past performance information that supports a less than satisfactory rating on any evaluation element or any unfavorable comments received from sources without a formal rating system. Reference Paragraph V below.

3) If three (3) or fewer quotes are received, the Government will evaluate all quotes for acceptability. If more than three (3) quotes are received, the Government will evaluate the three (3) lowest priced quotes for technical acceptability. However, the

Government reserves the right to evaluate additional quotes for acceptability, if deemed to be in the best interest of the Government.

4) For the purposes of identifying the evaluation order in which technical acceptability and past performance evaluations will be conducted, quotations shall be first ranked according to price from lowest to highest (including Options). Evaluation will then proceed with technical acceptability.

5) If the lowest priced evaluated quote is judged to have an acceptable technical rating and a

Substantial Confidence performance assessment, that quoter represents the best value for the Government and the evaluation process will stop at this point. Award shall be made to that quoter without further consideration of any other quotes.

6) If the technically acceptable quoter with the lowest price is not judged to have a

Substantial Confidence performance assessment rating, the past performance for the next technically acceptable lowest priced quote will be evaluated and the process shall continue

(in order, by price) until a technically acceptable quotation is judged to have a Substantial

Confidence performance assessment rating. Further, if no technically acceptable quotes are judged to have a Substantial Confidence past performance assessment rating, the CO shall then make an integrated assessment best value/tradeoff award decision.

7) If additional quotes are evaluated for technical acceptability, they will be evaluated in the order of total evaluated price (TEP) when the agency determines that none of the initial three (3) lowest priced quotes are determined technically acceptable. The agency will reject and not consider for award any quotation found unacceptable and ineligible for award under the terms of this RFQ, in the absence of interchanges. Interchanges are fluid interaction(s) between the CO and the contractor that may address any aspect of the quote and may/may not be documented in real time. Interchanges may be conducted with one, some, or all, quoters. The contractor’s quote shall, at a minimum, address each of the factors and subfactors, as they apply to the PWS. A rating of Unacceptable in one or more technical subfactors will constitute an overall rating of Unacceptable for the technical factor. Those that are deemed technically acceptable will then have past performance evaluated.

B. FACTOR 1 - PAST PERFORMANCE

The Past Performance evaluation is an assessment of the offeror’s probability of meeting the solicitation requirements. This assessment is based on the offeror’s record of recent, relevant and overall quality of past performance information that pertains to the services outlined in the solicitation requirements.

The Past Performance factor will receive one of the performance confidence assessments ratings described below. In establishing the Performance Confidence Assessment rating, greater consideration may be given to information on those contracts deemed most relevant to the effort described in this RFQ.

1. Past Performance Confidence Assessment Ratings: The Past Performance factor will receive one of the performance confidence assessments:

a. Substantial Confidence: Based on the quoter’s recent/relevant performance record, the

Government has a high expectation that the quoter will successfully perform the required effort.

b. Satisfactory Confidence: Based on the quoter’s recent/relevant performance record, the

Government has a reasonable expectation that the quoter will successfully perform the required effort.

c. Neutral Confidence: No recent/relevant performance record is available or the quoter’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. The quoter may not be evaluated favorably or unfavorably on the factor of past performance.

d. Limited Confidence: Based on the quoter’s recent/relevant performance record, the

Government has a low expectation that the quoter will successfully perform the required effort.

e. No Confidence: Based on the quoter’s recent/relevant performance record, the

Government has no expectation that the quoter will be able to successfully perform the required effort.

2. Recent contracts are defined as: those of which all or a substantial portion (12 continuous months or more) of performance occurred during the last three (3) years from the date of solicitation issuance. Past performance information that fails this condition will not be evaluated further.

3. Recent past performance is defined as: that of which all or a substantial portion of performance occurred during the last three (3) years from date of solicitation issuance.

Performance that does not meet the definition of recent past performance will not be evaluated for relevancy or quality of performance.

4. Past Performance Quality Ratings

The Government will consider information from the Vendor’s customers (PPRs, Attachment 4) on how well the Vendor performed on past contract citations. For each recent, relevant past performance citation reviewed, the quality of services, the work performed, will be assessed for the Technical subfactors and Price Factor (however, all aspects of performance that relate to this acquisition may be considered. The quality of services performance assessment may result in positive or adverse findings and will be handled IAW the Adverse Past Performance paragraph 5 below.

Each evaluated effort will receive one of the following ratings:

a. Very Good: The Contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the

Contractor were effective.

b. Satisfactory: The Contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the Contractor appear or were resolved satisfactorily.

c. Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element being assessed contains serious problems(s) for which the contractor’s corrective actions appear or were ineffective.

d. Neutral: The quoter’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. The quoter may not be evaluated favorably or unfavorably on the factor of past performance.

5. Evaluation Process.

The past performance evaluation considers each offeror’s demonstrated recent and relevant record of performance in supplying services that meet the solicitation requirements.

Performance confidence is assessed at the overall Past Performance factor level after evaluating aspects of the offeror’s recent past performance, focusing on performance that is relevant to the

Technical subfactors and Price factor. The recency, relevancy, and quality of the information, the source of the information, context of the data and general trends in the contractor’s performance will be considered. The Government may consider past performance in the aggregate in addition to an individual contract basis. In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror’s Past Performance quotation volume, as solicited; information obtained from established systems such as, but not limited to, the Past Performance Information Retrieval System (PPIRS);

Federal Awardee Performance and Integrity Information System (FAPIIS); Electronic

Subcontract Reporting System (eSRS), or other databases; and may be obtained from other sources available to the Government, such as the Defense Contract Management Agency; and interviews with Program Managers, Contracting Officers and Fee Determining Officials, and/or commercial sources. For purposes of this evaluation, recency is defined as active or completed efforts performed within the past three (3) years from the issuance date of this solicitation.

Quoters without a record of recent/relevant past performance or for whom information on past performance is so sparse that no meaningful confidence assessment rating can be reasonably assigned will not be evaluated favorably or unfavorably on past performance and, as a result, will receive a "Neutral Confidence" rating for the Past Performance factor.

Adverse Past Performance: Vendors shall be given an opportunity to address adverse past performance information if the vendor and/or joint venture member has not had a previous opportunity to respond to the information. Recent contracts will be examined to ensure that corrective measures have been implemented. The past performance evaluation assessment will consider issues including but not limited to the number and severity of the problems, the appropriateness and/or effectiveness of any corrective actions taken (not just planned or promised), and the overall work record. Prompt corrective action in isolated instances may not outweigh overall negative trends.

C. FACTOR 2 – Price (Bid Schedule): For the purposes of identifying the order past performance evaluations will be conducted, offers shall be ranked according to price, from lowest to highest.

In accordance with (IAW) FAR subpart 13.106, the Government will evaluate proposed prices.

Pricing Worksheet: A Quoter’s quoted prices will be determined by multiplying the quantities identified within each line item included on the Pricing Worksheet (Attachment 2) by the unit price for each item to confirm the extended amount of each. Completion of pricing for each line item will be necessary in order to submit a complete quote. The Total Evaluated Price (TEP) includes the total price for both the Base Year and Option Years.

Quotes that fail to price each line item or indicate no charge may be deemed noncompliant. Other than firm-fixed priced quotes will also be deemed as noncompliant. The price evaluation will document the reasonableness of the total evaluated price for the apparent successful quoter.

D. FACTOR 3- TECHNICAL APPROACH: The criteria for Factor 3 has been met when the quoter adequately demonstrates a sound, comprehensive, realistic, effective, and efficient technical approach to provide and manage the appropriate qualified workforce to achieve consistent and efficient operations in accordance with the entire scope of the requirements of the PWS with no disruption in current NRP services. At a minimum, the plan shall include all of the following:

I. Technical Subfactors:

Technical Sub Factor 1- Management Plan: The offeror submission of a Management

Plan that illustrates the corporate philosophy and management approach to demonstrate evidence of sound organization and performance management processes to successfully accomplish tasks delineated in the PWS. The plan should provide evidence of knowledge and capability as defined in the solicitation. At a minimum, the plan should:

Demonstrate a business approach to support the required requirements including electronic curriculum, staff experience and progress/performance reports.

Provide mitigating strategies and processes designed to prevent and proactively identify and forecast potential risks that could have an adverse impact to schedule or performance.

Standard: A proposed Management Plan that clearly demonstrates the quoter’s capabilities and business approach to support the PWS requirements including electronic curriculum, staff experience and progress/performance reports.

Technical Sub Factor 2 - Quality Control Plan: Quoter’s Quality Control Plan (QCP) that adequately demonstrate the vendor's comprehensive, effective, and efficient approach to correct deficiencies and degradation of services and to achieve consistent and acceptable performance in accordance with the PWS. The strategies outlined in the

QCP should be realistic, effective in minimizing and correcting preventing deficiencies and complaints. At a minimum, the plan should address the following:

Responsibilities and quality control functions associated with oversight and coordination with customer and Contracting Officer Representative (COR) and

Contracting Officer (CO).

Describe the methodology to monitor service performance and approaches that ensure that any deficiencies/complaints are corrected and eradicated.

Description of processes used to proactively mitigate or prevent quality control deficiencies.

Description of processes used for Contractor identification of non-conforming services should instances occur and proposed corrective actions to ensure services provided conform to the requirements of the solicitation.

Identify metrics to track performance objectives identified in the Service Summary, to include same-day correction, and provide a measure of corrective actions taken to the

COR monthly.

Plan to promote safety at every level of the organization to include accident/incident prevention and general safety.

The QCP shall also include:

Names, Contact information and

Experience of Company Quality Control Team

Standard: The quoter QCP adequately demonstrates a sound, comprehensive, realistic, effective, and efficient quality control approach to correct deficiencies and degradation of services to achieve consistent, efficient, and acceptable performance service levels in accordance with the requirements of the PWS. The strategies outlined in the plan are realistic to minimize the effects of deficiencies/complaints and designed to correct and prevent reoccurrence efficiently and effectively.

II. Technical Rating. The technical rating reflects the evaluation of the acceptability of the vendor’s technical approach for meeting the Government’s requirement. The vendor’s quote shall be evaluated to determine whether the quote is acceptable or unacceptable, using the ratings and descriptions outlined below. One technical rating will be assigned to each technical subfactor. In order to be considered awardable, there must be an

“acceptable” rating in every subfactor.

Rating Method

Technical Acceptable/Unacceptable Rating Method

Acceptable: Quotation meets the minimum requirements of the solicitation

Unacceptable: Quotation does not meet the minimum requirements of the solicitation

12. The provision at FAR 52.212-3, Quoter Representations and Certifications -

Commercial Items, Alternate I, applies to this acquisition, (See Volume Preparation in

Section 9 “Volume 1 – Administrative”) above.

13. The provisions in FAR 52.212-4, Contract Terms and Conditions - Commercial Items

(May 2014), applies to this acquisition.

14. In addition to the applicable clauses in FAR 52.212-5, Contract Terms and Conditions

Required to Implement Statutes or Executive Orders - Commercial Items, applicable clauses and provisions are identified in Attachment 5 “Additional Clauses and

Provisions RFQ FA301622U0086.

15. There are NO contract financing arrangements requirements for this acquisition.

16. Defense Priorities and Allocations System (DPAS) and assigned rating, are not applicable to this acquisition.

17. Quotes. Contractor documents in response to this RFQ shall be provided via email to the POCs listed in Paragraph 7e and 8 above. Note: POCs are currently teleworking until further notice and best way to contact them is via email.

A REMINDER: Quotes are due:

DATE: 1 June 2022

TIME: 10:00 a.m. Central Standard Time (CST).

18. Questions. All questions regarding this RFQ must be submitted electronically

(Attachment 3 – Questions & Answer Form) via email to the POCs listed in Paragraph

7e and 8 above.

A REMINDER: Questions are due:

DATE: 12 May 2022, TIME: 10:00 a.m. Central Standard Time (CST).

Note: Questions received after this date may not be addressed.

RFQ Attachments

1. Performance Work Statement (PWS)

2. Bid Schedule

3. Q & A Form

4. Past Performance Information

5. Clauses and Provisions

6. Wage Determination

(End of Solicitation)