Question and Answer v2_13May26.pdf

Keesler Air Force Base Commercial Internet Services (FA301026Q0011) Q&A Version 2

13 May 2026

Question # Date Received Question Response 1 5 May 26 Commercial VoIP Telephone Service IAW

Performance of Work Statement (PWS):

What’s confusing about this is that voice over internet protocol (VOIP) capability is only listed in section 1.1 (General) and 2.1 (Description). Yet, there are no further requirements related to the VOIP capability listed anywhere else throughout the PWS. Is this an oversight? Or, can the PWS be updated to include exactly what the requested VOIP Capability is supposed to include?

This is not an oversight. The VoIP capability should be the same as available to a commercial/residential service over IP. The intent is to provide first responders with the ability to have a secondary communication path to off-base services in the event the base VoIP system should become unavailable. There is currently no VoIP service requests other than the capability to subscribe to VoIP service be available as part of the commercial internet service.

2 5 May 26 Sections 2.1.1, 2.1.1.1., and 2.1.1.2 mention Wi-Fi, and the Contractor being responsible for guest account management, content filters, and Wi-Fi user agreement for users on the provided commercial internet service:

Yet, besides those mentions, there is no mention of the requirements of the Wi-Fi coverage. Section 2.5 seems to clearly indicate the fiber cable delivery shall be in the main distribution building (2801), and

2.5.1 indicates the 81 Communications Squadron will be responsible for distributing commercial internet services on KAFB. Yet, on Page 7 of the Solicitation document (under Description/Specifications/Statement of Work), it states under Requirements:

“Dragon Net-Commercial Wi-Fi Base-Wide (Non-Training)”

If Wi-Fi is supposed to be included, is it only for Building 2801, or is it Base-wide? If

The intent is to establish a commercial internet feed that will be connected to a Wi-Fi distribution system that will be implemented and maintained by the Air Force Base. There is no request for the vendor to establish any Wi-Fi distribution system to include B2801.

The request is for establishment of a commercial internet feed only.

Base-Wide, are there specific distribution nodes on the Base where the Wi-Fi nodes/access points are required at? Is there an existing Wi-Fi system that will be tied into the main Commercial Internet service being requested, or is this a NEW request?

3 12 May 26 Can the Government confirm whether this acquisition is unrestricted or set aside for small business?

This acquisition is full and open competition – unrestricted. It is not a small business set-aside.

4 12 May 26 If a small business submits as prime contractor, may the prime use a qualified commercial internet service provider or telecommunications carrier as a subcontractor or teaming partner to provide the technical service?

Yes

5 12 May 26 May the offeror rely on a named subcontractor’s carrier infrastructure, technical capability, and relevant experience to support the technical capability portion of the quote?

Yes

6 12 May 26 Is attendance at the May 14, 2026 site visit mandatory for quote submission, or may an offeror still submit a quote if it does not attend the site visit?

The site visit is not mandatory. An interested offeror may still submit a quote without attending the site visit.

7 12 May 26 Can the Government confirm that the contractor is responsible for providing the commercial internet service feed and required point-of-presence work, and that base-wide Wi-Fi distribution, access points, controllers, and end-user device support are not included unless specifically ordered?

Confirmed. Point of Presence service for commercial internet service only with content filter and splash page.

8 12 May 26 For the VoIP requirement, should offerors price active VoIP service at award, or only

Only demonstrate that VoIP capability is available if requested during performance.

demonstrate that VoIP capability is available if requested during performance?

9 12 May 26 Should all formal clarification questions be submitted by email before the May 18, 2026 question deadline?

Yes, all questions must be submitted in writing no later than Monday, 18 May 2026 at 1000 a.m. Central Standard Time (CST).

10 12 May 26 Request for RFQ Response Due Date Extension - Based on the scope and technical requirements outlined in Attachment 1 – Performance Work Statement (PWS), we respectfully request consideration of a 30-day extension. An extension would allow sufficient time to finalize a complete, accurate, and fully compliant technical response that aligns with Government expectations. Granting an extension would allow us to finalize technical, operational, and pricing elements in a manner that best supports the Government’s mission and results.

No extension is being offered.

11 12 May 26 Request for Alternate Site Visit Date or Approved Alternative – We understand the scheduled site visit is set for 14 May 2026 at 9:30 a.m. CST. Due to scheduling constraints, we respectfully request consideration for either an alternate site visit date or confirmation of an approved alternative approach to satisfy site-specific understanding in lieu of in-person attendance.

No alternate site visit date is being offered.