Question and Answer v1_6May26.pdf
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- Attached to
- Commercial Internet Services
- Solicitation number
- FA301026Q0011
About this file
This is a Questions and Answers (Q&A) document for Keesler Air Force Base Commercial Internet Services solicitation FA301026Q0011, Version 1, dated 6 May 2026. The document addresses two clarification questions received on 5 May 2026 regarding the Performance Work Statement (PWS) requirements.
Question 1 addresses the scope of Commercial VoIP Telephone Service capability. The contracting officer clarified that VoIP capability should match commercial/residential service over IP standards, with the intent to provide first responders with a secondary communication path to off-base services if the base VoIP system becomes unavailable. Currently, there are no active VoIP service requests beyond the capability to subscribe to VoIP service as part of the commercial internet service offering. Question 2 addresses Wi-Fi coverage and distribution requirements, including confusion about whether Wi-Fi coverage is limited to Building 2801 or base-wide. The contracting officer clarified that the request is exclusively for establishment of a commercial internet feed to be connected to a Wi-Fi distribution system that will be implemented and maintained by Keesler Air Force Base itself. The contractor is not responsible for establishing any Wi-Fi distribution system; the 81 Communications Squadron will handle distribution of the commercial internet services across the base.
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Keesler Air Force Base Commercial Internet Services (FA301026Q0011) Q&A Version 1
6 May 2026
Question # Date Received Question Response 1 5 May 26 Commercial VoIP Telephone Service IAW
Performance of Work Statement (PWS):
What’s confusing about this is that voice over internet protocol (VOIP) capability is only listed in section 1.1 (General) and 2.1 (Description). Yet, there are no further requirements related to the VOIP capability listed anywhere else throughout the PWS. Is this an oversight? Or, can the PWS be updated to include exactly what the requested VOIP Capability is supposed to include?
This is not an oversight. The VoIP capability should be the same as available to a commercial/residential service over IP. The intent is to provide first responders with the ability to have a secondary communication path to off-base services in the event the base VoIP system should become unavailable. There is currently no VoIP service requests other than the capability to subscribe to VoIP service be available as part of the commercial internet service.
2 5 May 26 Sections 2.1.1, 2.1.1.1., and 2.1.1.2 mention Wi-Fi, and the Contractor being responsible for guest account management, content filters, and Wi-Fi user agreement for users on the provided commercial internet service:
Yet, besides those mentions, there is no mention of the requirements of the Wi-Fi coverage. Section 2.5 seems to clearly indicate the fiber cable delivery shall be in the main distribution building (2801), and
2.5.1 indicates the 81 Communications Squadron will be responsible for distributing commercial internet services on KAFB. Yet, on Page 7 of the Solicitation document (under Description/Specifications/Statement of Work), it states under Requirements:
“Dragon Net-Commercial Wi-Fi Base-Wide (Non-Training)”
If Wi-Fi is supposed to be included, is it only for Building 2801, or is it Base-wide? If
The intent is to establish a commercial internet feed that will be connected to a Wi-Fi distribution system that will be implemented and maintained by the Air Force Base. There is no request for the vendor to establish any Wi-Fi distribution system to include B2801.
The request is for establishment of a commercial internet feed only.
Base-Wide, are there specific distribution nodes on the Base where the Wi-Fi nodes/access points are required at? Is there an existing Wi-Fi system that will be tied into the main Commercial Internet service being requested, or is this a NEW request?
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