Attachment_1_Draft_Performance_Work_Statement__BA_IQC_-16_May_17.pdf

PERFORMANCE WORK STATEMENT

FOR

BATTLEFIELD AIRMEN

INSTRUCTOR QUALIFICATION COURSES

AIR EDUCATION & TRAINING COMMAND

16 May 2017

Table of Contents

1.0. Mission Overview

2.0. GENERAL SERVICES

2.1. Description of Services/Scope

2.2. Goals and Objectives

2.3. Scope

3.0. Period and Place of Performance

3.1. Training Schedule/Location

3.2. Phase‐Out

3.3. Government Directed Travel

3.5. Curriculum Material and Instructor Feedback

4.0. Performance Objectives

4.1. Curriculum Development, Sustainment, Enhancement, and Adjustment

4.3. Curriculum

4.4. Development

4.5. Instructor Role

4.6. Contract Instructor Folders

4.7. Required Student‐to‐Instructor Ratio

4.8. Materials, Supplies and Equipment

4.9. Contract Lead Instructor

4.10. Contract Instructors

4.11. Contract Instructional System Specialist

4.12. Services Summary (SS)

4.15. Government Surveillance and Quality Assurance

5.0 Deliverables

6.0. General Information

6.1. Manpower

6.2. Security Requirements

6.3. Safety

6.4. Government Furnished Property/Equipment (GFP)/GFE)

6.5. Contractor Furnished Items and Services

6.7. Data Rights

6.8. Publications

Appendices

1.0. Mission Overview.

Battlefield Airmen (BA), as outlined in Air Force Policy Directive 10-35, are specific Combat Arms specialized Airmen for the application of air and space power. The Air Force organizes, trains, and equips a force of BA operators capable of delivering distinctive expertise with unequaled accuracy, responsiveness, flexibility and persistence. BA directly assist, control, enable, and/or execute operational air and space power functions in the forward battlespace independent of an established airbase or its perimeter defenses to conduct: Joint Fires Integration, Special Operations, Personnel Recovery/Recovery Operations, Tactical Airlift Operations, Special Weather Operations. BA is the only Air Force capability specifically designed to primarily operate as surface combatants removed from traditional airbase support, logistics, and sortie generation efforts. BA may be employed alone (unilateral operations) or as part of an AF, joint, interagency or coalition force, to support combatant command objectives. The identified BA Air Force Specialty Codes (AFSC) include the following:

OFFICERS TECHNICIANS

CRO—Combat Rescue Officers PJ—Pararescue STO—Special Tactics Officers CCT—Combat Control SOWT-O— Special Operations Weather Officer SOWT—Special Operations Weather ALO—Air Liaison Officers TACP—Tactical Air Control Personnel

The Battlefield Airmen Training Group (BA TG), under Air Education and Training Command (AETC), was activated on 2 June 2016. The BA TG, along with training units in Air Force Special Operations Command (AFSOC) and Air Combat Command (ACC), are responsible for forging next generation BA operators. The BA TG selects, trains and mentors Airmen for global combat operations.

2.0. GENERAL SERVICES

2.1. Description of Services/Scope.

The contractor shall provide all personnel and non-personal services necessary to perform BA Instructor Curriculum Development and Instructor support as defined in this performance work statement (PWS).

2.2. Goals and Objectives.

The complex high risk mission requirements to develop an operator necessitates a uniquely trained instructor. BA instructors require an operator-specific approach to build a tactical leader’s coaching and character competency. BA Instructors must be given the necessary skills to train combat minded warriors while appropriately understanding various learning theory and psychological approaches to improving individual candidate motivation and performance.

2.3. Scope.

The purpose of this contract is to obtain contract support for BA Instructor Qualification Course Development and Instructor support. All training developed must be in accordance with (IAW) Course Training Standard located in Appendix D. This non-personal services contract provides support for AETC BA TG mission by furnishing Contract Instructors, courseware development, sustainment, and other support described within the Performance Objectives listed in 4.0 of this

PWS.

3.0. Period and Place of Performance

3.1. Training Schedule/Location.

A draft location and student load schedule will be coordinated with the Contractor. This student load schedule is provided for planning purposes only. All performance will be as indicated within the Performance Objectives listed in 4.0 of this PWS.

3.2. Hours of Operation. Hours of operation for the contract are below:

3.2.1. Duty hours will be designated by the BA leadership, not to exceed contract programmed cost without pre-approval from COR. This excludes nonworking federal holidays. Air Education and Training Command (AETC) Commander-directed “Family Days” are not federal holidays.

3.2. Phase-Out.

The incumbent shall provide the successor reasonable access to the site, equipment, and all documentation and publications during the incumbent’s phase-out period. Phase-out will not be separately priced.

3.3. Government Directed Travel.

When the Government requires the contractor to travel in support of the BA IQC in performance of this contract, the contractor will be reimbursed for actual travel costs incurred. No general and administrative (G&A) expenses, profit or fee will be paid in support of cost reimbursable travel IAW FAR 31.205-46. The contractor is required to provide an itemized estimate of travel costs to the Program Manager and Contracting Officer Representative prior to scheduling travel, at least 10 working days prior to travel date, if possible, for approval. Travel shall be invoiced no later than the month following completion of travel. Invoices shall include backup data for travel expenditures showing the breakdown of costs. The Contractor shall submit an invoice via WAWF.

The invoice shall include a detailed breakdown of reimbursable travel costs incurred; the invoice shall also include receipts for all expenses of $75.00 or more. Invoices containing travel costs must be reviewed by the CO prior to approval by the MLO/COR. Travel shall be conducted in accordance with FAR 31.205-46 and Joint Travel Regulations Vol. II, Appendix E, Part III.

Travel conducted that does not follow the above procedures and regulations will not be reimbursable to the Contractor.

3.4. Mobilization.

Prior to the start of the first course under this contract, the contractor will be afforded a four month mobilization period. During the four month mobilization period, the contract shall complete all requirements, to include curriculum development and approval, and qualifications and certifications IAW Appendix B that will enable the contractor personnel to begin course instruction. Mobilization will be separately priced.

3.5. Curriculum Material and Instructor Feedback. The contractor shall solicit course critiques to verify and validate content flow and delivery techniques and adjust as required.

4.0. Performance Objectives

4.1. Curriculum Development, Sustainment, Enhancement, and Adjustment.

The contractor shall develop, sustain, enhance, and adjust curriculum materials as identified throughout this PWS to sustain performance outcomes. The foundation of all such curriculum shall be based upon the Course Training Standards located in Appendix D. The contractor shall maintain the thematic integrity throughout the curriculum. The Government does not expect each topic to be addressed with equal weight.

4.2. BA Instructor Curriculum Development and Instructor support.

The Contractor shall develop, execute, and deliver BA Instructor curriculum for the following BA common instructor development courses:

4.2.1. BA Instructor Qualification Course (BA-IQC). Instruction curriculum shall prepare first-tour BA Instructors selected to serve in a BA training organization (AETC, ACC, or AFSOC). BA-IQC shall prepare operators for future duties as a training instructor and introduce specific BA common knowledge and skills to improve candidate, student, and operator performance. BA-IQC shall sharpen an instructor’s personal qualities and characteristics to enhance experience, maturity, judgement, technical knowledge and proficiency. This course shall provide instructors with demonstration-performance and academic delivery methods to certify competency in specific lessons and courseware IAW BA-IQC Course Training Standard located in Appendix D.

4.2.1.1. This course shall be conducted four times each year.

4.2.1.2. At a minimum the contractor shall provide one instructor per class. For any class the throughput will be 4-8 students.

4.2.1.3. All performance will be on JBSA-Lackland, Texas.

4.2.2. BA Instructor Qualification Refresher Course (BA-IQRC). This course shall serve previously disqualified instructors or returning operators who have not instructed for a year or longer. Instruction shall provide 40 hours of Continuation Training (CT) to provide current instructors’ risk mitigation and enhanced adaptive learning techniques IAW BA-IQRC Course Training Standard located in Appendix D.

4.2.2.1. This course shall be conducted twelve times each year.

4.2.2.2. At a minimum the contractor shall provide one instructor per class. For any class the throughput will be 6-12 students.

4.2.2.3. All performance will be at the following location:

JBSA-Lackland, TX: 6 classes a year

Kirtland AFB, NM: 2 classes a year

Pope AAF, NC: 2 classes a year

*Alternate training locations: 2 classes a year, as directed by the Chief of Training and Development.

NOTE: The following will serve as alternate training locations per year: Panama City, FL (AETC), Keesler AFB, MS (AETC), Hurlburt Field AFB, FL (AFSOC), or Davis-Monthan

AFB, AZ (ACC).

4.2.3. BA Training Supervisor Qualification Course (BA-TSQC). Training Supervisors (TS) are selected from the most qualified and competent instructors. This course of instruction shall provide competent instructors with the training program management knowledge and skills, as well, as specific risk mitigation techniques IAW BA-TSQC Course Training Standard located in Appendix D.

4.2.3.1. This course shall be conducted 4-6 times each year.

4.2.3.2. At a minimum the contractor shall provide one instructor per class. For any class the throughput will be 4-8 students.

4.2.3.3. All performance will be at JBSA-Lackland, Texas.

4.2.4. BA Advanced Instructor Course (BA-AIC). This course of instruction shall provide CT to further improve an instructor’s comprehension of specific knowledge and skills IAW BA-AIC course standards. This course shall require an advanced instructional delivery methods to cover the spectrum of individual learning comprehension levels while increasing capacity IAW BA-AIC Course Training Standard located in Appendix D.

4.2.4.1. This course shall be conducted 4-6 times each year.

4.2.4.2. At a minimum the contractor shall provide one instructor per class. For any class the throughput will be 4-8 students.

4.2.4.3. All performance will be at JBSA-Lackland, Texas.

4.3. Curriculum.

The contractor shall develop, sustain, enhance, and adjust curriculum materials as identified throughout this PWS. The foundation of all such curriculum shall be based upon the Course Training Standards located in Appendix D.

4.3.1. The contractor shall develop training syllabi (plans of instruction), lesson plans, handbooks, instructor guides, multimedia training aides, and presentations for all courses identified throughout this PWS. The contractor shall collaborate with the Chief of Training and Development on content formatting and specific delivery restrictions to ensure a government approved curriculum and course material is delivered to assigned BA personnel.

4.3.2. Enhancement. The contractor shall maintain situation awareness on AETC, AFSOC, and ACC instructor development requirements and submit semi-annual reports, along with course change proposals, that would increase the overall BA Instructor Development Program. Suggestions for improvement and changes to the curriculum shall be coordinated between the contractor and COR. Any contractor or student recommendations for course improvement and changes will be directed to the COR for consideration. Any proposed change that drives an increase or decrease in the duration of a course or cost of the contract shall have the concurrence of the of the Training Advisor, Program Manager, and CO’s approval prior to implementation.

4.3.3. Adjustment. The contractor shall accomplish significant and critical curriculum updates to add, delete, or change content as directed by the Training Advisor. Only the CO can request and approve adjustments that would result in a cost impact.

4.3.4. Urgent Changes. The contractor shall develop new curriculum and revise existing curriculum in response to each urgent changed issued by the CO on an as-required basis.

Urgent changes override normal revisions, updates, and development of curriculum.

4.3.5. Sustainment. The contractor is responsible for maintaining currency of all curriculum and updating as necessary.

4.4. Development.

During mobilization the contractor shall develop, in partnership with the AF, curriculum, as outlined in this PWS. Curriculum development will be performed offsite, at the contractor’s facility.

4.4.1. In-Process Reviews. Curriculum development review meetings will be conducted and will be on dates recommended by the contractor and approved by the Government Training Advisor. The purpose of these meetings is to discuss development, sustainment, enhancement and adjustment status of curriculum, and overall curriculum development progress.

Curriculum problem areas and open curriculum issues will be addressed and resolved. If resolution requires action resulting in a cost implication or change to the PWS then actions must be approved by the Contracting Officer (CO) in advance. The minutes from these meetings will be reduced to writing by the contractor, and provided to the Contracting Officer Representative (COR), Government Training Advisor, AETC Program Manager, and CO within five (5) business days after each meeting.

4.4.2. Initial Development. An on-site kick-off meeting and post-award conference will be held with the contractor, COR, Training Advisor, AETC Program Manager, and CO within seven (7) days after contract award. The purpose of the on-site kick-off meeting is to align expectations and answer questions prior to curriculum development. Thereafter, at a minimum 25/50/75 and 100% reviews will be accomplished during the four month mobilization period for initial development. The contractor shall propose an initial development schedule assigning calendar dates to the 25/50/75 and 100% completion milestones. These dates will coincide with initial development in-process review briefings.

These briefings are checkpoints whereby the contractor will formally present progress to date and provide draft curriculum. Briefings will be on-site at Lackland AFB. Two business days prior to the briefing the contractor shall provide draft curriculum materials to the COR, Training Advisor, AETC Program Manager, and CO. The meeting will be attended by contractor leadership and the contractor curriculum development team; for the Government the Training Advisor, COR, AETC Program Manager, and CO will be present, at a minimum.

The intent of the meeting is to clear the contractor to proceed with continued development.

The reviews will ensure the contractor’s vision for BA Instructor Qualification Courses is congruent with the PWS and the Government’s vision for BA Instructor Qualification Courses. The meetings will likely result in modest course correction, reasonable feedback and value added critiques; ultimately ensuring the final product satisfies the BA Instructor Qualification requirement. In the situation where the Government cannot clear the contractor to proceed with development immediately, the Government will provide direction and redirection within three (3) business days following the briefing.

4.4.2.1. The 25% complete milestone must be met prior to (insert date). In addition to draft curriculum, the contractor shall provide. All milestone reviews will include updates and progress checks for simulations and laboratory training.

4.4.3. Curriculum Validation. 90 days following instruction of the BA instructor development courses, the curriculum shall be validated IAW AETCI 36-2641. Validation is a quality control and quality assurance function designed to eliminate deficiencies and ensure effective and efficient instruction. Validation will determine if course content, products, and supporting materials perform as intended and that curriculum complies with the PWS and referenced course training standards. The contractor shall include validation procedures and processes in their Quality Control Plan, reference paragraph 4.15.8. The Government and Contractor will jointly validate the curriculum. Validation activities produces records that documents the results of the validation activity, the decisions made based on those results, and the actions taken to rectify any problems found during the validation. The records may consist of worksheets; questionnaires, interview sheets completed by the contract instructors, summary sheets, validation reports, and a complete list of the changes made, based on the validation results. The records provide a starting point for potential future revisions. They also provide proof that the courses are valid, in case the quality of the course is questioned.

The contractor shall maintain validation records and documentation and provide the 90-day validation documentation to the Training Advisor and COR within 10 business days of completion.

4.5. Instructor Role.

The contractor shall execute, deliver, and instruct the BA common instructor development curriculum. Contract personnel providing instruction shall prepare lesson plans and training aids, and present academic, laboratory (i.e. simulated events), and operational lessons. Contract personnel shall conduct classroom instruction and simulated events using scenarios applicable to BA training settings. Contractor personnel shall perform management, training, and instructor certification functions during academic, laboratory, simulator and operational training. Contractor shall provide a plan for and execute periodic faculty development not less than 3 hours per month, to ensure effective instruction is maintained. The contractor and contractor instructor shall:

4.5.1. Conduct course administration to include reports, forms, and logistics. Contract personnel shall analyze, evaluate, and assess student/s knowledge and ability to employ the appropriate delivery technique.

4.5.2. Provide ongoing advice on the principles taught and techniques used. The contractor shall identify innovative solutions to increase course delivery and submit the solutions to the COR for review.

4.5.3. Provide the most current student education and training materials for each student at the beginning of the course. The contractor shall maintain one current, master set of curriculum materials.

4.5.4. Provide consultation, analysis and expert advice to establish, maintain, and improve instruction. The contractor shall make recommendations for updating, revising, and developing curriculum.

4.5.5. Begin instruction for each course on time and for the prescribed duration of 8 hours per day the schedule unless the BA TG Training Advisor or higher authorizes a deviation.

4.5.6. Perform instruction, demonstration and activities as described in the curriculum.

Maintain average or above on Government-provided lesson surveys, or within acceptable thresholds identified in the Services Summary.

4.5.7. Produce, assemble, and manage student materials as required to include paper and/or electronic (DVDs, etc.) based training materials.

4.5.8. Contractor shall provide a training remediation plan to be used if a student does not meet standards.

4.6. Contract Instructor Folders.

The contractor shall develop and maintain contract instructor folders. As a minimum, the folders will include documentation to verify qualification standards outlined in Appendix B. The contractor shall provide folders for review to the COR upon request. The contractor shall provide a list of instructors to the COR NLT ten (10) business days prior to performance of the BA course intended to be employed under this contract. If changes occur, the contractor shall provide an updated letter to the COR within five (5) business days prior to performance by a new contract instructor. The letter shall include contract instructors name, title, role in the course, and affirmation of favorable NAC-I background investigation.

4.6.1. Contractor shall provide the COR with a telephone number to contact Contractor personnel during normal duty hours.

4.6.2. The contract manager shall provide in writing to the COR the name and telephone number of the alternate contract manager prior to an absence.

4.7. Required Student-to-Instructor Ratio.

Deviations to the ratios as described in the Performance Objectives must be coordinated through the BA TG squadron and have the concurrence of the BA TG Training Advisor and be approved in advance by the COR. There may be no more than two weeks impacted per year for unexpected impacts to ratios and courses.

4.8. Materials, Supplies and Equipment.

The contractor is responsible for developing, designing, ordering, printing, maintaining, and managing all materials needed to conduct the course. The contractor is also responsible for providing any instruction aids required.

4.8.1. Student Training Aids. The contractor shall provide student materials commensurate with their proposed approach to the course. This may take the form of workbooks, self-assessment tools, study guides or the like. Student materials shall be content enriched, without excessive embellishment, and include space for student response. Course materials are to be current as of the latest enhancements and adjustments to curriculum.

4.8.2. Instructor Training Aids. The contractor shall provide instruction aids commensurate with their proposed approach to the course. At a minimum, this shall include instructor guidance and instructor versions of student materials. Additionally, all presentation and instruction aids, to include multi-media, videos, simulator and laboratory session support materials (e.g. experiential training materials) planned for use are to be provided by the contractor.

4.9. Contract Lead Instructor.

The Contract Lead Instructor shall lead, supervise, and manage all contract personnel and supporting activities. The Contract Lead Instructor shall also provide the professional, administrative, and technical support required to advise during curriculum development, training, and instructional execution. Specific contract lead instructor duties shall include, but are not limited to the following:

4.9.1. Provide supervision, administrative actions and training to contract personnel.

4.9.2. Assist BA training leadership team to plan, execute, and validate curriculum efficacy and effectiveness IAW AF Instructional Systems Development ISD Model.

4.9.3. Provide the technical expertise and advice in the development, design, update and sustainment of BA Instructor curriculum courseware and other deliverables.

4.9.4. Maintain situational awareness on expanding best practices and concepts for developing specialized ground combatant instructors as defined by BA leadership.

4.9.5. Organize, collect, analyze, and present statistical information related to curriculum effectiveness.

4.9.6. Provide support course data administration management and maintain Student Transcript, Administration, and Record System – Faculty Database (STARS-FD), Technical Training Management System (TTMS), and any other BA specific database appropriate to performance and trend analysis.

4.10. Contract Instructors.

Contract Instructors shall provide subject matter expertise and have experience in course instruction, coaching, and mentorship as it applies to the topics listed in their assigned BA Instructor Course and are capable of adhering to the Course Training Standards (CTS). The contract instructor shall provide mentorship and leadership for BA instructors while demonstrating the highest moral, ethical and professional standards. In addition to being an instructor, mentor, and leader, contractor personnel are essentially “coaches” who must develop their students to meet their highest potential and performance. Specific duties and characteristics shall include the following:

4.10.1. Prepare and deliver curriculum IAW Faculty Development instructions with a focus on professionalism to positively influence and educate BA instructors.

4.10.2. Evaluate BA instructors using the AETC FM 281, Instructor Evaluation Checklist.

4.10.3. Maintain situational awareness on expanding best practices and concepts for developing specialized ground combatant instructors as defined by BA leadership.

4.10.4. Provide first-hand experience and mentorship to BA students in three critical areas:

(1) instructor requirements (2) BA unique training requirements and management, and (3) understanding and application of BA values and ethos.

4.10.5. Maintain individual professional image, reputation, and credibility as an instructor, coach, and mentor, cultivating a climate of personal and professional growth and setting the example.

4.10.6. Clearly articulate thoughts and ideas, lead and manage intimate (small group) settings and encourage and develop confidence and competence in students. These attributes will be evaluated using AETC FM 281, Instructor Evaluation Checklist utilizing AETCI 36-2202.

4.10.7. Perform course data administration inputs, and maintain Student Transcript, Administration, and Record System – Faculty Database (STARS-FD), Technical Training Management System (TTMS), and any other BA specific database appropriate to performance and trend analysis.

4.11. Contract Instructional System Specialist.

Contract Instructional System Specialist shall design training courses, instructional materials, and measurement devices through the analysis of educational or instructional problems or questions.

The contract instructional system specialist shall measure the effectiveness and efficiency of instructional programs for multiple specialty areas or complex subject areas. Develop and collect evaluation data in accordance with AETC instructional guidance. Manage BA TG policy program for multiple specialty areas or complex subject areas. Perform research and special projects to solve educational and training program problems.

4.12. Services Summary (SS).

The SS measures defects and assesses the contractor’s level of contract performance for each SS objective over the contract period. The contractor’s rating will be given as earned when the Government evaluates the contractor’s performance or is requested to provide assessment of contractor performance.

Performance Objective (PO) PWS Reference Performance Threshold

PO‐1: Maintains initial courseware development schedule.

4.1, 4.4, 4.4.2, 4.4.2.1

Major development review dates met, draft quality indicates contractor is on track to meet next milestone. One modest fluctuation of interim dates (e.g. 25%, 50% and 75%) is allowable. Draft documents require minimal redirection from Government. 100% complete date must be met.

PO‐2: Contractor maintains qualified personnel.

4.9, 4.10 & Appendix B

100% of the time.

PO‐3: The contractor shall conduct interactive and engaging training.

4.1, 4.2, 4.2.1., 4.2.2, 4.2.3, 4.2.4, 4.3, 4.3.1, 4.5, Appendix D

80% of course surveys reflect above average performance for contractor delivered, contractor provided courseware.

PO‐4: Contractor shall meet all class schedules.

4.2.1.1, 4.2.2.1, 4.2.2.3, 4.2.3.1, 4.2.4.1

100% of the time.

PO‐5: Compliance with contractor’s Quality Control Plan.

4.15.8 No more than two deficiencies (e.g. records

and quality control representative) per quarter. Drug testing and safety will have zero deficiencies.

PO‐6: Contractor meets student‐to‐ facilitator ratios.

4.2.1.2, 4.2.2.2, 4.2.3.2, 4.2.4.2

No more than two weeks impacted per quarter.

PO‐7: Contractor provides, develops, sustains, enhances, and adjusts courseware.

4.3, 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.4.1

No more than two deficiencies per deliverable.

PO‐8: Contractor provides Courseware Status Report to COR.

4.15.7 Provide report NLT seven (7) business days

after conclusion of each quarter.

PO‐9: Contractor provides compelling Character Development & Accountable Leadership videos.

4.1, 4.2.1, 4.2.2, 4.2.3, 4.2.4, Appendix D

Must meet BA TG/CC/CD expectations.

4.15. Government Surveillance and Quality Assurance.

The Government will monitor and assess the contractor’s quality of performance using the accepted quality levels specified in the contract. All actions taken by the contractor to correct deficiencies found by the Government as a result of quality assurance surveillance, and by the contractor as a result of quality control, shall be at the contractor’s own expense.

4.15.1. Deficiencies. A deficiency is any Government-identified non-compliance with the SS or other contract requirements that specifies an activity or action did not take place, or did not meet the quality standards or performance timeline required.

4.15.2. Corrective Action Report (CAR). A CAR or electronic equivalent will be initiated by the COR or CO when contract deficiencies are identified requiring corrective action. The contractor shall take immediate action to correct all Government reported deficiencies and to prevent recurrence of the deficiency.

4.15.3. Re-performance/Marginal/Unsatisfactory Performance. As a result of observation and/or evaluation by the COR, Government personnel or student surveys, the Government may call for an immediate intervention with the Contract Lead Instructor but not limited to the following:

Substandard performance during facilitation/training.

Failure to protect or properly care for Government property or equipment.

Acts that endanger the health and safety of persons.

Behavior unbecoming of facilitator of character development subject matter; i.e. anti- American, anti-military, widely offensive actions, behavior in direct opposition to the subject matter of this course, etc.

4.15.4. Program Management Reviews. The Initial Performance Review (IPR) will be held 90 days after performance start. Program Management Reviews (PMR) will be held quarterly or on an as needed basis with the contractor, COR, BA TG Training Advisor, AETC Program Manager, and CO. An annual Contractor Performance Assessment Reporting System (CPARS) report will assess and document contractor performance.

4.15.5. Course Surveys. The Government will administer comprehensive course surveys to a statistically significant number of students to gain feedback on the quality, value, importance, and impact of contractor delivered training.

4.15.6. Inspection and Acceptance.

4.15.6.1. Contractor shall submit completed curriculum to include, simulation and laboratory curriculum to the COR. The BA TG Training Advisor and AETC Program Manager are the final approval for all developed, sustained, enhanced, and adjusted curriculum.

4.15.6.2. Due dates for developed, sustained, enhanced, and adjusted curriculum materials will be jointly determined and agreed upon by the COR and Contract Lead Instructor.

4.15.7. Quarterly Courseware Status Report. Contractor shall submit a quarterly status report, seven (7) business days after the conclusion of each quarter, on curriculum development, sustainment, enhancement and adjustments, to include delivery dates to the BA TG Training Advisor and COR.

4.15.8. Quality Control Plan (QCP). The contractor shall be responsible for establishing, implementing, and maintaining a current QCP. The QCP shall identify the standards, processes, procedures, and checklists for all tasks performed, to include courseware validation. The plan shall become a compliance document after evaluation and acceptance by the Multi-Functional Team and CO upon award. The contractor shall monitor quality processes and perform technical audits and reviews IAW the QCP to verify adherence to organizational standards, processes, and procedures. Changes to the QCP during contract performance shall be submitted to the CO for acceptance not later than ten (10) business days prior to implementation.

4.15.8.1. Requirements. The QCP will describe, at a minimum, the inspection system used to cover all services listed in the SS. The description will include specifics as to the areas to be inspected on both a scheduled (i.e. courseware validation) and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Areas may include, but are not limited to, continuous learning, training, utilizing student feedback, evaluating personnel on instruction techniques, review of curriculum drafts, and review of finalized curriculum. The QCP will describe the records to be kept to document inspections and corrective and preventive actions taken.

4.15.8.2. Drug Testing. The QCP shall include a random drug-testing program for all contractor personnel assigned to this contract. The contractor shall notify the CO and COR in the event of a positive drug test on any contractor personnel assigned to this contract at any time during the performance period of this contract within five (5) business days of positive results.

4.15.8.3. Quality Control Representative. Contractor shall designate in writing to the COR, during contractor Mobilization, the contractor’s point of contact relating to all quality control functions and maintenance of the QCP.

4.15.8.4. Records. The QCP and documentation shall be kept and made available to the Government, upon request, throughout the contract performance period.

5.0 Deliverables.

5.1. General Guidance.

Only the COR or the designated alternate has the authority to inspect, accept, or reject all deliverables.

5.1.1. Contractor shall provide documents electronically using Microsoft products. All deliverables must meet professional standards and meet the requirements set forth in the PWS.

5.1.2. Contractor shall provide an electronic location in which the Government can access files associated with this contract.

5.2. Deliverable Table.

DELIVERABLE FREQUENCY/DUE DATE FORMAT SUBMIT TO

Courseware and Student Materials

- Plan of Instruction

- Measurements

- Lesson Plans

- Training Tools

- Student workbooks

- Training Aides (Presentations & videos)

BA-IQC must be developed and approved by the end of mobilization;

four months.

BA-IQRC must be developed and approved by the end of the end of mobilization; four months.

BA-TSQC & BA-AIC must be developed and approved by the end of the base year.

Enhancements & Adjustments – as required/requested by the Government will be developed and ready for approval NLT three months from official request.

Electronic Chief of Training Development /COR

Course Report Within the first ten (5) work days after the completion of each class.

Chief of Training Development /COR

Program Overview Brief Within the first ten (10) work days of each quarter; highlighting trends, recommended changes, and any other significant topics.

Electronic and/or Brief

BA TG CC/CD/TA

Chief of Training Development /COR

Courseware Validation Report

Ten (10) business days after course validation highlighting requested changes.

Electronic Chief of Training Development /COR

Student Incident Report 24 hours after incident Electronic COR Employee Listing Ten (10) business days prior to on-site performance and five (5) business days prior to changes

Electronic COR

6.0. General Information.

6.1. Manpower.

The contractor shall employ professional, technically qualified personnel who possess the necessary experience and knowledge to perform the tasks outlined. The contractor must have the qualified personnel and administrative control necessary to meet all technical requirements of this

PWS.

6.1.1. Key Personnel/Contractor Lead Instructor. The contractor shall provide a contract Lead Instructor and an alternate(s) who meets the qualifications listed in Appendix B. The name of this person and alternate(s), shall be designated in writing to the CO upon initial assignment and whenever a change in personnel is made; in either case, not later than ten (10) business days prior to on-site performance start. The contract Lead Instructor and alternate(s) shall be responsible for the performance of the work under this contract and shall:

6.1.1.1. Have full authority for the contractor and all contractor employees on all matters relating to daily operation of the contract.

6.1.1.2. Ensure all training is conducted IAW DoD and AF established policies and procedures.

6.1.1.3. Attend meetings and provide updates as required.

6.1.1.4. Make recommendations to BA TG leadership on matters relating to efficient and effective operations of the training program.

6.1.2. Interaction with News Media. Contractor personnel shall not discuss BA Instructor Qualification or related information with the news media. Refer all news media to the COR, BA TG Training Advisor or base 502 ABW Public Affairs office.

6.1.3. Manpower Reporting Requirements. The contractor shall report ALL contractor labor hours (including subcontracted labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported at any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

6.1.3.1. Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

6.1.3.2. User Manuals. Data for Air Force service requirements must be input at the Air Force Contract Manpower Reporting Application (CMRA) link. However, user manuals for Government personnel and contractors are available at the Army CMRA link http://www.ecmra.mil.

6.1.3.3. CRMA Coding. In addition to Contractor Company, Total invoiced Amount, Contractor Type, Direct labor Hours, and Direct Labor Dollars, the following fields and codes are required by the CMRA website (http://www.ecmra.mil):

Contract Number: (to be completed at award) Fiscal Year: 2018 Order Number: (to be completed at award) Requiring Activity UIC: XXXXXX Command: Air Education & Training Command Contractor Company (to be completed at award) Total Invoiced Amount: (Enter dollar amount invoiced for FYXX [at the Task Order level] using whole numbers only (no symbols)) Contracting Officer First Name: Jaclyn Last Name: Rodriguez Phone Number: 210-652-4259 Email Address: jaclyn.rodriguez@us.af.mil Federal Service Code: XXXX City of Installation or Service: JBSA Randolph AFB State: TX Zip code: 78150 Country: United States Contractor Type: Prime Direct labor Hours (Enter total number of direct unloaded labor hours) Direct labor Dollars: (Enter total unburdened dollar amount for direct labor) Weapons Systems Support: N/A Questions about Contract Performance: NOT APPLICABLE Government Supervision: NO Government’s Tools and Equipment: NO Government facility: NO

6.1.4. Position Fill and Lapse Rates.

The instructor responsibilities and tasks outlined in this PWS require continuous fill to satisfy mission requirements.

6.1.5. Supervision of Personnel. This is a non-personal services contract, defined by Federal Acquisition Regulation (FAR) as a “contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.” The Government will not supervise or otherwise direct contractor employees.

The contractor shall not supervise or otherwise direct Government employees, nor shall the contractor supervise employees of other contractors outside the contractors’ own subcontracting/teaming arrangements.

6.1.6. Obtaining and Retrieving Identification Card. As prescribed by the Air Force Federal Acquisition Regulation (AFFAR) 5352.242-9000, SP access to Air Force Installations, Contractor shall comply with the following requirements:

6.1.6.1. Contractor shall obtain base access for all Contractor personnel who perform work on the USAF installation(s) cited in the contract. The contractor lead instructor shall provide the base(s) Pass and ID, through the COR, a list of personnel who require access to the base for official business. The contractor shall maintain an employee listing and provide it IAW paragraph 4.6.

6.1.6.2. During performance of the service, Contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site IAW with local guidance.

6.1.6.3. Immediately upon completion or termination of the service or expiration of the CAC, Contractor shall return all CACs issued to Contractor employees to the Government.

6.1.6.4. Failure to comply with these requirements may result in withholding of final payment to Contractor.

6.1.6.5. Contractor shall be responsible for completing all documentation required to obtain CACs and access to the installation.

6.1.7. Contractor Identification. Contractor employees shall wear appropriate standardized company attire with the contractor’s name and picture badge, or USAF issued civilian ID with contract employee’s and contractor’s name. Company polo shirts are permitted. Contractor personnel shall be required to wear company identification badges so as to easily distinguish themselves from Government employees (e.g. corporate identification badges, Government issued identification that reflects contractor status). These badges must be conspicuously displayed at all times when working with Government personnel. Identification badges must be displayed above the waist at all times to allow for easy identification as a contractor employee or authorized subcontractor performing work for the contractor. Badges shall be worn at all times when contractor employees are co-located on a Government installation or when on temporary duty (TDY) working with other Government personnel. Subcontractor employees’ identification badges shall identify their respective prime contractor.

6.1.8. Personal Appearance. Contractor employees shall maintain a high standard of personal hygiene and uphold a clean and neat appearance while on duty. All attire shall be maintained in professional condition. Contractor personnel may not wear clothing which is offensive nor which is derogatory toward the USAF or other U.S. military service.

6.1.8. Duty Hours. Standard academic day is 8 hours Monday through Friday, ranging between 0700 and 1700 hours. During academic weeks that coincide with national holidays, the schedule may be adjusted with concurrence between the contractor, COR and owning unit.

6.1.9. Legal Holidays.

The U.S. Government observes the following holidays:

New Year's Day Martin Luther King's Birthday President's Day Memorial Day Independence Day

Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day

NOTE: Should the official holiday fall on Saturday then the observed holiday is the previous Friday. Should the official holiday fall on Sunday then the observed holiday is the following Monday.

6.1.10. Conflict of Interest. The contractor shall not employ, hire, or contract with employees of the United States Government or the DoD, either military or civilian, nor any person whose employment would create a conflict of interest or be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities;

unless such person has received a waiver for any policies restricting employment, or prior approval from the Contracting Officer. The contractor shall not employ any person who is an employee of the DoD, unless such person receives prior approval, in writing, from the base legal office.

6.1.11. Personnel. Contractor shall exercise management and operational control over, and retain full responsibility for the performance requirements set forth in this PWS. The Government will not exercise any direct supervision over Contractor employees performing services under this contract.

6.1.11.1. Contractor shall not use the services of any person in the performance of this contract, whose presence or action endanger(s) the operational mission of the installation, and/or the safety and security of the base populace.

6.1.11.2. Contractor shall provide only properly trained, qualified, and/or certified personnel and shall document training, qualifications, and certifications.

6.1.11.3. Contractor employees shall be subject to substance abuse testing resulting from AFI 91-204 Safety Investigations and Reports investigations when an individual’s actions or inactions are suspected as factors in a mishap sequence. The Contracting Officer (CO) will identify the employees to be tested and the drugs and substances for which those employees must be tested.

SP shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. Results of the test(s) will be provided to the Government solely for the purpose of completing an investigation IAW AFI 91-204 Safety Investigations and Reports.

6.1.11.4. Contractor employees shall possess a current and valid U.S. driver’s license for the vehicles they operate in the execution of their duties for the entire period of performance of the contract. A conviction is grounds to terminate the employee and require a suitable replacement NLT than the next business day. For every hour not fulfilled the contractor shall not invoice for those hours.

6.1.12. Conduct of Personnel. The CO or designated Government representative may require the contractor to remove from the job site any contractor employee working under this contract for reasons of misconduct, security violations, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. The Installation Commander has the authority to bar individuals from the installation. Such removal from the job site or dismissal from the premises shall not relieve the contractor of the contract requirements.

6.1.13. Professional Relationships. All contractor employees shall comply with Air Education and Training Command Instruction (AETCI) 36-2909, Recruiting, Education, and Training Standards of Conduct, and will take immediate action to report to the COR and resolve violations of the prohibition on unprofessional relationships. Specifically, contractors should understand the following:

Unprofessional relationships covered by this facilitation include those between faculty, staff, contractor instructors, and students. Whether pursued on or off duty, relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests.

6.2. Security Requirements.

Contractor shall comply with all applicable contract clauses.

6.2.1. Personnel Security. The Contractor shall comply with all Personnel Security requirements. Contractor shall notify the Information Security Program Manager (ISPM) 30 days before on-base performance of the service. The COR will provide the Contractor the contact information of the ISPM. The notification shall include:

6.2.1.1. Name, address, and telephone number of Contractor representatives.

6.2.1.2. The contract number and contracting agency.

6.2.1.3. The type of services to be rendered.

6.2.1.4. The location(s) of service performance and future performance, if known.

6.2.1.5. The date service performance will begin.

6.2.1.6. Any change to information previously provided under this paragraph.

6.2.1.7. Contractor personnel shall successfully complete, at a minimum, a National Agency Check with Inquiries (NACI), before operating Government furnished workstations that have access to Air Force e-mail systems. The Government will submit these investigations at no additional cost to Contractor. Contractor shall comply with the Department of Defense (DoD) 5200.2-R, Personnel Security Program, and AFI 33-119, Electronic Mail (E- Mail) Management and Use, requirements.

6.2.2. Security Manager Appointment. The contractor shall appoint a security manager for the on base long term visitor group. The security manager may be a full-time position or an additional duty position. The security manager shall provide employees with training required by DoDM 5200.1, Information Security Program volumes 1-4, AFPD 16-14, Security Enterprise Governance, and AFI 16-1404, Air Force Information Security Program. The contractor shall provide initial and follow-on training to contractor personnel who work in USAF controlled and restricted areas.

Air Force restricted and controlled areas are explained in AFI 31-101, Integrated Defense.

6.2.3. In accordance with DoDM 5200.1 and AFI 31-401, the contractor shall comply with how to manage and protect classified information and Controlled Unclassified Information (CUI). In accordance with AFI 10-701 and FAFB OPSEC 3, the contractor shall comply with Operations Security requirements.

6.2.4. Freedom of Information Act Program (FOIA). The contractor shall comply with DoD Directive 5400.7/DoD Freedom of Information Act (FOIA) Program,…