IFS-FMS PWS.rtf

Contract No Revised Attachment 1

PERFORMANCE WORK STATEMENT (PWS)

For

Initial Flight Screening - Foreign Military Student (IFS-FMS)

SECTION C

TABLE OF CONTENTS

SECTION TITLE PARAGRAPH

C‑2 Service Delivery Summary 2.1

C‑3 Government Furnished Services 3.1

APPENDICES

SECTION C‑1

DESCRIPTION OF SERVICES

1.1 MISSION REQUIREMENTS

1.1.1 INITIAL FLIGHT SCREENING – FOREIGN MILITARY STUDENT (IFS-FMS) ROLE. IFS-FMS is the first step for a foreign country in determining the potential of a pilot candidate to complete United States Air Force (USAF) Undergraduate Flying Training (UFT). IFS-FMS provides ground training, and approximately 19 sorties and 25 hours of flight instruction (which includes final check-ride) taught at a Federal Aviation Administration (FAA) Regulation Part 61 or 141 certified flight school.

1.1.2 PARTNERING. The USAF is obligated by FMS cases to assist foreign air forces to acquire, activate, and sustain articles and support services purchased through Security Assistance Programs. Training to operate and maintain these items and continuing support of these efforts is obtained through the Air Education & Training Command (AETC) Air Force Security Assistance Training Squadron (AFSAT) located at Randolph Air Force Base, Texas. AFSAT periodically requires Service Provider assistance to provide comprehensive training services to achieve FMS objectives. AFSAT has received request to establish an IFS-FMS program to determine whether potential pilot candidates have the aptitude that would make then primary candidates for selection to attend follow-on USAF UFT.

To successfully accomplish the mission and provide flight screening to officers and officer candidates, AFSAT, the United States Government (USG) representative and the Service Provider shall develop and maintain an open relationship. This open relationship and the recognition that each partner is an expert in its own right are the keys to a successful partnership. Based on the recognition that the Service Provider is an expert in flight screening, this Performance Work Statement (PWS) requires the Service Provider to comply with FAA requirements under Code of Federal Regulations, Title 14, Part 61. As an expert, the Service Provider shall have a thorough understanding of the work required to meet the standards identified in this PWS that are consistent with the commercial industry and in accordance with all applicable local, state and federal regulations. Additionally, it will be essential to maintain a positive relationship and open dialogue with the local community, especially in a location unfamiliar with military flight operations. Particular interest will be paid to the Service Provider's willingness and ability to keep the local public informed of their operations and address any concerns that might arise from the development of this new flying program through Town Hall meetings or contact with community leaders. During the performance period, AFSAT encourages the Service Provider to propose any innovations that may lead to increased efficiencies and / or performance.

1.2 SCOPE OF WORK. For quality assurance purposes, USG retains program oversight, but will not exercise direct supervision over Service Provider employees performing services under this contract, except in the instance and interest of safety or national emergency. The Service Provider shall provide all services necessary to conduct IFS-FMS. The purpose of the IFS-FMS program is to ensure that all pilot candidates receive initial flight instruction and complete the syllabus at Appendix 1. All IFS-FMS students will complete the syllabus requirements, pass the final flight evaluation in 19 sorties or 25 flight hours, whichever occurs first, but will not complete training early and receive a certificate of completion. Additional sorties or flight hours may be required, but will be handled on a case-by-case basis. To ensure that all students receive the required training, the Service Provider shall provide all personnel, including certified flight instructors (CFI), aircraft, training aids, supervision, materials, maintenance, equipment, transportation, lodging, dining, and medical / dental services necessary to perform or support flight screening as defined in this PWS. The Service Provider shall provide the capability to conduct a maximum of 6,000 hours of flight screening for 240 pilot candidates annually. The Service Provider shall not be required to accept the first student any earlier than 90 days following contract award.

Note: IFS-FMS is an evolving program. Requirements identified in the PWS may require modification as the program progresses. Changes may include adjustment of flight hours, mutually agreed upon acceleration of the workload estimates, certification requirements, changes to the USG provided syllabus, and other modifications as necessary to ensure an effective flight-training program.

1.2.1 FLIGHT SCREENING PROGRAM. There are two objectives of the IFS-FMS program. The first objective is to provide the FMS customers an opportunity to screen aviation candidates prior to UFT attendance. The second objective is to begin the development of the student’s aviation skills in order to enhance their ability to succeed in UFT. This program shall train students to the skill levels required to complete the syllabus. The flight training program consists of Program Admission and Graduation Requirements, Training Syllabus, and Instructor Requirements.

1.2.1.1 Program Admission and Graduation Requirements.

1.2.1.1.1 Student Experience. AFSAT will ensure that each IFS-FMS student entering training obtains an English Comprehension Level of 85 either prior to departing country or attending training at the Defense Language Institute, Lackland AFB Texas. Skill level of entering students will vary from no previous flying experience to limited private or military flying experience. For students with prior flight experience, the Service Provider shall evaluate the student's skill level. With USG approval, experienced students may be allowed to advance through the flying syllabus based on their demonstrated proficiency but will graduate as scheduled. All students shall complete Ground School prior to or during flight screening. Academic Training shall be conducted by the Service Provider in accordance with FAA regulations. The Service Provider shall conduct required testing.

1.2.1.1.2 Student Load. The Service Provider shall provide the capability to conduct a maximum of 6,000 hours of flight screening for 240 pilot candidates annually. Student load may be accelerated, depending on FMS customer demands and student scheduling constraints, when the Service Provider is capable of accepting increased student load. In spite of the best forecasting efforts, deviations may occur. The USG expects the initial throughput to be the peak demand period and will do its best to “smooth flow” the student scheduling peaks, but is mainly dependent on FMS customer demands. IFS-FMS attrition may vary from class to class based on student capabilities. The course attrition rate is not a fixed minimum or maximum percentage.

1.2.1.1.3 Program Schedule. Students are scheduled to complete training in 20 training days, approximately 30 calendar days, once enrolled into the IFS-FMS program. The USG will schedule the students to arrive one week prior to course start date to allow for initial in-processing. Initial in-processing does not apply to the flight screening portion of the IFS-FMS program. The Service Provider may request the number of training days scheduled be modified to improve efficiency of operations. Upon completion of training or failure to complete training, student will depart for follow-on training or return to their country within 48 hours or sooner.

1.2.1.1.3.1 Course Scheduling. The Service Provider will provide AFSAT an annual fiscal training calendar (Oct-Sep) taking into account down days (Federal holidays, weekends, instructor availability, facility shut downs, etc.). A student flying break of two weeks will be scheduled in the late December ‑ early January timeframe. Flying on down days, while not normally planned, may be authorized, if coordinated in advance to make up for flight training lost do to circumstances beyond the control of the Service Provider (weather, maintenance, student sickness, etc.). Authorization for holiday flying is not guaranteed and any additional cost will be the responsibility of the Service Provider.

1.2.1.1.3.2 Projected Graduation Dates. The Service Provider shall be responsible for meeting programmed graduation dates, except for variable factors beyond Service Provider control, such as: weather, aircraft or student availability and program guidance changes. Documentation must be maintained to substantiate reasons for late graduation.

1.2.1.1.4 Long-Term Variation. It is the intention of the USG to provide IFS-FMS students for the Service Provider to train based on the FMS customer demands. Because FMS customer demands are unpredictable, Contracting Officer (CO) with coordination of AFSAT Training Program Manager (TPM) and the Service Provider will determine the maximum student throughput based on number of flying hours in paragraph 1.2. up to 240 students per calendar year. A higher or lower number of students per year are possible dependent on the eventual needs of the foreign government.

1.2.1.2 Training Syllabus and Training Plans. The Service Provider shall conduct training in accordance with (IAW) the Air Education and Training Command’s (AETC) Initial Flight Screening for Civilian Part 61/141 Flight Schools, September 2005, syllabus at Appendix A-1. AFSAT, in the spirit of partnering, will work with the Service Provider and HQ AETC/A3FI to continually fine-tune the syllabus. The Service Provider will develop and implement specific, detailed training plans for each sortie required by the syllabus.

1.2.1.2.1 Ground School / Equipment Provided. The Service Provider shall provide instructors, facilities, and equipment, to instruct the ground school portion of the IFS-FMS training syllabus. The initial academic courseware will be developed by the Service Provider and will reflect the ground school training requirements of the IFS-FMS syllabus. The Service Provider will be expected to modify the ground school academic courseware to match future changes made to the IFS-FMS syllabus and to improve the ground training. The IFS-FMS training center must be separate from other civilian flight screening facilities the Service Provider may operate. Mixing of civilian students with FMS students in the training environment is not permitted. Only CFI or FAA rated ground instructors may instruct ground school.

1.2.1.2.2 Additional Training. The Service Provider shall develop mass briefings that provide IFS students with a “UFT-like” experience. The Service Provider shall be prepared to give briefings on a daily basis, but may request USG approval to conduct individual briefings if scheduling or training needs dictate. Briefings shall include, as a minimum, actual and forecast weather, current Flight Crew Information File (FCIF), Notices to Airmen (NOTAM), Emergency Procedures (EP), and operational notes of interest to the students. If more time is available (i.e., flying is delayed due to weather), the briefings should be expanded to include such items as safety and various applicable aviation topics.

1.2.1.2.3 Flight Safety Briefings. The Service Provider shall conduct a quarterly flight safety briefing for all CFIs. The Service Provider shall maintain attendance records and ensure those absent from the briefing review the material presented prior to performing a flight‑related event. The Service Provider, via AFSAT, may request Air Force flight safety additional briefing material.

1.2.1.3 Training Schedule.

1.2.1.3.1 Airfield Hours Of Operation. Normal operating hours for flight operations are Monday through Friday, sunrise to sunset, as recorded by the National Almanac Office, U.S. Naval Observatory, Wash DC 20390.

1.2.1.3.2 Student Report Times. Once enrolled, the Service Provider shall determine student daily schedule. The Service Provider is responsible for ensuring the students complete the training in the time allotted by the PWS.

1.2.1.3.3 Daily/Weekly Flying Schedule. The Service Provider is responsible for the daily/weekly flying schedule designed to maximize student-training opportunities, reduce pattern saturation, make best use of available airfields and airspace, and reduce the mid-air collision potential. The flying schedule shall be maintained with a computer‑based program. The Service Provider shall develop a method of scheduling airspace that provides aircraft accountability, and ensures that no more than one aircraft is in a block of training airspace at one time. Service Provider and students will comply with commercial crew rest requirements.

1.2.1.4 Flying Training Area. The Service Provider shall coordinate with the FAA and other appropriate government and local agencies when designating the local flying area boundaries, standard flight routes, and training areas to avoid conflicting with other using agencies. As part of the performance based contract, the Service Provider shall provide a copy of the National Environmental Policy Act documentation covering their proposed levels of aircraft operations, on their proposed airfield(s), aux fields if any, and in the proposed training airspace. The Service Provider shall provide an acknowledgement that states they are aware of and within the operational limits described in these documents. The Service Provider shall ensure CFls comply with local area procedures as specified in operating instructions. Any proposed changes to the local flying area procedures by the Service Provider shall be approved in advance by the appropriate agency(s) within the local area. The Service Provider shall provide and distribute the approved routing and area procedures map to all flight instructors and maintained in every aircraft. A master copy of this chart shall be maintained at the Service Provider’s operations desk.

1.2.1.4.1 Mid-Air Collision Avoidance. The Service Provider shall work with airport operations authorities to develop a Mid-Air Collision Avoidance handbook. The handbook must be completed before the commencement of student flight operations. The handbook shall be a means to inform other airport users of the magnitude of training operations, the hours of typically high operations tempo, the boundaries and altitudes of training areas, and the normal transit routes participants will use flying to and from the training areas. The handbook shall be updated to reflect changes in training areas, routes, or standard operating procedures. If the handbook requires revisions, the revised handbook must be approved by the USG before distribution.

1.2.1.5 Airfield Operating Procedures. The Service Provider shall comply with all applicable airfield operating procedures as specified by the airport management.

1.2.1.5.1 Airfield Minimum Field Specifications. Runways used for must be a minimum of 60 (sixty) feet wide and 2500 (twenty five hundred) feet long (or the sum of the takeoff and landing rolls, whichever is greater). There must be adequate runway safety areas for all runways as determined by FAA guidance.

1.2.1.6 Instructor and Aircrew Requirements.

1.2.1.6.1 Certified Flight Instructors. Service Provider CFI must have two years of CFI experience or have logged 100 hours as a flight instructor before giving flight instruction to students. Two years prior experience as a military instructor pilot will satisfy the two-year requirement. Once each six months, all Service Provider CFls shall fly at least one sortie in which two CFls fly together to share instructional techniques. A normal 14 CFR 61 CFI certificate renewal check flight can satisfy this six-month requirement. Service Provider CFls may be asked to participate in the student elimination process. Participation in these processes is restricted to Service Provider CFls who have flown with the student in question. The Service Provider shall develop a system to ensure only fully qualified CFIs and aircraft are assigned for a flight. As a minimum, Go / No‑Go items shall include Flight Crew Information File, Read File, NOTAMs, Duty Not Including Flying (DNIF) status, flight instructor currency, medical certificate, quarterly safety brief and flight maneuver currencies. This data shall be readily available in the operations desk area. All Go / No‑Go Items shall be maintained for the current month in the dispatch area.

1.2.1.7 Security Requirements. The Service Provider shall ensure adequate security is provided for the service provider’s facilities, employees, aircraft and students.

1.2.1.8 Emergency, Fire, Crash and Rescue Requirements. The Service Provider shall ensure the availability of Emergency, Fire, Crash and Rescue services. Crash and rescue services must be located on the airport during all flight screening operations. The Service Provider shall respond immediately to any related aircraft emergency. The Service Provider shall be ready to immediately remove aircraft from the runway. The Service Provider shall be responsible for their aircraft that land off field.

1.2.2 AIRCRAFT. The Service Provider shall use identically configured / standardized types of aircraft to execute this contract. If the Service Provider uses more than one type of aircraft, students shall be restricted to the type of aircraft in which they begin training.

1.2.2.1 Minimum Requirements. Aircraft must meet all of the minimum requirements listed below to be considered acceptable by the USG to execute this contract. Higher requirements may be stipulated if the Service Provider proposes to operate from an airfield that normally experiences density altitudes above 7,000 feet.

1.2.2.1.1 FAA certificated for normal category or higher ‑ any new aircraft not previously certified must be certified prior to proposal submission. Only minor modifications will be allowed.

1.2.2.1.2 Tri‑cycle gear.

1.2.2.1.3 Crosswind: 15 Knots.

1.2.2.1.4 Aircraft Weight & Balance: For Center of Gravity (CG) and maximum takeoff weight considerations: As light as one solo student weighing 113 pounds, as heavy as 277 pounds, or two personnel weighing a total of 450 pounds (which includes flight suit, boots, and checklists, but does not include survival equipment stored on the aircraft).

1.2.2.1.5 Flight duration: Aircraft must be able to fly a 2.0 hour training sortie plus 30 minutes fuel reserve.

1.2.2.1.6 Climb rate: 500 feet per minute (FPM) at a density altitude of 7,000 feet with 450 pounds of personnel and the fuel load required to comply with the requirements of 1.2.2.1.5.

1.2.2.1.7 Area performance: Perform a sustained level 45-degree banked turn at a density altitude of 7,000 feet.

1.2.2.1.8 Aborted takeoff: At a density altitude of 7,000 feet, zero headwind, dry runway, at maximum gross weight. Accelerate to takeoff speed using normal takeoff procedures, recognize a malfunction, immediately retard throttle to idle, and transition to maximum braking effort within three seconds. The aircraft must be able to accelerate and stop as described within a total of 3500 feet.

1.2.2.1.9 Student size: Shall accommodate students 64 inches to 77 inches tall, and sitting heights of 34 inches to 40 inches.

1.2.2.1.10 Avionics: Dual Communication with single VOR Navigation / Mode C reporting transponder, audio panel and integral intercom.

1.2.2.1.11 Noise level: Noise Level: Aircraft fly-over noise levels, measured in accordance with the guidance in Federal Regulation Part 36, may not exceed 82dB.

1.2.2.1.12 Stall: Aircraft must maintain aileron and rudder effectiveness throughout stalls under the following circumstances.

· Trim aircraft for 1.3 Vstall

· Bleed airspeed at 1‑2 KlAS / sec (unaccelerated stall)

· Perform straight ahead and turning stalls

· Perform power on (full power) and power idle

· Perform stalls clean and in normal landing configuration

· Perform stalls coordinated and uncoordinated (full rudder and opposite aileron held for one second at time of stall)

1.2.2.1.13 Stability and control: Aircraft must meet minimum longitudinal static stability constraints (speed stability):

· For stick controllers, aircraft must display a minimum of 0.12 pounds per knot speed stability from a trim airspeed of 100 KIAS through + / ‑ 30 KIAS from trim.

· For yoke controllers, aircraft must display a minimum of 0.25 pounds per knot speed stability from a trim airspeed of 100 KIAS through + / ‑ 30 KIAS from trim.

1.2.2.1.14 Aircraft flight controls: All aircraft flight and fuel controls, and circuit breakers must be accessible from both seats, with seat belts / shoulder harnesses fastened.

1.2.2.1.15 Ground Operations: Aircraft walk‑around must be performed in a timely manner, with required pre-flight items easily and safely inspected.

1.2.3 ADMINISTRATIVE MANAGEMENT.

1.2.3.1 Insurance.

1.2.3.1.1 Aircraft Public and Passenger Liability Insurance. The Service Provider, and any sub-Service Providers, as applicable, shall procure and maintain at all times Aircraft Public and Passenger Liability Insurance against death, bodily injury, and property damage. Such insurance shall be designated to protect the personnel involved in FMS and shall indemnify and defend the USG from all claims arising out of acts or omissions of the Service Provider and/or participants in the FMS program. This insurance shall be procured and maintained in limits of not less than $200,000 per person; $500,000 with respect to any one person injured or killed, other than passenger liability; $200,000 per occurrence for property damage; and, subject to that limit per person, an aggregate limit of $1,000,000 with respect to any number of persons injured or killed as a result of any one accident.

1.2.3.1.2 Automobile Liability Insurance. The Service Provider, and any sub-Service Providers, as applicable, shall procure and maintain at all times Automobile Liability Insurance. The policy shall provide for bodily injury and property damage liability covering the operation of all motor vehicles used in connection with performing the contract. Policies covering motor vehicles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

1.2.3.1.3 Comprehensive Insurance. The Service Provider and any sub-Service Provider shall maintain a comprehensive, all-risk insurance policy covering loss to the training aircraft. Said policy shall facilitate repair or replacement of damaged or destroyed aircraft as a result of acts or omissions by the Service Provider’s employees and invitees, including, but not limited to, government employees associated with the FMS program.

1.2.3.1.4 Insurance Policies. All insurance policies shall bear appropriate endorsement whereby the insurance carrier waives any right of subrogation acquired against the United States of America by reason of any payment under such policy, and such policy shall further provide that the contracting officer (CO) receives 30 days prior notice before cancellation of such policy or reduction of coverage there under can be effective. For all insurance policies, the Service Provider shall, prior to the performance of this contract and the performance of an option period or 30 days prior to the expiration of insurance coverage, submit to the Contracting Office either (a) a certified copy of the insurance policy actually procured and maintained, or (b) an insurance certificate issued by the insurance company verifying coverage in conformity with this contract.

1.2.3.1.5 Insurance Deductible. The Service Provider’s CFI conducting instruction lessons with a student will, at all times, be designated the Pilot in Command, and the USG will not assume any liability including, but not limited to the insurance deductible. In instances when the Service Provider’s CFI cannot be designated Pilot in Command, the USG will be responsible only for the Service Provider’s deductible, not to exceed $1,000, for accidents or incidents caused by solo students covered under the Service Provider’s provided insurance as specified above in paragraph 1.2.3.1.

1.2.3.2 Release of Information to the Media and General Public. The Service Provider must coordinate with the AFSAT regarding any media or public inquires that involve students. AFSAT will contact the appropriate Air Force Public Affairs (PA) office or HQ AETC/PA and they will be the sole releasing authority for information to the media and the public regarding students or activities. (This does not affect the Service Provider’s duty to fully cooperate with any cognizant state or federal accident investigation.)

1.2.4 AIRCRAFT MAINTENANCE MANAGEMENT.

1.2.4.1 Aircraft Maintenance and Inspection Policies. The Service Provider shall be responsible for complete maintenance and logistics support for their aircraft in accordance with FAA regulations. The Service Provider shall follow all aircraft manufacturer’s recommended maintenance procedures / time change / overhaul requirements. This includes all manufacturer / vendor required maintenance IAW airframe, engine, and propeller maintenance manuals, and any maintenance required by applicable Code of Federal Regulations (CFR). The Service Provider will ensure the number of available aircraft support training demands at the training location.

1.2.4.2 Maintenance Documentation. The Service Provider shall be solely responsible for maintaining all maintenance records, retain ownership and comply with all USG request to review such records as needed.

1.2.4.3 Check / Test Flight Requirements. Test flights shall be conducted as required by CFR and no students shall be on board during these tests.

1.2.4.4 Headset Maintenance. The Service Provider shall supply two headsets per IFS-FMS aircraft and spares to support flying operations.

1.2.5 AIRCRAFT SERVICING.

1.2.5.1 Aircraft Fuel. The Service Provider shall provide all aircraft fuel.

1.2.5.2 Fuel / Oil Storage. All oil drained from aircraft engines during scheduled inspections or any other interval shall be collected and disposed of in accordance with airfield environmental requirements.

1.2.5.3 Aircraft Movement In / Out of Hangars. Service Provider personnel must supervise and guide aircraft movement into or out of hangars. Students may assist if necessary. Aircraft only need to be pushed out of the hangars far enough to taxi the aircraft.

1.2.6 ENVIRONMENTAL MANAGEMENT.

1.2.6.1 National Environmental Policy Act. The Service Provider shall comply with the National Environmental Policy Act, and all federal, state and local laws and regulations regarding environmental concerns.

1.2.6.2 Noise Abatement. The Service Provider shall be responsible for identifying an individual, or individuals, in airport management who shall handle calls regarding noise abatement issues.

1.2.7 INFORMATION MANAGEMENT.

1.2.7.1 General. The Service Provider shall provide USG personnel access to the original record, electronic, or reproducible copy of records (such as training reports, training records, status reports, FCIF files, maintenance data, training syllabus, etc.) produced in support of this contract.

1.2.7.2 Protection of Information. The privacy of all personal student information (such as student rosters and training folders) must be protected. No Service Provider employee shall disseminate personal student information outside of Service Provider or USG channels. Nothing in this section shall be construed to conflict with the Service Provider’s duty to fully cooperate with any cognizant state or federal accident investigation.

1.2.7.3 Student Administration. The Service Provider will notify AFSAT TPM of student arrival by faxing or emailing a copy of the students Invitational Travel Order (ITO) and enroll the student into the Service Providers student management system. As part of the in-processing, the Service Provider will provide at minimum a flight physical if not done, issue uniform items if any, issue academic course materials, assign lodging and provide a academic and transportation schedules.

1.2.7.4 Student Training Records. Student training records generated under this contract are the property of the USG. The Service Provider shall, without exception, turn over a student’s record to AFSAT not later than one week after the student’s completion of all required training. The Service Provider will update the training records weekly or as needed to address student performance or lack of performance. If the student is not progressing or is involved in an incident that may prevent completion of training, the Service Provider will immediately notify AFSAT TPM and provide a progress report. The report will include: name, total flight time, hours until expected solo, assigned instructor, students experiencing difficulties, late / no-show / unprepared students. The Service Provider shall be responsible to provide all reports in the format requested and may be required to provide additional information as directed by the CO and through AFSAT TPM coordination.

1.2.7.5 Publications and Forms. Publications, Directives and Forms that apply to this PWS are listed in Appendix 2, and are designated as either "Mandatory" or "Advisory." The Service Provider shall follow all those listed as mandatory and use those listed as advisory as guides.

1.2.8 FACILITIES CONTROL.

1.2.8.1 Facilities Control. Realizing that the IFS-FMS facilities may be subject to frequent visits by Air Force, civilian and FMS distinguished visitors, the Service Provider shall ensure that all facilities within the Service Provider’s control are clean, sanitary, and rodent and insect free.

1.2.8.2 Hazardous Items. The Service Provider shall ensure that all walkways, sidewalks, and stairs are free of debris and other hazardous items.

1.2.8.3 Janitorial Services. The Service Provider shall ensure janitorial services are supplied for all offices, training facilities, lodging facilities and dining facilities (including break rooms) if applicable.

1.2.8.4 Trash and Waste Materials. The Service Provider shall ensure services are provided for the disposal of all trash and waste materials.

1.2.9 SERVICE PROVIDER PERSONNEL MANAGEMENT.

1.2.9.1 Service Provider Employees. The Service Provider shall be responsible for complete staffing and ensure that all employees are qualified, trained, and certified to perform the requirements of this PWS. The Service Provider shall provide a list of Service Provider employees performing on the contract to the CO. The Service Provider shall comply with certification and training required by all federal, state, and local laws, regulations and CFRs. All training and certification shall be documented and available for USG review. The Service Provider shall not employ a person for work on this contract if such employee is a potential threat to the health, safety, security, or general well being of any personnel and / or the operational mission. The Service Provider shall maintain individual training records on each employee. Training records shall be made available to the USG upon request. At a minimum, those records shall contain all systems on which the individual is qualified or is to become qualified, the name of the individual that provided the training (USG or Service Provider), the date training was conducted or completed, and for recurring training, the due date. This file shall also include: Copy of FAA Certificates and Letters of Appointment.

1.2.9.2 Employee Conduct. In the event that improper aircraft maintenance practices, improper flying practices or techniques, personal appearance or conduct of Service Provider personnel becomes detrimental to accomplishment of the mission as determined by the USG, CO will provide written notification of such conditions to the Service Provider. Following such notification the Service Provider shall remedy the situation immediately. In addition, the USG reserves the right to pursue other remedies available under the provisions of this contract as necessary.

1.2.9.3 Language of Employees. All employees shall speak, read, write, and understand the English Language, excluding the speaking skill of hearing impaired employees.

1.2.9.4 Employee Uniforms. Service Provider personnel shall present a neat appearance and, for security reasons, be easily recognized as Service Provider employees. The Service Provider shall outfit its employees with distinctive uniforms for each type of work being accomplished (aircraft maintenance, CFI, etc.). CFls shall not wear shorts or sandals. The uniform shall display the employee's first and last name, and the company name. Pin‑on nametags are not allowed on the flight line. All uniforms shall be maintained in a professional and serviceable condition. Service Provider office personnel shall wear clothing that is professional in appearance and appropriate to their normal duties. Service Provider personnel may not wear clothing which is offensive nor which is derogatory toward any U.S. military service, USG or foreign country.

1.2.9.5 Program Manager. The Service Provider shall provide a Program Manager (PM) who shall be responsible for the performance of this contract. The name of the PM and an alternate, or alternates, who shall act for the Service Provider when the PM is absent shall be designated in writing to Contracting Officer prior to the contract start date and as changes occur. The PM, or alternate(s), shall have full authority to act for the Service Provider on all contract matters relating to daily operation of this contract. The PM or alternate shall be available during normal hours of operation.

1.2.9.6 CFI and Student Relationships. The Service Provider shall require CFls present themselves as positive role models for students. CFls shall develop, and maintain at all times, a positive, professional instructor-student relationship. Unacceptable techniques may include, but are not limited to fear, sarcasm, ridicule, use of inappropriate or offensive language, or any other verbal or nonverbal communication intended to demean or harass the student or any demographic group.

1.2.9.7 Substance Abuse Testing. Service Provider employees shall be subject to substance abuse testing during an accident investigation when an individual's actions or inactions are suspected as factors in a mishap sequence in such cases. The Service Provider shall require the employee(s) to submit to substance abuse testing by a certified medical substance abuse testing facility designated by the Service Provider and approved by the USG. The results of all tests shall be provided to the USG upon request.

1.2.9.7.1 Smoke-Free Environment. The Service Provider shall provide students with an instructional environment free of tobacco smoke. The Service Provider may designate areas for smoking that are separated from the student classrooms and briefing areas. The smoking area shall be outside if positive separation is not possible within the Service Provider’s training facility.

1.2.9.8 Employee Security Requirements. The Service Provider shall follow airport security rules with regard to employee identification, such as photo ID badges if required. The Service Provider shall ensure that airport vehicle passes or decals, if required for Service Provider employees, are confiscated from terminated employees.

1.2.9.9 Service Provider Operation of Vehicles. The Service Provider shall ensure all personnel required to drive on the flight line are trained IAW applicable airport procedures.

1.2.9.10 Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander. IAW DoDI 3020.37 (Continuation of Essential DoD Service Provider Services During a Crisis), unless otherwise directed by an authorized USG representative, all services and Service Provider personnel identified in this PWS have been determined non-essential during a crisis.

1.2.10 QUALITY CONTROL (QC) PROGRAM

1.2.10.1 Quality Control Program. The Service Provider shall establish a Quality Control (QC) Program that shall encompass all aspects of the contract. The Service Provider shall provide a QC plan with proposal submittal. The Service Provider is responsible to accomplish the requirements of the contract as specified, and to identify and prevent deficiencies in the quality of services performed before the level of performance becomes unacceptable.

1.2.10.2 Quality Control. The QC inspection system shall satisfy the requirements in the Inspection of Services clause referenced in FAR 52.212-4(a) and resultant contract, and shall be designed to keep the Service Provider's management informed of all issues affecting quality. The QC records of inspections shall indicate the nature and number of observations, the number and type of deficiencies, and the nature of corrective action as appropriate. The QC records shall be available for Government review upon request.

1.2.10.3 Corrective Actions. The Service Provider shall ensure that effective corrective action(s) is obtained for all, Service Provider or USG, deficiencies identified within three business days. All deficiency responses shall include the action taken to preclude a recurrence.

1.2.10.4 Quality Control Inspector / FAA Inspection. Personnel who perform maintenance quality control duties must possess an Airframe & Powerplant (A&P) license. The chief maintenance QC must possess Inspection Authorization (IA).

1.2.11 SAFETY MANAGEMENT

1.2.11.1 Occupational Safety and Health Act (OSHA) Compliance. All Service Providers performing under the requirements of this PWS shall have an OSHA program in place that meets all applicable Federal, state, and local regulatory requirements. Compliance with worker protection laws and regulations, as they pertain to the Service Provider's personnel, shall be the responsibility of the Service Provider.

1.2.11.2 Flying and Ground Safety. Safety is the highest priority, and the Service Provider shall take every action possible to ensure this contract is executed in a safe manner. The goal is zero ground and flight mishaps. The Service Provider shall establish and maintain a written flight and ground accident prevention program that shall identify and correct potentially unsafe conditions in a timely manner and shall provide indoctrination, training, and motivation to students and employees. Safety and Accident prevention program documents shall be submitted to the Contracting officer at pre-performance conference.

1.2.11.3 Reserved.

1.2.11.4 Notification. The Service Provider shall report to the Contracting Officer and AFSAT TPM all flight and ground incidents that result in damage to Service Provider owned equipment and / or injury or illness to personnel. The Service Provider shall also report to the Contracting Officer and AFSAT TPM all emergencies as well as all other hazardous incidents or situations. The Service Provider shall be responsible for any additional mandatory reporting requirements (i.e. FAA, National Transportation Safety Board (NTSB)). The Service Provider shall, at no additional cost to the Government, assist with investigations to the extent directed by appropriate agency. This may include providing testimony, producing aircraft records, CFI log books, training records, certificates and licenses, medical certificates, and employment records. Accident and incident investigation will be the responsibility of the FAA and the NTSB. HQ AETC/PA shall control news releases.

1.2.11.5 Identifying and Reporting Safety Hazards and Mishaps. The Service Provider shall be subject to commercial safety inspections. If the Service Provider is designated as responsible for correcting a safety deficiency in an area covered by the contract or FAA, the Service Provider shall reply, in writing to the appropriate agency, indicating corrective action taken or planned. The Service Provider shall describe in writing and implement a system that shall promptly identify and report safety hazards and mishaps involving IFS-FMS personnel to the CO and AFSAT TPM. The Service Provider shall report mishaps to the NTSB as required and cooperate with Government safety officials in investigating any mishaps or unusual occurrences. USAF Safety staff may conduct work site visits of Service Provider operations. The Service Provider shall take action to correct unsafe conditions / hazards.

1.2.11.6 Supervisor of Flying (SOF) Program. The Service Provider shall develop a SOF program designed to facilitate safe flight operations. A SOF, selected from the Service Provider supervisors and CFls, shall be present for duty at the Operations Duty Desk during all local flying. The SOF shall have the capability to communicate with Service Provider aircraft by radio. The PM shall designate, in writing, personnel to perform SOF duties and those senior SOFs who are authorized to perform upgrade for SOF trainees. The SOF serves as the focal point for all decisions concerning the flying operation. The SOF shall not simultaneously perform other duties that distract from ensuring a safe flight operation. The SOF shall:

1.2.11.6.1 Determine the flying status.

1.2.11.6.2 Assist with airborne emergencies.

1.2.11.6.3 Coordinate with other flying organizations as necessary.

1.2.11.6.4 Review flight plans.

1.2.11.6.5 Monitor weather and make appropriate weather recalls, as necessary.

1.2.11.6.6 Inform students if flying is canceled and are not required to report to the flight line.

1.2.11.6.7 Coordinate/schedule student transportation.

1.2.11.7 Foreign Object Damage (FOD) Prevention. The Service Provider shall establish in writing, and actively promote a vigorous FOD prevention program and shall immediately remove foreign objects found in aircraft, aircraft parking areas, work areas, and work vehicles. FOD prevention plan shall be submitted to the CO at pre-performance conference.

1.2.11.7.1 Tool Control. The Service Provider shall establish in writing, and maintain a tool control program to ensure tool accountability to minimize potential FOD to aircraft. Tool control plan shall be submitted to the CO at pre-performance conference.

1.2.12. Radio Frequency Management.

1.2.12.1. In view of the number of aircraft involved and resultant volume of communications, thoroughly coordinate as required the utilization of approved radio frequencies and procedures. The Service Provider shall coordinate for new frequencies, replacement frequencies, and renewal of existing frequency assignments.

1.2.13 SERVICE PROVIDER FURNISHED EQUIPMENT, SERVICES, SUPPLIES, and FACILITIES.

1.2.13.1 General Information. The Service Provider shall furnish everything needed to perform this contract according to all its terms, except for any items or services specifically stated as Government furnished. As a guideline, training facilities should meet the area per seat and room size space requirements for lecture classrooms as identified by commercial standards.

1.2.13.2 Office Equipment. Provide all general administrative equipment and supplies relative to Service Provider operations in performing the contract.

1.2.13.3 Academic Classroom and Equipment. The Service Provider shall provide a fully furnished and adequately equipped academic classroom. The classroom will be used to conduct the ground school training, other training, and meetings as required.

1.2.13.4 Equipment Maintenance. Provide all day‑to‑day user maintenance for the care and / or upkeep of all Service Provider furnished equipment.

1.2.13.5 Radio Communication Equipment. Service Provider‑supplied radios shall be capable of transmitting and receiving on appropriate Federal Communications Commission (FCC) assigned frequencies.

1.2.13.6 Service Provider Furnished Publications and Documents. The Service Provider shall provide access to all Service Provider developed publications and documents upon request by the Government.

1.2.13.7 FAA and Manufacturer Publications. The Service Provider shall obtain and maintain current required FAA, manufacturer, and vendor publications.

1.2.13.8 Computer / Automated Data Processing. The Service Provider is responsible for acquiring all necessary electronic computer hardware or equipment to produce, update, and maintain the reports, documents, or data files specified in the PWS.

1.2.13.9 Fuel Cans. The Service Provider shall provide OSHA approved fuel cans for the disposal of fuel samples taken during aircrew inspections. The use of so-called GATS jars to reuse fuel samples would be an acceptable waste management technique and is encouraged.

1.2.14 STUDENT SUPPORT.

1.2.14.1 Lodging. The Service Provider shall provide lodging services without charge to students. As a guideline, student rooms will meet normal commercial hotel / motel standards for room space. Each student room will have an adjoining private bath. Students may share a common living area as long as each student room has its own adjoining private bath. Only same-sex students may share such a room. The Service Provider is not obligated to provide cost-free lodging facilities to accompanying family members. The Service Provider will ensure that accompanying family members do not disrupt the living environment of other students. If more than one student lodging facility is proposed, the distance between facilities should be kept to a minimum. Free washing machines and dryers shall be available for student use (preferably one washer and one dryer for approximately every 12 students).

1.2.14.2 Student Transportation. The Service Provider shall provide student transportation between the training center(s), the lodging facility(s), the dining facility(s) and commercial airport(s) for IFS-FMS student’s official arrival / departure. This service must be provided at convenient intervals and on a schedule known in advance to students planning to arrive and depart by commercial airline. Service Provider provided transportation is to support this contract and not for student recreational use.

1.2.14.3 Dining. The Service Provider shall provide or ensure that students have access to dining facility(s) and that the facility is accessible for breakfast, lunch and dinner. In addition, since this program is designed for foreign students, there will be unique meal requirements and meal times based on cultural or religious beliefs. The Service Provider will have to accommodate the student as these situations arise within reason and agreement to both parties.

1.2.15.4 Medical. Depending on location of the Service Provider’s training site, the Service Provider shall ensure students have access to medical facilities. Such medical facilities should be familiar with the basic requirements of flight medicine and aviation physiology. IFS-FMS students will be required to carry medical insurance or AFSAT create a case line to cover expenses of medical and or dental treatment.

SECTION C‑2

SERVICE SUMMARY

2.1 SERVICE SUMMARY:

PERFORMANCE OBJECTIVE

PWS PARAGRAPH

NUMBER

PERFORMANCE THRESHOLD

METHODS OF INSPECTION

Adhere to an established annual schedule.

1.2.1.3.2 Schedule adherence of 90%.

Schedule deviations compared to annual schedule.

Train IFS-FMS students IAW syllabus.

1.2.1.2 and 1.2.1.2.1 90% students completion rate without deviation Student test and CFI reports.

Provide flying training plans 1.2.1.2 100% Compliance. The Service Provider shall have, at all times, current and updated flying training plans.

Weekly, monthly and annual flying schedule.

Conduct mass briefings that provide UFT-like experience to IFS students.

1.2.1.2.2 100% Compliance. Briefings shall include as a minimum, actual and forecast weather, current FCIF, Standup Emergency Procedures, NOTAMs, and Ops Notes of Interest to aircrew.

Review briefing binder, reports, and attendance.

Conduct quarterly CFI Flight Safety Brief 1.2.1.2.3 100% Compliance Review CFI signatory documentation.

Ensure CFIs Comply with Local Area/Airport operating Procedures 1.2.1.4 1 Deviation Reported per Quarter Review QC reports of deviations.

Establish and update Mid-Air Collision Avoidance (MACA) Handbook 1.2.1.4.1 100% Compliance. The Service Provider shall have, at all times, a current and updated MACA Handbook.

Review documents.

Provide Qualified Certified Flight Instructors and Establish and maintain Go / No Go Checklist system; ensure all aircrews accomplish items before every flight 1.2.1.6.1 100% Compliance. No safety of flight deviations (FCIF, DNIF status, non-current status).

Review checklist for accuracy and currency.

Provide security for Service Provider’s facilities and aircraft 1.2.1.7 100% compliance. Ensure facilities and aircraft are monitored at all times.

Physical inspection of security operations and review of security procedures.

Provide Emergency, Fire, Crash and Rescue services 1.2.1.8 100% compliance. Ensure Emergency, Fire, and Crash and Rescue services are available at all times during training operations.

Physical inspection of facilities…