Performance Work Statement PWS Night Monitor 26 Nov 24.pdf

PERFORMANCE

WORK

STATEMENT

Facility Operations Support - Night Monitor

1413 Arkansas Road JB Andrews, MD

26 November 2024

PERFORMANCE-BASED WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

1 DESCRIPTION OF SERVICES

2 GENERAL INFORMATION

3 SERVICES SUMMARY ............................................................ Error! Bookmark not defined.

4 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

1. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, equipment, tools, materials, supervision, transportation and parts, to provide Night Monitor Services on Joint Base Andrews, MD. This requirement is for one (1) Night Monitor per shift applies to the 316th FSS Education and Training Center (building 1413) as well as any borrowed classroom(s) on JB Andrews. Performance shall be in accordance with all applicable laws, standards, instructions, executive orders, commercial practices, and requirements contained in this Performance Work Statement (PWS).

1.1 SPECIFIC REQUIREMENTS

1.2 TASKS:

1.2.1 Unlock and secure all scheduled classrooms on the days of regular instruction at least 15 minutes prior to class start time and 15 minutes after all classes end. On the first day of each term, a new course schedule will be provided to the contractor via email, stating which classrooms shall be used and class times. The number and location of classrooms may change without notice.

1.2.2 Move light furniture and equipment (not to exceed 40 lbs) within or between the classrooms in building 1413, as well as other classrooms located on JB Andrews, at the written or verbal request of Education and Training Section Personnel. Tasks may include resetting the desk/chair configuration of a classroom or transferring AV equipment from building 1413 to other classrooms on base.

1.2.3 The Night Monitor shall carry a cell phone and be on call during evening and weekend classes. Instructors may be given the cell number and Night Monitor shall respond to any call immediately.

1.2.4 Follow Force Protection procedures when in effect to include posting the appropriate provided Force Protection signs and checking identification to confirm personnel are DoD-affiliated. The Night Monitor shall allow only authorized personnel in the building: students, institutional faculty and staff, and Education and Training Section personnel.

1.2.5 Ensure instructors use assigned classroom unless authorized a classroom change by Education and Training Section Personnel.

1.2.6 Make periodic (every 30 minutes) checks of hallways and entrances to ensure only authorized personnel are in the building.

1.2.7 Conduct a final security check after all personnel have left the building to ensure all classrooms, hallways, and lavatories are vacant, classrooms are locked, and all windows and exterior doors are locked.

1.2.8 Maintain a logbook to record discrepancies in classroom conditions, special requests, and unusual occurrences; make logbook available to Education and Training Section Personnel at their request. Meeting Room Manager software will be used to schedule and reserve all classrooms.

1.2.9 Ensure all classroom desks are lined neatly in rows, daily after class. Advise instructors of Education and Training Section policy to leave the classroom in its proper original configuration.

Keep record of instructor notifications and notify Education and Training Section Personnel upon third violation.

1.2.10 Check the condition of each room to include seating layout, lights, window, writing boards, and cleanliness and report problems to Education and Training Section Personnel.

1.2.11 Erase dry erase boards daily and clean with cleaner once a week. Remind instructors to erase marker boards prior to leaving classroom.

1.2.12 Clean all marker boards by Thursday of even numbered weeks of each term with government provided solution and erasers.

1.2.13 Remove all miscellaneous items and debris from classroom floors, furniture, and exterior of building and deposit in the nearest trash receptacle. Any article of value found in the classrooms shall be turned into the Education and Training Section customer service desk.

1.2.14 Empty trash cans in all borrowed classrooms in other facilities each evening that class meet and deposit trash in the dumpster located adjacent to the building.

1.2.15 Notify building manager of any necessary maintenance, repairs and classroom lighting that needs to be replaced/completed.

1.2.16 Be familiar with operation and use of interactive smart boards in order to assist instructors as necessary; Education and Training Section Personnel will provide initial training to the primary monitor. Ensure all pens and remote controls are maintained in each classroom. Ensure instructors are aware that these boards cannot be written on with marker pens and that instructions are provided in each classroom.

1.3 EQUIPMENT, SUPPLIES, FILES

1.3.1 The Night Monitor is responsible for the protection and security of all supplies and equipment items within the Education and Training Section complex when on duty.

1.3.2 Audio-visual equipment items checked out shall be returned the same evening. If not returned, the Night Monitor shall retrieve and secure the items.

1.3.3 The Night Monitor shall keep equipment items and all storage areas neat, orderly, and clean. The Government will furnish cleaning equipment and supplies.

1.3.4 Examples of supplies available for check out are: markers for marker boards, television with DVD, LCD projector with computer on AV cart, overhead projector.

1.3.5 The Night Monitor shall be available in the classroom facility to sign out audiovisual equipment and teaching aids to instructors per established procedures; Education and Training Section Personnel will provide an initial overview of sign out procedures to the primary monitor.

Ensure equipment is returned at appropriate time and equipment room is secured at all times.

1.3.6 Report all facility and equipment items needing repair to Education and Training Section personnel and place a sign on the item to notify others that it is out-of-order.

1.4 CONTRACTOR REQUIREMENTS:

1.4.1 New night monitors will attend a one-hour orientation with Education and Training Center personnel prior to commencing night monitor tasks.

1.4.2 Report to the appropriate Education and Training Section staff the week prior to the beginning of each scheduled term to determine which classrooms are to be used during a scheduled term.

1.4.3 Remain physically present in the designated facility during all scheduled periods of duty. If available, The Education and Training Section may provide an office with Wi-Fi for Night Monitor use while on duty.

1.4.4 Assume responsibility for the repair or replacement of equipment or Government property damaged or lost, if due to incumbent’s negligence.

1.4.5 Contractor will be issued building keys from the Facility Manager at the beginning of the period of performance and will turn in all building keys when the contract ends. Contractor assumes responsibility for all keys issued and will pay for the replacement of any keys that are lost. Any key or equipment loss shall be reported to the Education and Training Section immediately.

1.4.6 If unable to report for duty, notify the Education and Training Section in advance and provide a substitute security monitor. The Night Monitor will select and train the substitute upon contract acceptance. The substitute monitor shall report to the Andrews Education and Training Section for orientation prior to the start of their first period of duty. Substitute monitor shall be used no more than 15 days per quarter.

1.4.7 Shall be able to communicate in English. Contractor employees shall present a neat and professional appearance.

2 GENERAL INFORMATION:

2.1 HOURS OF OPERATION: Hours are dependent on course schedules and typically needed Monday through Friday evenings and Saturdays; hours needed will fluctuate as course schedules change throughout the period of performance. The contractor may be contacted on Saturday evenings, Sundays, or holidays. Hours may also be scheduled for a make-up class-meeting period, day or evening hours. Class periods are typically from 1630-2230, plus 15 minutes before and after class meeting or as required by individual instructors. The contractor shall not perform services on Federal Holidays, which include New Year’s Day, Labor Day, Martin Luther King Day, Columbus Day, Presidents Day, Veterans Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day. Any holiday rescheduling shall be at no additional cost to the government and shall not be the basis for non-performance.

2.2 SECURITY REQUIREMENTS: All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. The contractor shall be responsible for the action of any of their subcontractors and their employees who are working on JBA. Monitor must be able to pass Security Forces background check for base access. The contractor and subcontractor shall hire U.S. citizen(s) that are in possession of a valid State driver’s license and birth certificate; if the employee is not a U.S. citizen, the contractor and/or subcontractor may hire non-U.S. citizens if they are in possession of a Green Card, Social Security Card, Resident Card, Work Visa, and State issued Identification Card. If driving on base a State issued driver’s license is required. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

2.3 WEAPONS. Weapons of any sort are not authorized on JBA, this includes guns, knives, swords, nun chucks, brass knuckles, or any other weapon that has a sole purpose to injure or maim. Combination tools such as Leatherman and small pocketknives with folding blades less than four inches are authorized if used in the performance of duty. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.

2.4 ILLEGAL CONTROLLED SUBSTANCE: The U.S. Federal government is the most vocal opponent of the drug industry and it has set the de facto international standards regarding the legality and illegality of different drugs. Illegal controlled substance and narcotics are not authorized on JBA whatsoever. Controlled substances shall not be transported on the installation via vehicle or on an individual person. Marijuana/cannabis, cocaine, crack cocaine, LSD, methamphetamine (meth), heroin, anabolic steroids, psilocybin mushrooms, are some of the forbidden substances (this list is not all-inclusive). Prescription medications are authorized for the person the medication is issued; however, the medication must not be expired, and the label must clearly indicate the name of the person the medication is issued to. Otherwise, prescription medication may be deemed illegal by law enforcement officials. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.

2.5 CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE (DOD)

CONTRACTOR SERVICES DURING CRISIS. In the event the contractor is unable to perform his daily operations due to peacetime emergency and/or wartime contingency disturbances, etc., neither the Government nor the contractor shall take action for non-compliance with contract requirements. Upon notification by the CO, the contractor shall perform emergency and special event services, contingencies, operational readiness exercises or inspections. Emergency and special event services will be priced separately from routine services.

2.6 GOVERNMENT REMEDIES. The CO shall follow FAR 52.212-4, Contract Terms and Conditions- Commercial Items (Nov 2023), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

2.6.1 In the event of an emergency, the contractor will first contact appropriate emergency services (e.g. call 911). The contractor will then notify the COR or designated government representative at 757-660-5597 of the emergencies as soon as it is safe to do so.

2.7 QUALIFICATIONS:

2.7.1 Must have basic computer knowledge to include troubleshooting and knowledge of hardware.

2.7.2 Shall have reliable transportation and live within a reasonable commuting distance of Joint Base Andrews.

2.7.3 Must be able to lift up to 40 lbs. and set up audio visual equipment including smart boards, overhead projectors, slide projectors and DVD’s.

2.7.4 Contractor must be actively registered in the System of Award Management (SAM.gov) with a valid Unique Entity Identifier (UEI).

3 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES: The US Government will not provide any equipment, fuel, personnel, utilities or facilities to the contractor for the execution of this contract. Should an emergency arise, only the necessary basic lifesaving and life support measures will be provided during the emergency.

4 SERVICES SUMMARY:

Performance Objectives

PWS

Reference

Performance Thresholds

Unlock and all classrooms at appropriate times

1.2.1 On time and accurate room

availability 98% of the time.

Set up and maintain classroom furniture arrangement and cleanliness

1.2.10 Furniture reset to original position

and rooms and boards left clean 98% of the time

Inventory 1.3.1 No lost inventory Security – Buildings secured each night 1.2.8. No unsecured areas in any building used for classes