Custodial_Past_Performance_Questionnaire_14_Apr_15_Att_6.doc

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Attached to
Custodial Services for PAFB and CMAFS Federal contract opportunity
Solicitation number
FA2517-15-R-5004
Issued by
Department of the Air Force Space Command

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Attachment 6 Past Performance Questionnaire

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CMAFS_Square_Footage_Appendix_A2_14_Apr_2015.pdf PDF
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WD_22_Dec_14_Att_3.pdf PDF
Custodial_QASP_14_Apr_5_Att_7.docx DOCX document
Price_List_20_Apr_15_Att_2.pdf PDF
Client_Authorization_Letter_14_Apr_15_Att_8.docx DOCX document
FA2517-15-R-5004_Draft_RFP.pdf PDF
PAFB_and_CMAFS_Custodial_PWS_14_Apr_15_Att_1.doc DOC document
Custodial_CBA_2014-2017_Att_5.pdf PDF
Consent_Letter_14_Apr_15_Att_9.docx DOCX document
Workload_Estimate_20_Apr_15_Att_4.pdf PDF
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FA2517-14-R-5002

PAST PERFORMANCE QUESTIONNAIRE Att 6 The below-named contractor/offeror is being considered for award of a contract for Custodial Services at Peterson Air Force Base and Cheyenne Mountain Air Force Station, Colorado. A primary consideration in our selection process is the contractor’s history of performance of similar efforts. Please make every effort to be thorough in your answers/comments. Completed questionnaires can be returned via email or mail to the following:

When filled in this document is source selection sensitive information iaw FAR 2.101 & 3.104

EMAIL: Jeremy.Rash@us.af.mil, Tina.Crosby.3@us.af.mil and Troy.Thomas.11@us.af.mil

MAIL: 21st Contracting Squadron/LGCAB

Attn: Jeremy Rash

Building 1324

580 Goodfellow St.

Peterson AFB, CO 80914-1648

A. GENERAL INFORMATION

Offeror’s Name:__________________________________________________________

Address: _______________________________________________________________ Telephone Number:_____________________ Point of Contact:____________________

B. RESPONDENT INFORMATION

Name:_________________________________ Title:___________________________ Organization & Address:___________________________________________________

Telephone: _______________ FAX:_______________ Email:____________________

C. CONTRACT INFORMATION

Contract Title:____________________________________________________________

Period of Performance:____________________ Contract Number:_________________

Dollar Amount of Contract:_________________________________________________

Services Performed:_______________________________________________________ SCOPE OF SERVICE: Please enter the total number of buildings serviced, total sqft serviced, and place an X below the type(s) of buildings or categories serviced

Total # of Buildings Serviced
Total Square Footage Serviced
Child Care Facilities
Medical Facilities
Distinguished Visitor Area Cleaning
Fitness Centers
Emergency Clean-up & Response
Admin Areas

EXAMPLE AS FOLLOWS:

SCOPE OF SERVICE: Please enter the total number of buildings serviced, total sqft serviced, and place an X below the type(s) of buildings or category serviced

Total # of Buildings Serviced
Total Square Footage Serviced
Child Care Facilities
Medical Facilities
Distinguished Visitor Area Cleaning
Fitness Centers
Emergency Clean-up & Response
Admin

Areas

15
780,000
X

X

X
X

D. PERFORMANCE INFORMATION

The Air Force will use your survey responses to determine a level of confidence, based on the offeror’s past performance record, concerning the offeror’s ability to successfully perform our requirement in accordance with the contract. Please assign one of the following ratings to each of the questioned areas listed below. The ratings selected will indicate the degree of doubt or confidence concerning performance in each area.

RESPONDENT WILL NOT FURNISH ANY PAST PERFORMANCE INFORMATION TO OFFEROR SUBMITTING A PROPOSAL FOR THIS SOLICITATION.

Rating
Description
EXCELLENT (E)
The Offeror’s performance met contractual requirements and exceeded many requirements to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
VERY GOOD (VG)
The Offeror’s performance met contractual requirements and exceeded some requirements to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
SATISFACTORY (S)
The Offeror’s performance met contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the Contractor appeared or were satisfactory.
MARGINAL (M)
The Offeror’s performance did not meet some contractual requirements. The contractual performance reflected a serious problem for which the contractor had not identified corrective actions or proposed actions appeared only marginally effective or were not fully implemented.
UNSATISFACTORY (U)
The Offeror’s performance did not meet most contractual requirements, and recovery was not in a timely manner. The contractual performance contained a problem(s) for which the contractor’s corrective actions appeared or were ineffective.
NOT APPLICABLE (N/A)
Not applicable or unknown. Did not observe performance in this area. No performance record is identifiable.

E. PEFORMANCE EVALUATION AREAS

Please use the above ratings and their assigned definitions to describe the offeror’s performance in the following areas:

1. ACQUISITION OF MATERIALS

a. Contractor's ability to maintain and restock required supplies appropriate to customer needs
E
VG
S
M
U
N/A
b. Contractor’s ability to obtain badges, vehicle passes, security clearances and escorts as required
E
VG
S
M
U
N/A
c. Contractor’s ability to procure and use approved chemicals
E
VG
S
M
U
N/A
d. Contractor's overall compliance
E
VG
S
M
U
N/A

COMMENTS/REMARKS________________________________________________________

2. QUALITY OF SERVICE

a. Contractor’s overall quality and timeliness of customer service
E
VG
S
M
U
N/A
b. Contractor’s attention to detail for basic cleaning
E
VG
S
M
U
N/A
c. Contractor’s willingness and effectiveness in correcting identified deficiencies
E
VG
S
M
U
N/A
d. Contractor's ability to manage its workforce during fluctuating workloads
E
VG
S
M
U
N/A
e. Contractor's ability to meet emergency, urgent or routine timelines
E
VG
S
M
U
N/A

COMMENTS/REMARKS_______________________________________________________

3. BUSINESS RELATIONS (MANAGEMENT AND RESPONSIVENESS)

a. Contractor provided experienced managers and supervisors with technical and administrative abilities to meet contract requirements
E
VG
S
M
U
N/A
b. Contractor maintained appropriate staffing levels (number/qualifications)
E
VG
S
M
U
N/A
c. Contractor provided timely response to management deficiencies
E
VG
S
M
U
N/A
d. Contractor’s overall management and responsiveness
E
VG
S
M
U
N/A

4. INTERNAL QUALITY CONTROL PLAN

a. Contractor provided and maintained an acceptable inspection system
E
VG
S
M
U
N/A
b. Contractor adhered to its quality control plan
E
VG
S
M
U
N/A
c. Contractor’s ability to maintain an effective key control program
E
VG
S
M
U
N/A
d. Contractor’s quality control resulted in little/no work on your part to achieve acceptable service (i.e. few failed inspections)
E
VG
S
M
U
N/A
e. Contractor’s overall quality control
E
VG
S
M
U
N/A

5. If a government contract, did the contractor receive any Performance Assessment Reports, Letters of Concern, or Cure Notices?_____________ If yes, please describe:

6. If given the opportunity, would you award another contract to this contractor?_______

Please explain response below:

7. How would you rate the contractor’s overall performance? E VG S M U N/A Printed Name of Respondent_____________________________________

Signature of Respondent___________________________________ Date____________

Job Title:________________________________________________________________

Thank you for taking the time to complete this questionnaire.

FA2517-14-R-5002

FA2517-15-R-5004

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