Custodial_QASP_14_Apr_5_Att_7.docx

Attachment 2, Certificate Of Service (COS) Att 7

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP) FOR

CUSTODIAL SERVICES AT PETERSON AFB (PAFB) AND CHEYENNE MOUNTAIN AIR FORCE STATION (CMAFS)

CONTRACT: FA2517-15-R-5004

The following members of the Multi-functional Team (MFT) have approved this plan on behalf of the entire MFT:

21 CONS/LGCAB

Contracting Officer Functional Director PAFB

21 SW/PMD

Quality Assurance Manager Peterson Air Force Base

Functional Director CMAFS

CHANGE CONTROL SUMMARY

Table of Contents

1 Overview

1.1 Contracted Services

2 Roles and Responsibilities

2.1 Multi-Functional Team (MFT)

2.2 Contracting Officer (CO)

2.3 Contracting Officer Representative Supervisor

2.4 Functional Director (FD)

2.5 Contracting Officer’s Representative (COR)

2.6 Quality Assurance Manager (QAM)

3 Performance Assessment

3.1 Strategy

3.1.1 Quality Control

3.2 Assessment Methods

3.2.1 Periodic Validations

3.2.2 Customer Complaints

3.2.3 Periodic Quarterly Progress Meetings

3.2.4 Collecting Customer Feedback

3.2.5 Use of Metrics

3.2.6 Trend Analysis

3.2.7 External Assessments

3.3 Performance Objectives (PO) and Assessment Items (AI)

Table 1 Performance Objectives

3.4 Performance Assessment Report (PAR)

3.5 Types of Nonconformities

3.6 Performance Assessment File

3.7 Types of Performance Assessment

4 Reporting Performance Results

4.1 Certificate of Service

4.2 Contractor Performance Assessment Report (CPAR)

5 Assessment Records

Attachments

Attachment 1 Performance Assessment Report

Attachment 2 Certificate of Service (COS)

1 OVERVIEW

1.1 Contracted Services. The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at Peterson Air Force Base and Cheyenne Mountain Air Force Station in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. All work performed by the contractor shall be performed in accordance with all applicable laws, regulations, current standards, instructions, and commercial practices.

2 ROLES AND RESPONSIBILITIES

2.1 Multi-Functional Team (MFT) The goal of the MFT is to maintain the highest quality representative services to our customers and propose and initiate improvements through the life of the contract. Under this concept, contract assessment will be focused on ensuring the contract meets requirements as well as continuing to meet the needs of the customer(s). The MFT will strive to:

2.1.1 Develop and foster partnerships for the common goal of continuous improvement. Maintain effective communications with the contractor for the overall success of the contract.

2.1.2 Identify opportunities to improve performance throughout the life of the contract. This includes benchmarking against industry, identifying initiatives, assessing risk associated with these initiatives, using this plan for implementing initiatives and monitoring success of implementation.

2.1.3 Support senior leadership by providing meaningful data reporting, briefings and early warning of significant variances in cost, schedule or performance.

2.1.4 Core MFT members for this contract are the Contracting Officer (CO), Contracting Officer Representatives (COR) and Quality Assurance Manager (QAM). This plan is signed by the CO, Functional Director (FD) and QAM to represent the MFT.

2.1.5 General Duties and Responsibilities of the MFT

2.1.5.1 Develops Performance Objectives (PO) and Assessment Items (AI) identifying mission critical or operationally vital Performance Work Statement (PWS) requirements requiring periodic evaluation.

2.1.5.2 Develops, implements, and maintains this plan. Conducts an annual review of this plan and implements changes if needed to maintain effectiveness.

2.1.5.3 Makes changes to the PWS when needed. Prepares documentation and advocates for funding as needed. Reviews directives which may impact the PWS.

2.1.5.4 Specific responsibilities of MFT members are as follows:

2.2 Contracting Officer (CO)

2.2.1 Ensures requirements of the Federal Acquisition Regulation (FAR) and its supplements are met. Ensures compliance with the terms of the contract and safeguards the interests of the government to include cost and property control. Ensures contractors receive impartial, fair and equitable treatment.

2.2.2 The CO is the only person with authority to direct the contractor, make interpretations of and changes to the contract and resolve disputes or conflicts with the contractor.

2.2.3 Conducts contract specific training for CORs and delegates COR authority for inspection and/or acceptance of services.

2.2.4 Informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract.

2.2.5 Participates in the preparation and submission of annual execution reporting.

2.2.6 Issues COR-prepared PARs with Finding to the contractor when applicable. The CO is the final authority on whether PARs with Finding will be issued to the contractor and is the sole PAR issuing authority of the MFT.

2.2.7 Chairs and leads MFT meetings.

2.2.8 Performs the duties of Approving Official (AO) on annual Contractor Performance Assessment Report (CPAR).

2.3 Contracting Officer Representative (COR) Supervisor

2.3.1 Nominates CORs IAW COR Nomination Memorandum contained in MP5301.602-2(d), affirms all information and assumes responsibilities contained within the memorandum.

2.3.2 Attends COR management training provided by Defense Acquisition University (DAU) and ensures CORs have received DAU, COR and contract-specific training prior to assuming duties.

2.3.3 Ensures CORs are technically qualified to perform COR duties.

2.3.4 Considers COR performance as part of their annual performance appraisals.

2.4 Functional Director (FD) The first-level director or supervisor having functional responsibility for the receipt of contracted services. The FD retains overall responsibility to ensure contracted services adequately support the mission needs of the organization.

2.4.1 Ensures CORs assess, document and report contractor performance IAW this plan.

2.4.2 Stays current on mission changes that could drive necessary contract modifications.

2.4.3 Reviews COR-submitted data for adverse performance trends. When applicable, coordinates with the CO to address problems/trends in contractor performance.

2.4.4 Prepares and submits a monthly Certificate of Service (COS) to the CO NLT than the 10th workday of each month that covers the previous month’s reporting.

2.4.5 Notifies the MFT of any updates and changes to applicable directives that may impact the PWS.

2.4.6 Ensures COR performance is included in annual COR performance appraisals.

2.5 Contracting Officer Representative (COR)

2.5.1 Performs duties and responsibilities designated by the CO in the CO’s Designation Letter. Assesses, documents and reports contractor performance IAW this plan and PWS requirements. Conducts audit of contractor quality control system on a periodic basis or as needed.

2.5.2 Establishes and maintains an assessment file IAW this plan. Upon termination of COR designation, turns over all files and documentation to subsequent assigned personnel.

2.5.3 Remains aware of actual or potential conflicts of interest and immediately notifies the CO. Remains abreast of changes in terms and conditions of the contract.

2.5.4 Participates in requirements definitions and pre-award activities as needed.

2.5.5 Develops, maintains and utilizes checklists as needed for assessment consistency and effectiveness.

2.5.6 Prepares PARs with Finding to identify performance deficiencies IAW this plan and submits to the MFT for review and CO issuance to the contractor. Advises CO on PAR with Finding contractor responses regarding adequacy of corrective actions, corrections of root cause and actions taken to prevent recurrence. Performs follow-up actions and assessments as needed.

2.5.7 Participates in MFT meetings and recommends updates to the PWS and this plan as needed.

2.6 Quality Assurance Manager (QAM)

2.6.1 Advises and assists CORs in effective and adequate quality assurance practices.

2.6.2 Performs Staff Assistance Visits (SAV) as requested by the CO or CORs and provides written results to the CO and FD.

3 PERFORMANCE ASSESSMENT

3.1 Strategy The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the contractor’s work schedule or modified version thereof to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Performance Assessment Report (PAR) for issuance to the contractor.

The contractor shall respond to the PAR IAW instructions provided and return it to the CO within 10 calendar days of receipt. The government will rely to the maximum extent on the Contractor’s Quality efforts to ensure requirements are met with periodic validation of the contractor quality system by the QAM. CORs will assess the contractor’s performance in a manner to sufficiently validate delivery of services and gain confidence in the contractor’s performance. The level of assessment is then adjusted to maintain that confidence.

3.1.1 Quality Control The contractor shall develop and maintain a quality control program/plan to ensure custodial services are performed in accordance with commonly accepted commercial practices and services identified in this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. As a minimum, the contractor shall develop quality control procedures addressing the areas identified in the Service Summary.

3.2 Assessment Methods

3.2.1 Periodic Validations. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. The schedule or modified version thereof, shall be used for COR scheduled inspections and results documentation. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service as stated in the Services Summary in the PWS. Exceeding the performance threshold for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO. Exceeding the performance threshold of these performance objectives, in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team.

3.2.2 Customer Complaints. The COR will receive and investigate complaints. The COR shall initially validate customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the Contractor. The contractor shall re-perform validated customer complaints within the timeframes stated in the Services Summary in the PWS. Exceeding the performance threshold for performance objectives in any one month period shall result in a warning or letter of concern from the CO. Exceeding the performance threshold for performance objectives for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team. CORs must establish customer feedback processes that allow customers to provide positive as well as negative feedback on the services provided. The COR will report COR-validated positive and negative customer feedback in the COS (excluding contractor personnel recognition).

3.2.3 Periodic Quarterly Progress Meetings. The CO, Functional Director, COR, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues may be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The CO will take the minutes of these meetings, put them in writing, signed by the CO and any other signatures as deemed appropriate, and distribute to the Functional Commander, the COR, other Government personnel as appropriate and the Contractor. Should the Contractor not concur with the minutes, the Contractor will provide a written notification to the CO, identifying areas of non-concurrence for resolution.

3.2.4 Collecting Customer Feedback

3.2.4.1. Negative Customer Feedback CORs must first validate negative customer feedback against PWS requirements.

3.2.4.2 If negative feedback is discovered to be invalid, the COR will inform the customer of the reason(s) why it is not valid.

3.2.4.3 For valid negative comments received, the COR will notify the contractor’s representative to allow opportunity for investigation. If warranted, the COR may elect to prepare a PAR with Finding to document performance falling below contract requirements. The COR will provide feedback to the customer on the status of validated negative feedback.

3.2.4.4 Positive Customer Feedback CORs should validate positive customer feedback to ensure the feedback received is not simply a normal contract requirement. Include validated positive feedback in further reporting such as the COS and CPAR.

3.2.5 Use of Metrics Detailed data will be used to the maximum extent to document and report contractor success or failure in meeting contract requirements. An example of this would be in reporting that a PO made the threshold of 5 customer complaints or less and then stating that 3 actual validated complaints were received rather than just stating “satisfactory”.

3.2.6 Trend Analysis The CORs will analyze performance assessment data for trends. Use both positive and negative trends in subsequent reporting of contract performance.

3.2.7 External Assessments External assessments are assessments accomplished by entities outside of the MFT such as Environmental-Safety-Occupational Health Compliance Assessment Management Program, Air Force or Defense Contract Management Agency audits, Airfield Traffic Safety Evaluation Program, etc. Provide external assessment reports to the MFT and include in further contract reporting. The CO will issue PARs with Findings for deficiencies identified when within the scope of the PWS.

3.3 Performance Objectives (PO) and Assessment Items (AI) The POs and AIs listed in Table 1 identify the minimum performance assessment requirements that must be periodically accomplished.

3.3.1 POs mirror the Services Summary (SS) in the PWS. Additionally, the MFT may develop AIs for periodic checks to ensure compliance in functional areas that are not covered in the POs. Each PO or AI has a corresponding performance threshold which is the minimum acceptable performance level and the PWS reference paragraph. Each PO and AI also contains a method of assessment for the COR to use, the minimum frequency at which to accomplish the assessments and the COR responsible to perform the assessment.

3.3.2 The government maintains the right to assess all contract requirements but will make every attempt not to delay the contractor's workflow. The CORs must document and report all assessments of the contractor.

Table 1 Performance Objectives MONTHLY COR Assessment PO 1: Facility Cleaning Service

a. Non-Carpeted Floors

b. Carpeted Floors

c. Stairways/Elevators/Handicap Lifts

d. Walk-off Mats

e. Public Ashtrays and Urns

IAWS PWS para 1.1, Inclusive

Threshold: No more than 5 valid defects per month

Assessment Method: Periodic Validation

MONTHLY COR Assessment PO 2: CMAFS Medical Aid Cleaning Station

IAW PWS para 1.1.6

Threshold:

No more than 2 validated defects per year

Assessment Method:

Periodic Validation

MONTHLY COR Assessment PO 3: CMAFS Distinguished Visitor (DV) Route

IAW PWS para 1.1.7

Threshold:

No more than 2 validated defects per year

Assessment Method:

Periodic Validation

MONTHLY COR Assessment PO 4: Restrooms/Locker Rooms Cleaning Services

a. Clean and Disinfect

b. Restroom Floor Care

c. Stock Restroom Supplies

d. Drinking Fountains

e. Restroom Trash Removal

f. Waterless Urinals

IAW PWS para 1.2, Inclusive

Threshold:

No more than 5 valid defects per month

Assessment Method:

Periodic Validation

MONTHLY COR Assessment PO 5: Periodic Cleaning Services

a. Hard Floor Maintenance

b. Carpet Restorative Cleaning

c. Special Additional A-La Carte Support

IAW PWS para 1.3, inclusive except 1.3.3-1.3.3.1

Threshold:

0 valid defects allowed after one re-performance

MONTHLY COR Assessment PO 6: Special Cleaning Requirements

a. Fitness Center

b. Child Development Center

c. Youth Center/School Age

IAW PWS para 1.4, Inclusive

Threshold:

No more than 3 valid defects per month

MONTHLY COR Assessment PO 7: Emergency Cleaning

a. Completed by designated date/time

b. Within 1 hour of notification, within 30 minutes of notification for blood/infectious material

IAW PWS para 1.3.3-1.3.3.1

Threshold:

0 valid defects allowed after on re-performance

Customer Validation

3.4 Performance Assessment Report (PAR) The PAR is used to document contractor assessments and is found in attachment 1 of this plan. PAR Section I is used to document assessment results. PAR Section II is used to document nonconformities (findings) identified during the assessment documented in Section I and forwarded to the contractor for response. When a PAR section II is used to document nonconformity, it is known as a PAR with Finding.

3.5 Types of Nonconformities There are two types of Nonconformities, contractor-identified or COR-identified.

3.5.1 Contractor-Identified Nonconformities CORs and the QAM (as requested) will review contractor-identified nonconformities to ensure corrective measures were successfully implemented with all necessary actions taken to prevent recurrence. If documentation exists which substantiates the contractor has identified the nonconformity and timely corrective action is being taken to correct the nonconformity, a PAR with Finding does not normally need to be generated but may be at the discretion of the MFT. If the nonconformity has not yet been resolved but the contractor has established a timely estimated completion date (ECD) for correction and resolution, CORs will monitor the contractor’s resolution efforts until the nonconformity has been corrected.

3.5.1.1 Generating a PAR with Finding for nonconformities when the contractor has already self-identified may be considered if the nonconformity is a critical item or repeat identification, if the contractor fails to follow through within projected time frames or if safety, environmental, or security issues are involved.

3.5.2 COR-Identified Nonconformities The COR should document nonconformities as quickly as possible on a PAR with Finding and give it to the QAM, as necessary, for review and to the CO to issue to the contractor. When the contractor’s reply is received and found to be acceptable by the MFT, the COR will close and file the PAR.

3.6 Performance Assessment File CORs establish and maintain a Performance Assessment File. The SCOR will ensure the merged central assessment file for this contract is complete. The file must contain the following:

Section 1 – Contract Documents. Includes the PWS, appendices and task and frequency charts.

Section 2 – Continuity Log. A record of actions taken in the performance of COR duties providing a brief synopsis of contract inspection activities and meetings/conversations with the contractor regarding contract performance. This Log should be used to provide continuity between CORs as well as needed documentation. Items contained in this log are at the discretion of the CORs but efforts should be made to ensure it is utilized when necessary.

Section 3 – Appointment and Designation Letters/Training Certificates. COR designation letters from the CO, nomination letter from the supervisor and training certificates.

Section 4 – Records. Includes PARs for contract requirements assessed, as well as any other pertinent records that should be maintained.

Section 5 – Other Items (Optional). Any other items the COR feels are necessary.

3.7 Types of Performance Assessment Performance Assessment is accomplished in the following ways:

3.7.1 COR Assessment CORs assess and document the POs and any AIs outlined in Table 1. The CO will use data and nonconformities discovered to validate the effectiveness of the contractor’s quality efforts. CORs are quality system-focused, ensuring the contractor’s quality system is effective and complies with PWS requirements, but may also at times identify nonconformities based on other actual PWS requirements. All assessment results are documented in the monthly COS.

3.7.2 Contractor Self-Assessments The contractor assesses his own performance IAW his quality plan and maintains documentation of the results. The contractor will generate contractor-identified nonconformities and employ corrections and subsequent actions to prevent recurrence IAW his quality plan.

3.7.3 External Assessments The CORs review and report external party assessment reports to validate performance against PWS requirements. The COR will include the results of any of these external assessments in the monthly COS. The CO will use data and nonconformities discovered by external assessments to trace back the effectiveness of the contractor’s quality system.

4 Reporting Performance Results

4.1 Certificate of Service (COS) CORs report all performance assessment results in a monthly COS to the CO. Performance data reported in the COS certifies services provided were accepted by the government and provides centralized data for further reporting such as CPARS as well as feedback to the contractor. Accuracy and completeness of each COS is critical for further reporting.

4.2 Contractor Performance Assessment Report (CPAR) The annual report of contractor performance is used to provide past performance information to source selection teams for consideration in other acquisitions. Accuracy, completeness and ratings within the CPAR are critical and mainly based on the twelve monthly COS’.

5 Assessment Records Maintained in the performance assessment folder, other designated locations or the contract file for the life of the contract or as specified by the records disposition schedule. The CO may specify a transfer of these records to the contracting office at the conclusion of the contract. COR must contact the CO for the final disposition instructions upon contract completion.

PERFORMANCE ASSESSMENT REPORT (PAR)

For Check Blocks, enable and lock Forms Toolbar

Section I. Performance Assessment

|_| No Finding |_| Minor Nonconformity |_| Major Nonconformity

7. PERFORMANCE ASSESSMENT—DESCRIBE CONTRACTOR PERFORMANCE

Section II. Nonconformities Identified

Contracting Officer

13. BRIEF DESCRIPTION OF THE FINDING (Include PWS reference narrative)

14. FINDING IMPACT

15. INSTRUCTIONS TO THE CONTRACTOR: If a suspense date is entered in block 12, respond with a corrective action plan that details the corrective action of the cited nonconformity, the cause of the nonconformity, and actions taken to prevent recurrence. If date was not entered in Block 12, the Contractor is not required to provide a response.

16. COR ASSESSMENT TO CONTRACTOR’S CORRECTIVE ACTION PLAN

|_| Accepted |_| Rejected

INSTRUCTIONS. The PAR is used to document contract performance assessments, to report nonconformities to the contractor and to request correction actions taken by the contractor to prevent recurrence. Instructions are included for blocks not self-explanatory.

SECTION I - PERFORMANCE ASSESSMENT. Use document assessments of contractor performance with PWS requirements. At a minimum, document assessments of Performance Objectives (PO) and Assessment Items (AI) from the Performance Plan.

Block 4, Finding Category: Check one block only.

No Finding: Performance meets PWS requirements.

Major Finding: A conclusion that identifies a condition that has a significant adverse effect on the quality of the activity under review such as:

1. Failure to meet a Performance Threshold.

2. Significant mission degradation in any Contractor operated function.

3. A situation that is likely to result in hazardous or unsafe conditions for individuals (or any other government resource) coming into contact with the work.

4. Failure to provide adequate corrective action to prevent reoccurrence of government identified findings.

5. Failure of the contractor to provide corrective action to self-identified nonconformities within a reasonable time frame dependent on nonconformity complexity.

6. Any failure to adhere to security regulations resulting in a security incident.

Minor Finding: A departure from established standards having little bearing on service provided. If the same minor finding is repeatedly identified, it may be an indication that a Major Finding has occurred because the Contractor’s quality system has not acted to prevent recurrence. In this case, the Minor Finding may be elevated to the level of a Major Finding and a new PAR initiated.

Block 5, Contract Requirement: Identify contract requirement, i.e., Civil Engineering.

Block 7, Performance Assessment: Enter the particular details and results of the assessment. Detailed results of assessments are required to report and manage contract performance. Avoid Pass/Fail descriptions of contract performance when possible.

SECTION II - NONCONFORMITIES IDENTIFIED. Used to document nonconformities identified during an assessment. Section II is used to notify the contractor of the finding and request corrective action.

Block 10, Control Number: Assigned by the issuing authority. Track all findings with a Control Number containing the first two or three letters of the name of the site or contract - the last two digits of the fiscal year - and a three digit number starting with 001 and progressing upward through the fiscal year. For example, the 1st PAR finding for Peterson for FY10 is: PE-10-001. When the QAM issues a PAR with Findings, the QAM will use the same format and add a “Q” designator after the last two digits of the fiscal year. For example, PE-10Q-001.

Block 11, Issuing Authority/Name/Grade: Enter the Grade/Name. The issuing authority for a PAR with Finding is the CO.

Block 12, Response Suspense Date: Enter the date the response is due from the contractor for the cited nonconformity. Normally, this is two calendar weeks unless extenuating circumstances exist. The response suspense date is for initial response from the contractor and not necessarily the complete corrective action plan.

Block 13, Brief Description of the Finding (Include PWS reference): Clearly and briefly, state the details of the finding including the PWS reference and quote. For example:

PWS para 3.4 reads: “The contractor shall maintain an MSDS in the work area for all hazardous materials used in the work center.” The contractor did not have the MSDS for “Simple Green” in the building 100 work area.

Block 14, Finding Impact: Enter the impact the finding has, or could reasonably have, on mission accomplishment.

Block 16, COR Assessment to Contractor’s Corrective Action Plan: Indicate if the contractor has corrected the nonconformity and if the preventive actions appear to be sufficient to prevent recurrence.

PAR Continuation Sheet. A PAR continuation sheet may be used to expand upon information in Sections I and II or to document recurring assessments during the contract year. For example, if the performance plan requires the COR to assess a certain PWS requirement every 30 days, a table of those checks could be developed and inserted into a continuation sheet. This allows the COR to have only one PAR per year generated for each recurring assessment requirement. If nonconformity is identified, complete a separate PAR for that particular finding. For Example:

PWS Reference

Attachment 1, Performance Assessment Report (PAR)

COS Generation Process

Goal for final COS is by 10th duty day of each month

1. COR submits a draft COS in word format to the MFT. The MFT reviews the COS draft and provides comments to the COR. After comments are received and resolved, the COR sends the COS to the FD for signature.

NOTE: Draft COS’ are not provided to any contractor personnel.

2. The FD reviews the COS. If the FD agrees with the COS, the FD signs and send back to the COR.

3. COR converts the signed COS to PDF and disperses the signed PDF file to the MFT and the contractor. COR also files a copy in the assessment folder.

4. The COS is located below. Remove the instructions in your COS.

MEMORANDUM FOR 21 CONS/LGCA

FROM: 21 CES/CD

SUBJECT: XXXXXXXXXXXXXXXXX

SECTION I: Performance Summary. Services rendered were XXXXX for the reporting period. This COS is not all-inclusive of all performance data; other data sources may be used in preparing the CPAR, Incentive/Award Fee/Award Term or for other assessment purposes.

Element A: Performance Assessment by Services Summary (SS).

Element B: Performance Assessment Reports with Findings Summary

Element C: External Assessments. Report summary of external party assessments such as Special Interest Inspections, COMSEC, GSU Support Team, external ESOHCAMP, ATSEP, etc.

Contact Information

SECTION II: Additional Comments. The month of February consisted of XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.

SECTION III: QAE Listing and SOW Functional Area:

Rank/ Name

cc: 21 SW/PMD