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Technical & Advisory Support Services (TA2S) Federal contract opportunity
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FA2517-09-R-6032
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Department of the Air Force Space Command

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Performance Work Statements for Task Orders Awarded against Contract No. FA2517-06-D-9006

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FA2517-06-D-9006

FA2517-06-D-9006-0001

PERFORMANCE WORK STATEMENT

FOR

NORAD-USNORTHCOM/J52 & J59 ADVISORY & ASSISTANCE (A&AS)

12 January 2009

1.0. DESCRIPTION OF SERVICES:

1.1. ORGANIZATION BEING SUPPORTED: HQ N-NC/J52/J59

250 Vandenberg St, Ste B016
Peterson AFB CO 80914-3820

1.2 MISSION: NORAD-USNORTHCOM (N-NC) J5 mission is to develop strategy, doctrine, policy, plans, program advocacy and capabilities definition for the Commander NORAD and Commander US Northern Command in support of NORAD and US Northern Command Missions.

1.3 OVERVIEW OF SERVICES REQUIRED:

1.3.1. The contractor shall provide non personal advisory and assistance services for the USNORTHCOM/J52 and J59 missions in the areas of Organizational Policy, Doctrine development and review, DOD Doctrine Development and Review, and Theater Security Cooperation.

1.3.2. Products shall integrate a strong working knowledge of the N-NC organization, policies, and practices and be suitable for oral and written communication to senior officer-level audiences. Deliverables shall be written with depth of insight and quality level suitable for publication in an appropriate military periodical / journal.

2.0. SPECIFIC REQUIREMENTS:

2.1 SUBTASK 1: Organizational Policy Development and Review . Contractor shall develop and coordinate N-NC command position documents and coordinate on the Unified Command Plan (UCP), Department of Defense (DOD) regulatory materials, Memorandums of Understanding (MOU) and Memorandums of Agreement (MOA), and all other policy documents tasked to USNORTHCOM from various sources. (CDRL 0008, and 0023)

2.1.1. Contractor shall develop, write, revise, and maintain N-NC command position input to the UCP.

2.1.2. Contractor shall coordinate all levels of plans internally with N-NC directorates and staff and externally with the appropriate commands and agencies, collect and compile all comments, conduct comment adjudication meetings, make all necessary changes, maintain records of all comments received and their adjudication for each level of coordination (Action Officer, Planner, and General/Flag Officer), and respond to all inquiries concerning plan comment adjudication.

2.1.3. Contractor shall research, analyze, write and coordinate N-NC electronic staff packages in response to N-NC Task Management System (TMS) tasks and internal N-NC/J5 tasks IAW the N-NC staffing process and deadline provided for each project. Examples include, but are not limited to, coordination and comment on DOD Directives, OSD and Joint Staff documents, joint doctrine publications, and support to CDRUSNORTHCOM congressional testimony.

2.1.4 Contractor shall coordinate the N-NC command position on DOD policy documents, including, but not limited to, Critical Infrastructure Protection, Anti-Terrorism and Force Protection, counter-drug (CD) and counter-narcoterrorism (CNT).

2.1.5 Contractor shall support all phases of N-NC hosted plans conferences and working groups by providing administrative support, participant coordination, physical setup, read-aheads, briefings, or other supporting documents, and on-site support for the duration of the conference or working group.

2.16. Contractor shall develop and coordinate N-NC MOUs and MOAs with other Combatant Commands (COCOMS) and DOD agencies.

2.1.7. Contractor shall support all phases of Distinguished Visitor (DV) assignments, to include Event Book preparation, all required coordination across the N-NC staff and with the N-NC Protocol Office and the Command Group, and IAW the deadlines provided for each portion of the project.

2.1.8. Contractor contingency support for Foreign Assistance to the United States during N-NC contingency operations shall be performed at N-NC/J5 designated spaces in Building 2, Peterson AFB.

2.1.9. Contractor shall perform other tasks in support of NC Defense Support Civil Authorities (DSCA) missions, within the scope of the Overview of Services Required, during normal duty hours.

2.1.10. Estimated Workload:

Project Type
Frequency
Long Term Projects (e.g. document creation taking greater than a year):
12 / yr
Mid Term Projects (e.g. document creation taking less than a year):
4 / mon
Short Term Projects (e.g. document reviews taking less than a week):
36/ mon
TDY (mandays)
85 / yr
Meetings (local)
53 / mon

2.2. SUBTASK 2: DOD Doctrine Development and Review (supporting J52). Contractor shall develop, review and coordinate DOD Doctrine for Government approval as follows. (CDRL 0008, and 0023)

2.2.1. Contractor shall develop, write, revise, and maintain on the N-NC shared drive the most current version of DOD/Joint Doctrine.

2.2.2. Contractor shall coordinate plans internally with the N-NC directorates and staff and externally with the appropriate commands and agencies, collect and compile all comments, conduct comment adjudication meetings, make all necessary changes, maintain records of all comments received and their adjudication for each level of coordination (Action Officer, Planner, and General/Flag Officer), and respond to all inquiries concerning plan comment adjudication.

2.2.3. Contractor shall research, analyze, write and coordinate N-NC electronic staff packages in response to N-NC TMS tasks and internal N-NC/J5 tasks IAW the N-NC staffing process and deadline provided for each project. Examples include, but are not limited to, coordination and comment on DOD Directives, OSD and Joint Staff documents, joint doctrine publications, and support to CDRUSNORTHCOM congressional testimony.

2.2.4. Contractor shall conduct lead agent representative activities in accordance with CJCSI 5120.02, Joint Doctrine Development System and other policy direction. This includes but is not limited to writing doctrine, identifying and maintaining regular contact with key players/stakeholders in the development effort, and consolidating and coordinating input to draft publications for which CDRUSNORTHCOM is lead agent.

2.2.5. Contractor shall create point papers, executive summaries, trip reports and other document packages IAW N-NC formats and the deadline provided for each project.

2.2.6. Contractor shall support doctrine adjudication working groups and joint working groups hosted by USNORTHCOM.

2.2.7. Contractor shall support all phases of N-NC hosted plans conferences and working groups by providing administrative support, participant coordination, physical setup, read-aheads, briefings, or other supporting documents, and on-site support for the duration of the conference or working group.

2.2.8. Contractor shall review draft doctrine assigned, providing input on content and providing continuity of oversight during the development process.

2.2.9. Contractor shall support all phases of DV assignments, to include event book preparation, all required coordination across the N-NC staff and with the N-NC Protocol Office and the Command Group, and IAW the deadlines provided for each portion of the project.

2.2.10. Contractor shall coordinate the USNORTHCOM command position on draft doctrine released by the Joint Staff J7 to the Joint Doctrine Development Community. Ensure the task is assigned to all appropriate USNORTHCOM directorates and the response is formatted correctly and submitted by the assigned deadline.

2.2.11. Contractor shall identify, adjudicate, and elevate as necessary, significant issues that arise during the development process. Use diplomacy when addressing issues with all involved with the effort.

2.2.12. Contractor shall conduct administrative actions in support of doctrine review and development that include but are not limited to developing Microsoft Power Point presentations; using Microsoft Outlook for e-mail and task tracking purposes; using Microsoft Project for doctrine development planning and progress tracking; and submitting items to be posted/posting items to the doctrine web portals, as appropriate.

2.2.13. Contractor shall attend conferences and working groups, both on and off-site, in support of N-NC/J5 doctrine coordination and development.

2.2.14. Contractor shall perform other tasks in support of the Doctrine development process and N-NC/J5 Objective Statement, during normal duty hours.

2.2.15. Develop presentations on Strategic Guidance, Joint Concepts and Experimentation for N-NC chain-of-command, training classes, visiting groups, etc.

2.2.16. Estimated Workload:

Project Type
Frequency
Long Term Projects (e.g. document creation taking greater than a year):
8 / yr
Mid Term Projects (e.g. document creation taking less than a year):
3 / mon
Short Term Projects (e.g. document reviews taking less than a week):
24 / mon
TDY (mandays)
67 / yr
Meetings (local)
168 / mon

2.3. SUBTASK 3: Theater Security Cooperation (TSC) (supporting J59). Contractor shall develop and coordinate USNORTHCOM TSC strategy and plans. Assist in the execution of the Security Assistance programs with Canada and Mexico and The Bahamas which foster relationships, military cooperation, and regional access. (CDRL 004,005,005, 0008, 0023, and 0025)

2.3.1. Contractor shall develop and maintain the TSC Strategy document, briefings and supporting papers.

2.3.2. Contractor shall coordinate staff packages and documents internally with the N-NC directorates and staff, and externally with the appropriate commands and agencies, collect and compile all comments, conduct comment adjudication meetings, make all necessary changes, maintain records of all comments received and their adjudication for each level of coordination (Action Officer, Planner, and General/Flag Officer), and respond to all inquiries concerning plan comment adjudication.

2.3.3. Contractor shall research, analyze, write, and coordinate N-NC electronic staff packages in response to N-NC TMS tasks and internal N-NC/J5 tasks IAW the N-NC staffing process and deadline provided for each project. Examples include, but are not limited to, coordination and comment on DOD Directives, OSD and Joint Staff documents, joint doctrine publications, and support to CDRUSNORTHCOM congressional testimony.

2.3.4. Contractor shall develop and maintain TSC implementation plans, as required, to include procedures to execute and assess TSC Strategy and Security Assistance programs.

2.3.5. Contractor shall create point papers, executive summaries, trip reports and other document packages IAW N-NC formats and the deadline provided for each project.

2.3.6. Contractor shall provide expertise necessary to manage the Security Assistance budget.

2.3.7. Contractor shall support all phases of N-NC hosted plans conferences and working groups by providing administrative support, participant coordination, physical setup, read-aheads, briefings, or other supporting documents, and on-site support for the duration of the conference or working group.

2.3.8. Contractor shall provide expertise necessary to perform duties of Canada, The Bahamas and Mexico desk officers in political and military matters, consistent with the rules on performing inherently governmental activities.

2.3.9. Contractor shall support all phases of DV assignments, to include event book preparation, all required coordination across the N-NC staff and with the N-NC Protocol Office and the Command Group, and IAW the deadlines provided for each portion of the project. In the case of Mexican DV assignments contractor must be able to read, write and speak conversationally in Spanish.

2.3.10. Contractor shall develop and maintain Security Assistance programs with Canada Mexico and The Bahamas focused on International Military Education and Training; Foreign Military Sales; and Excess Defense Articles.

2.3.11. Contractor shall coordinate all aspects of Traditional Commander’s Activities program. ( event concept preparation, conferences, visits, mil-to-mil contacts, sponsorship programs, exchanges, and exercise observers.

2.3.12. Contractor shall provide Planning, Programming, Budgeting and Execution inputs and assistance to N-NCJ5 Program Budget Manager for TSC issues and programs.

2.3.13. Contractor shall translate Mexican government documents and reports from Spanish to English for use by N-NC/J59.

2.3.14. Contractor shall assist N-NC/J5 Program Budget Manager in the reconciliation of TSC funding documents and TCA event closeout.

0. Contractor shall attend conference and working groups, both on and off-site (CONUS, primarily and Mexico, Canada and The Bahamas), in support of N-NC/J59

2.3.16 Contractor shall provide expertise necessary to input and extract data from the Theater Security Cooperation Management information System (TSCMIS) and provide training to Command TSCMIS users and authorized outside agencies.

2.3.17. Contractor shall perform other tasks in support of the TSC and N-NC/J59 Objective Statement, during normal duty hours.

2.3.18. Estimated Workload:

Project Type
Frequency
Long Term Projects (e.g. document creation taking greater than a year):
12 / year
Mid Term Projects (e.g. document creation taking less than a year):
10 / mon.
Short Term Tasking (e.g. document reviews taking less than a week):
70 / mon.
TDY (mandays)
180 / yr.
Meetings (local)
90 / mon.

2.4. SUBTASK 4 : Monthly Status Report. The contractor shall keep QAP and Division Chief informed of all activities via frequent verbal communication and monthly status reports. The monthly reports shall include the status of resources, resolution of previously reported problems, summary of the preceding month’s accomplishments, new problems encountered (if any), plans for the following month, and the planned deliverables for the next month. Any changes in deliverable schedules for the original task plan will be noted. (CDRL 0011, 0018)

3.0. SERVICES DELIVERY SUMMARY

Performance Objectives
PWS Para
Performance Threshold
(SDS-1) Provide accurate technical and analytical advice, guidance, and products as required by the Task Order.
2.1.

2.2.

2.3.

2.4.

Contractor receives no more than one formal customer complaint / contract discrepancy report per year for each Task Order. Contractor successfully resolves any customer complaint within 10 working days of receipt.

(SDS-2) Provide timely response to time-sensitive requirements, including short notice requirements and a large number requirements in a short period (surge capability)
2.1.

2.2.

2.3.

2.4.

Contractor receives no more than one formal customer complaint/contract discrepancy report per year from all Task Orders.

(SDS-3) Compliance with DD 254, Contract Security Classification Specification, to include proper handling, storage, transmission, and destruction of classified materials.
2.1.

2.2.

2.3.

2.4.

No security violations.

(SDS-4) Requirements/deliverables completed in an accurate, timely manner in compliance with individual task order requirements.
2.1.

2.2.

2.3.

2.4.

No more than one assigned task per month may be later than the specified deadline. The Contractor shall notify the customer in advance when a deadline will not be met. Contractor successfully resolves any customer complaint within 10 working days of receipt.

(SDS-5) Monthly Status Report is completed in an accurate, timely manner.
2.4
No more than one report per year may be later than the specified deadline and no more than 2 working days late. No more than one set of corrections/ edits and the Contractor shall notify the customer in advance when a deadline will not be met. Contractor successfully resolves any customer complaint within 10 working days of receipt.

4.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES:

4.1. GOVERNMENT FURNISHED PROPERTY

4.1.1. HARDWARE: All Automated Data Processing associated equipment (computers, printers, copiers, fax, NIPR and SIPR email accounts, etc.) associated with the performance of this PWS in Government facilities will be provided by the Government, unless otherwise directed and coordinated.

4.1.2. SOFTWARE: All software associated with the performance of this PWS in Government facilities will be provided by the Government.

4.2. GOVERNMENT FURNISHED RESOURCES: N-NC/J52 will furnish workspace for up to 10 personnel in the Building 2 on Peterson AFB, including desk space, chairs, computers connected to NIPRNET access, SIPRNET access, use of telephones, copier and fax machines.

4.2.1. FACILITIES, SUPPLIES, AND SERVICES: Unless otherwise stated in this PWS, the Contractor will perform work under this PWS in government facilities at Peterson AFB Colorado Springs, Colorado.

4.2.2. INFORMATION SOURCES: Government personnel will provide technical input, answer questions, review/approve completed work, and provide feedback regarding contractor efforts. Quality Assurance Personnel (QAP) will be the primary source of technical guidance for this PWS.

4.2.3. GOVERNMENT FURNISHED INFORMATION: Copies of reference materials cited in PWS paragraph 2.0 and subparagraphs will be provided to the contractor.

4.3. MATERIALS AND OTHER DIRECT COSTS (ODCs): QAP shall approve all contractor purchases costing less than $500. Any item exceeding this dollar threshold will require approval of the Contracting Officer prior to purchase.

5.0. GENERAL INFORMATION

5.1. SECURITY. All personnel assigned to this task order must possess a TOP SECRET United States Government security clearance prior to beginning work on this PWS. The Government (N-NC/J2) will provide the required security billets through the established approval and management processes. Access to special access programs/activities/briefings may be required as part of this effort, and personnel assigned shall be capable of gaining such access. If personnel require access to certain special access programs, a counter-intelligence polygraph may be required. Contractor personnel shall not divulge any information about files, data, processing activities or functions, USERIDs, passwords or other information to anyone not authorized access to such information. Contractor personnel shall abide by all N-NC rules, procedures and standards of conduct. Contractor personnel shall perform the required end-of-day N-NC/J5 office security check approximately once every month.

5.2. ACCESS TO GOVERNMENT PROPERTY AND FACILITIES: The Contractor shall be allowed non-escorted access to Government buildings on Peterson AFB/Cheyenne Mountain Air Force Station, and other sites, consistent with task requirements. Contractor personnel may also enter facilities where escorted access is mandatory. If so, Contractor personnel shall be notified before entering the facility. Access to government facilities, documents, and systems shall be in accordance with DD Form 254, and Department of Defense Contract Security Classification Specifications.

5.3 TRAVEL: Contractor shall obtain advance QAP approval for travel in support of N-NC/J52 mission requirements.

5.3.1 Contingency Travel: On occasion, when requested by QAP, the Contractor will provide quick response support to accelerated timelines for completion of the tasks described under paragraph 2.0 which may include travel to deployed locations.

5.3.2. Non-Contingency Travel: Travel away from the normal duty location shall be performed as approved by QAP. Within five business days of return, trip reports summarizing the travel will be prepared IAW the approved N-NC J5 trip report format.

NC/J52 Projected Travel (per 12 months)
Destination
Number of Trips
Number of People
Duration
DC
21
1
3 Days
Newport RI
1
1
3 Days
Honolulu HI
5
1
5 Days
Miami FL
7
1
4 Days
Tampa FL
2
1
3 Days
Washington DC
12
2
5 Days
Suffolk VA
2
2
5 Days
Mexico City MX
12
1
4 Days
Ottawa CAN
11
1
4 Days
Pensacola FL
1
1
4 Days
Dayton OH
3
1
5 Days
Boston MA
1
1
3 Days
Norfolk VA
4
1
3 Days
The Bahamas
6
1
5 Days
Barbados
2
1
5 Days
Jamaica
2
1
3 Days
Ft Benning
2
1
3 Days
San Antonio TX
3
1
3 Days

5.3.3 Passports, Visas, Customs, and Travel. Contractor employees shall possess a valid passport for travel to Mexico and Canada. All contractor employees are subject to customs, processing procedures, laws, agreements, and duties of the country to which they are traveling and procedures, laws, and duties of the United States upon re-entry.

5.4. PRODUCT OWNERSHIP. All products produced by the Contractor in the performance of this PWS are the property of the Government.

5.5 PROPRIETARY DATA.

5.5.1. The Contractor shall request government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this PWS.

5.5.2. The Contractor shall be provided access to information required to accomplish assigned tasks commensurate with security clearance and on a need to know basis.

5.5.3. During the contract period, all data pertaining to this contract shall be returned to the Government upon contract expiration. The Contractor shall not retain classified or unclassified material generated or received under this contract after the contract ends without approval of the appropriate office of primary responsibility.

5.5.4. The Government has unlimited rights to all deliverables developed under this PWS. The Contractor shall not use any materials pertaining to this contract for business development or any other vendor strategic purposes.

5.5.5. Contractor personnel will be required to Government sign non-disclosure agreements prior to start of work.

5.6. HOURS OF WORK. The Contractor shall provide performance coverage to the Government from 0700-1700; N-NC core work hours are 0800-1600, and most support will be required during those hours. Requirements may arise with little or no notice (e.g. an exercise or real-world contingency) requiring work hours occurring at night and on weekends in support of directorate and Command mission requirements. A contact phone number shall be provided to QAP for short-notice night and short-notice weekend support.

5.7. PERIOD OF PERFORMANCE: The periods of performance for this task order are as follows, except as otherwise specified in individual paragraphs, above:

Period
Start Date
End Date
Base Year
30 Sep 06
29 Sep 07
Option Year 1
30 Sep 07
29 Sep 08
Option Year 2
30 Sep 08
29 Sep 09
Option Year 3
30 Sep 09
29 Sep 10
Option Year 4
30 Sep 10
29 Sep 11

5.8. MANAGEMENT: The contractor shall appoint a project manager who shall be responsible for coordinating with QAP to obtain and clarify contract requirements and who will be responsible for the daily control and supervision of contractor's employees. The Project Manager shall ensure the contractor's employees understand the prohibitions imposed on the U.S. Government regarding personal services contracts and will report instances where the Government attempts to control or supervise contractors' employees to QAP or contracting officer immediately. Contractor shall ensure its personnel identify themselves as contractors in accordance with applicable N-NC directives and instructions. Notwithstanding any language in this Task Order that may imply otherwise, Contractor shall ensure its personnel do not perform any inherently governmental activities. Contractor shall ensure its personnel do not attempt to represent the Government of the United States or N-NC to any other person or entity, U.S. or foreign, except for delivering a Government-approved message or position.

5.9. SERVICES DURING CRISIS: Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander -The performance of these services is not considered to be mission essential during times of crisis. Should a crisis be declared, the Contracting Officer or their representative will verbally advise the contractor of the revised requirements, followed by a written notification. A representative of the contracting officer will further notify the contractor verbally when the crisis has ended with written notification to follow. Any price changes resulting from this crisis will be negotiated in accordance with FAR clauses for “Changes”.

FA2517-06-D-9006-0002

NORAD-NORTHCOM ADVISORY AND ASSISTANCE SERVICES

PERFORMANCE WORK STATEMENT

FOR

FUTURE SYSTEMS AND INTEGRATION DIVISION

FOR

HEADQUARTERS NORAD-USNORTHCOM (N-NC) J64

10 Jan 2007

1.0. DESCRIPTION OF SERVICES. Advise and assist the Future Systems and Integration Branches in identifying N-NC enterprise Information Technology (IT) and Command and Control (C2) capability gaps. Contractor shall identify shortfalls and requirements refinement; researching, evaluating, assessing, developing, and employing current and new or emerging technologies that will meet these capabilities gaps, shortfalls and requirements. In addition, the contractor shall advise and assist in project and program management from project inception to deployment/fielding for internally developed projects (Tier I). For Service and Agency sponsored programs (Tier II), advise and assist in advocating for and shaping those programs that best support N-NC and its partner operating within the N-NC area of responsibility.

Enterprise Architectures and Integrated Tactical Warning and Attack Assessment System (ITW/AA) Mission Integrity are both integral parts of supporting N-NC’s ability to perform its missions. Enterprise architectures integrates mission process data into architecture models that enable operational assessments for mission process improvements, and correlates IT systems that support or enable each operational mission process in order to prioritize IT Investment Management and operational IT sustainment. ITW/AA Mission Integrity provides assessment of future and peripheral programs and policies’ potential impact to integrity requirements specified by CJCSI and other DoD directives

1.1. ORGANIZATION BEING SUPPORTED:HQ N-NC/J64
250 Vandenberg St
Peterson AFB, CO 80914-4650

1.2. MISSION. The J64 mission is to identify Service and Agency sponsored systems and new technology that may fulfill N-NC capability gaps and shortfalls, and deliver IT and C2 capabilities to N-NC from project initiation to in-service status. J64 supports integration of future and upgraded C2 systems to support NORAD and USNORTHCOM missions. J64 also supports Coalition Warrior Interoperability Demonstration (CWID), Joint Concept Technology Demonstration (JCTD) and architectures as requirements develop and funding becomes available.

1.2.1. J64 conducts capabilities and functional analysis, and advocates for capabilities in accordance with DoDD 8115, and N-NC Instruction 90-XXX, Capabilities Review and Resource Assessment. As required, J64 liaises with other directorates, subordinate commands, higher headquarters, and command partners to articulate capability gaps and shortfalls and to mature requirements to better position the Commands to complete the mission. J64 also provides analysis to strategically align IT investments to achieve N-NC missions of Integrated Theater Warning/Attack Assessment (ITW/AA), Aerospace Defense, Aerospace Warning, Homeland Defense (HLD), and DoD Support of Civil Agencies (DSCA).

1.2.2. J64 manages all internally developed IT enterprise-wide projects (Tier I) as directed by the J6 to meet N-NC information sharing needs. This includes the management of CWID technology transfer initiatives and JCTDs.

1.2.3. J64 coordinates the integration and delivery of IT and C2 Capabilities to N-NC by advocating requirements into the Joint Capabilities Integration and Development System (JCIDS) process, and joint systems and programs. (Tier II)

1.2.4 J64, in support of the Communications and Architecture Panel discussed in NI 10-3 and the draft NI 33-18, which focuses on ITW/AA Mission Integrity, provides assessment of future and peripheral programs and policies’ potential impact to integrity requirements specified by CJCSI and other DoD directives.

1.2.5 J64, in support of the NORAD-USNORTHCOM Chief Information Officer functions, is responsible for Enterprise Architectures. Enterprise architectures integrates mission process data into architecture models that enable operational assessments for mission process improvements, and correlates IT systems that support or enable each operational mission process in order to prioritize IT Investment Management and operational IT sustainment.

1.3. OVERVIEW OF SERVICES REQUIRED. N-NC J64 requires advisory and assistance support to deliver new and enhanced capabilities to N-NC, focusing on the Warfighters’ needs and priorities, in synchronization with operational events, using a rigorous 6 month Block and Spiral methodology.

2.0. SPECIFIC REQUIREMENTS.

2.1. SUBTASK 1: (14%) Advise C4 Program and Project Management. Contractor shall advise the Government in the Project Management Profession and DoD Acquisition Management best practices to deliver projects to the required level of performance, on time and within budget. (approximately 5 major command-wide projects per year, i.e. Deployable C2, Portal, Decision Support System and Logger).

(Base Year Only). Accelerated project management support above the Government anticipated five projects for the base year is required at an accelerated rate (project shall be completed in base year).

(Base Year Only). Contractor shall complete required efforts for the Public Key Infrastructure (PKI) and Portal Project at an accelerated rate, to ensure completion of these tasks within the Task Order base year.

2.1.1. Contractor shall research and advise the Government on best practices to determine total cost of ownership of technical solutions to include project management, development, testing, implementation, training, and sustainment, including logistics, operation and maintenance, and technical refresh over the project’s life cycle. . The contractor shall scope a project prior to project start , capturing associated lifecycle costs based on work breakdown structures. Contractor shall recommend courses of action prior to project funding decisions made by the Government and clearly articulate when requirements creep occurs and the impacts to the project relative to cost, schedule and performance. (CDRL 0023)

2.1.2. Contractor shall provide initial analysis of IT projects’ domain for Government acceptance to include: Refining the operational requirement, developing courses of action (COA), developing a communication plan for the project, developing IT project charter, developing IT project rough order magnitude (ROM) estimates and serving as the coordinator for technical solutions. (CDRL 0018)

2.2 SUBTASK 2: (42%) IT Projects Management Support. Contractor shall advise and facilitate project management support within the N-NC IT Projects Branch (J646). Contractor shall provide project management support in the Select, Control and Evaluate phases for pre-project development/initial project analysis, project detailing and project management execution. Contractor shall implement the process outlined in N-NC Instruction 90-XXX, Capabilities Review and Resource Assessment, to prioritize the capability gaps and shortfalls and to resource these efforts by commodity area (portfolio). The contractor shall evaluate and rank projects against other command priorities in order to prioritize resources against development and implementation of those selected projects. The Government’s IT Projects Branch is solely responsible to the Commands in using project management disciplines to deliver selected projects to the Commands and its subordinate organizations. Contractor shall document and manage projects and lifecycle cost estimate development.

(Base Year Only). Accelerated project management support above the Government anticipated five projects for the base year is required at an accelerated rate (project shall be completed in base year).

(Base Year Only). Contractor shall complete required efforts for the Public Key Infrastructure (PKI) and Portal Project at an accelerated rate, to ensure completion of these tasks within the Task Order base year.

2.2.1. Contractor shall provide initial analysis of IT projects’ domain for Government acceptance to include: refining the operational requirement, developing courses of action (COA), developing a communication plan for the project, developing IT project charter, developing IT project rough order magnitude (ROM) estimates and serving as the coordinator for technical solutions. (CDRL 0018)

2.2.2. Contractor shall develop project support plans. (CDRL 0018)

2.2.3. Contractor shall provide an Implementation Plan (I-Plan), Sustainment Plan (S-Plan), Marketing Plan, and Training Plan. (CDRL 0023)

2.2.4. Contractor shall develop and provide the Government a System Security Authorization Agreement (SSAA), required for each C4 project. (CDRL 0023)

2.2.5. Contractor shall develop and brief Configuration Control Board (CCB) briefing slides to the CCB. (CDRL 0008)

2.2.6. Contractor shall provide and conduct post-CCB project management processes. (CDRL 0023)

2.2.7. Contractor shall provide a project schedule and project closure report. (CDRL 0023)

2.2.8. Contractor shall recommend improvement to project plan and total cost of ownership documents. (CDRL 0023)

2.2.9. Contractor shall track Electronic Project Manager and report project progress to the Government through meeting agendas, Interim Authorization To Operate (IATO), inputs for Information Assurance (IA) and other documentation. (CDRL 0009)

2.2.10. Contractor shall advise the Government on and track the status of IT projects by portfolio – Warfighter, Business and Infrastructure using the Governments Enterprise Project Management (EPM) system.

2.2.11. Contractor shall coordinate with the Government project manager to ensure the data in EPM is current.

2.3. SUBTASK 3: (44%) Information Technology (IT) and Command and Control (C2) Capabilities Review and Analysis, Systems Integration, Program Management Support, and Architectures Support. Contractor shall advise, assist and facilitate N-NC J64/J648 in determining IT and C2 system mission/capability gaps and shortfalls in accordance with DoD Directive 8115.01, and N-NC Instruction 90-XXX, Capabilities Review and Resource Assessment. Contractor shall analyze, develop and/or evaluate IT and C2 technical information exchange requirements, systems interoperability issues, administrative issues, and develop recommendations to resolve substantive IT and C2 problems and issues for the Commands’ IT and C2 programs. Primary focus is on Service and Agency sponsored programs (Tier II) that are past Milestone B in the Acquisition Program Lifecycle.

2.3.1. Information Technology and Command and Control Systems Integration and Program Management. Contractor shall develop processes, policies and procedures for Government approval to integrate IT and C2 systems into the N-NC architecture. Contractor shall manage the IT and C2 systems/programs of record (Tier II).

2.3.1.1. Contractor shall develop and provide to the Government program schedules and Quad charts on the respective programs. (CDRL 0023)

2.3.1.2. Contractor shall attend Configuration Control Board (CCB) meetings (approximately 1-2 per month) and other meeting required for systems integration.

2.3.1.3. Contractor shall participate in Capabilities Review and Resource Assessment, and IT Integration meetings and working groups (approximately 1 per week for J6 Internal, and 2 per year for J8 Functional Capability Group Reviews per N-NC Instruction 90-XXX, Capabilities Review and Resource Assessment (CDRL 0023).

2.3.1.4. Contractor shall provide analysis of existing and emerging IT and C2 programs (Tier II) through participation in the Joint Capabilities Integration and Development (JCIDS) process, as a member of the C2 Functional Capabilities Board (C2FCB) and other FCBs, meeting forums, and document reviews. (CDRL 0023)

2.3.1.5. Contractor shall provide input and advice on process improvement of capability/mission analysis through studies of business best practices and other DoD and Federal agency implementations. (CDRL 0023)

2.3.2. Assess Mission Capability Impacts and Communications Systems. Contractor shall provide evaluation and assessment of current and future programs and policies and their impact on the ITW/AA mission integrity, air sovereignty, air defense, maritime warning, Homeland Defense, and DSCA. (CDRL 0023)

2.3.2.1. Contractor shall conduct evaluations and provide recommendations on communications systems (approximately 7 per month) on issues such as, but not limited to, protocols and trial period entry/exit criteria. This effort will largely support the work of the Communications Integrity Working Group (CIWG), with cross-linkages to the Architecture Working Group (AWG), both of which are responsible to the Communications and Architecture Panel (CAP). The responsibilities of the CAP, CIWG and AWG are included in NORAD Instruction 33-18 (DRAFT). (CDRL 0023)

2.3.2.2. Contractor shall provide program and capabilities gap analysis from applicable ITW/AA reference documentation, (e.g. Chairman Joint Chief of Staff Instructions (CJCSI), Commands’ and Force Provider architecture documentation, Joint Mission Essential Tasks (JMET), and others).

2.3.3. Architectures Support.

2.3.3.1. Contractor shall complete decomposition, categorization, relational mapping and architecture modeling of data as it pertains to N-NC transformational command center effort. This includes Operational View (OV) and Systems View (SV) products in accordance with DoD Architecture Framework (DoDAF) Version 1.0, Volumes 1 and 2, 09 Feb 04. (Approximately 2 mission threads per year; one every six months). (CDRL 0023)

2.3.3.2. Contractor shall update existing N-NC enterprise architecture operational products and submit an updated OV-6c (enterprise architecture diagram per DoDAF Version 1, Volumes 1 and 2) to the Government. (CDRL 0023)

2.3.3.3. Contractor shall update existing N-NC enterprise architecture systems products and submit an updated SV-2 (enterprise architecture diagram per DoDAF Version 1, Volumes 1 and 2) to the Government. (CDRL 0023)

2.4. Monthly Status Report: Contractor shall keep the QAP and Division Chief informed of all activities via frequent verbal communication and Monthly Status Reports. (CDRL 0011, 0018)

3.0. SERVICE DELIVERY SUMMARY

Performance Objective
PWS Paragraph
Performance Threshold
(SDS-1) Provide accurate technical and analytical advice, guidance and products as required by task order.
2.1, 2.2. 2.3, 2.4
Contractor receives no more than one formal customer complaint or contract discrepancy report per year for each task order. Contractor successfully resolves any customer complaints within five working days of receipt or less time as specified in the subtasks.
(SDS-2) Provide timely response to time sensitive requirements, including short notice requirements and a large number of requirements in a short period (surge capability)
2.1, 2.2, 2.3
Contractor receives no more than one formal customer complaint/ contract discrepancy report per year from all subtasks.
(SDS-3) Compliance with DD254, Contract Security Classification Specification, to include proper handling, storage, transmission, and destruction of classified materials.
2.1, 2.2, 2.3, 5.1.
No security violations.
(SDS-4) Requirements/ deliverables completed in an accurate timely manner in compliance with task order requirements.
2.1, 2.2, 2.3, 2.4
Contractor receives no more than three late documents per year per task order and no more than two working days late. No more than one set of corrections/edits per quarter per task order. All corrections must be accomplished within two working days, or other such time periods as established in the subtasks.

4.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES. Government will provide Government-controlled working space, material, equipment, services (including automated data processing), and other support for up seven (7) contractor personnel where this contract will be performed. Any additional required contractor personnel shall work from contractor provided facilities.

4.0.1. Government (J6) will furnish the following documentation for contractor reference: Investment Management Gate 1 & Gate 2 Templates, IT Project Templates, Quad Chart Template, N-NC J6 Operating Instructions pertaining to IT Projects, N-NC Trusted Information Exchange Environment Policy, Information Sharing Capabilities, Management Process Flow Diagram, National Response Plan, N-NC/J6 Campaign Plan N-NC/J6 500 Day Plan, N-NC Instruction 90-XXX, Capabilities Review and Resource Assessment., NI10-3, NI33-18 (DRAFT), and DoDAF Version 1.0 Volumes 1 and 2.

4.1. MATERIALS AND OTHER DIRECT COSTS (ODC). In the event that the contractor is required to purchase reimbursable items costing less than $500, such purchases must be submitted to the QAP for approval prior to actual purchase. Items exceeding $500 shall require prior QAP and Contracting Officer approval. Purchases will not be broken up in order to meet this threshold.

5.0. GENERAL INFORMATION.

5.1. SECURITY. Provisions outlined in the basic DD 254 apply to this task order. Contractor shall provide personnel with clearances commensurate with the DD Form 254, Department of Defense Contract Security Classification Specification. Based on subject matter, contractor is required to maintain a minimum security clearance of Top Secret Sensitive Compartmented Information (SCI).

5.2. ACCESS TO GOVERNMENT PROPERTY AND FACILITIES. The contractor will be allowed unescorted access to Government building 2 on Peterson AFB/Cheyenne Mountain and other sites consistent with Task Order requirements. The contractor will require a Restricted Area Badge for access to building 2. Access to Government facilities, documents, and systems shall be in accordance with the attached DD254. All personnel requiring frequent entry to Peterson AFB and Schriever AFB shall be provided access in accordance with AFI 31-101, The Air Force Installation Security Program. Access to other locations may be provided upon request for support of this contract.

5.3. GOVERNMENT-REQUIRED TRAVEL

5.3.1. CONTINGENCY TRAVEL. Contractor is not required to deploy under this TO.

5.3.2. NON-CONTINGENCY TRAVEL. Travel required to fulfill the tasks in this PWS shall be performed in accordance with FAR 31.205-46, Travel Costs. A trip report (CDRL 0009) is required. Below are the anticipated trips for each year, however, actual required travel may vary based on Government requirements.

Destination
TRIPS
DAYS
PERSONNEL
CIWG
2
4
1
COCOM Visits
2
4
1
JTF Site Visits
4
2
1
NORAD Site Visits
3
2
1
DoD, DHS, DISA, JITC
3
5
1
Program Management Conference
1
3
1
Missile Defense Conference
3
4
1

5.4. PRODUCT OWNERSHIP. All products produced by the Contractor in the performance of this PWS are the property of the Government.

5.5. PROPRIETARY DATA.

5.5.1. The Contractor shall request Government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this PWS.

5.5.2. The Contractor shall be provided access to information required to accomplish assigned tasks commensurate with security clearance and on a need to know basis.

5.5.3. During the contract period, all data pertaining to this contract shall be returned to the Government upon contract expiration. The Contractor shall not retain classified or unclassified material generated or received under this contract after the contract ends without approval of the appropriate office of primary responsibility.

5.5.4. The Government has unlimited rights to all deliverables developed under this PWS. The Contractor shall not use any materials pertaining to this Task Order for business development or any other vendor strategic purposes.

5.5.5. Contractor personnel will be required to sign non-disclosure agreements prior to start of work.

5.6. PLACE OF PERFORMANCE/HOURS OF WORK. Primary performance shall be BLDG 2 at Peterson AFB, CO. Based on availability of Government facilities, some of contractor’s performance may occur at the Contractor’s facility. The contractor is required to provide coverage, 0730-1630, Monday through Friday.

5.7. PERIOD OF PERFORMANCE. The period of performance for this task order is:

Base Year 1 October 2006 through 30 September 2007 Option Year 1 – 1 October 2007 through 30 September 2008 Option Year 2 – 1 October 2008 through 30 September 2009 Option Year 3 – 1 October 2009 through 30 September 2010 Option Year 4 – 1 October 2010 through 30 September 2011

5.8. MANAGEMENT. The contractor shall appoint a project manager who shall be responsible for coordinating with the QAP to obtain and clarify contract requirements and who will be responsible for the daily control and supervision of contractor's employees. The Project Manager shall ensure the contractor's employees understand the prohibitions imposed on the U.S. Government regarding personal services contracts and will report instances where the Government attempts to control or supervise contractors' employees to the QAP, COR or contracting officer immediately. Contractor shall ensure its personnel identify themselves as contractors in accordance with applicable N-NC directives and instructions. Contractor shall ensure its personnel do not perform any inherently governmental activities. Contractor shall ensure its personnel do not attempt to represent the Government of the United States or N-NC to any other person or entity, U.S. or foreign, except for delivering a Government-approved message or position.

5.9. PERFORMANCE OF SERVICE DURING CRISIS. The performance of these services is not considered to be mission essential during times of crisis. Should a crisis be declared, the Contracting Officer will verbally advise the contractor if temporary suspension of services is necessary, followed by a written notification. Any price changes resulting from the crisis will be negotiated in accordance with FAR clauses for “Changes”. The contracting officer will further notify the contractor verbally when the crisis has ended with written notification to follow.

5.10. CONTRACTOR FACILITY USE: The contractor shall provide conference facilities for working groups and conferences in support of this contract at no additional cost. Government use of contractor conference facilities shall be coordinated with the contractor task lead and shall be provided by the contractor on a space-available basis at the sole discretion of the contractor.

FA2517-06-D-9006-0003

NORAD-NORTHCOM ADVISORY AND ASSISTANCE SERVICES

PERFORMANCE WORK STATEMENT

FOR

HQ USNORTHCOM SYSTEM OF SYSTEMS ANALYSIS, OPERATIONAL NET ASSESSMENT AND EFFECTS BASED PLANNING SUPPORT

FOR

STANDING JOINT FORCE HEADQUARTERS-NORTH

10 Feb 09

1.0. DESCRIPTION OF SERVICES.

1.1. ORGANIZATION BEING SUPPORTED:HQ N-NC/SJFHQ-N
250 Vandenberg St, STE B016
Peterson AFB, CO 80914

1.2. MISSION. Standing Joint Force Headquarters – North (SJFHQ-N) maintains situational awareness of the area of responsibility (AOR) in order to enable the rapid stand-up of a Joint Task Force (JTF) for CDR USNORTHCOM, and when directed, rapidly deploy to support Homeland Defense (HLD) and Defense Support of Civil Authorities (DSCA) to deter, prevent, defeat or mitigate crises in the USNORTHCOM AOR. Situational awareness of AOR is obtained by conducting an effects-based approach to planning, operations, and assessment for USNORTHCOM to deter, prevent, and defeat threats or, if required, mitigate results of catastrophic events within the AOR.

1.3. OVERVIEW OF SERVICES REQUIRED. Provide non-personal services in support of SJFHQ-N and J55 missions. Support will be in HLD and DSCA mission areas, which conduct operations to deter, prevent, and defeat threats and aggression aimed at the United States, its territories, and interests within the assigned AOR and as directed by the President or Secretary of Defense, provide military assistance to civil authorities including consequence management operations. Contractor shall support: System of Systems Analysis (SoSA), Operational Net Assessment (ONA) Analytical and Policy Support Analysis, ONA and Effects Based Approach (EBA) to planning and operations concept development, and Objectives and Effects Development.

2.0. SPECIFIC REQUIREMENTS.

2.1. SUBTASK 1 : SYSTEM OF SYSTEMS ANALYSIS (SOSA) AND OPERATIONAL NET ASSESSMENT (ONA) ANALYTICAL AND POLICY SUPPORT ANALYSIS. USNORTHCOM has established an Operational Net Assessment (ONA) capability. The ONA process will provide the knowledge necessary to respond efficiently and effectively with HLD and Civil Support (CS) missions. USNORTHCOM will use the Doctrine, Operations Training, Manpower, Logistics, Personnel, and Facilities (DOTMLPF) approach to fully incorporate ONA into its operation. The ONA process will produce relevant Courses of Action (COAs) to enable Effects-Based Operations (EBOs) for the Commander, USNORTHCOM. SoSA analysis supports effects based planning by developing the ONA through analysis of Political, Social, Infrastructure systems, as it relates to Political, Military, Economic, Social, Information and Infrastructure (PMESII) systems analysis. This will combine the efforts of the national intelligence community, Inter-Agency partners, law enforcement and counter-intelligence agencies, relevant combatant commands, all USNORTHCOM staff elements, components, subordinate organizations and first responders. The process will be based on a real world SoSA of forces/capabilities, and integrated with predictive, actionable intelligence, to provide a range of COAs for Command decision-making.

2.1.1. Contractor shall provide SoSA information to the Joint Plans Team, providing information and recommendations for Operational Net Assessment. As the SoSA analyst, the contractor shall support effects based planning by participating in the development of the ONA.

2.1.1.1. Contractor shall provide information and recommendations for ONA planning, concept development, and analytical support for operations and policy. Contractor shall conduct continuous, collaborative searches for actionable knowledge related to a specific area or country’s political, military, economic, social, infrastructure and information systems. Contractor shall identify the system’s essential elements and sub-elements, strengths, and exploitable vulnerabilities and be the principal authority on ONA/SoSA issues for SJFHQ-N. (CDRL 0023)

2.1.1.2. Contractor shall provide information to subsidize the USNORTHCOM DOTMLPF approach to fully incorporate an Effects Based Approach (EBA) into the planning and operations.

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