TA2S DRAFT PWS.doc

FA2517-09-R-6032

Technical & Advisory Support Services (TA2S)

1.0. DESCRIPTION OF SERVICES

This Performance Work Statement (PWS) provides for various Advisory and Assistance Services (A&AS) and Non-Advisory and Assistance Services (Non-A&AS) to Headquarters North American Aerospace Defense Command (HQ NORAD) and Headquarters US Northern Command (HQ USNORTHCOM) directorates, special staff offices, and other activities, in support of various missions, and command, control, communications, and intelligence activities. As command roles and responsibilities have expanded, the range of advisory and assistance support has expanded as well to provide more varied and intensive analyses of technical, cost, and programmatic issues. This contract will serve as a vehicle to provide further broadened technical and analytical tools, support or improve policy development, management, and administration, or improve the operation of systems supporting the HQ NORAD and HQ USNORTHCOM missions. The Commands also require various forms of support during several phases of planning, programming, acquisition, and implementation cycles of various government systems, and will need to complement the Government's technical expertise in accomplishing its mission. All services requested under this PWS are non-personal in nature and will be requested by a task order generated by the Contracting Officer (CO).

1.1. Scope. HQ NORAD and HQ USNORTHCOM have a continuing requirement for contracted support on a worldwide basis and within a broad range of services, both advisory and assistance services (A&AS) and non-advisory and assistance services (non-A&AS). The A&AS primarily comprises three major categories of services: Management, Operational and Professional Support Services; Studies, Analyses, and Evaluations; and Engineering and Technical Services. The non-A&AS primarily comprises two major categories of services: Information Management and Engineering Services. All HQ NORAD and USNORTHCOM directorates and special staff offices listed in the appendix to the PWS are considered primary using activities for this contract effort. However, other organizations and agencies assigned to directly support or are supported by HQ NORAD and/or USNORTHCOM (e.g., JTF-North, JTF-CS, JFHQ-NCR, etc.) may require similar services on an “as needed” basis. Any NORAD or USNORTHCOM directorate or special staff offices, as well as any supporting or supported agency, may order these services provided requirements are within the scope of this contract and comply with all federal guidelines.

1.2. Mission. USNORTHCOM became operational as a Unified Command in October 2002. NORAD continuously provides worldwide detection, validation and warning of an aerospace attack on North America, and maintains continental aerospace control, to include peacetime air sovereignty alert and appropriate aerospace defense measures in response to hostile actions against North America. USNORTHCOM’s mission is to conduct operations to deter, prevent, and defeat threats and aggression aimed at the United States, its territories, and interests within the assigned area of responsibility, as directed by the President or Secretary of Defense; and provide military assistance to civil authorities including consequence management operations.

1.3. Requirements. This PWS defines general task order requirements and mission areas from various HQ NORAD and USNORTHCOM directorates and special staff offices (also referred to as functional areas), which may need support throughout the life of this contract. The applicable directorate or special staff office will manage all applicable task orders and provide qualified Quality Assurance (QA) personnel to monitor the task order. Note that units assigned to HQ NORAD or USNORTHCOM, but not reporting to a specific directorate or special staff office, may submit requirements to the most appropriate directorate or special staff office based on the mission and required support. The contractor shall perform technical analyses and assessments as defined in individual task orders. The nature of this work will at times demand that the Contractor be capable of quick response to tight deadlines. Some deadlines may be days or hours from receipt of the tasking. The Contractor may be required to analyze position papers, plans, or briefings, or may be required to evaluate technical issues on short notice. In rendering the foregoing services, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, training and/or services to complement the Government’s technical expertise in accomplishing its mission. Many task orders will require security clearances (SECRET, TOP SECRET (TS), and TOP SECRET/ Sensitive Compartmented Information (TS/SCI) as defined in the DoD Contract Security Specification, DD Form 254. A DD 254 will be included at the contract level; however, specific security clearance requirements will be identified at the task order level.

1.3.1. The required support for A&AS will fall into one of the following categories: Management, Operational and Professional Services; Studies, Analysis and Evaluations; or Engineering and Technical Services.

1.3.1.1. Management, Operational and Professional Support Services

The Contractor shall perform management, operational and professional activities to support NORAD and/or USNORTHCOM functional areas described in Section J, N2A2S Mission Descriptions. These services provide support, assistance, advice, or training for the efficient and effective management and operation of NORAD and/or USNORTHCOM organizations, activities, or systems. As identified in individual task orders, the Contractor shall:

1.3.1.1.1. Assist in the development, execution and implementation of plans, programs, procedures, policy and doctrine, and provide documentation for the following mission areas:

1.3.1.1.1.1. Testing

1.3.1.1.1.2. Life-cycle logistics support

1.3.1.1.1.3. Effectiveness measurement

1.3.1.1.1.4. Acquisition requirements

1.3.1.1.1.5. Program management

1.3.1.1.1.6. Intelligence

1.3.1.1.1.7 Financial management

1.3.1.1.1.8 Operational management planning & execution

1.3.1.1.1.9. Maintenance management & planning

1.3.1.1.1.10. Development and revision of system architectures

1.3.1.1.1.11. Integration management & planning

1.3.1.1.1.12. Capabilities & requirements management & planning

1.3.1.1.1.13. Strategic planning & policy

1.3.1.1.1.14. Joint Operations Planning

1.3.1.1.1.15. Transitional planning

1.3.1.1.1.16. Training

1.3.1.1.1.17. Data collection and analysis

1.3.1.1.1.18. Ground, flight, and weapons safety

1.3.1.1.1.19. Information resource management

1.3.1.1.1.20. Systems configuration management

1.3.1.1.1.21. Security management

1.3.1.1.1.22. System sustainment

1.3.1.1.1.23. Software development, evaluation, and support

1.3.1.1.1.24. System decommissioning and disposal

1.3.1.1.1.25. Exercises, experiments, and wargames

1.3.1.1.1.26. Force development

1.3.1.1.1.27. Information operations support

1.3.1.1.1.28. Command Center operations support

1.3.1.1.1.29. Meteorology and oceanographic operations support

1.3.1.1.1.30. Joint experimentation

1.3.1.1.1.31. Transformation

1.3.1.1.1.32. Advance concept technology demonstrations

1.3.1.1.1.33. Battlelab

1.3.1.1.1.34. Costing

1.3.1.1.1.35. Theater security cooperation

1.3.1.1.1.36. Religious Support

1.3.1.1.2. Assist in the development and make recommendations on organizational policy, doctrine, directives and publications

1.3.1.1.3. Solicit opinions of program sponsors, management and technical personnel, support organizations, and outside agencies on HQ NORAD and/or USNORTHCOM positions

1.3.1.1.4. Develop and document requirements to include functional and performance requirements, incorporating architecture and operational requirements into design, requirements flow-down, and trade studies

1.3.1.1.5. Participate in meetings, in-progress reviews, and integrated concept and product teams, working groups and provide briefings.

1.3.1.2. Studies, Analyses, and Evaluations.

The Contractor shall perform studies, analyses, and evaluation activities to support NORAD and/or USNORTHCOM functional areas described in Section J, N2A2S Mission Descriptions. These services require organized, analytical assessments and evaluations of complex issues to improve developments, decision-making, management or administration of NORAD and/or USNORTHCOM processes. The Contractor shall provide the Government access to and use of the Lighthouse Center and HI-Vision Laboratory in support of HQ NORAD and USNORTHCOM. The Contractor shall support a variety of studies/analyses/evaluations such as:

1.3.1.2.1. Provide recommendations on emerging technologies and their applications to enhance mission performance

1.3.1.2.2. Provide recommendations to command staff agencies and subordinate units to strengthen combat capabilities

1.3.1.2.3. Support planning, programming, and budget development, tracking, and financial execution

1.3.1.2.4. Conduct studies, analyses, evaluations, military utility assessments, and investment optimization in support of the following areas:

1.3.1.2.4.1. Systems modernization, integration, analysis and sustainment

1.3.1.2.4.2. Organizational roles and responsibilities

1.3.1.2.4.3. Mission capability

1.3.1.2.4.4. Force strategy

1.3.1.2.4.5. Force structure options

1.3.1.2.4.6. Current/future operations plans

1.3.1.2.4.7. Communications operations and maintenance

1.3.1.2.4.8. Communications systems

1.3.1.2.4.9. Requirements/capability analysis and assessment

1.3.1.2.4.10. System sustainment/life cycle support

1.3.1.2.4.11. Emerging technologies

1.3.1.2.4.12. Intelligence trends and scenarios

1.3.1.2.4.13. Cost analysis

1.3.1.2.4.14. Environmental issues

1.3.1.2.4.15. Risk assessments

1.3.1.2.4.16. Cost estimating

1.3.1.2.4.17. Facility space utilization and reconfiguration

1.3.1.2.4.18. Program and capabilities gap analysis

1.3.1.2.4.19. Concept experimentation

1.3.1.2.4.20. Force requirements

1.3.1.2.4.21. Strategic concept development

1.3.1.2.4.22. Environmental systems/information

1.3.1.2.4.23. Religious Support

1.3.1.2.5. Support, plan and conduct modeling, simulation, and analyses

1.3.1.2.6. Information operations/information superiority/information assurance

1.3.1.2.7. Conduct enterprise architecture process evaluation

1.3.1.2.8 National, DoD and joint force policy, strategy and concept development

1.3.1.2.9. Provide studies, reviews, evaluations and recommendations on subjects of highly specialized areas of concern

1.3.1.2.10. Provide third party evaluations to enhance government understanding or develop alternate positions and/or solutions to various issues/problems

1.3.1.3. Engineering and Technical Services.

These services take the form of technical advice, assistance, and training required to support NORAD and/or USNORTHCOM functional areas described in Section J, N2A2S Mission Descriptions. The Contractor shall apply scientific methods and engineering disciplines to support a variety of engineering and technical services such as:

1.3.1.3.1. Integration of new technologies and upgrades into current and future systems

1.3.1.3.2. Review and make recommendations on proposed engineering changes

1.3.1.3.3. Conduct specialized training in the following areas to include:

1.3.1.3.3.1. Planning and execution of joint operations

1.3.1.3.3.2. Operations and maintenance of modernized or new systems

1.3.1.3.3.3. Force mobilization/deployment processes and operations

1.3.1.3.3.4. New policies and their effects on current procedures and modes of operation

1.3.1.3.3.5. Standards, architectures, integration, and operations policy for fielded/future systems

1.3.1.3.3.6. Requirements and acquisition management policy and processes support and training/management services

1.3.1.3.4. Support life-cycle management activities on fielded/new/developmental systems

1.3.1.3.5. Requirements and capabilities analysis and definition, including maintenance and updates

1.3.1.3.6. Review of configuration management

1.3.1.3.7. Review of DOD framework operational architecture

1.3.1.3.8. Review of interoperability of fielded/future systems

1.3.1.3.9. Review of information operations/information superiority/information assurance

1.3.1.3.10. Analysis and definition of communications system management and allocation of resources

1.3.1.3.11. Analysis and definition of joint doctrine, tactics, techniques and procedures

1.3.1.3.12. Assess design/technical reviews in order to make recommendations to the Government

1.3.1.3.13. Review data, identify trends, and make recommendations based on data analysis.

1.3.1.3.14. Support failure analysis and mishap investigation activities to identify cause and propose corrective action

1.3.1.3.15. Perform or review risk assessments for safety hazards or program risk to support decision-making

1.3.1.3.16. Review requirements analysis, design, acquisition, prototype, development, and test software for additional functionality

1.3.1.3.17. Verification, validation, and accreditation of data and models/modeling and simulation tools

1.3.1.3.18. Advanced Concept Technology Demonstration (ACTD) analysis and evaluation

1.3.1.3.19. Spectrum management analysis and evaluation

1.3.1.3.20. Support, plan and conduct modeling, simulation, and analyses in these areas:

1.3.1.3.20.1. Critical thinking

1.3.1.3.20.2. Formulation of analytical approaches

1.3.1.3.20.3 Model development, training and technical support

1.3.2. The required support for non-A&AS will fall into one of the following categories: Information Management or Engineering Services.

1.3.2.1. Information Management

1.3.2.1.1. Provide office automation

1.3.2.1.2. Provide records management and automation

1.3.2.1.3. Provide scheduling functions

1.3.2.1.4. Provide meeting and conference support

1.3.2.2. Engineering Services

1.3.2.2.1. Support and/or provide analysis/recommendations of system testing activities to include:

1.3.2.2.1.1. Systems acceptance testing

1.3.2.2.1.2. Operational and developmental tests and evaluation

1.3.2.2.1.3. Testing of new or modernized software applications

1.3.2.2.2. Conduct database engineering, design, development, integration and management

1.3.2.2.3. Provide on-site maintenance of computer hardware, operating systems, and peripherals to include installation and upgrading

1.3.2.2.4. Provide computer network/information system support to include system administration, configuration changes, network anomalies, network restoration and customer support

1.3.2.2.5. Provide COMSEC/TRANSEC systems, integration and key management support

1.3.2.2.6. Perform computer aided drafting and design

1.4. Quality Control Plan. Establish a process (quality program) to provide an accurate assessment of performance in all areas of the contract. Implement a quality program through the Contractor’s Quality Control Plan (QCP).

1.4.1. The QA personnel assigned to maintain the QA program shall perform independently of Contractor task order personnel to include the following:

1.4.1.1. Have sufficient well-defined responsibility, authority, and the organizational freedom to identify and evaluate quality problems in order to initiate, recommend, and/or provide solutions.

1.4.1.2. Maintain adequate records of any audits, inspections, and tests to support the conformance to the requirements and effective operation of the quality program.

1.4.1.3. Ensure timely and effective corrective action is obtained for all deficiencies identified by the Contractor or by the Government. All deficiency responses shall include the cause of the deficiency to preclude recurrence and an analysis of the quality program’s effectiveness in the area of the deficiency.

1.4.2. The Contractor shall be responsible for overall responsiveness, cost control, adherence to schedules, technical quality of work, management of contractor’s team efforts and commitment to customer satisfaction.

1.4.3 The Government shall be afforded access to the Contractor’s metrics on cost, schedule, technical compliance and/or quality via a dedicated portal/website.

1.5. Deliverables. Deliverables shall be submitted as specified by each task order and in accordance with the Contract Data Requirements List (CDRL).

2.0. SERVICE DELIVERY SUMMARY

The Service Delivery Summary (SDS) is a list of Performance Objectives and Performance Thresholds that will be regularly verified by Government personnel. Each Performance Objective represents a significant task as identified in the PWS by the Government at the time of contract award. The Performance Threshold represents the minimum acceptable level of performance. The Performance Objectives and Performance Thresholds represent only the significant tasks of this contract and do not excuse the Contractor from performance of other responsibilities identified in this PWS. Performance Objectives will be monitored regularly by Government Quality Assurance Evaluators (QAEs). Performance objectives may be added at the basic contract and/or task order level and performance thresholds may be raised or lowered during the course of this contract.

2.1. Findings. A finding is any government-identified noncompliance with contract requirements that specifies that an activity or action did not take place, or did not take place to the standards of timeliness or quality required. A Finding is categorized as either a Major or Minor Finding. Findings will be documented on a Corrective Action Report (CAR) and provided to the Contractor for their response. While the Contractor will be given the opportunity for reperformance when possible, the deficiency will nevertheless be documented.

2.2. Performance Objectives.

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES

When the task order requires the Contractor to work in a government facility, the Government may furnish or make available working space, equipment and network access. Copies of required materials cited in the RFP, PWS, DD Form 254, and/or in the task order will be provided to the Contractor in hard copy or soft copy. All materials will remain the property of the Government and will be returned to the QAE upon request or at the end of the task order period of performance. HQ NORAD and/or USNORTHCOM members will be available for technical exchanges with the Contractor, will provide technical input, answer questions, review completed work and provide feedback regarding task order efforts.

4.0.

GENERAL INFORMATION

4.1. Supervision of Employees

The Government shall not supervise or otherwise direct contractor employees. The Contractor shall not supervise or otherwise direct government employees, nor shall the Contractor supervise employees of other contractors outside the Contractors’ own subcontracting/teaming arrangements.

4.2. Contractor Identification

All N2A2S contractor personnel shall be required to wear company identification badges so as to distinguish themselves from government employees. These badges must be visible at all times when working with government personnel. When conversing with government personnel during business meetings, over the telephone or via electronic mail, support contractor personnel shall identify themselves as such to avoid any perception that they may be government employees and to avoid situations arising where sensitive topics might be better discussed solely between government employees. Electronic mail signature blocks shall identify contractor/company affiliation. Documents or reports produced by contractors shall be suitably marked as contractor products or contractor participation appropriately disclosed. Contractor personnel occupying collocated space in a government facility shall identify their workspace area with their name and company/contractor affiliation.

4.3. Contractor Training

Contractors may be required by the Government to attend mandatory training in order to be qualified to work on task orders under this contract. Government required training shall be on a cost-reimbursable basis. All contractors shall attend the following training: Introduction to NORAD-USNORTHCOM, START SMART, Anti-Terrorism/Force Protection Level I, and the Emergency Preparedness/Weapons of Mass Destruction course. Contractors working for a NORAD directorate shall complete the NORAD 102 course. Any further required contractor training shall be identified at the task order level.

4.4.

Contractor /Government Communication

4.4.1 The Contractor shall provide program management. The Contractor’s Program Manager shall provide clear and consistent written and verbal response ( e.g. return phone call, email or other communication) to the Government within 12 business hours.

4.4.2 The Contractor’s Program Manager shall meet at least quarterly with the contract’s multi-functional government team and at least monthly with the contract’s government Functional Commander (FC), Program Manager, and Contracting Officer. Multi-functional team meetings shall be coordinated and hosted by the Contractor. Monthly meetings shall be coordinated by the Contractor but may be held at government facilities. The Contractor shall provide minutes of the previous meeting at the next scheduled meeting for both multi-functional and monthly meetings.

4.5.

Place of Performance

Unless otherwise specified in the task orders, the primary place of performance will be at the Contractor’s own facilities. However, there may be instances when work must be accomplished at a government facility, e.g. Peterson AFB, or other sites to be identified at the task order level.

4.6. Contractor Support of Deployed Operations

For the purpose of this contract, deployment is unplanned travel of unknown duration in support of operations or in response to events such as terrorist attacks or natural disasters that involve an operation, location, command, or duty location that is different from the normal duty location. Deployment locations may be remote and lack basic services such as food and lodging.

4.6.1. Individual task orders shall state if a situation exists whereby contractor personnel may be required to deploy. This section applies to those designated task orders. Deployment may be within N-NC’s area of responsibility (AOR), to include the United States, Canada, Mexico, Puerto Rico, Cuba, the Bahamas, and the US Virgin Islands, or outside of N-NC’s AOR.

4.6.2.

Risk Assessment and Mitigation

4.6.2.1. The Contractor shall brief its employees regarding the potential danger, stress, physical hardships, and field living conditions. The Contractor shall also require all its employees to acknowledge in writing that they understand the danger, stress, physical hardships, and field living conditions, which may exist if the employee deploys in support of military operations.

4.6.2.2. If a contractor employee departs an area of operations without permission of the N-NC Commander or designated representative, the Contractor shall ensure continued performance in accordance with the terms and conditions of the contract. If a contractor employee departs an area of operations without permission, the Contractor shall provide a suitable contractor employee replacement at the Contractor’s expense. Replacement must be complete within 72 hours of notification unless otherwise directed by the Contracting Officer.

4.6.2.3. The Contractor shall designate and provide a contractor point of contact and back-up point of contact for all its plans and operations in support and control of the Contractor deployment process to resolve operations issues with the deployed force.

4.6.2.4 The Contractor shall promptly resolve, to the satisfaction of the QAE, all contractor employee conduct problems. The Contractor shall provide the QAE copies, if requested, of any documents relating to such problems.

4.6.3. Standard Identification Cards

4.6.3.1. As part of the processing for deployment of contractor personnel, the Government may, as appropriate, provide the following distinct forms of identification:

4.6.3.1.1. DD Form 1173, Uniformed Services Identification and Privilege Card. This card is required for access to facilities and use of privileges afforded to the military, government civilians, and military dependents.

4.6.3.1.2. DD Form 489, Geneva Conventions Identity Card for Persons Who Accompany the Armed Forces. This card identifies one's status as a contractor employee accompanying U.S. Armed Forces. This card must be carried at all times during deployment.

4.6.3.1.3. International Driver's Permit/License. Contractor personnel may be required to drive military vehicles in the performance of their duties.

4.6.3.1.4. Personal Identification Tags. These tags should be worn at all times when in the theater of operations.

4.6.3.1.5. Other Cards. In addition, other identification cards, courier cards, badges, etc., may be issued depending upon the situation.

4.6.3.2. The Government will coordinate issuance of required identification cards and tags for all contractor employees not processing through a CONUS Replacement Center.

4.6.3.3. See paragraph 4.6.7 below for information on passports, visas, or other documents necessary to enter and/or exit any area(s).

4.6.3.4. Upon redeployment, the Contractor shall ensure all issued controlled identification cards and tags are returned to the Government.

4.6.4. Medical

4.6.4.1. If the Government provides medical treatment or transportation of contractor personnel to a selected civilian facility during deployment, details of reimbursement of contractor personnel expenses to the Government shall be provided at the task order level.

4.6.4.2. The Government will provide the Contractor with all physical and medical requirements and standards necessary for deployment.

4.6.4.3. Prior to deployment, the Contractor shall provide the following as required:

4.6.4.3.1. For any deployed contractor employee determined by the Government to be medically unfit, the Contractor shall promptly remedy the problem or provide a replacement having equivalent qualifications and skills as determined by the Contracting Officer.

4.6.4.3.2 The Contractor shall ensure its deploying civilian contractor employees carry with them a minimum of a 90-day supply of any medications they require, with 180 days preferred; two pairs of eyeglasses, if required (contacts are not recommended in a field environment); spare hearing aid batteries; sunglasses; insect repellent containing DEET; sunscreen; and any supplies related to their individual physical requirements.

4.6.5. Clothing and Equipment Issue

4.6.5.1. Contractor personnel shall possess necessary personal clothing to execute contract performance in the theater of operations in accordance with task order.

4.6.5.2. If determined necessary by the QAE, the Government will issue all deployment required equipment mobility bags and safety equipment to the Contractor. Individual task orders shall identify to the Contractor the mobility bag issue point and issue items.

4.6.5.3. Upon receipt of mobility bags, the Contractor shall assume responsibility and accountability for these items. The Contractor or its employees shall sign for all issued mobility bags, thus acknowledging receipt and acceptance of responsibility for the proper maintenance and accountability of issued organizational clothing and individual equipment.

4.6.5.4. Upon return of organizational clothing and individual equipment to the Government, the Contractor shall request, maintain, and provide to the QAE documentation demonstrating return of issued organizational clothing and individual equipment to government control.

4.6.5.6. The Contracting Officer shall require the Contractor to reimburse the Government for mobility bags lost or damaged due to contractor negligence.

4.6.6. Vehicle and Equipment Operation

4.6.6.1. The Government, at its discretion, may train and license contractor employees to operate military owned or leased equipment. Before operating any military owned or leased equipment, the contractor employee shall provide proof of license (issued by an appropriate governmental authority) to the unit or agency issuing the equipment.

4.6.6.2. The Contractor may be held liable for damages resulting from willful misconduct in the operation of military owned or leased equipment.

4.6.7. Passports, Visas, Customs, and Travel.

4.6.7.1. All contractor employees are subject to customs, processing procedures, laws, agreements, and duties of the country to which they are deploying and procedures, laws, and duties of the United States upon re-entry.

4.6.7.2. The Government will supply the Contractor with letters of travel when necessary to perform in a deployed situation.

4.6.7.3 Contractor employees shall register with the American Embassy in the country to which they are deployed.

4.6.8 Morale, Welfare, Recreation.

The Government, at its discretion, may provide morale, welfare, and recreation services commensurate with that provided to Department of Defense civilians and military personnel deployed in the theater of operations to contractor employees (US citizens only).

4.6.9 Status of Forces Agreement (SOFA)

4.6.9.1. SOFA may affect contractor employees in deployment environments. Specific application will be provided at the task order level.

4.6.9.2. The Contractor is responsible for providing its employees all necessary legal advice concerning the content, meaning, application, etc. of any applicable SOFAs and similar agreements.

4.6.9.3. The Contractor shall adhere to all relevant provisions of the applicable Status of Forces Agreements (SOFA) and other similarly related agreements.

4.6.9.4 The Contractor shall provide the Government with required documentation to acquire invited contractor or technical expert status, if required by SOFA.

4.6.10 Health and Life Insurance.

The Contractor shall advise its employees concerning health and life insurance prior to deployment.

4.6.11. Legal Assistance.

Where available, the Government may provide legal assistance in accordance with the following conditions and as permissible under Military Department Regulations:

4.6.11.1. Legal assistance is in accordance with applicable international or host nation agreements.

4.6.11.2. Legal assistance is available only for personal civil matters and is limited in nature (for example, witnessing signatures on documents and providing notary services), legal counseling (to include review and discussion of legal correspondence and documents), and legal documents preparation (limited to powers of attorney and advanced medical directives), and help retaining non-DoD civilian attorneys, and on as available basis.

4.6.12. Special Legal.

Public Law 106-523. Military Extra-Territorial Jurisdiction Act of 2000 (METJA), contained at 18 USC 3261 et.seq., Amended Title 18, US Code, to establish Federal Jurisdiction over certain criminal offenses committed outside the United States by persons employed by or accompanying the Armed Forces, or by members of the Armed Forces who are released or separated from active duty prior to being identified and prosecuted for the commission of such offenses, and for other purposes, applies to contractor employees deployed OCONUS. The Contractor is responsible for ensuring his employees are briefed that they are potentially subject to the criminal jurisdiction of the United States under the METJA.

4.6.13. Media.

The Contractor shall request guidance from the Government media operations center if, and when, reporters seeking interviews or information on their participation in the mission/operation approach them. The Contractor shall coordinate any contact with media with the local government media operations center in advance.

4.6.14. Logistics Support Privileges

4.6.14.1. Logistics Support privileges may be authorized for Contractor personnel in overseas areas with prior approval of the QAE, Contracting Officer, and overseas component commander. Authorized logistics support privileges will be at the discretion of the QAE, but in no event will such support exceed that permitted under the Applicable Statue of Forces Agreement (SOFA) or other controlling regulations. Such support may include the following:

4.6.14.1.1. Commissary (includes rationed items)

4.6.14.1.2. AAFES Facility (Military Exchange) (includes rationed items)

4.6.14.1.3. Military Banking Facility

4.6.14.1.4. Petroleum and Oil Products

4.6.14.1.5. Officer’s or UCO/EM Club

4.6.14.1.6. Armed Forces Recreation Facilities

4.6.14.1.7. Class VI (Alcoholic beverages, includes rationed items)

4.6.14.1.8. Customs Exemption

4.6.14.1.9. Local government transportation for official government business (nontactical vehicle)

4.6.14.1.10. Local Morale/Welfare Recreation Services

4.6.14.2. The Contractor and contractor personnel shall be responsible for return of all logistics support items (e.g. ID cards, ration cards) prior to departure from an overseas area of operation.

4.6.15. Overseas Per Diem.

The Contracting Officer will utilize the U.S. Department of State Indexes of Living Costs Abroad, Quarters Allowances, and Hardship Differentials in effect at time of task order negotiations to determine applicable overseas per diem in a deployable situation.

4.6.16. Other.

4.6.16.1. Any additional Government-provided support not stated herein shall be provided at the task order level.

4.6.16.2. Contractor personnel shall obtain a letter of authorization (LOA) issued by the Contracting Officer in order to process through a deployment center or to travel to, from, or within the theater of operations.

4.6.16.3. The Government will provide cultural awareness training for the area of operation if it is also provided to military personnel.

4.6.16.4. DoD Instruction Number 3020.37, Continuation of Essential DoD Contractor Services During Crisis, is hereby incorporated in its entirety by reference for deployable situations.

4.6.16.5. The Contractor shall ensure that information on contractor-employee benefits due to war exigencies, under 33 U.S.C. 901 and 42 U.S.C. 1651 and 1701, is fully developed and provided in writing to all affected contractor employees.

4.7.

Duty Hours

When working on government sites, the government’s normal duty hours are 0730-1630, Monday through Friday, unless otherwise specified in individual task orders. Circumstances may require the Contractor to provide services after normal duty hours.

4.8.

Legal Holidays

The Federal Government observes the following holidays:

New Year's Day

Martin Luther King's Birthday

President's Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran's Day

Thanksgiving Day

Christmas Day

4.9. Security Requirements.

4.9.1 All contractor personnel shall hold a SECRET clearance or higher. Some task orders may require security classifications up to and including TOP SECRET SCI. Additionally, contractor personnel shall possess appropriate security clearances as prescribed in individual task orders as of the task order start date. For positions requiring additional SCI clearance, contractors shall provide cleared individuals eligible for SCI at task order start. The Contractor will be given access to applicable documentation to include requirements, plans, specifications, studies, and analyses up to and including TOP SECRET SCI classification as required by individual task orders. The Contractor shall maintain accountability records/receipts for classified material to include transfer and destruction of material.

4.9.2. Industrial Security. A Contract Security Classification Specification, DD Form 254, is issued as part of the contract and is directive upon the Contractor. The DD 254 includes program-specific classification guides (SCG) as required.

4.10.

Performance of Services during crisis declared by the President of the United States, the Secretary of Defense, or Overseas Combatant Commander.

The performance of these services during crisis shall be determined at the task order level.

4.11.

Travel Requirements

Contractor employees may be required to travel to various locations within the continental United States (CONUS) and outside the continental United States (OCONUS) in performance of task orders. Estimated travel requirements will be included in the task orders. All contractor travel shall be approved by the Government prior to departure. Any travel required shall be performed in accordance with FAR 31.205-46, Travel Costs.

Performance Work Statement