Draft 15 Jul 09 Helo Mx PWS

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Attached to
Helicopter Maintenance and Support Services Federal contract opportunity
Solicitation number
FA2517-08-R-8001
Issued by
Department of the Air Force Space Command

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Draft PWS 15 Jul 09

Text of this file

APPENDIX 10

PERFORMANCE WORK STATEMENT (PWS) for

HELICOPTER MAINTENANCE

SUPPORT SERVICES

for AFSPC and the 374th MXG

Solicitation # FA2517-08-R-8001

15 Jul 2009 Contract FA2517-08-R-8001

Attachment 2

TABLE OF CONTENTS

SECTION 1, SERVICES…………………………………………………………………………4

CHAPTER 1, GENERAL…………………………………………………………………...4

1.0. SUMMARY OF SERVICES………………………………………………………...4

1.1. PROGRAM MANAGEMENT………………………………………………………4

1.2. ON-SITE MANAGEMENT……………………………………………………….…4

1.3. KEY PERSONNEL……………………………………………………….………….5

1.4. PERSONNEL GENERAL…………………………………………………………...5

1.5. CONTRACTOR CLOTHING……………………………………………….……….6

1.6. TRAINING…………………………………………………………………….……..6

1.7. QUALITY PROGRAM……………………………………………………………...8

1.8. TOOL AND EQUIPMENT MANAGEMENT……………………………………...9

1.9. PUBLICATION, REPORTS AND RECORDS MANAGEMENT…….…………10

1.10. RECORDS MANAGEMENT…………………………………………………

1.11. SAFETY…………………………………………………………………………...10

1.12. CONTRACT TRANSITION……………………..……………………………….11

CHAPTER 2, AIRCRAFT AND COMPONENT MAINTENANCE…………………...14

2.0. GENERAL………………………………………………………………………….14

2.1. MAINTENANCE…………………………………………………………………..17

2.2. MAINTENANCE MANAGEMENT………………………………………………17

2.3. MAINTENANCE OPERATIONS CENTER (MOC)……………………………...17

2.4. DEBRIEFING………………………………………………………………………17

2.5. MAINTENANCE REPORTS AND DOCUMENTATION……………………..…17

2.6. ADDITIONAL MAINTENANCE REQUIREMENTS AND PROGRAMS………19

CHAPTER 3, SUPPLY………………………………………………………………….…..19

3.0. SUPPLY SERVICES………………………………………………………………..19

3.1. DECENTRALIZED SUPPLY SUPPORT (DSS)…………………………………..19

3.2. MATERIAL DEFICIENCY EXHIBIT……………………………………………..19

3.3. ZERO-OVERPRICING PROGRAM……………………………………………….19

CHAPTER 4, RESERVED…………………………………………………………………..20

CHAPTER 5, ANCILLARY REQUIREMENTS………………………………….………..21

5.0. GENERAL…………………………………………………………………………..21

5.1. EMERGENCY AND CONTINGENCY REQUIREMENTS……………………

5.2. 374 MXG CONTINGENCY/ EXERCISE REQUIREMENTS…………………….22

5.3. ENVIRONMENTAL PROTECTION………………………………………………24

5.4. SECURITY REQUIREMENTS…………………………………………………….24

5.5. FACILITIES AND GROUND MAINTENANCE SERVICES……………………26

5.6. VEHICLES………………………………………………………………………….27

5.7. STATUS OF FORCES AGREEMENT (SOFA)……………………………………27

CHAPTER 6, RESERVED – AIRCRAFT WEAPONS MAINTENANCE……………….29

CHAPTER 7, RESERVED…………………………………………………………………30

SECTION 2, SERVICES SUMMARY………………………………………………………….31

1.0. GENERAL………………………………………………………………………..…31

1.1. DEFINITIONS OF MAJOR AND MINOR………………………………………...31

1.2. QAE INSPECTIONS REPORTS…………………………………………………...31

1.3. QAE REQUEST CHECKS………………………………………………………

2.0. SERVICE SUMMARY CHART…………………………………………………

SECTION 3, GOVERNMENT-FURNISHED PROPERTY, EQUIPMENT AND SERVICES..34

1. GENERAL………………………………………………………………………….34

3.1. PROPERTY…………………………………………………………………………34

3.2. GOVERNMENT-FURNISHED EQUIPMENT……………………………………34

3.3. MATERIALS……………………………………………………………………….35

3.4. SERVICES………………………………………………………………………….35

APPENDICES…………………………………………………………………………………...38

APPENDIX 1: ASSIGNED AIRCRAFT, FLYING HOUR ALLOCATION………..…38
APPENDIX 2: REPORTING REQUIREMENTS………………………………………43
APPENDIX 3: DEBRIEFING CHECKLIST…………………………………….……...50
APPENDIX 4: ACRONYMS……………………………………………………………58
APPENDIX 5: DEFINITIONS OF TERMS…………………………………………….63
APPENDIX 6: TECHNICAL ORDERS………………………………………………...67
APPENDIX 7: AIR FORCE INSTRUCTIONS/MANUALS/POLICY DIRECTIVES..75
APPENDIX 8: FACILITIES………………………………………………………….…85
APPENDIX 9: IN-PROGRESS INSPECTIONS……………………………………..…86

TABLE OF CONTENTS

APPENDIX 10: PERFORMANCE PLAN CHECKLIST ITEMS………………………91

SECTION 1

SERVICE REQUIREMENTS

CHAPTER 1

GENERAL

1.0. SUMMARY OF SERVICES. Maintain mission-capable helicopters twenty-four hours a day, seven days a week (24/7) at the following locations: 90th Maintenance Group (90 MXG), F.E. Warren Air Force Base (AFB), Wyoming; 341st Maintenance Group (341 MXG), Malmstrom AFB, Montana; 91st Maintenance Group (91 MXG), Minot AFB, North Dakota. Maintenance requirements at the 374th Maintenance Group (374 MXG), Yokota Air Base (AB), Japan, are performed from 0600 – 2000 Monday through Friday. The contractor shall maintain only aircraft assigned to this contract (identified in Appendix 1). The contractor shall also provide aircraft maintenance support for off-station aircraft recovery of aircraft maintained under this contract.

*Note: all workload data associated with this PWS is located on FedBizOpps.com.

1.1. PROGRAM MANAGEMENT.

1.1.1. AFI 21-101 is referenced extensively throughout the PWS. Unless specifically prohibited, the contractor has the flexibility to organize, define and implement processes as long as AFI 21-101 requirements are met. However, when performing maintenance, the contractor shall follow applicable Technical Orders (TO)s.

1.1.2. The Contractor shall coordinate copies of all correspondence between the contractor and the government with the government representatives prior to distribution. Additionally, the Contractor shall courtesy-copy government representatives on all electronic correspondence (E-mail and Fax). Participate in government meetings and working groups. Frequency/duration of these meetings averages (CONUS sites) from two (2) per day to once per week, duration from a few minutes to 1 hour; (OCONUS site) three (3) per day Monday-Friday, duration 30-40 minutes.

1.1.3. Ensure that the workforce is technically trained. Training, safety and quality assurance programs shall ensure that all maintenance is performed and documented in accordance with (IAW) Government directives and technical data to ensure the preservation and serviceability of Government assets.

1.2. ON-SITE MANAGEMENT.

1.2.1. Provide on-site management at each unit. Management shall be responsible for, and vested with, full authority to act on behalf of the contractor, to ensure compliance with the day-to-day operations requirements of this PWS. The Contractor shall designate the name of this person, in addition to the name of an equally responsible alternate(s), in writing to the Contracting Officer (CO) and 20 AF/A4H within 30 days after phase-in begins (new contractor), or at contract start (incumbent) and 7 days after newly assigned personnel’s first day. Site Management or designated representative shall be available IAW PWS Section 1, Chapter 1, Para 1.0 and Section 1, Chapter 5, Para 5.1.6 and 5.1.7. Site Management shall possess the level of experience, knowledge and qualifications in the areas of helicopter and rotor wing maintenance commensurate with the requirements of this PWS. Site Management shall:

1.2.2. Support any inspections, exercises, deployments, static displays, incentive flights, or open house (air show), search and rescue, spouse orientation day, change of command ceremonies, that involve aircraft and/or maintenance resources. These events may occur on weekends or holidays. The Government will provide notification to the contractor at the weekly flying scheduling meeting. (Note: Circumstances may dictate that less than one week’s notice be given due to changing mission requirements.)

1.2.3. Order, distribute, maintain equipment and ensure accuracy of Custody Authorization/Custodian Receipt Listing (CA/CRL) and Non CA/CRL at individual sites for equipment. Manage the GFE and conduct annual inventories IAW AFMAN 23-110, Vol. 2, Part 2, Chapter 22 and Part 13, Chapter 8 (Ref R1-1.2.3). The contractor shall replace equipment damaged through negligence.

1.2.4. Ensure contractor procedures and responsibilities are set up and defined for the base or area crash recovery program and contingency/emergency services (Reference PWS Section 1, Chapter 5).

1.2.5. Manage a Foreign Object (FO) Program and inspect IAW AFI 21-101, Chapter 14, Paragraph 14.19.2.3.

1.3. KEY PERSONNEL.

1.3.1 Personnel assigned quality control functions shall manage and administer a quality control program to assure compliance with PWS requirements.

1.4. PERSONNEL GENERAL.

1.4.1. Ensure that all employees, prior to starting work, possess certification from a FAA certified institute or aircraft maintenance military training, which validates knowledge of aircraft practices and procedures. The minimum requirement for maintenance personnel is documented aircraft maintenance military training or commercial equivalent FAA certified training (i.e. Airframe and/or Power plant license). Certified maintenance personnel must have at least 1 year experience within the last 5 years.

1.4.2. Provide technicians to accompany UH-1 aircraft during Check Flights who are qualified and certified to perform vibration analysis, rotor system track and balance, and in-flight vibration troubleshooting IAW applicable technical data. Additionally, the contractor shall provide a technician to accompany UH-1 to and from the depot maintenance facility at Corpus Christi Army Depot, TX, and Naval Depot (NADEP) Cherry Point, NC.

1.4.3. The contractor shall not employ any person who is an employee of the United States Government if the individual would create, or have the appearance of, a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person has proof of approval in accordance with DODD 5500.7, Paragraph 2.2.4.1. In addition, the contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106.

1.4.4. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

1.4.5. The contractor shall not employ any person who is a spouse or dependent child of a department of the Air Force employee (either military or civilian) when such Air Force employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

1.4.6. Contractor personnel must be able to read, legibly write, speak, and understand American English.

1.4.7. Furnish a roster of all employees to include their names, phone numbers, SSNs, duty position and security clearance to the Contracting Officer and 20AF/A4H during the pre-performance conference. Additionally, this information shall be provided not later than two working days after hiring a new employee and/or as changes occur. This roster will also be used as the recall roster for contingency operations IAW Section 1, Chapter 5, Paragraphs 5.1.1. through 5.1.8.

1.4.8. Contractor employees work performance at Yokota AB, Japan shall adhere to specific United States Forces Japan (USFJ) Instructions to include USFJI 64-102 in it’s entirety (Ref: PWS, Appendix 7).

1.4.9. (374th MXG) Contractor employees are subject to prohibition of firearms IAW AFI 31-101_374 AW SUP, paragraph 8.3.3., 8.12. and 24.1.

1.5. CONTRACTOR CLOTHING

1.5.1. Ensure that all personnel present a clean, neat, professional appearance in accordance with established company standards. All employees shall wear distinctive clothing, clearly identifying them as contractor personnel to include shirts, jackets and hats. This distinctive clothing shall be worn at all times in the performance of duties. The contractor employees shall wear seasonal clothing and personal safety equipment to conform to OSHA Standards. This includes, but is not limited to, the following contractor provided items: hearing protection, safety shoes/boots, leather work gloves, Nomex flight suits, Nomex flight jackets, and Nomex flight gloves. The Mil Spec for Nomex is MIL-C-83141A and DLA100-85-C-0817. Note: Contractor personnel must wear flight clothing during maintenance flights.

1.6. TRAINING. Ensure all personnel comply with and document required government furnished training IAW PWS Section 1, Chapter 1, Paragraph 1.6.3 and contractor provided training IAW PWS Section 1, Chapter 1, Paragraph 1.6.2.

1.6.1 CONTRACTOR TRAINING PLAN

1.6.1.1. Formulate and submit to the CO a Training/Certification Plan for its employees to ensure a fully qualified workforce throughout the life of the contract and make available for government review upon request. The contractor shall train, qualify, and certify personnel for specific job tasks. The contractor may use AETCI 21-112, Civil Service and Contractor Aircraft Maintenance Training Program, as a guide, in addition to any existing Air Force task qualifications standards and training standards contained in AF technical orders, instructions, regulations, publications and manuals. In the event a task standard does not exist, the contractor shall develop standards that reflect personnel qualification levels commensurate with specific tasks on aircraft and associated equipment maintenance. These standards shall parallel those acceptable to the Air Force and commercial aircraft and/or avionics industry, subject to review by the Functional Commander (FC)/Quality Assurance Evaluator (QAE). As a minimum, the training plan shall include:

1.6.1.2. Specific milestones, frequencies and (or) intervals as to when training, qualification or certification will occur.

1.6.1.3. Specific methods and procedures addressing how training, qualification or certification will be accomplished.

1.6.1.4. Specific tasks or areas in which training, qualification, or certification will be accomplished.

1.6.1.5. The level or extent to which personnel will be trained, qualified and certified.

1.6.1.6. Plans of instruction (curriculum).

1.6.1.7. Training records that will be utilized and documentation procedures. Training records shall specify on- and off-equipment maintenance and specific qualifications (e.g. remove and replace; calibrate, align, perform operational checks.)

1.6.1.7.1. The contractor shall maintain individual training records showing training, qualifications, and certification for each employee. As a minimum, those records shall contain all systems on which the individual is qualified to perform maintenance, the name of the individual that provided the training or certification, and the date training was conducted/completed. Employees with documented experience do not need additional training if the supervisor reviews the employee’s qualifications, annotates the qualifications in the training record, and certifies the employee is authorized to perform maintenance (See PWS Section 1, Chapter 1, Para 1.4.1.). Special certified/critical tasks will still require training. The Contractor shall document training in either the government-provided Maintenance Information System (MIS) or a contractor-provided standardized training database/program. All contractors’ training records/files and associated documentation (both electronic and hard copy format) shall be made available to the government within thirty (30) minutes of request.

1.6.1.8. Train and certify personnel required to perform tasks identified as special certification tasks IAW AFI 21-101, Chapter 14, paragraph 14.36, Table 14.1, Items 1-4, 13-15, 23-25, 27-29, and 36. The contractor shall outline procedures for certifying employees on special certification tasks in the training plan.

1.6.1.9. Use and management of HAZMAT containers or tanks, container marking and labeling, preparedness and prevention, and contingency planning.

1.6.2. CONTRACTOR-PROVIDED TRAINING.

1.6.2.1. Provide familiarization training, for aircrew members on refuel team member/Supervisor and Tow Team Member/Supervisor as requested. Request must be coordinated with FC/QAE and site manager.

1.6.2.2. Provide aircraft familiarization training, for aircraft washes, to host base personnel who are trained to perform Nuclear, Biological and Chemical (NBC) contamination control as requested. Request must be coordinated with FC/QAE and site manager.

1.6.2.3. (374th MXG) Corrosion Control training and familiarization shall be tailored IAW PACAFI 21-105, paragraph 3.14 through 3.14.3

1.6.3. GOVERNMENT-FURNISHED TRAINING. The contractor’s personnel shall complete the following government-provided training within the 30-day phase-in period and within 30-days of assignment of new contractor personnel.

1.6.3.1. Government shall provide supply/equipment custodian training to the contractor personnel responsible for the supply/equipment accounts and their alternate(s). The contractor shall request training from base supply customer service section.

1.6.3.2. Government-provided initial and annual fire extinguisher training shall be provided for all employees. The contractor shall request this training from Civil Engineering Fire Technical Services section.

1.6.3.3. The Government will provide the following training for maintenance personnel required to fly aboard aircraft: aircraft egress training, survival training (slides/tape for areas concerned), local operating instructions and procedures review, and flight ground training. Complete training within 30 days of assignment to flight duties. Coordinate training with unit level Aircrew Flight Equipment or Flight Operations Personnel.

1.6.3.4. The Government will provide Initial Integrated Maintenance Data System (IMDS), or appropriate MIS; the Contractor shall provide continuing training. (For personnel who require it for job performance).

1.6.3.5. Ensure all employees receive annual Government-Provided Training in the following areas:

1.6.3.5.1. Communications Security (COMSEC).

1.6.3.5.2. Operations Security (OPSEC). Training includes initial training and other training (up to four occurrences per year).

1.6.3.5.3. Control Area Monitor Training.

1.6.3.6. The Government will provide initial and continuation training for contract personnel serving as primary and alternate hazardous waste managers. The contractor shall request this training from appropriate base agencies.

1.6.3.7. Annual Level I and II Records Management Computer Based Training (CBT).

1.6.3.8. For contingency operations at the 374th MXG, the Government will provide initial and annual training for each employee IAW Section 1, Chapter 5, Paragraph 5.2.4.

1.6.3.9. (374th MXG) The Government will provide chemical warfare support IAW 374 AWI 21-106, paragraph 2 through 2.6.

1.7. QUALITY PROGRAM.

1.7.1. Quality Control Program. The Contractor shall develop, implement and maintain a Quality Program that ensures that service delivery meets or exceeds performance requirements in the PWS. Implement the Quality program IAW a Quality Control Plan (QCP) that provides insight into the following quality processes: control of documentation, control of records, internal audits including procedures and oversight, prevention of nonconforming services, and corrective measures if performance requirements are not attained. The contractor’s quality program shall also include an inspection process designed to assess the peripheral programs and areas managed by the contractor. (e.g. tool and equipment management, training program, flight line forms documentation, etc.) The contractor shall also include the functional requirements identified in AFI 21-101, Chapter 8, paragraph 8.2 in the QCP and may use AFI 21-101 Chapter 8 may be used as a guide when developing the program. AFI 21-101, Chapter 8, TODA references are applicable to Yokota AB only. Note: MSEP is not required for contractors. Contractor shall make the QCP available to the Government for review within 15 minutes upon demand.

1.7.2. Establish a Quality Control (QC) Records Data Base Program that provides for on-site records of all inspections conducted by the contractor and corrective action taken, and be made available to the Government for review on demand. Documentation shall include the nature and number of observations and number and type of deficiencies. All inspection records shall be made available for review by the government representative.

1.7.3. The Contractor shall generate and distribute a QC Monthly Summary (Ref. Appendix 2, R1-1.7.3a. and R1-1.7.3b.) providing insight into the status of issues affecting quality and the Contractor’s self-assessment of performance.

1.8. TOOL AND EQUIPMENT MANAGEMENT.

1.8.1. Develop and implement a plan to control and manage all tools and equipment IAW AFI 21-113, Paragraph 10 and AFI 21-101, Chapter 10, except paragraph 10.4.3 and 10.9 through 10.15. Note use of Tool Accountability System (TAS) and Equipment Identification Designator (EID) are not required. Contractor shall make the Tool Control Plan available to the Government for review within 15 minutes upon demand.

1.8.1.1. Maintain a record of inspection, lubrication, and maintenance on each piece of contractor-maintained equipment IAW TO 34-1-3.

1.8.1.2. Obtain additional or replacement Government-Furnished Equipment (GFE) Authorized In-Use Details (EAID) equipment required in the performance of the contract IAW AFI 21-101, Chapter 11, Paragraph 11.14. Submit requests through the QAE to insure proper coordination. The Contractor shall replace lost and misused government tools, as determined by the QAE, at the contractor’s expense IAW Federal Acquisition Regulation (FAR) Part 45.

1.8.1.3. Maintain bench mock-ups, or locally-built bench sets, IAW technical orders for the major components.

1.9. PUBLICATION, REPORTS AND RECORDS MANAGEMENT

1.9.1. Comply with the requirements cited in PWS publication references preceded by “IAW.” Maintain maintenance publication library at the 374th MXG. See Appendix 7for list of publications.

1.9.2. The contractor is not authorized to serve as the POC for, provide coordination on, certify, and /or approve official Air Force publications and forms, including interservice publications where the Air Force serves as the lead service IAW AFI 33-360, paragraph 1.2. and AFI 33-360 AFSPC SUP paragraph 1.2.

1.10. RECORDS MANAGEMENT. Maintain all Government records in the format provided.

1.10.1. Maintain records provided to the contractor at contract start in the format provided IAW AFI 33-322, paragraphs 3.2 through 3.2.3 and 7 through 9, PACAF SUP1, paragraphs 1.2, 2.0., and 10. Records generated by the contractor in performance of the PWS requirements shall be in maintained in electronic format.

1.10.1.1. Create, maintain and dispose of records IAW AFI 33-364 and AFMAN 37-123, all except 7.3 through 7.3.3.1. 1.10.1.2. Perform records management tasks IAW AFI 33-322/21SW Sup1, paragraphs 7 through 8.4.1.

1.10.1.2. Forward any Freedom of Information Act (FOIA) or Privacy Act (PA) requests to the base FOIA representative for official processing.

1.10.1.3. Protect Privacy Act (PA) records IAW AFI 33-332, Chapter 7, AFI 33-332 PACAF Sup1-1, Chapter 7 and FOUO IAW DoD 5400.7R, Chapter 4.

1.10.1.4. Maintain all records generated in performance of PWS and make a copy available for Government review upon request. Provide reports to the Government as specified in PWS Appendix 2. Contractor format is acceptable unless specified otherwise.

1.11. SAFETY

1.11.1. Develop and implement a written Safety and Health Plan for employees. Contractor shall make the Safety Plan available to the Government for review within 15 minutes upon demand. The written plan shall include the details of the contractor’s safety organization, responsibilities, method of program implementation, and how corrective actions will be accomplished. The contractor is not required to comply with Air Force Occupational Health & Safety (AFOSH) Standards except as needed to protect AF resources (facilities, equipment, and AF personnel) and wherever listed in technical data.

1.11.2. USAF contract QAEs, Environmental, Fire, Safety and Health officials identifying violations of standard safety practices where there is imminent danger (loss of life, limb or eyesight) will identify the violation on the spot for contractor correction IAW AFI 91-202 AFSPC SUP1, paragraph 3.5, and AFI 91-202 PACAF SUP 1, paragraph 3.5. QAEs will be notified (if not involved), as well as contract supervision, and the governing contracting office. This in no way relieves the contractor of his primary responsibility for compliance and enforcement for employee safety.

1.11.3. The Government Safety Office may provide the contractor with sanitized safety information from previous mishaps in order for the contractor to use the lessons learned from these mishaps if determined to be in the best interest of the government. The Contractor shall utilize this information solely for mishap prevention purposes within the contractor’s organization and no further dissemination is authorized. Only those contract personnel directly involved in maintenance operations or training shall have access to the sanitized safety information. The contractor shall return written safety information to the Air Force Safety Office that provided the information. The Air Force does not authorize the contractor to retain copies of the written information provided by the Air Force. All personnel receiving and/or utilizing this information shall abide by these restrictions.

1.11.4. Contractor employees shall adhere to traffic safety requirements IAW AFI 91-207 The US Air Force Traffic Safety Program, paragraphs 1.1.1.2., 3.1 through 3.2.3, 3.4.1.1, 3.4.1.3. through 3.4.2.4.6., 3.4.2.7., 3.4.2.8., and 3.5.1. through 3.5.6., 3.6. thourgh 3.6.4., 4.1. through 4.3.1., 4.6. through 4.6.4., and 4.6.7 through 4.6.7.3.

1.12. CONTRACT TRANSITION

1.12.1. CONTRACTOR PHASE-IN. Contractor is responsible for all phase-in actions that may be necessary for complete assumption of duties under this contract prior to performance start date. Contractor shall be allowed access to the facility and the regulations library up to 30 days prior to the start of contract performance on a not-to-interfere basis.

1.12.1.1. EQUIPMENT INVENTORY.

1.12.1.1.1. During the Phase-In Period, the contractor and a government representative shall conduct a joint inventory of all GFE (CA/CRL and Non-CA/CRL). The contractor shall sign for all equipment provided by the government. The contractor and a government representative will jointly determine the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. The government shall replace missing items and repair all items not in working order or the Contracting Officer will direct the contractor to replace the missing item(s) or accomplish the repair and the contractor shall be reimbursed for cost incurred. The government representative and contractor shall certify their agreement as to the accuracy of the inventory results and working order of the equipment. If the contractor does not agree with the government representative’s inventory results or determinations to the working order of the equipment, the disagreement shall be handled under the “Dispute” clause of this contract.

1.12.1.1.2. The Contractor shall account for GFE-Equipment Management Codes 2 through 5 on Equipment Authorized In-Use Details (EAID) under the provisions of AFMAN 23-110, Volume II, Part 2, Chapter 3, Table 3A1.22., Page 3-10, Table 3A5.2, Page 3-96 and Part 13, Chapter 8. Designate custodians to receipt and account for government-furnished EAID equipment on the CA/CRL. (Ref Appendix 2 R.1-1.2.3.)

1.12.1.1.3. The Contractor shall account for GFE Non CA/CRL. (Ref R.1-1.2.3.)

1.12.1.1.4. Comply with all computer system and Information Technology Equipment (ITE) accountability procedures required by the government. (Reference AFI 33-112, Section B, Paragraph 15.)

1.12.1.1.5. The contractor and the government will conduct a joint inventory of all ITE computer systems and software not later than 5 days prior to the start of the basic contract. The contractor shall not modify any government-furnished ITE, computer system, or software without approval from the government.

1.12.2. CONTRACTOR PHASE-OUT. Thirty days prior to contract completion date, incumbent shall make all sites available to allow successor contractor to become familiar with the equipment and to train personnel if necessary, on a not-to-interfere basis with the current contractor.

1.12.2.1. EQUIPMENT ACCOUNTABILITY.

1.12.2.1.1. A joint inventory of all government-provided equipment shall be conducted by the contractor and a government representative by completion or extension of the contract. The contractor shall be liable for loss or damage to GFP beyond fair wear and tear in accordance with FAR 52.245-1 “Government Property”. Compensation shall be effected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the Contracting Officer. All equipment damaged by the contractor beyond fair wear and tear shall be repaired by the contractor at the contractor’s expense within 30 days of discovery, but before the joint inventory is made. All repairs/maintenance, for which the contractor would otherwise be liable, not performed by the contractor, shall be made at the government’s option and at the contractor’s expense. In the case of damaged property, the amount of compensation due the government by the contractor shall be the depreciated replacement value of the item to be determined by the Contracting Officer. Any failure of the contractor to agree with such determination shall be treated as a dispute pursuant to the clause of the contract entitled, “Disputes.”

1.12.2.2. CONTRACT COMPLETION/TERMINATION.

1.12.2.2.1. Upon completion/termination, the incumbent contractor shall:

1.12.2.2.2. Turn over all keys to the designated government representative and provide combinations to access doors and combination locks so the successor can remove existing combinations and enter new combinations.

1.12.2.2.3. Ensure that all contractor employees turn in their restricted area badges and ID cards.

1.12.2.2.4. Turn over all manuals, publications and technical orders provided by the government.

1.12.2.2.5. Perform a joint inventory of hazardous waste, aircraft and supply documents and logs.

1.12.2.2.6. The incumbent shall allow the successor contractor access to Maintenance Information Systems (MIS) for training and review of aircraft data. The successor contractor will not be allowed to alter MIS data until start of contract.

SEC. 1, CH. 1

SECTION 1

SERVICE REQUIREMENTS

CHAPTER 2

AIRCRAFT AND COMPONENT MAINTENANCE

2.0. GENERAL. Perform helicopter and support equipment maintenance services to maintain Air Force helicopters and equipment in Mission Capable (MC) condition, safe for prescribed operations, and properly configured to meet mission requirements as described in this PWS. Troubleshoot, remove, replace, perform on-equipment and off-equipment adjustments, repair, calibrate and perform operational checks on components IAW aircraft system TOs listed in PWS Appendix 6. If chapter(s) and paragraph(s) are not identified, then the entire referenced document is applicable and must be followed.

2.1 MAINTENANCE. Perform the following unscheduled/scheduled maintenance actions for required on/off equipment maintenance for aircraft and support equipment (including assigned Aerospace Ground Equipment (AGE):

2.1.1. Accomplish planned sorties production and maintenance actions required to meet weekly and daily flying schedule requirements. Generate aircraft above the daily requirement if the unit flying hour program falls behind the projected unit flying requirement. (Ref: PWS Appendix 1)

2.1.2. Perform higher headquarters-directed one-time inspections (OTI) on assigned aircraft and equipment IAW AFI 21-101, Chapter 8, Paragraph 8.18.

2.1.3. Perform all scheduled and special inspections IAW TOs 1H-1(U)N-6 and TO 00-20-1.

2.1.3.1. Perform pre-dock inspection prior to the aircraft going into phase. Initiate an AF IMT 2410, Inspection/Time Compliance Technical Order (TCTO) Planning Checklist, or locally developed product for each aircraft prior to the phase inspection. List all known aircraft and equipment TCTO, Time Change Item (TCI), Special Inspection (SI) and other major requirements to be accomplished during the inspection on AF IMT 2410, or locally developed product. Use the AF IMT 2410, or locally developed product as an aid in planning for and conducting the pre-inspection meeting. Block 14 will list the agencies attending to include the unit QAE and any discussion items to be presented. Documentation resulting from the Inspection schedule and scope should include TCTOs, TCIs, SIs, delayed discrepancies and special requirements to be accomplished.

2.1.3.2. Accomplish fix portion of the inspection, repairing previous discrepancies, replace scheduled time change items and repair discrepancies found during the Phase Inspection.

2.1.3.3. Perform Post-Dock meetings and include the unit QAE, discuss open discrepancies, review any significant inspection events and identify any problems that may adversely affect future scheduling. The contractor shall file the completed work package until it is replaced by the next similar inspection work package.

2.1.3.4. Schedule, control, and monitor TCTO maintenance on assigned aircraft and equipment IAW AFI 21-101, Chapter 7, Paragraphs 7.15, 7.15.1, 7.15.1.1, 7.15.1.2, 7.15.1.4, 7.15.1.6 and 7.15.1.7.

2.1.4. Support depot and/or contract field teams IAW workload agreements.

2.1.5. Accomplish modifications directed by the System Program Offices (SPOs) on assigned aircraft and equipment.

2.1.6. Coordinate and accomplish directed depot-level repairs IAW TO 00-25-107, AFSPCI 21-205.

2.1.7. Service tires, hydraulics, oil, fuel (refuel/defuel), and lubricate IAW TOs 1H-1(U)N-2-1, and 00-25-172.

2.1.8. Configure aircraft equipment to support daily mission taskings.

2.1.9. Maintain, control, inventory, and repair aircraft Dash 21 equipment IAW AFI 21-103, Chapter 9.

2.1.10. Tow aircraft IAW TO 1H-1(U)N-2-1CL-1.

2.1.11. Launch and recover aircraft IAW AFI 11-218, Chapter 2. Note: Aircraft marshalling may be at the pilot’s discretion.

2.1.12. Perform aircraft wash, corrosion control and corrosion inspections IAW TOs 1-1-8, 1-1-689, 1-1-691, TO 1H-1(U)N-6 and 31-1-75.

2.1.13. Remove snow and ice from aircraft surfaces IAW TO 1H-1(U)N-2-1.

2.1.14. Maintain a Joint Oil Analysis Program (JOAP) IAW TOs 33-1-37-1/-2/-3/-4.

2.1.15. Remove, install, troubleshoot, maintain, and inspect aircraft rescue hoist system, cargo suspension system and gun mounts IAW TO 1H-1(U)N-2-1 and TO 1H-1(U)N-6.

2.1.16. Accomplish repair or overhaul of components IAW TOs 1-H-1(U)N-2-1, 1H-1(U)N-6 and appropriate Intermediate Level Maintenance TO.

2.1.17. Accomplish all preparation actions required for Non-Destructive Inspections (NDI) on aircraft and components IAW 1H-1(U)N-36.

2.1.17.1. Malmstrom only: NDI requirement is for on-equipment eddy current only (engine mounts, 42 degree gearbox, 90 degree gearbox, landing gear, etc.). Off-equipment NDI requirements will be taken to the 120th FW Air National Guard in accordance with the support agreement. Approx 20 man hours estimated per year.

2.1.17.2. Inspector must be Level 2 qualified and certified IAW National Aerospace Standard (NAS) 410, NAS Certification and Qualification of Nondestructive Test Personnel.

2.1.18. Perform troubleshooting, analysis, repairs, in-flight, and ground operational/leak checks on all aircraft systems IAW TOs, 1H-1(U)N-1, 1H-1(U)N-2-1, 1H-1(U)N-6, 1H-1(U)N-6CF-1 and TO1-1-300. The contractor shall provide maintenance personnel with functional expertise to fly on the aircraft during Functional Check Flight (FCFs).

2.1.19. Maintain, remove, repair, replace and rig all aircraft systems IAW TO 1H-1(U)N-2-1, 2-2, and overhaul technical orders referenced in Appendix 6.

2.1.20. Accompany aircraft on cross-country/off-station flights for servicing and recovery maintenance as deemed necessary by the Functional Commander.

2.1.21. Recover all H-1 aircraft covered under this PWS, which are forced to land at a base or remote site, to home station. Government shall provide equipment for recovery of aircraft. At Yokota AB, Japan, in the event of a downed aircraft or precautionary landing off-base, the contractor will coordinate with the 374th MOS IAW 374AWI21-107 paragraph 3.2.3. and will provide all information, if known as stated in USFJ 10-200 paragraphs 5.1.1, through 5.1.7 to applicable base authorities as requested by the Government of Japan (GOJ). The contractor will remove wreckage IAW USFJ 10-200 paragraph 5.5.9 if applicable. If aircraft recovery is required on Yokota or any military installation, the contractor will coordinate with the 374th MOS IAW 374AWI21-107 paragraph 3.2.3. in the recovery effort.

2.1.21.1. (374th MXG) Perform off-base aircraft recovery IAW USFJ 10-200 in its entirety and 374 AWI 21-107, paragraph 3.2.3. Perform on-base aircraft recovery IAW 374 AWI 21-107, paragraph 3.2.3.

2.1.22. Prepare aircraft for air, land, or sea shipment, IAW TOs 1H-1(U)N-2-1, and 1H-1-39.

2.1.23. Schedule and correct all deferred discrepancies recorded against an aircraft as soon as possible.

2.1.24. Provide all engine maintenance and services IAW AFI 21-101, Chapter 6, Paragraphs 6.3.3 thru 6.3.3.20, and Chapter 11, Paragraphs 11.2, 11.3 thru 11.33, to include as a minimum: all engine removals/replacements, , manage Quick Engine Change (QEC) kit repair, manage TCI and engine TCTOs, maintain engine records (installed and un-installed) and perform engine MSL duties. At the 90th and 341st MXG, the contractor shall function as the unit engine manager. The 91st MOS and 374th MXG shall coordinate with their respective base engine managers.

2.1.25. At Malmstrom, perform local manufacture and testing of flexible hose assemblies and testing of tubing assemblies.

2.1.26. Perform structural repair IAW 1H-1(U)N-3. At the 374th MXG, the government will provide to the contractor use of special in-shop off equipment tools, facilities and expendable supplies.

2.1.27. Perform all fuel cell maintenance, troubleshooting, repairs, functional checks, government-approved modifications, inspections of aircraft fuel systems and components IAW TOs 1H-1(U)N-2-1, 00-25-172, 1-1-3, and 00-85A-03-1. The government shall provide a fuel cell hangar or area for fuel cell repairs.

2.1.28. The contractor shall remove, deliver and reinstall all aircraft batteries.

2.1.29. Manage, inspect, inventory, maintain, control and store Dash 21 equipment IAW TO 1H-1(U)N-21, equipment Technical Orders, AFI 21-103, Chapters 1, 2, 5, and 9.

2.1.30. Maintain assigned AGE IAW technical data. Schedule maintenance beyond the shop/section repair capability with the local AGE shop.

2.1.30.1. Accomplish all preparation actions required for NDI inspections for non-powered AGE IAW NDI and AGE technical data.

2.1.31. Perform and document Pre-use inspections and document discrepancies on AGE and support equipment IAW TO 00-20-1.

2.1.32. Monitor and project time change requirements IAW AFI 21-101, Chapter 7, Paragraphs 7.16, 7.16.1.1, 7.16.2.1 through 7.16.2.4 and 7.16.2.7 through 7.16.2.10. For AFSPC units, TCI due date extension requests and TCI forecasts shall be forwarded to AFSPC/A4M. See TO 00-20-9 for forecasting selected calendar time change items.

2.1.33. Perform Transfer/Acceptance Inspections upon receipt of transferred aircraft and determine equipment condition and adequacy of depot or contractor maintenance as prescribed by AFI 21-101, Chapter 7, Paragraphs 7.18, TOs 00-20-1 and 00-35D-54.

2.1.34. Perform In-Progress Inspection (IPI) IAW the IPI listing. See PWS Appendix 11.

2.1.35. Manage aircraft modifications in accordance with AFI 21-101, Chapter 1, Paragraph 1.13.

2.1.36. (374TH MXG) Perform local manufacture of tools IAW 374 AWI 23-201 paragraphs 1, 4 and 5.

2.1.37 (374th MXG) Maintain a Corrosion Control Program IAW PACAFI 21-105 paragraphs 3.15.1., and 3.15.4. through 3.15.6.3.

2.1.37.1 (374th MXG) Comply and maintain standards for Aircraft Markings IAW PACAFI 21-105 paragraph 3.16.3.

2.1.37.2. (374th) In the event of chemical leak or spill on board an aircraft adhere to standards and procedures IAW PACAFI 21-105, paragraphs 3.18. through 3.18.2.

2.1.38. (374th) The contractor shall appoint individuals by memorandum to act as Unit Contrainer Managers (UCMs) IAW AFI 24-203, pargraph 1.8.1. A copy of the Memorandum of Appointment shall be forwarded to 374th Traffic Mangement Flight.

2.1.38.1. (374th) The contractor shall use DD From 1348-1A as the shipment planning worksheet for MILSTRIP shipments as outlined in AFI 24-203, paragraph 3.1.1.

2.1.38.2. When processing NON-MILSTRIP items such as JOAP samples for shipment, the Contractor will use DD Form 1149, DD Form 250, or a memorandum from the unit to process non-MILSTRIP shipments. When DD Form 1149 is used, the contractor will follow procedures outlined in AFI 24-203 paragraphs 3.1.2 and 3.1.2.1.

2.1.38.3. The Contractor will participate in the Air Force Reusable Container Program IAW AFI 24-203, paragraphs 9.1, 9.1.1, 9.1.2, 9.2 through 9.2.5, 9.3 through 9.3.4, 9.4 through 9.4.3.2, 9.10.1, 9.10.1.2 through 9.10.1.2.8, 9.10.1.3 through 9.10.1.3.2; and 341 MXG OI 21-38, all except pargraph 3.2.2.when applicable. Additionally, the contractor must ensure issued items are not separated from their specified container. Transfer the item and the container at the same time. Flights requiring second-level repair, periodic bench check, build-up, etc., must ensure that the specified container and item are promptly reunited. Upon receipt of the item from LRS Materiel Management Flight, ensure the required container is available. If the item is received without the required container, annotate on the issue document "No SPI container available.” AF Form 451 must be used for all items without the required SPI or Fast Pack before shipment turn-in to transportation IAW paragraph 9.10.1.3.4. If packaging services are required, the contractor will complete AF Form 451 IAW paragraph 9.10.1.35.

2.1.39 (374th MXG) Adhere to procedures 374 AWI 21-108 – Additional Wing Measures Following UH-1N Transmission Change.

2.2. MAINTENANCE MANAGEMENT. Manage the full cycle of production IAW AFI 21-101, chapter 3, paragraph 3.11, and AFCSM System 21-500.

2.3. MAINTENANCE OPERATIONS CENTER (MOC). The contractor will perform the MOC function to include monitoring and coordinating sortie production, maintenance production, execution of the flying and maintenance schedules, and maintaining visibility of fleet health indicators IAW AFI 21-101, Chapter 6, Paragraphs 6.1 and 6.3.2 and AFSPCI 21-165.

2.3.1. Comply with procedures for use of UHF radio communications. Radio access is authorized and may be provided for aircraft-to-MOC communications at the discretion of the Functional Commander.

2.3.2. Develop a flying and maintenance schedule IAW AFI 21-101, Chapter 7, Paragraph 7.4 and AFSPCI 21-165.

2.3.3. Conduct maintenance planning cycle requirements IAW AFSPCI 21-165 and AFI 21-101, Chapter 7, Paragraphs 7.6, 7.6.1, 7.6.1.2 thru 7.6.1.6, 7.6.2.2, 7.8.5, and 7.9.

2.4. DEBRIEFING. Debrief flight crews after flight IAW AFI 21-101, Chapter 4, Paragraph 4.8. PWS Appendix 3 may be used as a guide.

2.5. MAINTENANCE REPORTS AND DOCUMENTATION

2.5.1. MAINTENANCE REPORTS. Provide the following reports and documentation IAW Appendix 2 Report Number R1-2.5.

· 3-year time change forecast (R1-2.5c)

· Monthly maintenance report (R1-2.5 and R1-2.5a)

· Daily helicopter status (R2.5d)

· Provide Unit Corrosion Control Report (R1-2.5b) IAW AFSPCI 21-105, Chapters 1 and 2, (20thAF helicopter units).

2.5.2. DOCUMENTING MAINTENANCE.

2.5.2.1. Document discrepancies IAW AFI 21-101, Chapter 14, Paragraphs 14.20 and TO 00-20-1.

2.5.2.2. Manage aircraft Awaiting Maintenance (AWM) and Awaiting Parts (AWP) discrepancies IAW AFCSM 21-566 thru 568, 21-570, 572, and 574 thru 576.

2.5.2.3. Accomplish document reviews IAW AFI 21-101, Chapter 7, Paragraph 7.10.

2.5.3. JOB CONTROL NUMBERS (JCN) AND IDENTIFICATION NUMBERS.

2.5.3.1 Use and assign JCNs to manage the progress of work and report the completion of individual portions of a task. Utilize JCNs IAW TO 00-20-2, paragraph 4.2.

2.5.3.2. Report maintenance actions for equipment that is not assigned an ID number IAW the TO 00-20-2, Paragraph 4.4.

2.5.4. FILING AND DISPOSITION. Manage equipment records and establish and maintain equipment files IAW TO 00-20-1, AFI 21-101, Chapter 7, Paragraph 7.3.3 and 1H-1(U)N-6. File and dispose of all forms IAW AFI 21-101, Chapter 3, Paragraph 3.4.1.61.

2.6. ADDITIONAL MAINTENANCE REQUIREMENTS AND PROGRAMS. The contractor shall perform the following flight essential programs and functions:

2.6.1. Perform impoundment procedures to include locally developed operating instructions IAW AFI 21-101, Chapter 9. Advise FC/QAE, squadron commander, and Maintenance Group Commander of initial impoundment and release from impoundment. Note: MXG/CC may direct an impoundment if he/she deems necessary.

2.6.2. Establish, implement and manage a Dropped Object Prevention Program (DOPP) IAW AFI 21-101, Chapter 14, paragraph 14.11. Develop, implement and maintain OI(s), reviewed and accepted by the FC/QAE, for the DOPP.

2.6.3. Establish, implement and manage a Foreign Object Damage (FOD) Program IAW AFI 21-101, Chapter 14, Paragraph 14.19 and wing supplements.

2.6.4. Establish, implement and manage a Special Certification Roster (SCR) IAW AFI 21-101, Chapter 14, paragraph 14.36, Table 14.1, Items 1-4, 13-15, 23-25, 27-29, 36.

2.6.5. Establish, implement and manage a Lockout and Tag-out Program IAW AFI 21-101 Chapter 2, Paragraph 2.13.

2.6.6. At the 90th, 91st and 341st MXG, assist the host base in the maintenance of the technical administration library and management of unit technical order (TO) requirements, filing, and inspection of applicable OIs. Technical order files must be kept IAW TO 00-5-2. Ensure a central file of TOs for possessed aircraft is available. At the 374th MXG, the contractor shall maintain a central file of TOs for possessed aircraft (TO 00-5 series).

2.6.7. Support Product Improvement Working Groups (PIWG) by providing trend data to the QAE and may attend UH-1 PIWG conferences IAW AFI 21-118, Paragraph 1.7.

SEC. 1, CH. 2

SERVICE REQUIREMENTS

CHAPTER 3

SUPPLY

3.0. SUPPLY SERVICES

3.1. DECENTRALIZED SUPPLY SUPPORT (DSS).

3.1.1. Administer a supply program IAW AFI 21-101, Chapter 11, Paragraphs 11.3.1, 11.4 through 11.19, 11.22 through 11.28 and 11.30 through 11.36. The contractor shall perform Maintenance Supply Liaison (MSL) functions to provide coordination between maintenance and supply and manage supply transactions for the maintenance organization. The responsibilities of MSL are identified in AFI 21-101, Chapter 11, requiring coordination with host unit supply section personnel. At Yakota AB, the contractor is responsible for obtaining supply parts located in the aircraft parts store on the flightline; however supply parts located in the main base warehouse will be delivered to the contractor.

3.2. MATERIAL DEFICIENCY EXHIBIT.

3.2.1. The contractor shall assist the government and other agencies in processing Material Deficiency exhibits IAW AFI 21-101, Chapter 11, Para 11.31 and TO 00-35D-54.

3.3. ZERO-OVERPRICING PROGRAM

3.3.1. Participate in the Zero-Overpricing Program IAW AFMAN 23-110, Volume 7, Part 4.

SEC. 1, CH. 3

CHAPTER 4

SEC. 1, CH. 4

RESERVED

SECTION 1

SERVICE REQUIREMENTS

CHAPTER 5

ANCILLARY REQUIREMENTS

5.0. GENERAL. The Contractor shall perform the following:

5.1. EMERGENCY AND CONTINGENCY REQUIREMENTS. Establish and maintain a contingency plan which provides for continued operations in the event of catastrophic and non-catastrophic events and work stoppage. The contingency plan must provide for immediate response to catastrophic events within the US borders to ensure timely support of all mission requirements. As a minimum the contingency plan must address the following areas: 1) 24 hour a day, 7 days a week communications, 2) standby crew for the 374th, 3) continued Operations at the sites, 4) management responsibilities, 5) mobilization, 6) launch, recovery, strike/walkout and maintenance, 7) chemical warfare requirements at the 374th, 8) recall roster (See Section 1, Chapter 1, Paragraph 1.4.7. for roster content), and 9) emergency/quick reaction checklists (See Section 1, Chapter 5, paragraph 5.1.8.). The 374th may be required to respond to catastrophic events occurring outside the borders of Japan and must provide timely support of all mission requirements IAW with the contractor’s contingency plan. The contingency plan shall be provided for government review at contract start and within five days of subsequent changes.

5.1.1. In the event of a crisis declared by the President of the United States and/or the Secretary of Defense, contract performance will continue for all the PWS requirements. Personnel performing PWS tasks are considered "mission-essential Contractor personnel". For information regarding essential Department of Defense (DoD) services, refer to DODI 3020.37, Paragraphs 1, 4.2, 6 through 6.2.5 and E2.1.3.

5.1.2. Support mission requirements for exercises or contingencies, may include travel as delineated in workload data.

5.1.3. At the 374th, meet 24-hour operations for limited durations due to exercises or contingencies IAW PWS Section 1, Chapter 5, Paragraph 5.2.

5.1.4 Generate aircraft above the daily requirement to support emergency/contingency operations.

5.1.5. Support the following for Helicopter Maintenance that may occur as a result of contingency operations or emergency situations:

5.1.5.1. Higher headquarters, Host-Wing/Group/Unit-directed exercises, taskings and competitions.

5.1.5.2. Medical Evacuation (MedEvac).

5.1.5.3. Search and Rescue (SAR) Operations.

5.1.5.4. Fire suppression support.

5.1.5.5. Other Contingency, Designed Operational Capability (DOC) Generation or Emergency Support.

5.1.6. Provide for 24 hour/day communications with the Functional Commander or QAE, Unit Operation Duty Officer (ODO) or Supervisor of Flight (SOF) 7 days/week. For 374th, maintain a standby crew, on call, to launch and recover aircraft, as a minimum, during other than normal operating hours (Ref: PWS Section 1, paragraph 1.0).

5.1.7. 374 MXG contractor personnel shall be at the unit…

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