Atch 11 - L-2 Helo PPQ_ 17 Dec 08 2.docx

SOURCE SELECTION SENSITIVE

ATTACHMENT 11

PAST/PRESENT PERFORMANCE QUESTIONNAIRE

RFP# FA2517-08-R-8001

HELICOPTER MAINTENANCE

05 Jun 2009

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor: _______________________________________________________________________

B. Cage Code of contractor contract was awarded to: ________________________________________

C. Contract number: __________________________________________________________________

D. Contract type: _____________________________________________________________________

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance: ______________________________________________________________

G. Initial contract cost: $____________________________

H. Current/final contract cost: $_______________________________

I. Reasons for differences between initial contract cost and final contract costs: ___________________

J. Description of service provided: ______________________________________________________

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:__________________________________________________________

B. Customer or agency description (if applicable): ________________________________________________________________________________

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other Commands:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name: ________________________________________________________________________________

B. Evaluator's title: ________________________________________________________________________________

C. Evaluator's phone/fax number: _______________________________________________________

D. Number of year’s evaluator worked on subject contract: ___________________________________

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

P PURPLE/VERY GOOD- The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

G GREEN/SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Y YELLOW/MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

R RED/UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

W WHITE/NOT APPLICABLE - Unable to provide a score.

A. CRITICAL AIRCRAFT MAINTENANCE

B

P

G

Y

R

W

T1. Contractor’s ability to maintain complex and mission critical aircraft.

T2. Ability to operate and maintain aircraft support equipment. (i.e special tools, test equipment)

T3. Ability to operate and maintain non-powered and powered aerospace ground equipment.

T4. Ability to perform/schedule aircraft inspection (i.e. Phase, ISO).

T5. Ability to identify, troubleshoot and correct safety of flight issues.

T6. Ability to provide Mission Capable aircraft to meet daily flying schedule.

T7. Contractor’s overall quality regarding Critical Aircraft Maintenance/

Please discuss response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

B. PROGRAM MANAGEMENT

P

G

Y

R

P1. Ability to attract and retain a qualified workforce at CONUS and overseas locations.

P2. Effectiveness and efficiency of contractor’s organizational structure and staffing concept providing ability to organize, staff, lead, plan, coordinate and control resources.

P3. Managers and supervisors possess technical and administrative abilities to meet contract requirements.

P4. Contract problems are effectively resolved in a timely manner without extensive guidance.

P5. Contractor is reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes) and is responsive to contract changes.

P6. Effectiveness in quality control and/or inspection procedures to meet contract requirements.

P7. Effectiveness in correcting deficiencies in a timely manner and pursuant to quality control procedures.

P8. Contractor effectiveness in maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

P9. Overall compliance with contract terms and conditions.

P10. Responsiveness to no notice or short notice mission related taskings.

P11. Ability to develop, implement and follow tool accountability procedures.

P12. Ability to develop, implement and follow a safety plan procedures.

P13. Ability to manage labor/management issues to include maintaining services during a strike.

P14. Demonstrate innovative approaches or creative thinking in resolving issues while complying with government regulations.

P15. Ability of the contractor to manage performance of Aircrew Flight Equipment (AFE) systems maintenance.

P16. Effectiveness and responsiveness in performing Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) aircrew decontamination process (in regard to AFE).

P17. Effectiveness in managing subcontractors.

P18. Contractor’s ability to adhere to schedules.

P19. Contractor’s compliance with small business subcontracting goals.

P20. Commitment to customer service.

P21. Contractor’s overall quality regarding Program Management.

Please discuss response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

C. LOGISTICS

P

G

Y

R

L1. Supply: Effectiveness in managing, controlling, acquiring and issuing supplies and equipment to assure continuous system operations.

L2. Effectiveness of material management (including Government Furnished Property).

L3. Contractor’s overall quality regarding Logistics.

Please discuss response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

D. SAFETY

P

G

Y

R

S1. Adherence to all safety regulations

S2. Contractor’s overall quality regarding Safety?

S3. Have there been any health or safety violations? (If YES, please explain) YES NO

Please discuss response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

E. COST/PRICE (C1)

P

G

Y

R

C1. Notification to Government of excess travel costs before they occur

C2. Contractor’s overall quality regarding cost type efforts.

Please discuss response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

ADDITIONAL QUESTIONS:

1. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

If yes, based on default, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

2. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

3. List the types of aircraft that have been maintained?

4. What branch of service has aircraft been maintained for, if applicable?

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

Mailing Address: Ms. Kim Doyle, 21 CONS/LGCZB 135 Dover Street, Suite 2225 Peterson AFB CO 80914-1055

E-Mail: kimberly.doyle@peterson.af.mil

FAX to: (719) 556-7900

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE IAW FAR 2.101 & 3.104

SOURCE SELECTION SENSITIVE