Questions and Answers Document.docx

1. There are 176 multichannel pipettes that need servicing. For the calibration certificates for those units, do you need data collected from all of the channels or from only one channel with the rest tested to make sure that they are performing well within specification?

Answer: All channels.

2. There are three different data options are called out in the work statement; (2.2.3) ISO AF/AL 3x5, (2.2.7) Level 2 and (2.2.8) Level 1. Do different pipettes receive different data collection options? If so, do you have a breakdown of those?

Answer: ISO is the standard from which the Level 1 and Level 2 calibrations stem. OET, PHE, and PHR require Level 2 calibration. RHB and PHT require Level 1 calibration.

3. 5.1/SS-2 What does “Reduction in invoice by 25%” mean?

Answer: If the standard is not met, the invoice would be reduced by the percentage identified.

4. 5.1/SS-3 What does "Reduction in invoice period by 10%" mean?

Answer: If the standard is not met, the invoice would be reduced by the percentage identified.

5. 2.5.1 "When calibration/repairs are performed, the contractor must complete all maintenance services in one duty day". What is considered a “duty day”? Are these pipettes receiving As Found/As Left 3x5 service?

Answer: A duty day is between Monday and Friday, hours 0730 – 1630.

6. 2.2.3, it states 5 readings at 3 levels (low-middle-high). Would this refer to: 2 “as found” measurements and 3 “as left” measurements for a total of 5 readings? Or, would this be 5 measurements for “as found”, another 5 for “as left”?

Answer: This means 15 readings total, 5 at each level.