Performance Work Statement 14 April 2011.pdf

PERFORMANCE-BASED WORK

STATEMENT (PWS)

FOR

SYSTEMS ENGINEERING FOR THE 520th SOFTWARE MAINTENANCE

SQUADRON (SMXS) COMMAND AND CONTROL SYSTEM – CONSOLIDATED

(CCS-C) PROGRAM

April 14, 2011

TABLE OF CONTENTS

SECTION 1 – DESCRIPTION OF SERVICES

SECTION 2 – BASIC SERVICES

SECTION 2.1 – SYSTEMS ENGINEERING SERVICES

SECTION 2.1.1 – SYSTEMS ENGINEERING

SECTION 2.1.2 – SOFTWARE REQUIREMENT SPECIFICATION

SECTION 2.1.3 – IBM RHAPSODY

SECTION 2.1.4 – SYSTEM / SUBSYTEM DESIGN DESCRIPTION CHANGE RECORDS

SECTION 2.1.5 – DOORS

SECTION 2.2 – COMMUNICATES WITH GOVERNMENT PERSONNEL ORGANIZATIONS

SECTION 2.3 – REPORTS

SECTION 3 – SERVICES SUMMARY

SECTION 4 – GOVERNMENT FURNISHED PROPERTY AND SERVICES

SECTION 5 – GENERAL INFORMATION

SECTION 5.1 – SECURITY INFORMATION

SECTION 5.2 – PHYSICAL SECURITY

SECTION 5.3 – SPECIAL QUALIFICATIONS

SECTION 5.4 – MANAGEMENT OF PERSONNEL

SECTION 5.5 – QUALITY CONTROL

SECTION 5.5.1 – QUALITY CONTROL PROGRAM

SECTION 5.5.2 – QUALITY ASSURANCE

SECTION 5.6 – NORMAL HOURS OF OPERATION

SECTION 5.7 – RECOGNIZED HOLIDAYS

SECTION 5.8 – RECORDS MAINTENANCE

SECTION 5.9 – GOVERNMENT REQUIRED TRAINING

SECTION 5.10 – GOVERNMENT OBSERVATIONS

APPENDIX A – ACRONYMS AND ABBREVATIONS

1 Description of Services

This Performance-Based Work Statement (PWS) outlines the tasks required of the

Contractor in support of the 520th SMXS Software Maintenance Squadron’s Command and Control System - Consolidated (CCS-C) program. The purpose of this effort is to contract for Systems Engineering services required in support of the 520 SMXS. The

Contractor shall provide Systems Engineering services for the tasking of creating a bidder’s library documentation set. The contractor shall work in integrated teams with

Government engineers and managers located in Colorado Springs, Schriever AFB, CO.

2 Basic Services

2.1 Systems Engineering Services

2.1.1 Systems Engineering

The contractor shall perform requirements management and be responsible for creating/updating Software Requirement Specifications (SRS) which are organized by subsystem. These are derived from the System/Subsystem Specification (SSS), in turn the contractor shall then make recommendations and change records for the Prime to make modifications to the current System/Subsystem Design Document (SSDD). The contractor shall review the current documentation from the Prime contractor and provide updates or change records to the SSDD for the Telemetry and Commanding (T

& C) and (MPS) subsystem development. The contractor shall examine the “high-level view” of the system using IBM Rhapsody (provided by the Government) and create the corresponding requirements which will provide the necessary definition and traceability to allow completion of the software development. The contractor shall collaborate with the technical program manager (TPM) to help further define the customer requirements;

create subsystem and detailed requirements where gaps exist; shall communicate requirements to software developers, The contractor shall be using the software requirements management product DOORS to manage the requirements and work with

OO-ALC so that the repositories in COS (Colorado Springs) are synchronized with the

OO-ALC. All engineers require a bachelor’s degree and relevant experience in Systems

Engineering.

2.1.2 Software Requirement Specification

The contractor shall provide requirements traceability into the software components using DOORS to make up the T & C and Mission Planning System. These subsystems are made up of approximately 300,000 lines of source code (C++, C, various scripting and database files). (Estimates of T&C SLOC 168,500 of C++; MPS SLOC 162,000

C++ and 20,000 of Java).

2.1.3 IBM Rhapsody

The contractor shall use current provided code and pull into IBM Rhapsody (provided by Government) to provide the Government with the ability to reverse engineer the currently implemented design. The contractor shall provide the change records required to complete the process.

2.1.4 System/Subsystem Design Description Change Records

The contractor shall provide updates or change records to Government TPM using

Government provided template (CDRL A001).

2.1.5 Doors

The contractor shall map the requirements traceability in the DOORs application

(provided by the government) giving the government the ability to create an SRS.

2.2 Communicates with government personnel and organizations

2.2.1 The contractor shall keep government management informed of problems and risks that could impact the mission or organization as discussed in the weekly meeting.

Cooperates and coordinates with others within the assigned organization, and functions well as a member of a project or government product team.

2.2.2 Understands and follows a process specified for each assigned project that are consistent with a CMMI Level 3 Software organization.

http://www.sei.cmu.edu/library/abstracts/books/0321279670.cfm

2.2.3 Informs government management, through the reporting system, of process improvements, that could enhance the end product, to ensure the customer is given the highest quality product, at the lowest cost, in the shortest amount of time.

2.2.4 Follows time accounting procedures specified by the technical program manager, entering time accurately and when scheduled into the government time and accounting system (TAS).

2.3 Reports

The Contractor shall provide a monthly status report for overall program support. The contractor shall include all deliverables, summary progress status for the requested subsystems. The contractor shall submit the monthly report by the 15 th of each month.

(CDRL A002)

http://www.sei.cmu.edu/library/abstracts/books/0321279670.cfm

3 Services Summary

Performance Objective

PWS

Para Performance Threshold

Contractor personnel shall accomplish

System/Subsystem Design Description

(SSDD) type change records for T&C and

MPS

2.1.4

As required; after requirement is identified the contractor shall submit all records of change to the TPM each Friday COB.

(CDRL A001)

The Contractor shall provide a monthly status report 2.3

Reports provided by the 15 th day of the next month with no internal information errors.

(CDRL A002)

Contractor shall establish a Quality Control

Program 5.5.1

Quality Control Program will be delivered within 15 days of award of the contract.

(CDRL A003)

4 Government Furnished Property and Services

4.1 Shared Property of the Government shall remain at all times Property of the

Government. In accordance with Government procedures, the Contractor is authorized to share Property of the Government, without cost, with Government personnel, in

Government facilities, at Hill AFB UT or Schriever AFB CO, for the duration of this contract, and only as needed for the performance of this contract. The Government maintains accountability for this Shared Property of the Government. This Shared

Property of the Government is not considered Government Furnished Property (GFP) requiring property administration. The Government Organization that is accountable for this Shared Property of the Government is also responsible for its Disposition.

4.2 The Government will provide the Contractor with workspace as required while performing work on site and reasonable access to information and data systems necessary to accomplish the requirements of this PWS. The Contractor will be provided access to the necessary facilities, equipment, and property as required for this specific contract.

5 General Information

5.1 Security Information

The Contractor shall be required to possess a current security clearance and controlled area badges for all of their employees. The CCS-C Program deals with classified data and information. The contractor will insure that all personnel have a minimum of

SECRET Clearance. The contract administrator will provide a DD Form 254 at award of the contract.

5.1.1 The using activity shall complete a "Request for Identification Credential” for each employee of the contractor requiring access to Shriever AFB. The contractor shall work with government program manager and Shriever security office to acquire badges.

5.1.2 The security manager shall complete an “Unescorted Entry Authorization Certificate”

(AF Form 2586) for each employee requiring entry into controlled areas. The request shall be submitted according to Shriever AFB Security Forces local policy.

5.1.3 Badge/Common Access Card (CAC) Information/Unescorted Entry Authorization.

Contractor personnel shall comply with the following:

5.1.3.1 Common Access Card (CAC)

For a Common Access Card (CAC) Complete the DD Form 1172 for Contractor

Personnel and submit to the Security Manager for the organization.

5.1.3.2 Return of Access Cards

When the period of performance is complete and/or contractor personnel leave work on this project, they shall immediately terminate all their network user account and to return all access cards and base identification badges to the proper authority.

5.2 Physical Security

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, property, and materials shall be secured.

5.3 Special Qualifications

5.4 Management of Personnel

The contractor shall select, retain and support personnel. The contractor shall match the qualifications of the positions, as described in the contract. The contractor shall support personnel so they are able to work effectively.

5.5 Quality Control

5.5.1 Quality Control Program

The Contractor shall establish a complete Quality Control Program (QCP) to ensure the requirements of this contract are provided as specified. The Contract Officer (CO) will notify the Contractor of acceptance or required modifications (at no additional costs to the Government) and obtain acceptance of the plan by the CO before the start of the first operational performance period. (CDRL A003)

5.5.2 Quality Assurance

5.5.2.1 Contractor Quality Performance

The Government will periodically evaluate the Contractor’s performance by appointing

QAPs to monitor performance in order to ensure services are received. The QAPs will evaluate the Contractor’s performance and services through inspections and receipt of complaints from base personnel. All aspects of this contract are subject to surveillance.

5.5.2.2 Quality Assurance Personnel

The QAPs are authorized government representatives that assess the Contractor’s performance. Subsequent to contract award, the identity of the QAPs, with a letter defining their duties and authority will be promptly furnished to the successful bidder/offeror.

5.5.3 Scope Change

Any matter concerning a change to the scope, prices, terms or conditions of this contract will be referred to the CO and not to the QAPs.

5.5.4 Quality Assurance Review

The tasks to be performed by the Contractor during the period of this contract will at all times and places are subject to review by the CO or QAPs.

5.6 Normal Hours of Operation

The contractor shall perform the services required under this contract within the following hours: Monday through Friday 0800–1700 – EXCEPT FEDERAL

HOLIDAYS. Contract personnel will work the same hours as government employees in the organization the contractor will work with.

5.7 Recognized Holidays

The Contractor is not required to provide service on the following days: New Year's

Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Days, Thanksgiving Day and Christmas Day. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

5.8 Records Maintenance

The Contractor shall be responsible for creating, maintaining, and disposing of only those government records that are specifically cited in this PWS. If requested by the

Government, the Contractor shall provide the original record or a reproducible copy of any such record within five working days of receipt of the request.

5.9 Government Required Training

The Government may provide training to the contractor personnel on an as needed basis.

Special base access, computer security, and general security training will be provided to the contractor personnel by the appropriate government personnel.

5.10 Government Observation

Government personnel, other than CO and QAPs, may from time-to-time, with CO coordination, observe contractor operations. However, these personnel may not interfere with contractor performance or make any changes to the contract.

6 Appendices

6.1 Appendix A - Acronyms and Abbreviations List

APPENDIX A

ACRONYMNS AND ABBREVATIONS

AF Air Force

AFB Air Force Base

AFMC Air Force Material Command

CCS-C Command and Control System - Consolidated

CDL Contractor Development Lab

CDRL Contract Data Requirements List

CFR Code Federal Regulation

CM Configuration Management

CMMI Configuration Management Model Integrated

CMP Configuration Management Plan

CO Contracting Officer

COS Colorado Springs

CPARS Contractor Performance Assessment Reporting System

DEPT Department

DOD Department of Defense

DOORS COTS Product by Telelogic

FAR Federal Acquisition Regulation

GFP Government Furnished Property

GR Government Representative

ICD Interface Change Description

IDD Interface Design Description

IRS Interface Requirements Specifications

JFTR Joint Federal Travel Regulations

OO-ALC Ogden Air Logistics Center

OSHA Occupational Safety and Health Act

PBSA Performance Based Service Acquisition

PWS Performance-Based Work Statement

QA Quality Assurance

QAE Quality Assurance Evaluator

QCP Quality Control Program

QMP Quality Management Plan

SOC Satellite Operation Center

SCM Software Configuration Management

SDCR Software Design Change Requests

SEP Software Engineering Process

SOC Spacecraft Operations Center

SOPS Space Operations Squadron

SRS Software Requirement Specification

SS Service Summary

SSS System/Subsystem Specification

SSDD Sub-System Design Document

TPM Technical Program Manager

USAF United States Air Force

VPP Voluntary Protection Program