Exhibit M - USCIS Computer and Telephone Room Standard.pdf

Computer and Telephone Room Standards

March 2018

Office of Information Technology in collaboration with

Office of Facilities and Space Management Branch

US Citizenship and Immigration Services

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1.0 INTRODUCTION 3

1.1 Purpose 3

1.2 Background 3

1.3 Scope 3

1.3.1 Documentation 3

2.0 GENERAL NOTES: 4

2.1 Disconnect and Movement of Equipment 4

2.2 Cable Installation 4

2.3 Authority to have Telephones 4

2.4 Shared Computer and Telephone Rooms 4

2.5 Fire Suppression System 4

2.6 Decommissioning and Disposal of IT Equipment 4

2.7 Physical Security LAN room requirements 5

3.0 COMPUTER/TELEPHONE ROOM 5

3.1 Electrical 5

3.2 HVAC 6

4.0 COMPUTER STAGING ROOM 7

4.1 HVAC 7

4.2 Electrical 7

5.0 TERMINATION ROOMS (TR) / WIRE CLOSETS 7

5.1 HVAC 8

5.2 Electrical 8

5.3 Uninterrupted Power Supply System 8

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1.0 INTRODUCTION

1.1 Purpose

The United States Citizenship and Immigration Services (USCIS) Office of Facilities and Space Management Branch have prepared this document with the specific purpose of setting standards for Computer and Telephone Rooms and Equipment. This document will be used to provide the following:

• Facilitate the planning and installation of Computer and Telephone Rooms and Equipment.

• To ensure uniformity of Computer/Telephone Rooms and Equipment in all USCIS facilities.

The primary focus of this document is to define the standards for space, materials, infrastructure, design and installation for USCIS facilities. For questions or comments regarding this document, contact the USCIS Field Support Center Chief, Facilities and Space Management branch Chief at

(802) 872-4114.

1.2 Background

United States Citizenship and Immigration Services (USCIS) is a component of the U.S. Department of Homeland Security (DHS). The mission USCIS is to secure America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Because of increasing demands on Service resources, USCIS personnel must be able to share information rapidly and efficiently in order to succeed in fulfilling the Service mission.

1.3 Scope

1.3.1 Documentation

This document is intended to address the following responsibilities and specifications for all USCIS Computer and Telephone Rooms and Equipment:

Movement of Equipment.

Installation of Cabling.

Distribution of Telephones.

Size of Rooms.

Finishes for Rooms.

Utilities for Rooms.

Physical Security Requirements.

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2.0 GENERAL NOTES:

2.1 Disconnect and Movement of Equipment

Disconnection of the IT equipment should be by the USCIS IT staff. The funding to accomplish this will be provided through the project RWA. Movement of any existing USCIS computer room equipment will be coordinated by End User Support Division. The CIS contact for IT related issues is:

Office of Information Technology Chief –Converged Services Implementation Branch (CSI) Converged Services Implementation 70 Kimball Ave., South Burlington, Vermont 05403

(802) 872-9500

2.2 Cable Installation

Cable maintenance and installation will be installed in accordance with the USCIS Structured Cable Plant Standard.

All USCIS facilities will contain 2 CAT 6 cables per drop as per the USCIS Cable Plant Standard.

2.3 Authority to have Telephones

The Director of the field office will decide which workstations will receive telephones. This coordination will occur when the USCIS Telecommunications project manager develops the scope of work with the field office.

2.4 Shared Computer and Telephone Rooms

USCIS and other DHS entities will have separate phone switches and servers although they will be allowed to collocate within a shared Computer/Telephone Room at collocated DHS sites where applicable.

2.5 Fire Suppression System

Standard fire suppression systems shall be installed for computer rooms located in buildings that are required to have sprinkler systems by code. High temperature sprinkler heads within the computer room shall be on their own zone and not daisy chained to other heads in the system.

Additionally, type ABC fire extinguishers will be required adjacent to each door entering this room and mounted on a support bracket accordingly. Extinguishers shall be non-corrosive such as Ansul Clean Guard with Dupont FE-36 or equal.

2.6 Decommissioning and Disposal of IT Equipment

The USCIS Enterprise Infrastructure Engineering and Implementation group will be responsible for the decommissioning of any reusable IT equipment. Non-reusable equipment disposal will be the responsibility of the local office asset management group.

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2.7 Physical Security LAN room requirements

A space will be provided in the computer room for 1 four post cabinet(s) and 8 feet of wall space to mount associated physical security equipment and electrical outlet requirements. Painted fire rated plywood backboard is provided in telecommunication rooms to mount hardware.

3.0 COMPUTER/TELEPHONE ROOM

The Computer/Telephone Room size shall be determined by the total number of cable drops in the servicing area of the USCIS building space. Please refer to the chart below for required minimum square footage. Rooms should be open space and free from architectural structures, i.e. columns, posts, utilities, exterior windows, roof hatchways etc.

Facility Size

Authorized

Staff

Computer Room size

Small Up to 25 275 sq ft

Medium 25 to 75 325 sq ft

Large 75 to 200 350 sq ft

Unique ** **

** = Please see OIT representative for specifications.

Ladder rack to be installed in computer room in accordance with USCIS Structured Cable Plant Standard.

The telephone server, physical security, CATV, horizontal and vertical cable plant terminations, data infrastructure, and USCIS extended DEMARC are located in the room.

Lighting for this room shall be direct/indirect lighting with 50 foot candles at 3’-0” above finished floor.

A minimum 4 ft clearance behind and 3ft in front of two-post/stand-alone racks.

A minimum 3 ft clearance behind and 3 ft in front of four-post racks and enclosures.

There will be two wall mount phones, mounted at 54” AFF, one near the door and one on the opposite wall.

The room will have one additional cable drop located around the perimeter of the room.

Above every four-post rack, will be mounted a minimum of one 12 port zero U patch panel which ties in to the main cable plant in the two-post racks. (see cable plant standards)

3.1 Electrical

Independent electrical panels shall be located in this room to control all power and lighting in this room. The power panel servicing this room shall provide an additional a minimum of 20% spare capacity for future growth.

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Mounting of monitoring/control hardware must be coordinated with an OIT representative.

Audible and visual alarms located outside this room are required for heat, moisture and smoke sensors inside the room. The heat and moisture device dialer will be on separate analog POTS line provided and maintained by the Lessor separate from the building fire alarm system and will need to notify an employee designated by the Director of the office.

If a raised computer floor is used, detectors must be installed above/below the floor.

All electrical outlets in the Computer/Telephone Room that are to be used for computer equipment only shall be dedicated. Six duplex outlets will be provided for every 150 sq ft (at least one on each wall of the room). If a raised floor is utilized these outlets will be located on 10 foot flexible conduit “whips” under the raised floor.

Two L14-30R single phase outlets are to be installed above each rack in the room. Outlets are to be located a minimum of 8 ft above finished floor.

Dedicated outlets, L6-30R, L5-30R, 5-20R, etc. need to be installed for security system, please refer to security specification and OIT for direction.

Convenience quadplex outlet shall be installed on the walls per NEC standard.

A separate ground bus bar will be located in this room, behind the data rack. All electrical components in this room, will ground at this location, with # 6 copper ground. This Bus bar will be the TMGB and connected to the main building electrical service. A secondary ground connection will be required to building steel.

An EPO, emergency “KILL” switch with cover or safety ring is required adjacent to all doors exiting this room. This system shall be designed to shut down all computer equipment power to this room. The UPS units installed by USCIS shall be wired to the EPO following IT deployments, by the lessor’s electrician.

Electrical Panels will be flush mounted with the wall, surface panels and /or framing out of wall will not be permitted.

Telecommunications switch rooms, wire closets, and related spaces shall meet applicable Telecommunications Industry Association (TIA) and Electronic Industries Alliance (EIA) standards. These standards include the following:

a. TIA/EIA-568, Commercial Building Telecommunications Cabling Standard,

b. TIA/EIA 569, Commercial Building Standard for Telecommunications Pathways and Spaces,

c. TIA/EIA-570, Residential and Light Commercial Telecommunications Wiring Standard,

d. TIA/EIA-607, Commercial Building Grounding and Bonding Requirements for Telecommunications Standard

3.2 HVAC

A separate stand alone HVAC unit, capable of providing temperatures of between 65 degrees F and 70 degrees F, and a humidity level of between 40% and 50% 24 hours a day seven days a week. If an above ceiling unit is utilized, it shall be located entirely outside the computer room and ducted in unless it is determined that a raised computer room floor will be used. Floor and wall-mount CRAC units within the Computer Room and TR’s are acceptable and location will be provided by OIT in the Visio layouts

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Version 2.0 provided to accommodate space required. Under-floor ducting will be required if a raised floor application is utilized. USCIS data engineers will provide a max. BTU count for the original install. Overall cooling requirements will need to be determined by a certified

HVAC engineer.

Mounting of monitoring/control hardware must be coordinated with OIT representative.

Audible and visual alarms located outside this room are required for heat, moisture and smoke sensors inside the room. The heat and moisture device dialer will be on separate analog POTS line provided and maintained by the lessor separate from the building fire alarm system and will need to notify an employee designated by the Director of the office.

If a raised computer floor is used, detectors must be installed above/below the floor.

4.0 COMPUTER STAGING ROOM

The minimum size of the Computer Staging Room shall be 150 square feet.

There will be a work surface area running the length of the longest wall in the room for staging/ repair of OIT equipment. The height of this work surface is not to exceed 36” AFF.

There will be 6 standard cable drops provided in this room. (Please refer to CD’s for drop location.)

If applicable, a 4 ft X 3ft tempered glass window shall be installed between the computer room and computer room staging area.

4.1 HVAC

Building standard HVAC will be required for this room.

4.2 Electrical

Lighting for this room shall be direct/indirect lighting with 50 foot candles at 3’-0” above finished floor.

Three dedicated 5-20R quad outlets shall be installed above the required work surface.

(Typically 42” AFF).

Standard convenience outlets will also be provided.

5.0 TERMINATION ROOMS (TR) / WIRE CLOSETS

The Termination Room size shall be determined by the total number of cable drops in the servicing area of the USCIS building space. Please refer to the chart below for required minimum square footage. These rooms will only be required if the total cable runs between desktop computers and the Computer Room exceeds 328 feet (100 meters) and/or spans multiple floors. Rooms should be open space and free from architectural structures, i.e. columns, posts, utilities, roof hatchways etc.

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Facility Size

Authorized

Staff TR size

Small Up to 25 75 sq ft

Medium 25 to 75 100 sq ft

Large 75 to 200 225 sq ft

Unique ** **

** = Please see OIT representative for specifications.

5.1 HVAC

A separate standalone HVAC unit, capable of providing temperatures of between 65 degrees F and 70 degrees F, and a humidity level of between 40% and 50% 24 hours a day seven days a week. If an above ceiling unit is utilized, it shall be located entirely outside the computer room and ducted in unless it is determined that a raised computer room floor will be used. Floor and wall-mount CRAC units within the Computer Room and TR’s are acceptable and location will be provided by OIT in the Visio layouts provided to accommodate space required. Under-floor ducting will be required if a raised floor application is utilized. USCIS data engineers will provide a max. BTU count for the original install. Overall cooling requirements will need to be determined by a certified HVAC engineer.

Mounting of monitoring/control hardware must be coordinated with OIT representative.

Audible and visual alarms located outside this room are required for heat, moisture and smoke sensors inside the room. The heat and moisture device dialer will be on separate analog POTS line provided and maintained by the lessor separate from the building fire alarm system and will need to notify an employee designated by the Director of the office.

If a raised computer floor is used, detectors must be installed above/below the floor.

5.2 Electrical

The lighting level shall be 50 foot candles at 3’-0” above finished floor. This lighting will also be on its own emergency backup power source

Two L14-30R outlets are to be installed above each rack in the room. Outlets are to be located a minimum of 8 ft. AFF.

Dedicated 120v, 20 amp outlets shall be provided at 6’-0” on center around the room and 18” AFF. Outlets shall have certified electrical ground compliant with ANSI/TIA/EIA 607.

A separate ground bus bar will be located in this room, behind the data rack. All electrical components in this room, will ground at this location, with # 6 copper ground. Bus bar will terminate to TMGB in the computer room and secondary ground to building steel.

5.3 Uninterrupted Power Supply System

(Determined by USCIS OIT representative)

In the advent that a whole room UPS is deemed necessary by OIT, details will be provided.