Exhibit E - Online Bid Room Information.pdf

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Attached to
PaxeraHealth PaxeraUltimaAI-Cloud Software
Solicitation number
HHS0017153
Issued by
Bexar County, Texas

About this file

This is an exhibit document providing procedural guidance for submitting bids through the HHS Online Bid Room for IFB No. HHS0017153, issued by the Texas Health and Human Services Commission (HHSC) Procurement and Contracting Services division in conjunction with the Department of State Health Services (DSHS). The solicitation seeks bids for PaxeraHealth software solutions including PaxeraUltimaAI-Cloud CT/MRI diagnostic viewer with 5,000 annual volume capacity, PaxeraGateway with one VPN, PaxeraBroker with EMR link and MWL provision, PaxeraRIS for 5,000 studies per year, and remote hourly application training for two hours to support the Texas Center for Infectious Disease in San Antonio. The IFB was posted March 20, 2026, with a questions deadline of March 25, 2026, responses to questions due March 27, 2026, and proposal submissions due April 6, 2026, at 10:30 AM Central Time. The anticipated contract start date is June 23, 2026, with an initial five-year term expiring June 24, 2031, and a possible one-year extension at HHSC's sole discretion subject to funding availability. All services will be delivered remotely with firm, fixed prices inclusive of labor, equipment, materials, supplies, and related expenses.

Bidders must demonstrate a minimum of five years' relevant experience with assigned personnel possessing at least three years' relevant experience and provide three verifiable references from the last five years. The incumbent vendor for the same or similar services from June 23, 2021, through June 22, 2026, was valued at $79,125.00 as a guideline only. No set-aside designations have been specified; however, HUB subcontracting opportunities are encouraged but not required. The contractor must maintain comprehensive insurance coverage including workers' compensation with $1,000,000 employer's liability limits, commercial general liability of $1,000,000 per occurrence and $2,000,000 aggregate, commercial automobile liability of $1,000,000 combined single limit, professional liability insurance of $1,000,000, and umbrella liability insurance of $1,000,000. Price adjustments are not automatic and may only be made at HHSC's sole discretion based on the Consumer Price Index or federal minimum wage increases. Responses must include completed Exhibit A (HHS Solicitation Affirmations) and Exhibit C (Pricing Sheet) to avoid disqualification. The document provides instructions for accessing the IAMOnline system for bid submission, noting that the registration process may take several days and late submissions are not accepted. HHSC reserves the right to cancel the IFB at any time and provides no guarantee of volume, usage, or compensation.

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Version 1.40 Revision Date 07/22/2025

Exhibit E HHS Online Bid Room Information

HHS0017153

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

• Follow the provided link to access the IAMOnline – Sign-in page.

• Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

• Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

• Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

• The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

https://iamonline.hhs.state.tx.us/ https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

Version 1.40 Revision Date 07/22/2025

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

File details come from the government source that posted it. Updated .