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This is an Exhibit C document—a Business Associate Agreement (BAA)—related to the City of Phoenix's procurement of Family and Medical Leave Act (FMLA) Administration Services and Paid Parental Leave (PPL) Administration Services. The BAA establishes the legal framework and obligations for any vendor selected to provide these comprehensive leave administration services to benefit-eligible City employees. The contract is scheduled to commence on or about January 1, 2027, with a five-year term, and will become effective upon award by City Council and subsequent signature and recording by the City Clerk's department as required by Phoenix City Code. The solicitation is being conducted through the City's Procurement Portal, with technical support available through the portal's support function or via procurement-support@opengov.com. The agreement will terminate upon the earliest occurrence of either the end of the contract term (including any exercised extensions) or termination pursuant to the agreement's specific provisions.

The Business Associate Agreement document establishes the compliance and regulatory framework required under healthcare privacy and security laws, specifically governing how the vendor will handle protected health information (PHI) and maintain business associate obligations as defined under applicable federal regulations. This exhibit functions as a critical legal document ensuring that the selected contractor understands and commits to meeting all necessary data protection, confidentiality, and compliance requirements essential to administering leave benefits for City employees. The BAA is a standard requirement for vendors handling sensitive employee health and leave information and is non-negotiable for contract execution.