EXHIBIT B - Project Experience and Qualification Documentation.pdf
PDF 196 KB Posted
- Attached to
- Parking Garage Operation Support Services
- Solicitation number
- 148113
- Issued by
- Polk County, Florida
About this file
Exhibit B is a qualification documentation form for RFP No. C007180 in Florida for Parking Garage Operation Support Services. Bidders must demonstrate primary business experience in parking management and operations services within the last five years, along with the ability to compensate employees weekly and provide services seven days per week from 8:00 AM to 12:00 AM, including weekends and holidays. A critical qualification requirement is successful management and operation experience of at least three multi-level parking structures or garages within the past five years, each with a minimum capacity of 4,000 parking spaces. Multi-level structures are defined as buildings designed specifically for vehicle parking across at least three floors or tiers stacked vertically. Experience must be based on ongoing, fixed-term parking management and operations contracts; temporary, event-based, special-event parking services, street parking, and ground-level parking services do not qualify.
Bidders must provide comprehensive supporting documentation for all qualifications, including established processes for service-first employee recruitment and screening, secret shopper quality control, service recovery training, employee incentive programs, uniform and hygiene inspections, and immediate employee replacement protocols. For each of the three required parking structure projects, bidders must submit client name, project name and contract number, contact information, contract value, contract term dates, total average weekly staffing hours for parking operations, and contract description. Failure to provide all required information and documentation may result in proposal rejection as non-qualified. Award will be based on the highest-ranked proposer(s) in the evaluation process.
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Exhibit B – Project Experience and Qualification Documentation
RFP No.: C007180 Project: Parking Garage Operation Support Services
The Bidder shall complete Exhibit B – Project Experience and Qualification Documentation and attach copies of all supporting documentation demonstrating compliance with each applicable qualification listed in the Bidder Requirements Checklist. All supporting documentation must be submitted with this Exhibit B and clearly labeled to identify the corresponding qualification. The Bidder must submit all required information and supporting documentation with this Exhibit B. Failure to provide the required information and documentation may result in the Proposal being rejected non-qualified.
1. Primary Business Experience
• Provide supporting documentation demonstrating that parking management and operations services have been the Bidder’s primary business within the last five (5) years.
2. Employee Compensation
• Provide supporting documentation demonstrating the ability to compensate employees on a weekly basis.
3. Staff Recruitment, Training, and Service Quality
Provide supporting documentation demonstrating established processes for:
• Service-first employee recruitment and screening.
• “Secret Shopper” quality control.
• Service recovery training.
• Employee incentive programs.
• Uniform and hygiene inspections.
• Immediate employee replacement protocols.
4. Work Hours and Scheduling
• Demonstrate the ability to provide the required services from 8:00 AM to 12:00 AM, seven (7) days per week, including weekends and holidays.
Project Experience and Qualification Documentation
ITB # C007180 Page 2 of 4
Experience in Parking Structure Operations
• Demonstrate successful management and operation, within the last five (5) years of at least three (3) multi-level parking * structures or garages, each with a minimum capacity of 4,000 parking spaces.
• A multi-level parking structure or garage is defined as a building or structure designed specifically for vehicle parking across at least three (3) floors or tiers stacked vertically.
• The referenced experience must be based on ongoing, fixed-term parking management and operations contracts. Temporary, occasional, event-based, special-event parking services, street parking, and ground-level parking services will not qualify.
*Definition: A multi-level parking structure/garage is defined as a building or structure designed specifically for vehicle parking across at least three (3) floors or ties stacked vertically.
CLIENT NAME:
PROJECT NAME AND CONTRACT NUMBER:
CONTACT NAME, PHONE NUMBER, & EMAIL ADDRESS:
CONTRACT VALUE: CONTRACT TERM (Start and End)
TOTAL AVERAGE WEEKLY STAFFING HOURS FOR PARKING OPERATIONS:
CONTRACT DESCRIPTION:
SIMILAR PROJECT REFERENCE
BIDDER NAME:
ITB # C007180 Page 3 of 4
• Demonstrate successful management and operation, within the last five (5) years of at least three (3) multi-level parking * structures or garages, each with a minimum capacity of 4,000 parking spaces.
• A multi-level parking structure or garage is defined as a building or structure designed specifically for
• vehicle parking across at least three (3) floors or tiers stacked vertically.
• The referenced experience must be based on ongoing, fixed-term parking management and operations contracts. Temporary, occasional, event-based, special-event parking services, street parking, and ground-level parking services will not qualify.
*Definition: A multi-level parking structure/garage is defined as a building or structure designed specifically for vehicle parking across at least three (3) floors or ties stacked vertically.
CLIENT NAME:
PROJECT NAME AND CONTRACT NUMBER:
CONTACT NAME, PHONE NUMBER, & EMAIL ADDRESS:
CONTRACT VALUE: CONTRACT TERM (Start and End)
TOTAL AVERAGE WEEKLY STAFFING HOURS FOR PARKING OPERATIONS:
CONTRACT DESCRIPTION:
ITB # C007180 Page 4 of 4
• Demonstrate successful management and operation, within the last five (5) years of at least three (3) multi-level parking * structures or garages, each with a minimum capacity of 4,000 parking spaces.
• A multi-level parking structure or garage is defined as a building or structure designed specifically for
• vehicle parking across at least three (3) floors or tiers stacked vertically.
• The referenced experience must be based on ongoing, fixed-term parking management and operations contracts. Temporary, occasional, event-based, special-event parking services, street parking, and ground-level parking services will not qualify.
*Definition: A multi-level parking structure/garage is defined as a building or structure designed specifically for vehicle parking across at least three (3) floors or ties stacked vertically.
CLIENT NAME:
PROJECT NAME AND CONTRACT NUMBER:
CONTACT NAME, PHONE NUMBER, & EMAIL ADDRESS:
CONTRACT VALUE: CONTRACT TERM (Start and End)
TOTAL AVERAGE WEEKLY STAFFING HOURS FOR PARKING OPERATIONS:
CONTRACT DESCRIPTION:
Exhibit B – Project Experience and Qualification Documentation
| BIDDER NAME: |
| CLIENT NAMERow1: |
| PROJECT NAME AND CONTRACT NUMBERRow1: |
| CONTACT NAME PHONE NUMBER EMAIL ADDRESSRow1: |
| CONTACT NAME PHONE NUMBER EMAIL ADDRESSRow2: |
| CONTRACT VALUERow1: |
| CONTRACT TERM Start and EndRow1: |
| undefined: |
| CONTRACT DESCRIPTION: |
| CLIENT NAMERow1_2: |
| PROJECT NAME AND CONTRACT NUMBERRow1_2: |
| CONTACT NAME PHONE NUMBER EMAIL ADDRESSRow1_2: |
| CONTACT NAME PHONE NUMBER EMAIL ADDRESSRow2_2: |
| CONTRACT VALUERow1_2: |
| CONTRACT TERM Start and EndRow1_2: |
| undefined_2: |
| CONTRACT DESCRIPTION_2: |
| CLIENT NAMERow1_3: |
| PROJECT NAME AND CONTRACT NUMBERRow1_3: |
| CONTACT NAME PHONE NUMBER EMAIL ADDRESSRow1_3: |
| CONTACT NAME PHONE NUMBER EMAIL ADDRESSRow2_3: |
| CONTRACT VALUERow1_3: |
| CONTRACT TERM Start and EndRow1_3: |
| undefined_3: |
| CONTRACT DESCRIPTION_3: |
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File details come from the government source that posted it. Updated .