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This document is a set of Special Space Requirements for an office space lease issued by the Social Security Administration (SSA). The key details are:

The lease requires office space in Los Angeles, CA of between 10,175 to 11,701 ABOA square feet. The space must be located within two city blocks of a primary or secondary street, have efficient column spacing, and either be on the first floor or have contiguous upper floor space with at least two accessible elevators. The space must have reserved off-street parking, a separate employee entrance, and meet various security and fire safety requirements. An intrusion detection system and panic alarm system are required, with monitoring provided by the Federal Protective Service. The lease has a 15-year term with a 10-year firm term. SSA has specific electrical, data cabling, and modular furniture installation requirements that must be coordinated with the landlord. The government intends to install a barrier wall product between the public and employee areas.

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SSA (08/16)

SOCIAL SECURITY ADMINISTRATION

SPECIAL SPACE REQUIREMENTS

WATTS (064) 9/21/23

1. BUILDING CRITERIA AND LOCATION

A. Space shall be located not more than the equivalent of two city blocks from a primary or secondary street.

B. Efficient use of space: configuration (space should be no more than twice as long as it is wide), size, number, and placement of columns (columns must be at least 20' from any interior wall and from each other, and be no more than 2' square).

C. First floor or upper floor contiguous space (on one floor) with a minimum of two accessible elevators. One accessible elevator may serve as a freight elevator.

D. Facilities shall be cleaned between the hours of 7:00 a.m. and 5:30 p.m.

2. PARKING

A. 2 reserved, off-street parking space(s) is/are required for carpools, employees with disabilities, and in and out parking for program purposes. This parking must be paved, striped and graded for proper drainage. This parking must be lighted and shall be located on-site.

B. Where on-site parking is not available, parking for the disabled must be located within the same block.

3. GENERAL SECURITY REQUIREMENTS

A. Lever-type standard commercial duty door handles shall be installed on all exterior and interior doors. All interior doors will have self-closing hardware unless otherwise stated on the floor plan.

B. All exterior doors (outside perimeter and/or public hallways) must be constructed of solid wood cores, be metal sheathed, or if constructed of glass, have redundant security features such as glass breaks and motion detectors. They must have locks that provide adequate intrusion protection (commercial grade). Deadbolt locks must have a thumb turn on the interior side (not double keyed). Doors designated as emergency exits must have panic hardware that allows one-hand egress. Employee entrance doors and other perimeter doors, as necessary, shall also be equipped with a combination/cipher/pushbutton lock with key override for employee entry during office hours. All door locks and panic hardware must comply with local fire codes.

All exterior doors (outside perimeter and/or public hallways) will have inaccessible hinge pins or non-rising fixed-hinge pins. There will be approximately _5 _ combination/cipher/pushbutton locks on interior doors that are part of the same lock system. Combination/cipher/pushbutton locks should allow for each employee to have his own combination.

C. The space shall have at least one separate employee entrance providing ingress without going through the reception area. More than one employee entrance may be required depending on the floor plan.

D. A push-button ADA automatic door shall be installed on the public entrance.

E. Perimeter walls must be solid to the true ceiling (slab). Exception: where slab-to-slab construction is precluded because access to the plenum is required, or in space located above the ground level where it would adversely affect the weight of the floor load, 9-gauge extruded wire mesh, will be installed from the top of the wall to the true ceiling.

F. All file cabinets, storage cabinets, and storage shelves exceeding five feet in height must be securely braced to the floor or wall with steel straps or equivalent devices to prevent falling or causing damage in the event of an earthquake.

G. In addition to the exit and emergency lighting required in the Solicitation for Offers, emergency lighting must be installed in every windowless room. The lighting must provide at least 0.5 foot candles of illumination.

H. Portable fire extinguishers shall be provided, inspected, and maintained by the Lessor in accordance with National Fire Protection Association (NFPA) Standard No.10. Fire extinguishers should be along normal paths of travel, visible and unobstructed. Red tape, paint or sign should be place above the extinguisher so its location is apparent from a distance. Maximum travel distance from a potential fire location to an extinguisher:

• Class A water extinguisher – 75 feet

• All other extinguishers -- 50 feet

4. INTRUSION DETECTION AND PANIC ALARM SYSTEM

An intrusion detection system (IDS) and panic alarm system are required.

A. IDS Systems

1. The IDS system must be compatible with the Federal Protective Service (FPS) MegaCenter in Denver, who will monitor the IDS signal. The FPS MegaCenter will accept only Ademco DMP or Radionics communicators. The IDS specifications and layout drawing must be reviewed by FPS prior to installation to ensure compatibility and proper coverage. The FPS Equipment Specialist for the FPS Northern District (Fresno and North, plus office in the Pacific) may be contacted at (415) 436-8051 for instructions: The FPS Equipment Specialist for the FPS Southern District may be contacted at (213) 894-3776 for instructions.

2. Each IDS system must consist of the following equipment. Your quotation should specify the brand name and model number of each component offered:

• Alarm Panel, Radionics D7212 or D7412;

• Alpha II keypads, Radionics D1252.

• The entrance marked employee entrance on the provided floorplan will be programmed with a 45 second time delay. All other entrances shall alarm immediately if opened.

• Magnetic Door Contacts, Sentrol 1087TW (T=terminals, W=wide gap) or 1087TH (T=terminals, H=biased/higher security.

• Passive Infrared Detectors, Detection Systems DS-964Z;

• Plenum Cable,

• Dual-Technology Glass Break Detectors. The sensor must detect the frequency of glass breaking plus vibration before an alarm is activated.

• All perimeter doors must have magnetic contacts. All perimeter doors should be separately zoned.

3. All control units, electric panels or other utilities associated with the system must be located within the protected perimeter of the facility or be adequately protected against vandalism or sabotage.

4. The IDS must include at least one keypad capable of arming and disarming the system using an access code and allowing access code changes by the facility manager or designee.

5. All keypads will be located inside the protected space, close to the employee entrance door(s). The entry door(s) must have a delay of 45 seconds to allow for turning on and off the alarm system.

6. The system must include a test mode to allow separate testing of each sensor or zone within the system and of the signal transmission to the FPS Denver MegaCenter.

7. The IDS must provide protection for all perimeter doors

8. Passive infrared detectors must be mounted on the walls or ceiling and should trip off the alarm within a three step range, anywhere within the interior space.

Each passive infrared (PIR) detector should be connected to a separate interior zone.

9. All cable will be installed above the ceiling and inside the hollow walls. The cable must meet NEC code under article 725 as class II plenum type cable "CL2P" for burglar alarm circuits.

10. All ground floor windows and any upper-floor windows leading into SSA space that can be easily accessed, including windows looking out onto corridors in multi-tenant space. All access points through which entry is possible, including skylights, roof hatches, crawl spaces, ventilation shafts and drainpipes if within SSA's control. (NOTE: Motion detectors could be used to detect access if the unit can be placed in close proximity to the opening).

11. In case of building power failure the IDS control panels shall provide back-up batteries capable of maintaining the systems operation for a minimum of 8 hours.

12. The system must be capable of providing electronic or printed reports of arm/disarm dates, times and access codes used.

13. The IDS must be connected to the FPS Denver MegaCenter and be monitored

24 hours per day, 7 days per week and have the capability of transmitting a 24-hour test signal to advise FPS each day that the system is communicating. If the FPS Denver MegaCenter does not receive the 24-hour test signal from the premises they are to call personnel listed on the emergency notification list (refer to IMS, ~GAM, SSA.g:12.06, Physical Security Action Plan (PSAP)) to advise them of a possible intrusion system telephone line problem or system failure.

14. The FPS will provide 24 hour monitoring of the system. FPS will provide the proper call in number for the FPS MegaCenter in Denver for the auto dialup alarm function.

15. The lessor is responsible for all initial programming of the alarm panel as necessary to bring the system on line. Contact the GSA Contracting Officer's representative and the FPS when ready for programming and final acceptance.

16. The Government is responsible for ordering and paying for the telephone line necessary to monitor the system. The line shall be a single dedicated dial-up line with an RJ-31X jack with no telephone instrument installed. The line should not go through a Centrex or other phone system.

17. Instructions of Connecting IDS to the FPS Denver MegaCenter: Detailed instructions on how to coordinate the installation of this IDS system with FPS and complete the install by establishing an IDS signal connection to the FPS Denver MegaCenter are contained in Appendix A to these SSA Special Space Requirements.

B. Panic Alarm System

1. The panic alarm system must consist of the following equipment or equivalent:

• Panic Alarm Buttons, Ademco 269;

• Minimum two strobe lights, Amseco SL-1

2. The panic alarm buttons will be installed at each reception counter opening, and at interviewing desks as indicated on the floorplan. The panic buttons will flash strobe lights when activated.

3. An adequate number of strobe lights, minimum two will be installed. Locations will be shown on floor plan.

4. The control or annunciator panel(s) for the duress alarm systems must be located in areas of the facility that are occupied during business hours. If on-site guard service is used, an annunciator should be located at the primary guard post(s) and at a secondary location(s), such as a manager or supervisor's office or where it can be easily monitored.

5. The activation point must be identified clearly at the control or annunciator panel(s).

6. The system design must allow testing of each activation point to the annunciator.

5. OFFICE IDENTIFICATION SIGNS

A. Outside signs must be provided and mounted on the exterior wall. The sign will be of sufficient size to be easily seen from the street.

B. For locations with street-side marquees, an additional sign on the marquee must be provided.

6. RESILIENT FLOORING

Vinyl tile will be installed in the following areas:

• Approximately 380 square feet in the storage room;

• Approximately 1394 square feet in the reception area;

• Approximately 520 square feet in the multi-purpose room; and

• Approximately 200 square feet in the Data Communications Room (DCR).

7. INTERIOR WINDOWS AND DOOR VIEW PANELS

A. Interior Windows

A clear glass interior window will be provided and installed in each private office and the Private Interview Room. Each window will be approximately 3 feet high, 4 feet wide, and will be installed with the bottom edge approximately 42 inches above the finished floor. Each window will be covered with mini-blinds which are to be mounted on the inside of the window frame. Location of the windows will be shown on the floor plan. Additional interior windows may be required depending on the final floor plan and will also have mini-blinds. Installation of any type of window will only be done when there is an unobstructed direct line of sight into employee work area or reception area.

B. Door View Panels

All interior doors, other than restroom and glass doors, will have view panels approximately 4” x 24”. All exterior doors, other than glass doors, will have view scopes.

8. BULLETIN/CHALK BOARDS

5 bulletin/chalk boards must be installed by the lessor at locations shown on the floor plan. The field offices will be responsible for purchasing their bulletin/chalk boards.

9. RECEPTION AREA

All wall surfaces shall be painted and repainted every three years.

All walls surrounding the reception area must have a chair rail. The rail shall be a standard molding of 1" X 4" and shall be installed 26" above the floor.

The reception area will be separated from the general office area by floor to ceiling wall(s). One wall between the reception area and the general office area will be designated as the barrier wall and will be constructed to include window openings with recessed pocket doors and a counter surface on the reception area (public) side. The location and design of this barrier wall will be submitted with the floor plan.

The portion of the barrier wall directly below each counter opening will be covered with 1/8 inch plexi-glass.

Doors leading from the general office area to the reception area will be equipped with push-button combination locks and be a part of the lock system as described in item 3. C.

The reception area must have a HVAC system designed to supply at least 6 complete air changes per hour with a minimum of 20 percent fresh air and be separately zoned with a separate thermostat control and lock case.

The reception area needs to have Sound Masking installed. Sound Masking is the addition of background noise to an environment, intended to "cover-up" private conversations. The emitters are installed into the ceiling tiles of the reception area and look like small 3" speakers. The number of emitters installed into a reception area will depend on the size of the reception area, the ceiling height, and the make-up of the ceiling tiles. For additional information on sound masking, go to the website: http://cambridgesound.com/

The reception area must accommodate Permanent workstations at the barrier wall (PWBW) and FEI at the barrier wall (front end interviewing at the barrier wall).

10. STAND-UP WRITING COUNTER

Two stand-up, wall-mounted writing counters with a laminated plastic top must be installed in the reception area. One will be 10 feet long, 18 inches wide and 42 inches above the floor.

The second writing counter will be 6 feet long and will be at a handicapped-accessible height of 30 inches above the floor. The locations of the counters will be shown on the floor plan.

11. RESTROOMS

Separate restroom facilities, accessible to the disabled, must be provided for employees as well as for the public.

http://cambridgesound.com/

Employee restrooms will not be part of the net useable space. They must be located on the same floor as the SSA office. Employee restrooms will be for the building tenants only and will be locked and keys provided for the employees.

Public restrooms must be located near the public entrance to the space or from a public corridor without requiring access to the employee’s work area. Use a single stall, male and female (not to exceed 50 square feet each) ADA compliant restroom for the public unless building codes requires something different

High quality satin paint consistent with the building standard shall be used in restroom areas. Painted surfaces in all restrooms shall be repainted every three years.

12. DRINKING FOUNTAINS

Chilled-water drinking fountains must be installed adjacent to both the employee and public restrooms. These drinking fountains will have an up-front spout and control and be handicapped accessible.

The above drinking fountains may be in addition to any fountain(s) required by solicitation Section

6.0 in the paragraph entitled "Drinking Fountains" should they not meet the minimum requirement of 150 feet of travel distance.

13. MULTI-PURPOSE ROOM

An approximate 520 square foot multi-purpose room will be provided. A six (6) foot long counter must be provided. In addition, there will be a stainless steel sink measuring 32 inches long, 21 inches wide, and 7 inches deep with a drain, hot and cold water, and a garbage disposal.

The length of the sink will not be included in calculating the length of the counter. The counter must have a laminated plastic top with a conventional 4-inch high backsplash. There should be at least 2 enclosed shelves below the counter, running the length of the counter. The counter will have matching overhead cabinets.

A paper towel holder and soap dispenser should be mounted by the sink. The lessor shall provide paper towels with at least 30% recycled fiber content. The lessor shall provide liquid hand soap, which is biodegradable and unscented. The location of the counter will be shown on the floor plan.

In addition to four standard duplex convenience outlets in the Multipurpose Room, there will be at least four orange duplex IG outlets on a single IG circuit for computer training, which will not be counted against the electrical distribution ratio in the SFO. If these IG outlets are not located in the multipurpose room, they will be located in the Video Conference/Training (IVT) Room. The exact number and location will be shown on a set of construction drawings for the isolated ground receptacles and modular furniture circuiting, to be provided by SSA.

Additionally, there will be 9 duplex outlets on dedicated 20 amp convenience circuits for appliances including the following: (1 ) refrigerator, 3 ) microwave ovens, (2) vending machines,

(3) commercial coffee maker, and ( 1) garbage disposal. These special duplex outlets are not to be counted against the electrical distribution ratio in the Solicitation for Offers (SFO). There may also be a need for non-dedicated convenience outlets. The agreed upon floor plan will be the determining factor.

All walls surrounding and door(s) leading into the Multipurpose Room, must have a minimum Sound Transmission Coefficient (STC) of 45 or better.

14. VIDEO CONFERENCE/TRAINING (IVT) ROOM

An approximate 510 square foot Video Conference/Training (IVT) Room will be provided.

In addition to four standard duplex convenience outlets in the Video Conference/Training (IVT) Room, there will be at least four orange duplex IG outlets on a single IG circuit for computer training, which will not be counted against the electrical distribution ratio in the SFO. The agreed upon floorplan will be the determining factor. The exact number and location will be shown on a set of construction drawings for the isolated ground receptacles and modular furniture circuiting, to be provided by SSA.

All walls surrounding and door(s) leading into the IVT Room, must have a minimum Sound

Transmission Coefficient (STC) of 45 or better.

15. DATA COMMUNICATIONS ROOM (DCR)

An approximate 200 square foot DCR (minimum 200 sf) with painted ceiling-high walls and vinyl tile on the floor must be provided. The entry door should be of solid wood core or metal sheathed with hinges mounted inside the room. The room shall be secured with a mechanical cipher lock, similar to the UNICAN LP1000.

A BC type fire extinguisher is required.

The DCR shall contain a minimum of five standard duplex electrical outlets circuited to a general purpose panelboard, and three duplex electrical outlets, type IG NEMA 5-20R or equivalent circuited to an isolated ground panelboard. Two of these IG electrical outlets will be devoted to the IWS/LAN rack. Electrical power shall consist of one dedicated 115 volt, 60 Hz single-phase, 20 amp dedicated circuit with an IG wire for each of the three duplex IG electrical outlets.

A. Telephone System Requirements

1. A Government owned telephone system will be installed in the DCR. Any conduit for telephone station cable, which must be a minimum of one-inch in diameter, will terminate inside the DCR. Similarly, conduit must be in place to allow cable to be installed from the outside of the building to this room. Three (dedicated circuit) telephone outlets will be required inside the room.

One outlet will be used for a T-1 line; one for the intrusion detection alarm monitoring; and one for an analog line which will be used for troubleshooting of the computer equipment.

2. A 4 foot high by 6 foot wide by 3/4 inch thick plywood, Class C or better, treated with at least two coats of fire retarding paint/or sealant will be mounted on one wall. The longest side of the plywood will be installed horizontally with the lowest edge 36 inches above the floor. The location of the plywood will be shown on the floor plan.

3. Two electrical receptacles are required on the wall space below the plywood. One of the receptacles shall be a 30A, 120V twistlock (Nema 5L-30R) receptacle and shall be fed from a dedicated 30A circuit fed from a general purpose panelboard. The other receptacle shall be a convenience duplex receptacle, 115-volt AC, on a minimum 20 Amp circuit, fed from any panel in the SSA space OTHER THAN the isolated ground IWS/LAN panel. This convenience outlet need not be on a dedicated circuit.

16. INTERACTIVE DISTANCE LEARNING - SATELLITE DISH

Additional equipment to be installed in this office by SSA will be the Interactive Distance Learning (IDL) equipment. The IDL will use satellite and landbased technologies to provide interactive training. The satellite dish, the Integrated Receiver Decoder (IRD) and the coaxial cable to the IRD will be supplied by SSA.

A. Satellite Dish

The satellite dish (size 1.2 meters for AZ, CA and NV; 1.8 meters for HI) will be mounted on the roof of the building and will require an unobstructed southwestern view with a minimum elevation of 15 degrees above the horizon. Access to roofs on buildings over 3 stories must be by hatch/door and an elevator. The dish will require room to maneuver through the access. The satellite dish will use non-penetrating roof mounts with a maximum static roof pressure of 20 lbs per square foot. The dish will not require commercial power outlets. It will be connected to the electronics in the IRD via 75 ohm plenum-rated coaxial cable. This cable will supply the power to the dish and transport the video signal from the dish to the electronics. An entry point from the roof to inside the building is required. The dish should be less than 100 feet from the IRD if possible. The following are the requirements for the dish:

Height: 75" from the roof Total Weight: 610 - 985 lbs. (1,375 lbs. for 1.8 meter dish) Roof area required: 6' x 6' (11' x 13' for 1.8 meter dish) Roof access requirements: 6'h x 4'd x 3'w

B. Integrated Receiver Decoder (IRD)

The function of the IRD is to power the satellite dish, decode the digital signals received from the satellite and convert them into the analog signals understood by the television. The IRD will be located within 100 cable feet from the satellite dish wherever possible. The IRD receives 110 V commercial power. Dedicated outlets are preferred. The IRD will be placed in an office type of environment, away from any source of Electromagnetic Interference (EMI). The following are specific IRD specifications:

Size: 2.25"h x 14.75"w x 6.85"d

Weight: 5 lbs.

Operating Environment: Temperature 10-40 degrees Centigrade, Humidity 15% - 95% non-condensing

The Design Intent Drawing (DID) will show one data drop and one double duplex IG receptacle for the IVT television equipment. SSA will provide the cable for the data drop, but a conduit and box shall be provided by the Lessor's electrical contractor. Asbestos free cable paths for coaxial cable are required from the satellite dish to the IRD and from the IRD to the VCR or the controller.

The IRD will require a 120V/20A double duplex receptacle and a data cable rough-in. This 120V/20A double duplex receptacle is required to be on a dedicated circuit, if possible, or not on a circuit with equipment with large power draws that could cause power spikes. It must be located away from EMI emitting sources. The data cable rough-in shall consist of a 3/4" conduit from an outlet box mounted at 18" to be stubbed out at 6" above the ceiling.

SSA will provide and install the satellite dish plus all necessary equipment. The lessor is responsible for providing roof space and access as well as a 2 inch roof penetration sleeve with location to be provided by SSA vendor.

17. VIP (VISITOR INTAKE PROCESS) Pre-Wiring.

• 1 isolated ground outlet for the PC

• 1 convenience outlet for the printer

• 1 Cat 6 IWS/LAN data drop for the PC

• A secure cabinet or table, which will allow the printer and keypad to be easily accessed by all claimants including people with disabilities coming into the office. Note: The PC, mouse, and main keyboard would be locked and/or hidden out of site.

• The lessor will need to work with the office manager for the exact location of the outlets and data drop. The specific needs of the office will determine the location within the reception area.

18. SUMMARY OF ENCLOSED ROOMS AND APPROXIMATE SQUARE FOOTAGE

District Manager’s Office:100 sq. ft.

Assistant DM’s Office: 100 sq. ft.

Shared Services Room: 200 sq. ft.

DCR room:200 sq. ft.

Multipurpose room: 520 sq. ft.

Storeroom: 380 sq. ft.

Video Conference /Training room (IVT):510 sq. ft.

Reception Area: 1394 sq. ft.

19. SSA Barrier Wall Lease Language.

The Government intends to install Government-furnished, Government contractor-installed (GFGCI) barrier wall product between the public facing front-end interviewing area and the Government employee area of the space. This product attaches to the ceiling grid and rests on the finished floor. The

Government-provided Design Intent Drawings (DIDs) will include hold to dimensions that must be adhered to in order for the barrier wall product to fit into the space. At the time of the submission of initial

Construction Drawings (CDs), the lessor must return the attached Barrier Wall - Ceiling Height/Grid Type

Guarantee form. By signing and returning this form, the lessor assumes full responsibility for the accuracy of the hold to dimensions and measurements. If any of the barrier wall product cannot be installed as desired due to inaccuracy of the hold to dimensions, the lessor agrees to take full responsibility for any costs associated with product replacement. These costs include, but are not limited to, re-manufacturing and re-installation of the product or any changes to the design or construction necessary to maintain the hold to dimensions. The Government and its contractors will replace any product that is not manufactured to the specifications in accordance with the hold to dimensions. As an alternative to submitting the form and accepting responsibility of the hold to dimensions, the lessor may install the ceiling grid 60 calendar days prior to substantial completion so that the Government contractor can perform an on-site measurement.

20. SSA Electrical Requirements.

Electrical requirements are provided in a separate attachment.

21. SSA SOCIAL SECURITY ADMINISTRATION SYSTEMS/MODULAR FURNITURE INSTALLATION

MODIFICATIONS TO SITE

Lessor's site preparation may include upgrading the electrical distribution system. Site preparation modifications shall be completed in two phases.

Phase I work involves upgrading the electrical distribution system. This phase of site preparation is to be completed prior to the installation of the systems furniture.

Phase II work occurs during systems furniture installation completed by a government contractor. It is anticipated that the electrician’s work will begin approximately half way through the furniture installation.

The exact scheduling of the Phase II work will be discussed in detail at the pre-installation meeting about 45 days prior to the installation of the furniture. This phase involves installing data cabling The lessor is required to connect the pigtail leads from the systems furniture to the wiring in the junction boxes, test all the pre-wired receptacles in the systems furniture, install data cables in the systems furniture raceways, and terminate all the data cables with the specified connectors. All of the Phase II site preparation work must be coordinated and done in conjunction with the furniture movers, furniture installers, and the telephone installers. Once Phase II work begins, it shall continue until the entire project is completed, including the installation of all systems furniture, electrical, data and telephone cabling. Exact schedules will be determined approximately 45 days before furniture installation occurs. The General Services Administration (GSA), the lessor, SSA, and contractors will meet to establish the schedule. It is anticipated that Phase II work will be completed in 5 calendar days which will probably include a Saturday and Sunday. Some areas of the office, such as reception and front end interviewing, may be identified as critical and will need to be completed in less than 5 days.

Thank you for selecting the Federal Protective Service (FPS) as your alarm monitoring service provider.

FPS maintains four Multi-Regional Emergency Management Control Centers (MegaCenters) across the country. The MegaCenters handle alarm monitoring and radio dispatch of Federal Protective Service Officers (PSO) and Contract Guards for alarm response, criminal activities and emergencies for General Services Administration (GSA) federally owned properties and leased space. Additionally, the MegaCenters notify local authorities; including law enforcement, emergency medical services and/or fire departments, as designated by customer protocols.

Before system installation is complete, the installer/customer must complete the attached application and submit it to the MegaCenter to initiate monitoring services. Make sure to complete every item on the attached application to ensure proper setup of your alarm account. Contact the Technical Services Desk (TSD) if you need additional assistance in completing any part of the application. Failure to complete all sections will cause delays in setup.

To better serve our customers, FPS maintains a standard equipment list that must be adhered to by all of our monitored clients. Therefore, the MegaCenter can only accept Underwriters Laboratory (UL) commercially listed panels from the following manufacturers: Honeywell (Ademco), Bosch (Radionics), Caddx, or Digital Monitoring Products (DMP). Proprietary panels or panels that are not UL Compliant will not be accepted due to the inability to provide adequate support. All Fire communicators must be UL Listed and inspected by the Local AHJ (Authority Having Jurisdiction) and follow all NFPA 72 standards.

Fax or email the completed form to the Technical Service Desk (TSD) of the respective MegaCenter.

Allow 48 hours, or 2 full business days, for account setup. After set-up is complete, contact the MegaCenter to schedule alarm system acceptance testing.

MEGACENTER INFORMATION: This list provides contact information and geographical responsibilities for each MegaCenter. If a customer or installer requires assistance, contact the MegaCenter based on the geographic location of the installation.

MegaCenter Philadelphia Battle Creek Denver Suitland

REGIONAL COVERAGE

AREAS:

1, 2, 3 4, 5, 6 7, 8, 9, 10 11

GEOGRAPHICAL

COVERAGE AREAS:

(State Codes)

CT, DE, MA, MD,

ME, NH, NJ, NY,

PA, Puerto Rico, RI, VA, Virgin Islands, VT, WV

AL, FL, GA, IA, IL,

IN, KS, KY, MI, MN,

MO, MS, NC, NE,

OH, SC, TN, WI

AK, AR, AZ, CA,

CO, Guam, HI, ID, LA, MT, ND, NM, NV, OK, OR, Saipan, Samoa, SD, TX, UT, WA, WY

MD (Metropolitan area), VA (Metropolitan area), Washington, DC

ALARM SERVICES DESK

PHONE NUMBER:

1-877-526-5578 1-866-312-4004 1-888-511-5062 1-301-763-9523

ALARM SERVICES DESK

EMAIL ADDRESS:

Philadelphia.Megacen ter.

AlarmServices@dhs.g ov

BattleCreek.Megacent er.

AlarmServices@dhs.g ov

Denver.Megacenter.

AlarmServices@dhs.g ov

Suitland.Megacenter.

AlarmServices@dhs.g ov

FAX NUMBER: 1-215-521-2099 1-269-565-9545 1-303-236-2151 1-301-763-0060

EMERGENCY NUMBER: 1-877-4FPS411

Appendix A to SSA Special Space Requirements

Department of Homeland Security

National Protections and Programs Directorate

Federal Protective Service

MegaCenter Alarm Requirements (MAR)

NOTE THE FOLLOWING REQUIREMENTS

PLEASE READ THE ENTIRE PAGE

The installer must adhere to the FPS Design and Installation Standards to be considered complete. FPS can not release payment until every job is 100% completed, inspected and tested.

Cost of monitoring of burglar alarms by the MegaCenter is figured into the GSA leasing agreements. Any location that does not have a GSA building number will be required to provide a Security Work Authorization (SWA) number to the MegaCenter, for billing purposes, prior to starting an account. All fire alarm accounts, encrypted high-speed transmission and environmental sensors will require a SWA number for both creating and monitoring the account. Contact the regional FPS Protection Security Specialist (PSS) at the MegaCenter for SWA request forms.

To better serve our customers, FPS maintains a standard equipment list that must be adhered to by all of our monitored clients. Therefore, the MegaCenter will only accept UL commercially listed panels from Honeywell (Ademco), Bosch (Radionics), Caddx, or Digital Monitoring Products (DMP). Proprietary panels will not be accepted because we cannot remotely program or troubleshoot. (For example, ADT has its own proprietary systems, such as Ademco 128BPADT)

When the application has been successfully completed, fax or email it to the proper MegaCenter. Due to the volume of requests, this information should be sent 48 hours, or two full business days, before a download is required. Emergencies will be accommodated on a case-by-case basis.

Once the MegaCenter receives all the information, it will be entered into our computer databases and assigned an account number. Contact the MegaCenter 24 hours prior to going on site for installation of the system. It is essential that the MegaCenter has received all the required paperwork. No accounts will be accepted prior to completion of this form.

The Installer/Alarm Contractor shall completely install the security system. The liability of all installation and complete testing is the sole responsibility of the contractor/installer and includes the proper functioning of the zones into the MegaCenter. The FPS MegaCenter will provide minimal support for troubleshooting, but this does not reduce any of the Installer/Alarm Contractor responsibilities. The Installer should have working knowledge of the manufacturer’s system they are installing. The Technical Service Desk (TSD) will not walk the installer though how to install the system. The installer shall contact the MegaCenter Alarm Services Desk for programming standards. Once installation is completed, notify the MegaCenter that the panel is ready to be programmed. Local keypad programming will be locked out and all future programming issues will be handled through the MegaCenter. If installation issues arise, the Installer/Alarm Contractor shall contact the equipment manufacturer’s Technical Support for the system they are installing.

The panel phone line should be on a dedicated phone line but if one line is unavailable, an analog POTs (Plain Old Telephone) line that is wired for proper line seizure with an RJ31X can be used. Digital phone lines such as fiber or VoIP (Voice over Internet Protocol) will not allow for transmission of analog alarm signals. FAX machines, answering machines, and other types of office automation devices may interrupt signal transmission and result in the signals not being properly sent to the MegaCenter. Most alarm manufacturers recommend that you use a dedicated phone line.

When the alarm system is completely installed and programmed to the MegaCenter’s specifications, it must be fully tested with the MegaCenter Alarm Services Desk and the Installer/Alarm Contractor. If required by the installation contract, the Contractor must then schedule an acceptance inspection. Once this inspection is completed and the work determined satisfactory, (by someone other than the installer, i.e. FPS, COTR, or client agency) the MegaCenter can issue a test report indicating all zones have been tested successfully to FPS, COTR, or client agency conducting the inspection as part of the package for final payment.

Once all the information is received, the MegaCenter will provide an account number for the project.

The Alarm will be disabled during testing and placed online when all of the require information and testing has been completed.

The Installer/Alarm Contractor is responsible for the installed equipment for one year. The MegaCenters can determine equipment status by remotely performing diagnostics with the programming software. The MegaCenter must be notified by the Agency or Installer/Alarm Contractor prior to taking the alarm system out of service or placing the alarm system on test mode.

Any service changes needing to be made after the initial activation must be done with the MegaCenter’s knowledge. All changes must be faxed or emailed to the MegaCenter prior to the work being performed. A Request for Change form is available for updates to the alarm system through the MegaCenter Technical Service Desk.

CONTENTS

To Be

Completed By Customer:

To Be Completed By

Installer:

Page

SUBSCRIBER INFORMATION:

Information about the customer agency subscribing to alarm monitoring and/or installation services.

FPS CONTACT:

Contact information for the FPS representative responsible for this project.

AUTHORIZED ACCOUNT CONTACTS:

List of contacts authorized to perform specific functions regarding the alarm account.

SYSTEM TEST AND ACTIVATION:

Scheduled date and time for final testing of the alarm system.

MAINTENANCE SERVICES INFORMATION:

Information regarding the company responsible for maintenance of the alarm system.

MONITORING SERVICES INFORMATION:

Customer-specific information that details the required response actions by FPS while monitoring the alarm account.

INSTALLER INFORMATION:

Information about the company that is performing, or has performed, the alarm system installation.

ALARM SYSTEM INFORMATION:

Information about the alarm system configurations. 6

PARTITION INFORMATION:

Information about partitioned (or area’d) systems. 6

ACCOUNT MANAGEMENT INFORMATION:

Information regarding the maintenance of the account.

Identifies account holder responsibilities; include system trouble procedures.

KEYPAD INFORMATION:

Information about all keypads attached to the alarm system.

FLOOR PLAN INSTRUCTIONS:

Instructions regarding the floor plans required for submission.

ZONE / DEVICE INFORMATION:

List of zones/devices included in the alarm system.

Includes device inventory.

USER INFORMATION:

List of users authorized to obtain access to the alarmed areas.

Required for Card Access:

ACCESS CONTROL SYSTEM INFORMATION:

Information about the access control system configuration, if available.

CARD ACCESS CONTROL - USER INFORMATION:

List of users authorized to obtain access to the alarmed areas, if available.

SYSTEM TEST AND ACTIVATION

INSTRUCTIONS: Provide a scheduled test date. The system will not go online until a complete and thorough test is completed. The test should be coordinated with the installer on site and the MegaCenter. The MegaCenter will make every effort to meet the scheduled test date and time; however, re-scheduling may be necessary to accommodate testing parties.

FPS ACCOUNT NUMBER:

SUBSCRIBER INFORMATION

INSTRUCTIONS: Provide information pertaining to the customer of the alarm account.

AGENCY NAME:

AGENCY ADDRESS:

GSA BUILDING NUMBER (If applicable):

BUILDING NAME:

BUILDING ADDRESS (Include street address, city, state and zip):

SUITE/ROOM:

FLOOR:

BUILDING MANAGER /

PROPERTY MANAGER:

OFFICE

PHONE:

CELL PHONE:

FAX:

EMAIL ADDRESS:

ACCOUNT PASSWORD:

The account password is used to verify a customer’s legitimacy to be on the premises when the MegaCenter calls in response to alarm activations. The FPS account number AND password will be required when requesting alarm/account information or to place your account in an offline status. As a security measure, we recommended you change your account password on a regular basis.

FPS CONTACT

FPS INSPECTOR OR SECURITY SPECIALIST: Provide contact information for the Inspector or Specialist assigned to this project.

NAME (PRIMARY):

OFFICE PHONE:

AUTHORIZED ACCOUNT CONTACTS

AUTHORIZED SECURITY MANAGER: Contacts authorized with full authority to make changes to any part of the account.

NAME (PRIMARY):

NAME (ALTERNATE):

AUTHORIZED FUNDING OFFICIAL: Contacts authorized to provide and approve funding for monitoring and maintenance services.

NAME:

AUTHORIZED MAINTENANCE MGR: Contacts authorized to coordinate and manage alarm system maintenance.

NAME:

SCHEDULED TEST DATE:

SCHEDULED TEST TIME:

MAINTENANCE SERVICES INFORMATION

INSTRUCTIONS: Provide the following information regarding the maintenance provider of the alarm system. List person FPS is to contact to coordinate maintenance/repair services under the authorized agency representative section – Maintenance Manager. If FPS will be your Maintenance Service Provider, complete and attach the Security Work Agreement.

MAINTENANCE PROVIDER COMPANY NAME:

MAINTENANCE PROVIDER COMPANY ADDRESS:

CONTACT PERSON:

CONTACT PHONE:

CONTACT FAX:

CONTACT EMAIL:

IS THE FEDERAL PROTECTIVE SERVICE AUTHORIZED

TO CONTACT THE MAINTENANCE PROVIDER DIRECTLY

FOR REPAIRS OF THE ALARM SYSTEM ON THE

AGENCY’S BEHALF

YES

NO

EMERGENCY

REPAIRS

ONLY

FPS SECURITY WORK AGREEMENT (SWA) NUMBER:

AGENCY WORK AUTHORIZATION NUMBER:

Emergency Notification List (ENL) Information:

The call-lists, shown below, determine when the MegaCenter will contact the site; DURING normal business hours (Day), and when to contact the designated individuals AFTER normal business hours (Evening) for alarm activations.

During Business Hours Alarm Activations:

Business Hours: AM PM TO AM PM

Work Days: Sunday Monday Tuesday Wednesday Thursday Friday Saturday

Time Zone: EST CST MST PST

If the alarm system sends a signal during the business hours provided above, outline the order in which phone numbers should be called. Please provide a minimum of two individuals to contact during and after hours.

Check this box if you would like office personnel contacted prior to law enforcement response during business hours.

* Each phone number must be unique *

* PREMISES NUMBER MUST BE ON THE BUSINESS HOURS CALL LIST *

Call Orde r

Contact Person Business Hours Telephone Numbers

1 Premises Number Ext.

PSO Ext.

Ext.

Local Police 24 hour dispatch (NOT 911)

X If applicable, list other authorized personnel that are not contacts but can request reports, test, and make changes.

After Business Hours, Weekend & Holiday Alarm Activations:

When an alarm is received outside business hours, or a correct password is not received, outline the order in which phone numbers should be called.

Check this box if you would like office personnel contacted prior to law enforcement response after business hours.

* LOCAL POLICE MUST BE ON THE AFTER HOURS CALL LIST *

* Each phone number must be unique and there must be at least one land line *

Call Order

Contact Person After Hour Numbers Home - Cell - Pager

PARTITION INFORMATION

INSTRUCTIONS: List information regarding other partitioned areas. Include Account No. (if known) for each area along with the location. Every partitioned area needs to have at least one keypad.

AREA ACCOUN

T NO.

KEYPAD

ADDRESS

DESCRIPTION OF AREA (Include Location)

GSA BUILDING NUMBER (If applicable):

BUILDING NAME:

BUILDING ADDRESS (Include street address, city, state and zip):

SUITE/ROOM:

FLOOR:

INSTALLER INFORMATION

INSTRUCTIONS: Provide information pertaining to the company providing installation services of the alarm system.

COMPANY NAME:

STREET ADDRESS:

CITY:

STATE:

ZIP CODE:

OFFICE PHONE:

OFFICE FAX:

SERVICE MANAGER NAME:

SERVICE MANAGER PHONE:

SERVICE MANAGER EMAIL:

TECHNICIAN NAME:

TECHNICIAN PHONE:

ALARM SYSTEM INFORMATION

NEW FPS ACCOUNT #: EXISTING OR TEMPORARY ACCOUNT #:

ALARM SYSTEM

STATUS:

(Check One)

NEW UPGRADE RELOCATION

ALARM SYSTEM TYPE:

(Check All That Apply) INTRUSION DURESS

ENVIRONMENTA

L FIRE

ALARM PANEL TYPE:

(Include Model Number)

HONEYWELL

CADDX

DMP

RADIONICS

PANEL PHONE NUMBER: (Include dial prefix when needed)

LOCATION OF PANEL AND TRANSFORMER:

NOTE: The following phone line connections will be accepted by FPS, dedicated and or RJ31X connections with proper line seizure and programming to enable the MegaCenters to connect remotely at any time. For Internet monitoring, IP addresses must be static and designated solely for alarm monitoring purposes.

Internet Monitoring: The customer MUST provide the MegaCenter with a Static IP address of their Internet router.

The customer also needs to open port 7700 (UDP) inbound on their firewall and forward port 7700 (UDP) on their firewall to the alarm panel.

NETWORK INTERFACE MODULE TYPE:

NOTE: It is the responsibility of the onsite IT staff to make sure all routers and ports are configured properly. Also it is highly recommended that a telephone be connected to the panel as a means of secondary communication

DEVICE IP ADDRESS (MUST BE

STATIC):

MAC ADDRESS:

NAT’ed IP ADDRESS (if available):

RAM DATA LOCK CODE, OR CSID (MUST BE DEFAULT OR

ENTER HERE):

KEYPAD INFORMATION

INSTRUCTIONS: List the manufacturer, model and serial number for each keypad attached to the system.

KEYPAD

ADDRE

SS

AREA

NO.

AUDIBLE

( Y or N )

LOCATION MANUF. MODEL NO. SERIAL NO.

FLOOR PLAN INSTRUCTIONS

INSTRUCTIONS: Provide a clean reproducible copy of building or office area floor plan(s), showing all devices, zones and point IDs. These plans will be scanned into our alarm automation software to assist the responding agency with locating the exact area of the alarm. If possible, we would prefer the above requested drawings or plans in automated format. AutoCAD files are preferred but .PCX, .BMP or .JPG formats are acceptable. SEE SAMPLE DRAWING.

ZONE/DEVICE INFORMATION

INSTRUCTIONS: List information regarding all alarmed devices (zones). List the manufacturer, model and serial number for each type of device installed. Identify the zone and/or area it is attached to. Provide a zone description that can be used when reporting an alarm condition to a responding authority. If a Duress device exists, state whether it is audible or silent. Duplicate form to add additional zones. Only one device can be used per zone.

Device Types Response Types BUR – Intrusion, burglary, door, and motion devices 24 - 24 Hour DUR – Duress devices D - Delay PAN – Panic devices P - Perimeter ENV – Environmental, temperature, and humidity devices F - Follower GLS – Glass break devices I - Instant TRB – Trouble devices FIR – Fire devices TPR – Tamper devices SUP – Supervisory devices

ZON

E

NO.

ARE

A

NO.

DEVICE

TYPE

DURES

S:

SILENT/

AUDIBL

E

ZONE DESCRIPTION

(Include Location)

RES

P.

TYPE

MANUF. MODEL

NO.

SERIAL

NO.

USER INFORMATION

INSTRUCTIONS: List persons designated as authorized users of the system. Each user should be assigned a pass code and authority level. The user pass code is typically a four-digit number. The authority level limits the user to specific functions. Duplicate form to add additional users.

AUTHORITY LEVEL OPTIONS: ‘E’ indicates the function is ENABLED.

D is a rm

M s te r

A rm

D e la y

P e ri m e te r

In s ta n t

V ie w A re

S ta tu s

V ie w

M m o ry

V ie w Z o n

S ta tu

W lk T e s t

C h a n g

P s s c o d

A d d U s e r

D e le te

U e r

B y p a s

Z

U b y p a

Z o

R s e t

S e n s rs

F rc e

A rm

Level 1 E E E E E E E E E E E E E E

Level 2 E E E E E E E E E E E

Level 3 E E E E E E

Level 4 E E

USER NO.

USER NAME

PASSCODE /

CARD ACCESS #

AUTHORITY

LEVEL

AREAS

ASSIGNED

ACCESS CONTROL SYSTEM INFORMATION

INSTRUCTIONS: IF APPLICABLE, the installer is to complete this section regarding configurations of the access control system.

Check each item as applicable except where designated otherwise.

DOOR PROFILE:

DOOR

DOOR

DOOR

DOOR

DOOR

DOOR

DOOR

DOOR

DESCRIPTION:

Lock backup power supply?

Calculated standby power time? hours.

Mortise Lock? Is a mortise lock installed?

Magnetic Lock? Is a magnetic lock installed?

Strike? Is a door strike installed?

Entry Area # 1–8 Assign an area to the door controller for communication

Cmd Center # Scope 1-8

Enter CC# that determines where user can make changes

Door Zone #

Enter the Zone# that will be assigned to this door (not 1- 8)

Interlock Zone # Enter the interlock Zone number

Auto Door Automatically unlock door when this area is disarmed?

Fire Unlock?

Release door on IDS fire alarm?

Disarm on open?

No = Area will disarm after a valid card read

Card type Enter 0 for 26 bit and 3 for 37 bit (Bosch uses only 26)

STRIKE PROFILE:

DOOR

DOOR

DOOR

DOOR

DOOR

DOOR

DOOR

DOOR

DESCRIPTION:

Strike Time? 1-240 seconds

Enter the output relay activation time on a valid card read

Shunt Time? 1-240 seconds

Enter the time that the door Zone will be shunted

Buzz Time? 1-240 seconds

Enter the output relay buzzer activation time

Extend Time? 1-30 seconds

Enter strike, buzz & shunt extend time on door held open

Deactivate on Opening?

Yes = Strike will deactivate on physical door opening

Request to ENTER shunt only?

Yes = Programmed shunt time without lock release

Request to EXIT shunt only?

Yes = Programmed shunt time without lock release

CARD ACCESS CONTROL - USER INFORMATION

INSTRUCTIONS: Enter the following information for each user:

CARD #

The access control card number assigned to the user. Usually stamped on the rear of the card and will be less than 65535.

SITE # The Site Code for the access control card assigned to the user. A hidden number given by the card manufacturer.

AREAS 1 - 8

The authority level (1 – 4) for the areas or partitions that the cardholder will be allowed to access. (Levels described below).

USER NO.

(FPS USE

ONLY)

USER NAME

CARD #:

SITE

CODE

AREA

AREA

AREA

AREA

AREA

AREA

AREA

AREA

Add Remove Change (P)rimary

(A)lternate

FPS ID: CONTACT NAME:

OFFICE

PHONE:

CELL

PREMISES PHONE NO: LOCAL POLICE:

Add Remove Change Order FPS ID: CONTACT NAME: OFFICE PHONE: CELL PHONE: HOME PHONE:

Add Remove Change

ZONE

NO:

DEVICE

TYPE:

ZONE DESC

(Include Location)

MANUF. MODEL NO. SERIAL NO.

User(s) Modify user(s) as listed. Check Add to add user(s) access to the system. Check Remove to remove user(s) access from the system. Check Change to change user(s) access (name or user code) to the system.

Add Remove Change

USER NO:

(FPS USE)

USER NAME: USER

CODE:

AUTHORITY

LEVEL:

AREAS

ASSIGNED:

Other Describe clearly the change requested if not listed above.

REQUEST FOR CHANGE REQUEST DATE: FPS SERVICE REQUEST ID:

INSTRUCTIONS: Provide instruction regarding your request for changing account information (i.e. contacts, zones, users). This document serves as the official request to modify account information.

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