Exhibit-A3-Client Reference.docx
DOCX document 71 KB Posted
- Attached to
- Stormwater Analytical Services
- Solicitation number
- RFQQ 2025 0812
- Issued by
- Thurston County, Washington
About this file
This document is a Reference Questionnaire for the Washington State Department of Transportation (WSDOT) Stormwater Analytical Services Solicitation (RFQQ 2025 0812). The solicitation seeks qualified laboratories to provide stormwater analytical services, with a requirement that primary and subcontracted laboratories must be accredited by the Washington State Department of Ecology Laboratory Accreditation Program and National Environmental Laboratory Accreditation Program (NELAP) for specific analytical methods.
The reference form is designed to evaluate potential vendors through a comprehensive assessment of their past performance, including collaborative efforts, delivery of scope, customer service, flexibility, and overall satisfaction. The form includes a rating scale from 0 (Unsatisfactory) to 4 (Exceptional) across multiple performance categories, and asks whether the reference would select the company again for services. The document provides contact information for Chase Johnson at WSDOT (360-705-7441) for any questions related to the reference evaluation process.
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Other files
| File | Type | Posted |
|---|---|---|
| Exhibit-A-2-BiddersProfileAgencyVersion.docx | DOCX document | |
| Exhibit-C-PriceProfessionalServices.docx | DOCX document | |
| Exhibit-A-1-BiddersCertificationAgencyVersion.docx | DOCX document | |
| Exhibit-E-DiverseBusinessInclusionPlan.docx | DOCX document | |
| Exhibit-B-PerformanceRequirements.docx | DOCX document | |
| Exhibit-D-1-ContractIssuesListAgency.docx | DOCX document | |
| RFQQ 2025 0812 Amendment 01.docx | DOCX document | |
| RFQQ 2025 0812 Stormwater Analysis.pdf | ||
| Exhibit-D-Draft Contract.docx | DOCX document | |
| Exhibit-F-Scope of Work.docx | DOCX document |
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Text version
EXHIBIT A-3 – REFERENCE QUESTIONAIRE
Instructions: Please complete the below reference form for the vendor bidding on WSDOT’s Stormwater Analytical Services Solicitation. Once completed, please sign, date, and electronically send to WSDOT’s Procurement Coordinator.
Solicitation RFQQ 2025 0812 Stormwater Analytical Services
BIDDER NAME:
DATE OF REFERENCE:
REFERENCE COMPANY NAME:
NAME AND TITLE OF PERSON COMPLETING FORM:
TELEPHONE NUMBER (WITH AREA CODE):
1. Please describe this company’s efforts to develop a collaborative business relationship with you, the customer:
2. Did vendor deliver all scope and address defects prior to implementation according to agreed-upon schedule and budget?
Additional comments:
Please check the value which best represents your experience with this company using the following definitions:
0 = Unsatisfactory 1=Poor 2= Average 3=Good 4=Exceptional
3. Overall satisfaction with work deliverables (on-time with deliverables)?
0 |_| 1 |_| 2 |_| 3 |_| 4 |_|
Additional comments:
4. Overall customer service: What is your opinion of this company’s level of customer service?
0 |_| 1 |_| 2 |_| 3 |_| 4 |_|
5. How flexible is/was this company in meeting changing requirements?
0 |_| 1 |_| 2 |_| 3 |_| 4 |_|
6. Based on skill and working relationship, would you select this company again to provide services? |_| Yes |_| No
Thank you for your assistance in this evaluation process.
| Signature | Date |
| Representative Name: |
Thank you for taking the time to fill out this information. Please contact Chase Johnson at 360-705-7441 or chase.johnson@wsdot.wa.gov if you have any questions.
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