Exhibit A.pdf

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Attached to
300 FW Crosley FWA Trash ServicesBid Documents
Solicitation number
003000000087304
Issued by
Jasper County, Indiana

About this file

This is a Statement of Work (Exhibit A) for a trash removal services contract with the State of Indiana for Crosley Fish and Wildlife Area. The contract requires one 8-yard dumpster container to be emptied weekly by a professional vendor equipped to haul waste. The vendor must maintain the dumpster in good operable condition, perform necessary repairs, and replace the container if needed. Monthly invoices must be provided to the property, and the vendor is expected to maintain regular communication with the Property Manager or staff regarding service completion, delays, or missed pickups.

The contractor must comply with Indiana Department of Environmental Management (IDEM) laws, including Indiana Code Title 13, IAC Title 3277 and 329, which address solid waste, hazardous waste, and water pollution. Performance will be measured through Key Performance Indicators (KPIs) established during initial contract phases, with on-time delivery at quality standards and budget adherence as minimum metrics. The State may also collect a modified Net Promoter Score from customers, and low ratings or failure to meet KPIs may constitute default. Upon contract termination or non-renewal, services will be rebid to ensure no lapse in service delivery.

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File Type Posted
003000000087304 Solicitation package.docx DOCX document
003000000087304.pdf PDF
SOI_PROFESSIONAL_SERVICES_CONTRACT.docx DOCX document

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Text version

[SOLICITATION TYPE (RFP,RFQ)] CONTRACT # %%CONTRACT_ID%%

EXHIBIT A

STATEMENT OF WORK

I. EXECUTIVE SUMMARY- Contract for trash removal services at Crosley Fish and Wildlife Area.

II. BACKGROUND AND CURRENT STATE- Contract is needed for one 8-yard container to be emptied weekly by a professional vendor who has the equipment and ability to haul trash away.

III. SCOPE OF WORK- One 8-yard container to be serviced weekly. Vendor to maintain dumpsters in good operable condition and make necessary repairs as needed or replace dumpsters if needed. All invoices must be provided monthly to property.

IV. PROJECT MANAGEMENT

a. PROJECT MANAGEMENT PLAN- Removal of trash at Crosley FWA

b. KEY PERSONS- N/A

c. OTHER PROJECT STAFF-N/A

d. DOCUMENT MANAGEMENT- N/A

e. STATUS UPDATES AND REPORTING- Provide regular communication with

Property Manager or staff that services have been completed, if there are delays or missed services.

V. INDEPENDENT VALIDATIONS AND VERIFICATION- Not applicable

VI. COMPLIANCE REQUIREMENTS- Contractor will adhere to IDEM laws (Indiana Code Title 13, IAC Title 3277 and 329), addressing solid waste, hazardous waste, water pollution, etc.

VII. KEY PERFORMANCE INDICATORS

The State will use Key Performance Indicators (KPIs) to measure performance and outcomes of the Contract. The specific KPIs and their targets will be defined and agreed upon by the State and the Contractor during the initial phases of the requirements under the Contract. At a minimum, on time delivery at quality standards of the scope provided within the budget set forth in the Contract will each be measured. Additionally, the State will collect a modified Net Promoter Score from customers to this Contract in its discretion. Low ratings on the modified Net Promoter Score or failure to meet any other KPIs may be deemed, at the discretion of the State, to constitute default under the Contract.

VIII. END OF CONTRACT TRANSITION AND TURNOVER- At end of service term or should the State or vendor decide not to continue the contract, the services shall be bid out to prevent lapse in services.

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