Exhibit_A.4_-_Onsite_Job_Descriptions_FINAL.pdf

25-P-115TF Exhibit A.4 - Onsite Job Descriptions (Contractor Employees)

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1.0 Overview

1.1 The Contractor shall include a full-time on-site health engagement senior analyst within forty-five (45) days of award of the Contract based on established ASO fees. The analyst’s primary responsibilities are to support and develop health promotion strategies that influence the organization’s overall wellbeing and drive engagement and adoption of healthy behaviors.

1.2 The Contractor shall include a full-time on-site clinical care coordinator (Registered Nurse or clinical equivalent) within forty-five (45) days of award of the Contract at no additional cost other than the established ASO fees. The clinical care coordinator shall assist Members in achieving optimal health through identification of risks, closing gaps in care, assisting with County wellness initiatives, conducting educational sessions at various locations, and developing health improvement strategies.

2.0 Dedicated On-Site Health Engagement Senior Analyst

2.1 Analyst Job Description. *Must be able to work in Volusia County, Florida. Candidate must have access to reliable transportation. This position may work onsite at multiple County locations.* Candidate must complete a background check, drug and nicotine screen to be employed in this role.

2.2 Role Summary.

2.2.1 The dedicated on-site health engagement senior analyst will work collaboratively as part of the Contractor account management team and supported by a broader health engagement team in developing short- and long-term well-being strategies to support the culture of well-being and engagement goals for a large, multi-site employer.

2.2.2 The dedicated on-site health engagement senior analyst will be dedicated to the County account with primary responsibilities to support and develop health promotion strategies that influence the organization’s overall well-being and drive engagement and adoption of healthy behaviors.

2.2.3 This is a hybrid role but will be expected to be at County sites multiple days per week.

2.3 General Responsibilities

2.3.1 Partner and collaborate with Contractor account team, County, and vendor partners to develop a County wellbeing strategy

2.3.2 Consult with account team and County on best practices to develop infrastructure to support a culture of wellbeing

2.3.3 Collaborate with County to develop, build, engage and provide ongoing support for County well-being champion networks and/or well-being committees

2.3.4 Identify ways to embed wellbeing into County environments

2.3.5 Partner to develop a holistic wellbeing communication strategy

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2.3.6 Support development and deployment of wellbeing communications, campaigns, challenges, and activities

2.3.7 Provide leadership for wellbeing communication strategies

2.3.8 Collaborate with County vendor partners to support a cohesive wellbeing communication strategy

2.3.9 Partner with internal and external partners to review key analytics and provide insights into population health and strategy opportunities.

2.3.10 Provide guidance on existing and emerging industry health promotion/wellbeing trends

2.3.11 Understand organizational trends and opportunities and leverage available data sets to drive innovative population health strategies

2.3.12 Partner with County to provide well-being support, programs, and decisions

2.3.13 Coordinate wellbeing events, challenges, and campaigns

2.3.14 Support wellbeing events/fairs, biometric events, etc.

2.3.15 Coordinate and/or provide delivery of wellbeing seminars/webinars

2.4 Skills

2.4.1 Skilled in strategic thinking and strategic planning

2.4.2 Develops strategy unique to the culture of the organization

2.4.3 Excellent communication skills (written and verbal)

2.4.4 Highly skilled in making presentations and influencing others

2.4.5 Team player and active listener

2.4.6 Self-starter; able to work independently to get results

2.5 Qualifications

2.5.1 Minimum of 3-5 years of experience in health and wellbeing field

2.5.2 County-facing experience, with public sector K-12 experience preferred

2.5.3 Industry certification such as Certified Health Education Specialist (CHES), Chapman, WELCOA, or worksite wellbeing programs preferred

2.5.4 Experience working with large, multi-site employers

2.5.5 Experience with workplace wellbeing strategy and implementation

2.5.6 Experience working with multiple vendor partners

2.5.7 Experience working with benefits, wellbeing and health data to identify trends and risks, develop activities to address employee needs, and evaluate impact of strategy design.

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2.5.8 Self-directed and the ability to succeed in an independent role

2.5.9 Strong organizational and project management skills

2.5.10 Strong presentation skills

3.0 Dedicated On-Site Clinical Care Coordinator Registered Nurse (RN)

3.1 Job Description. *Must be able to work full-time, on-site in Volusia County, Florida.

Candidate must have access to reliable transportation. This position is primarily located in DeLand Florida but may work onsite at multiple County locations.* Candidate must complete a background check, drug and nicotine screen to be employed in this role.

3.2 General Responsibilities

3.2.1 Identifies and refers appropriate customers to eligible programs within Contractor and all eligible County specific health and wellness programs.

3.2.2 Supports Care Coordination of the individual customer. Coordinates the care of the high-risk targeted population in an appropriate, efficient, high quality and cost-effective manner. Refers to appropriate clinical partners (i.e. complex case management and / or Specialty Case management)

3.2.3 Partners, and functions as central conduit between employer and provider (PCP, Onsite Health Clinic) programs and resources.

3.2.4 Supports established process and procedures that ensures thorough review of patient level actionable data and reports used to support identification of customers for outreach and engagement.

3.2.5 Assure and maintains timely, compliant, efficient documentation and information exchange to drive appropriate outreach, engagement and positive clinical outcomes with aligned population.

3.2.6 Communicates clearly with all matrix partners, and refers to appropriate internal and external programs to support outcomes.

3.2.7 Identifies cases appropriate for complex case management and follows process for referral.

3.2.8 Works effectively with Contractor’s internal team to support coordination of care and data analysis.

3.2.9 Identifies and builds effective relationships with local network providers. Provides steerage to high quality network providers and referrals to the onsite health center.

3.2.10 Identifies gaps in care and works with providers and/ or local community resources to close gaps in care.

3.2.11 Establishes and maintains a positive, professional, and collaborative relationship with customer/employee, employer, providers of care, and Contractor’s partners to support improved outcomes (clinical, quality and cost) of aligned employee population.

3.2.12 Partners and coordinates with health management matrix partners for additional

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3.2.13 Acts as a resource to direct County employees with specific non-clinical questions to the appropriate resource.

3.2.14 This position is with the Contractor.

3.3 Skills and Qualifications

3.3.1 RN with current unrestricted state licensure in FL

3.3.2 Must have three or more years of clinical practice experience

3.3.3 Case Management experience is preferred

3.3.4 A high energy level with excellent oral and written communication skills.

3.3.5 Excellent Computer skills [specific software e.g. Word and Excel]

3.3.6 Excellent interpersonal skills. Must be able to work in a team environment and exhibit flexibility and enthusiasm in learning new information and developing new skills quickly.

3.3.7 Demonstrate commitment to ongoing education preferred.

3.3.8 Comfortable communicating with multiple clinical partners (direct care and telephonic coaching and case management teams).

3.3.9 Experience working with high-risk patients preferred.

3.3.10 Experience in project development and working in a matrix environment preferred.

3.3.11 Self-directness and the ability to succeed in an independent role.

3.3.12 Current BLS/CPR/AED Certification

3.3.13 Passion for assisting Members with health improvement and navigation of the health care system.

3.3.14 Must have strong problem-solving skills

3.3.15 Industry certification such as Certified Health Education Specialist (CHES) preferred

3.3.16 Health coaching experience including chronic disease management preferred

3.3.17 High energy level, with dynamic presentation skills preferred

3.3.18 Positive role model in demonstrating healthy behaviors preferred