Example_of_24”_x_36”_color_poster,_single_side.pdf

PDF 11 MB Posted

Attached to
Printing Services
Solicitation number
2026-RFP-00610
Issued by
San Mateo County, California

About this file

This is a 2024 highlights poster from the Procurement Department of the County of San Mateo, California, detailing the department's accomplishments and operational metrics across procurement and purchasing initiatives. The document showcases the county's procurement activities, including the processing of 277 purchase orders totaling $14,305,055.46 in combined dollar value, and highlights notable purchases such as a Tek84 Whole Body Security Scanning System, Savina 300 Medical Ventilator, and an Excavator. The county's procurement system serves 28 county departments across 41 divisions with 899 total users and 48 designated procurement officers. During 2024, the department completed 123 posted solicitations, evaluated 75 solicitations, and awarded 37 contracts. The solution development efforts encompassed 472 total development hours, including 45 hours of data migration and reporting, 168 hours of project management, 62 hours of solution customization, and 196 hours of development sessions.

The department maintained 4,020 live contract records within its system and published 26 unique standard operating procedures comprising 88 pages of documentation, along with 10 internal training recordings and 3 OpenGov demonstration recordings on SharePoint. Support metrics indicate strong performance with 425 lifetime help desk tickets submitted, an average processing rate of 61.5 tickets per month since system implementation, and a 3-day average ticket resolution time. Training initiatives included 30 hours of designated procurement officer meetings, 16 hours of on-site trainings, and 17 hours of virtual trainings, totaling 64 hours of training sessions completed in 2024. The posting reflects the county's investment in modernizing its procurement infrastructure and capacity to manage high-volume purchasing across multiple departments and service categories.

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Text version

PROCUREMENT DEPARTMENT 2024 HIGHLIGHTS

PROCUREMENT & PURCHASING

PROCUREMENT

Local Preference Ordinance Memo B-1 Revision Presenting Seminars at CAPPO & NIGP 688 Tickets Served by the Procurement Helpdesk

PURCHASING

INTERESTING PURCHASES

NUMBER OF

PURCHASE ORDERS

$14,305,055.46

TOTAL

DOLLAR VALUE

Tek84 Whole Body Security Scanning System

Savina 300 Medical Ventilator

Excavator

PROCUREMENT DEPARTMENT 2024 HIGHLIGHTS

PROCUREMENT & PURCHASING

COUNTY

DEPARTMENTS

DIVISIONS

USERS

DPO’S

45hrs Data Migration

/Reporting

168hrs Project

Management

62hrs Solution

Customization

196hrs Development

Sessions

472hrs Total Development Hours Completed

ORGANIZATIONAL STAKEHOLDERS

SOLUTION DEVELOPMENT

4,020 Live Contract Records

Solicitation Templates

Posted Solicitations

Evaluated Solicitations

Awarded

Contract Templates

KEY SOLUTION

METRICS

Unique SOP’s

Pages of SOP’s

Internal Training Recordings

OpenGov Demonstration Recordings

RESOURCES PUBLISHED

ON SHAREPOINT

Lifetime Tickets Submitted

61.5 Tickets Processed per Month Since Go-Live

Average Ticket Resolution

KEY SUPPORT

METRICS

PROCUREMENT DEPARTMENT 2024 HIGHLIGHTS

OPENGOV

30hrs DPO Meetings

16hrs On Site Trainings

17hrs Virtual Trainings

64hrs Total Training Hours

Completed

TRAINING SESSIONS COMPLETED

day turnaround

File details come from the government source that posted it. Updated .