ExA_SOW - Background check services - DQ RAAA (7) (1).pdf

DOCUMENTED QUOTE (DQ): RBAA 2026-0485

DATE DUE: May 22, 2026 by 2:00 PM MST

Exhibit A - Statement of Work

1. Project Background

The Colorado Department of Public Safety (CDPS), Executive Director’s Office (EDO), is pleased to submit this solicitation for assistance with performing pre-employment background checks in accordance with industry standards.

2. Requirements

The vendor will provide personnel to conduct pre-employment background screening checks.

3. Tasks

The scope of work will include:

a) Review and analysis of supplemental questionnaires.

b) Contact applicants for additional information, if deemed necessary.

c) Conduct a minimum of three professional reference checks with at least two supervisor references

d) Military service verification, if applicable

e) Education and Employment details and dates verifications

f) Performance history verification.

g) Driver’s license verification (driver’s license record check for any applicant required to drive AGENCY vehicles), if required for the role.

h) Court records (Civil, Criminal, Bankruptcy).

i) Criminal records check through the National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC). The reports will be provided to the vendor by the agency. Local and out-of-state records check anywhere the applicant has lived, worked, or attended school.

j) Open-source search (social media accounts, etc.).

k) Polygraph vendor scheduling coordination and review and analysis of polygraph results.

l) Providing a written summary report to the agency along with all supporting documentation obtained during each applicant’s background investigation in digital and accessible format.

m) Background investigations to be conducted within 3-4 weeks of receipt of the supplemental application from CDPS.

n) CDPS Human Resources will work with the vendor on requested extensions of any deadlines on a case-by-case basis.

o) Written background reports and analysis must be available to CDPS Human Resources within three (3) business days of the receipt of the polygraph exam report by the vendor.

p) The vendor will check only for the criteria identified by the agency for each specified role.

q) Provide testimony or phone consultation to Human Resource (HR) staff or the Attorney General’s Office as needed for selection appeals.

3. Project Assumptions

The following assumptions clarify the scope of this project:

a. Information gained through pre-employment background investigations and polygraphs is confidential in nature. Background reports and audio/video recordings will be submitted to the CDPS Human Resources point of contact, upon request, and will not be otherwise shared without prior approval of the Executive Director or Deputy Executive Director of the CDPS.

4. Designation and Qualification/Experience/Education of Required Personnel

To perform this job successfully, all background investigators assigned to perform background checks must be able to perform each essential duty satisfactorily. The mandatory requirements listed below are representative of the knowledge, skill, and/or ability required.

a. A combination of experience in law enforcement and/or professional experience performing pre-employment background checks.

b. Background investigators must have relevant law enforcement or closely related experience.

c. Timely completion of continuing education requirements.

d. Experience working with law enforcement professionals performing pre-employment background checks.

e. Experience with interview and effective questioning techniques.

f. Strong written communications skills and demonstrated record of writing comprehensive reports.

g. Accessibility standards awareness and compliance.

h. Attention to details.

i. Ability to work as part of a collaborative team with the CDPS Human Resources, Executive Director/Deputy Executive Director, and appointing authorities within each CSP Program.

5. Work Location and Environment

Background check interviews will be performed virtually.

6. Billing

Monthly billing is preferred and invoices are to be sent to: cdps_hr@state.co.us. The successful vendor is expected to submit monthly invoices with the names of the individuals who had a background check performed, the associated program within Colorado State Patrol, and identifying whether the candidate is for CSP Dispatch or another program.

7. Vendor Selection

Staff from the Colorado Department of Public Safety will select the best response, determined to be the most advantageous to the State, with price/cost being the primary consideration. Other considerations may include, but are not limited to, sample quality, and lead time for delivery. Only qualified vendors will be considered. Interviews may be conducted, and references may be checked. The Department intends to issue a purchase order for this project, and the terms and conditions of a state of Colorado purchase order will apply.

http://cdps_hr@state.co.us