Escalators.url

This is a Request for Proposals document for the City of Tampa's Convention & Tourism Department seeking Escalator Maintenance and Repair Services for the Tampa Convention Center (RFP No. 26-P-00005). The procurement covers comprehensive maintenance and repair services for ten Kone escalators and one wheelchair lift located across multiple building areas, including Front Drive, Registration to West Hall, and Ballroom areas. Services required include preventative maintenance, routine inspections, emergency repairs, and real-time monitoring capabilities. A mandatory pre-proposal conference and site visit are scheduled for November 20, 2025, with proposals due by December 12, 2025. The initial contract term is one year with four optional one-year renewal periods. The city seeks a dedicated technician assigned to the facility with in-depth knowledge of equipment and operational needs, emphasizing proactive problem-solving, responsive communication, and availability for special events.

Evaluation criteria total 100 points across seven categories: Technical Expertise & Staffing (25 points), Service Quality & Maintenance Plan (20 points), Communication & Responsiveness (15 points), Cost & Contract Flexibility (10 points), References & Performance History (10 points), Criminal History Screening Practices (5 points), and Small Local Business Enterprise (SLBE) Participation (15 points). The estimated contract value is $60,000.00, with pricing to include monthly maintenance rates, hourly repair rates for standard and emergency services, and parts pricing based on a percentage discount off manufacturer's suggested retail price (MSRP). Proposers must hold Original Equipment Manufacturer (OEM) certification for Kone escalators and demonstrate compliance with the City of Tampa's Equal Business Opportunity requirements. The RFP emphasizes SLBE participation with 15 evaluation points dedicated to this criterion. Proposers must also comply with ADA accessibility requirements, including submission of an Accessibility Conformance Report demonstrating WCAG 2.1 Level AA and Section 508 standards.