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This is a Request for Proposals (RFP) document for the City of Tampa's Convention & Tourism department, seeking Escalator Maintenance and Repair Services for the Tampa Convention Center under RFP No. 26-P-00005. The procurement requires comprehensive maintenance services for ten Kone escalators and one wheelchair lift located across multiple building areas including Front Drive, Registration to West Hall, and Ballroom areas. Required services include preventative maintenance, routine inspections, emergency repairs, and real-time monitoring. A mandatory pre-proposal conference and site visit are scheduled for November 20, 2025, with proposals due by December 12, 2025. The initial contract term is one year with four optional one-year renewal periods. The city seeks a dedicated technician assigned to the facility with in-depth knowledge of equipment and operational needs, capable of proactive problem-solving and responsive communication, particularly during peak event periods.

Evaluation criteria total 100 points across seven categories: Technical Expertise & Staffing (25 points), Service Quality & Maintenance Plan (20 points), Communication & Responsiveness (15 points), Cost & Contract Flexibility (10 points), References & Performance History (10 points), Criminal History Screening Practices (5 points), and Small Local Business Enterprise (SLBE) Participation (15 points). The contract has an estimated value of $60,000.00 and requires Original Equipment Manufacturer (OEM) certification for Kone escalators. Pricing must include monthly maintenance rates, hourly repair rates (standard and emergency), and parts pricing based on a percentage off manufacturer's suggested retail price (MSRP). Proposers must demonstrate compliance with the City of Tampa's Equal Business Opportunity requirements and ADA accessibility standards, including submission of accessibility conformance reports meeting WCAG 2.1 Level AA and Section 508 standards. Subcontractors may require DMI-30 and DMI-40 documentation. No incumbent vendor is specifically mentioned in the procurement.