ESBD_File_332016_Rider 101 Scope of Work.pdf

STATEMENT OF WORK – Project Work

CABLE INSTALLATION CONTRACTOR SERVICES (Project Services)

1. STATEMENT OF SERVICES

Contractor shall provide The University of Texas MD Anderson Cancer Center (Owner), with all required labor, equipment and materials to provide standardized low‐voltage cabling services in compliance with Owner's Design Guidelines.

Contract Operational Points

• Multiple Contractors may be selected for individual project work under this scope of work.

• Individual project work greater than $5,000 may be competitively bid between Contractors once Agreements have been awarded.

• In some cases, new building cabling is managed and awarded by the MDACC General

Contractor (GC). Information Technology (IT) Business Services will recommend that the GC utilize one of the Contractors participating under this Agreement.

MD Anderson Cancer Center currently has three (3) major categories of low‐voltage cabling services for projects. These categories include:

a. Facility Asset Requests (FARs) ‐This category of work is generally medium to larger and more complicated in scope than a typical Move, Adds, and Changes (MAC) type project work. FAR requests often include facility modifications such as new construction, space renovation, area relocation, and more specific to Contractor work: low‐ voltage cabling remediation, and Telecommunications room redesign. FAR requests can either be made directly by an MD Anderson IT representative utilizing a competitive bidding process or a request through a General Contractor currently under contract with Owner to the cabling service Contractor. The Contractor will be notified of work to be bid that supports FAR projects and will include a Statement of Work to be included in the bidding package.

b. Facilities Planning Design & Construction (FPD&C) ‐ This category includes new facilities, extensive renovation, and large expansions of existing facilities. FPD&C projects may exceed $4,000,000.

c. Moves, Adds and Changes (MAC) ‐ This category contains tasks ranging from the relocation of a single data drop from one location to another to the relocation of many quadruple drops within a suite. MAC work involves fewer than 5 cables per request on average. These requests are typically made directly to the cabling service providers by the Owner.

2. CONTRACTOR EXPECTATIONS AND GENERAL INFORMATION

A. All low‐voltage cabling distribution (including MAC work), will be designed and installed according to Owner's most recent Design Guidelines and standards published at the following URL:

http://www2.mdanderson.org/depts/cpm/standards/default.html. If the Owner's Design Guidelines are updated after a purchase order has been issued, the cabling services provider is responsible to notify MD Anderson in writing of the differences and of all cost changes associated with the specification change before the work is performed.

B. All cabling must be inspected by the Owner's personnel. The Contractor must make resources available for inspection and must correct issues immediately at the time of the inspection. If the issue(s) cannot be corrected immediately, the work must be scheduled for an appropriate time approved by Owner. Re‐inspections by Owner will be necessary after modifications are made.

http://www2.mdanderson.org/depts/cpm/standards/default.html

C. Contractor will update the Facilities Outage Notification Calendar located at the following URL: (http://fmapps/Fons/) with installation date and time. In addition, Contractor must inform the requesting Owner's representative upon scheduling and completion of the work.

D. No overnight storage of cables, ladders, cable trees, etc. is permitted in the MD Anderson Cancer Center's Main Distribution Rooms (MDR) and Intermediate Distribution Rooms (IDR).

E. Closets must be maintained in a clean state. Contractor shall remove all cable trimmings, trash, and empty boxes from MDR/IDR each day following conclusion of work. In addition, the contractor must safeguard State property at all times.

F. IDR / MDR doors, door jams, and locks will not be altered, taped, propped open or otherwise tampered with.

G. The Owner must be notified in writing of when the work will commence and when the work is complete.

H. Documentation (i.e. jack information, photos of completed work, proposed red line drawings, product submittals and as‐builds) shall be provided to MD Anderson representative requesting the work.

I. All low‐voltage cabling work will be evaluated using Owner's scorecard system.

J. All providers of cabling services will engage in a quarterly business review (QBR) of executed work. There will be an evaluation of Owner and cabling services provider recommendations for improving potential.

The Contractor shall submit a list of personnel who have been issued an MD Anderson badge.

K. The Contractor shall be properly licensed and shall have sufficient personnel and equipment to promptly perform the work.

L. Contractor's technicians performing work at MD Anderson Cancer Center must have and maintain valid certifications to include: Building Industry Consulting Service International (BICSI) Siemon copper certifications, Siemon fiber certifications, Systimax copper certifications, Commscope certifications and Corning fiber certifications. Owner reserves the right to add new certification requirements in the future and provide the cabling contractor sufficient time to obtain the certifications.

M. The Contractor shall provide a maximum two (2) hour response time for Emergency Repair Work.

M.1 Emergency Repair Work defined as: Any repair work on damaged cabling, fiber or copper that threatens the integrity of network operations, disrupts the flow of information within the data and voice network or in any way prevents the fulfillment of MD Anderson business from proceeding.

M.2 Repair work is defined as: Commencement or beginning of work to make the network up and functioning.

M.3 Response time is defined as a technician arriving onsite to fix any emergency repair work.

http://fmapps/Fons/

N. Within forty‐eight (48) hours after initiation, the Contractor must submit a quote for On Demand Maintenance Work Move‐Add‐Change work. All submitted quotes shall have a Building Industry Consulting Services Registered Communications Distribution Designer signature.

O. Warranty: All work shall be guaranteed for a minimum period of one year after the date of Final Acceptance. Final Acceptance is achieved at:

(O.1) Completion of Cable Pathway Inspection form by authorized IT MD Anderson employee.

(O.2) Completion of IDR/MDR final acceptance form by authorized IT MD Anderson employee

(O.3) Receipt of all copper and fiber test results

(O.4) Receipt of Certificate of Install by the manufacturer of the cable infrastructure. During the guarantee period, any repairs or replacements required because of defective workmanship or material shall be at the Contractor's expense.

(O.5) Completion of inspection form by authorized EH&S MD Anderson employee.

(O.6) Photos of completed work is submitted to MD Anderson personnel.

P. Technicians: The contractor shall employ experienced and certified technicians meeting the requirement set forth in section 2.L of the Statement of Work.

Q. All contractor employees must wear their MD Anderson Cancer Center assigned badges above the belt‐line and clearly visible at all times while on MD Anderson property in accordance with contract Rider 106, Premises Rules.

R. All work and pricing shall include the use of control cubes and after‐hours work. See Rider 102.

(http://inside4.mdanderson.org/ems/health_safety_programs/construction_safety/program.htm)

S. MD Anderson does not allow temporary staff on any of its sites. All provided employees should be permanent staff to your organization.

3. FACILITY ASSET REQUESTS (FAR)

A. Owner reserves the right to have up to four (4) different contractors perform FAR work.

B. FAR work will be allocated to the same contractors as the MAC work for projects. These projects will have a total cost less than $5,000.

C. FAR work between $5,000 and $10,000 will be competitively bid between the four (4) contractors via email communications from a MD Anderson IT representative.

D. FAR work above $10,000 will be competitively bid between the four contractors using, MD Anderson's e‐Sourcing http://inside4.mdanderson.org/ems/health_safety_programs/construction_safety/program.htm tool.

4. Facilities Planning Design & Construction (FPD&C}

STATEMENT OF WORK

A. This work will be competitively bid by the General Contractor (GC) contracted by MD Anderson.

B. MD Anderson will provide the GC with contact information for participating cable installation contractors.

5. CONTRACTOR'S EVALUATION AND PERFORMANCE

A. Each cabling job will be inspected by the Owner's personnel. Inspections will cover adherence to Division 27 Standards located at (http://www2.mdanderson.org/depts/cpm/standards/specs.html#div27 ) including but not limited to:

A.1 Cable support A.2 Cable condition A.3 Bend radius A.4 Uniformity and consistency of cable run A.5 Plenum (where required) A.6 Separation from pipes, conduit, and HVAC ducts

B. Each cabling job will be inspected by the Owner’s personnel to ensure compliance with all MD Anderson Owner Design Guidelines and Master Specifications. The ODG and Master Specifications can be found here:

https://www.mdanderson.org/about‐md‐anderson/business‐legal/doing‐business/vendors‐and‐suppliers/owners‐ design‐guidelines.html

C. In addition to the inspection reports, a monthly Cabling Contractor Survey will be performed by MD Anderson personnel for each Contractor. The results of these surveys will be discussed during the Quarterly Contractor Review meetings. The survey covers the following areas:

i. Safety

ii. Security

iii. Documentation

iv. Preparation

v. Adherence to Standards

vi. Delivery and Lead Times/ Availability

vii. Collaboration and Innovation

viii. Response to Changes

ix. Professionalism

D. The range of scores will be: 1 ‐ Strongly Disagree, 2 ‐ Disagree, 3 ‐ Neutral, 4‐ Agree, and 5 ‐ Strongly Agree. Any score less than 3 will require comments by the reviewer. If during the review, it is found that the Contractor's overall score is less than 3.5 (or less than 3 in any category), the Contractor will be subject to a probationary period. The Contractor will be given a list of specific improvements which need to be made. Failure to adhere to and sustain these specific improvements may result in the decision to abrogate the Agreement.

http://www2.mdanderson.org/depts/cpm/standards/specs.html#div27 https://www.mdanderson.org/about-md-anderson/business-legal/doing-business/vendors-and-suppliers/owners-design-guidelines.html https://www.mdanderson.org/about-md-anderson/business-legal/doing-business/vendors-and-suppliers/owners-design-guidelines.html

6. NEW LOCATIONS

Any new MD Anderson locations that open after this contract goes into effect will be amended to the terms of this contract when services begin in the new building.

7. ACCOUNT MANAGEMENT

A. Contractor to provide resumes of team including but not limited to:

• Account Manager

• Project Manager

• Point of contact

• Supervisor/Foreman

• Coordinator ***Please provide two different resumes per position; owner has the right to choose which team member will suffice for the position.