ESBD_556912_1788553703055_HHS0017988_Exhibit E_Online_Bid_Room_Information_v.1.4.docx

DOCX document 37 KB Posted

Attached to
Pest Control Services at Terrell State Hospital
Solicitation number
HHS0017988
Issued by
Texas

About this file

This document is an exhibit from the Texas Health and Human Services Commission (HHS) providing instructions for accessing and utilizing the HHS Online Bid Room for submitting solicitation responses related to Pest Control Services at Terrell State Hospital (Solicitation HHS0017988). The exhibit outlines the electronic submission process and clarifies that use of the online bid room is optional; bidders may submit responses through alternative methods as specified in the solicitation package. Bidders are required to adhere strictly to the form and delivery method described in the main solicitation package, with failure to comply resulting in potential disqualification. The document emphasizes that responses must be submitted by the specified due date and time, and that late submissions will not be accepted. All prospective bidders should thoroughly review the complete solicitation package and associated documents before preparing their response.

Access to the HHS Online Bid Room requires a multi-step registration process through the IAMOnline portal, beginning with account creation using a non-HHS employee or organization registration option. Applicants with prior access to the Enterprise Portal or IAMOnline must complete a new registration using a different email address, as the system does not permit duplicate email addresses across accounts. The registration process may require several days to complete, and activation links remain active for only seven days for security purposes. HHS notes that technical difficulties encountered during the optional online submission process do not constitute valid grounds for protesting a contract award. Bidders requiring assistance with the registration or submission process can contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free) during business hours, 7:00 A.M. to 7:00 P.M., Central Time, Monday through Friday.

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Text version

Exhibit E HHS Online Bid Room Information

HHS0017988

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

· Follow the provided link to access the IAMOnline – Sign-in page.

· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

Version 1.40 Revision Date 07/22/2025

File details come from the government source that posted it. Updated .