ESBD_548665_1786567802730_HHS0017421v2_Exhibit_D_Online_Bid_Room_Information.pdf
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- Solicitation number
- HHS0017421v2
- Issued by
- Texas
About this file
This document is an exhibit providing instructions for submitting bids and responses through the HHS Online Bid Room for solicitation HHS0017421v2 issued by the Texas Department of Health and Human Services. The file serves as a procedural guide for bidders participating in a Laboratory Equipment Repair and Maintenance Contract Agreement opportunity. While the document does not specify detailed project parameters, response deadlines, or contract terms, it establishes that electronic submission via the HHS Online Bid Room is optional, and bidders may use alternative submission methods as identified in the primary solicitation package. Prospective bidders are directed to review the complete solicitation package carefully and adhere strictly to all specified form and delivery requirements, as failure to comply may result in disqualification.
The registration process for accessing the HHS Online Bid Room requires bidders to complete multiple steps including account creation through the IAMOnline portal, with approval timelines that may extend several days. Applicants with existing access to the previous Enterprise Portal or IAMOnline must register with a different email address due to system limitations. The activation link for new accounts remains active for seven days. Assistance is available through the HHS Help Desk at 512-438-4720 or 855-435-7181 (toll-free) during business hours, Monday through Friday, 7:00 A.M. to 7:00 P.M. Central Time. Technical difficulties encountered during electronic submission do not constitute grounds for protesting a contract award. Bidders are advised to allow sufficient time for account registration to meet the response due date, as late submissions are not accepted.
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Text version
Version 1.40 Revision Date 07/22/2025
Exhibit D HHS Online Bid Room Information
HHS0017421v2
Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.
Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.
Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.
IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.
Access to the HHS Online Bid Room is a multi-step process.
All Online Bid Room Users:
• Follow the provided link to access the IAMOnline – Sign-in page.
• Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.
• Users can find detailed instructions here; Follow the organization or external user account request steps as directed.
• Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.
• The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.
Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.
IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.
The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.
Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.
https://iamonline.hhs.state.tx.us/ https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm
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