Joe Esparza, Chairman and Commissioner

Representing Employers

Alberto Treviño III, Commissioner

Representing Labor

Brent Connett, Commissioner

Representing the Public

Steve Pier, Executive Director

Invitation for Bids (IFB) for acSoft Inc ServiceNow Power BI Plug-In Connector

IFB No. 3202600219

Date of Release: July 10, 2026

Bids Due: July 24,2026 by 10:00 a.m. Central Time

*920-05 Application, Infrastructure, Hosting, Data Hosting and Cloud Computing

Services, Vendor Hosted and Internally Hosted

*920-45 Software Maintenance and Support Services and Updates and Data Hosting

Services

*208-11 Application Software, (Not Otherwise Classified), Microcomputer

Sole Point of Contact for this IFB (see Section 4.1)

Kelly Hall, CTCD

Procurement Lead

VendorProposals@twc.texas.gov mailto:VendorProposals@twc.texas.gov

IFB No. 3202600219 Page 2 of 25

Table of Contents

DEFINITIONS

Article I. Purpose, Authority, and Schedule of Events

1.1 Purpose

1.2 Authority

1.3 Schedule of Events

Article II. Scope of Work

2.1 Overview/Background

2.2 Description of Services/Scope of Work/Specifications

Article III. General Information

3.1 Terms and Conditions

3.2 Contract Award

3.3 Contract Execution

3.4 Contract Term

3.5 Price Adjustment

3.6 Payments

3.7 Contract Amendments

3.8 No Guarantee of Volume, Usage or Compensation

3.9 Governmental Entities

3.10 Offer Period

3.11 Cost Incurred

3.12 Public Information Act-Bidder Response

3.13 Public Information Action-Contract Award

3.14 Bidder Waiver-Intellectual Property

3.15 Insurance

3.16 Changes of Ownership or Financial Condition

3.17 Sanctions and Remedies

3.18 General

3.19 Severability

3.20 Franchise Tax - Right to Transact Business in Texas

3.21 Subcontractor Requirements

3.22 Historical Compensation

Article IV. Bid Process

4.1 Sole Point of Contact

4.2 Bid Composition

4.3 Bid Submission and Delivery

IFB No. 3202600219 Page 3 of 25

Article V. Bid Tabulation and Award Process

5.1 Screening of Responses

5.2 Evaluation

Article VI. Required Bid Information

6.1 Execution of Bid

6.2 Cost Sheet

LIST OF ATTACHMENTS AND FORMS

IFB No. 3202600219 Page 4 of 25

DEFINITIONS

As used in this Solicitation, unless a different definition is specified or the context clearly indicates otherwise, the following terms have the meanings assigned below:

“Addendum” means a written addition, change, or supplement to this

Solicitation that is posted as a notification to the ESBD.

“Bidder” means the individual or entity that submits an offer or Bid. The term includes anyone acting on behalf of the individual or entity that submits an offer or Bid, such as an agent, employee, and representative.

“Business Day” means days occurring Monday through Friday except for the legal holidays observed by the State of Texas. The terms “Working Days” and

“Business Days” may be used interchangeably. All uncapitalized references to

“days” shall be calendar days.

“Competitive Range” consists of the offers or Bids that have a reasonable chance of being selected for award based on the evaluation criteria and basis for award as stated in this Solicitation.

“Contract” means the written agreement entered into by TWC and Successful

Bidder, which will incorporate the contents of this IFB and the Successful

Bidder’s Bid, except as may be provided in the Contract and any amendments thereto.

“Contract Term” means the definite period of time that the Contract will remain in effect.

“ESBD” means the Electronic State Business Daily, an online platform, administered by the Statewide Procurement Division (SPD) of the Comptroller of Public Accounts, that publishes solicitations for the purpose of informing vendors of procurement opportunities and provides public notice of contract

IFB No. 3202600219 Page 5 of 25 awards. The ESBD may currently be accessed at http://www.txsmartbuy.com/esbd.

“HUB” means Historically Underutilized Business, as defined by Chapter 2161 of the Texas Government Code and Title 34 of the Texas Administrative Code

(TAC), § 20.282.

“IFB” means this document including all exhibits, attachments, forms, and

Addenda, if any. May also be referred to as Invitation for Bids.

“PCS” means Procurement and Contract Services, a department within TWC’s

Business Operations division.

“PS” means Procurement Services, a division of PCS.

“Solicitation” means this IFB, including all exhibits, attachments, forms, and

Addenda, if any.

“State” means the State of Texas and its instrumentalities, including TWC, its officers, employees, or authorized agents, and any other state agencies.

“Subcontractor” refers to a person who contracts with a vendor to work or continue toward completing work for a governmental entity. The term does not include a state agency. The term includes an officer or employee of a state agency when the officer or employee contracts with a vendor in a private capacity.

“Successful Bidder” means the Bidder with whom TWC executes a Contract to provide the goods and/or services that this Solicitation requires.

“VetHUB” means Veteran Heroes United in Business, as defined by Chapter

2161 of the Texas Government Code and Title 34 of the Texas Administrative

Code (TAC), § 20.282.

“TWC” means the Texas Workforce Commission.

“VPTS” means Vendor Performance Tracking System, as described under Texas

Government Code § 2262.055 and 34 TAC § 20.115. Reporting requirements https://www.hhs.texas.gov/business/contracting-hhs/historically-underutilized-business-opportunities-program

IFB No. 3202600219 Page 6 of 25 and vendor performance factors considered in VPTS are described in Texas

Government Code § 2155.089 and 34 TAC § 20.509.

IFB No. 3202600219 Page 7 of 25

ARTICLE I. PURPOSE, AUTHORITY, AND

SCHEDULE OF EVENTS

1.1 PURPOSE

Procurement Services (PS), a section within Procurement and Contract

Services (PCS), will administer the procurement process for this Solicitation, which includes this Invitation for Bid (IFB) announcement and publication, Respondent communications, receipt of Responses, screening of timely received responses, and facilitating the evaluation of qualified Responses.

PCS, in coordination with each TWC program, manages the execution of the award, through issuance of Purchase Order(s) or other Contract document, resulting from this IFB.

Information regarding TWC and its programs is available online and can currently be accessed at www.twc.texas.gov.

TWC is seeking competitive bids for the acSoft Inc ServiceNow Power Business

Intelligence (BI) Plug-In Connector.

1.2 AUTHORITY

TWC is soliciting the goods and/or services stated in this Solicitation under the authority Texas Government Code § 2157.006(a)(2).

1.3 SCHEDULE OF EVENTS

The dates in this Schedule of Events are tentative, and TWC reserves the right to modify these dates at any time. At the sole discretion of TWC, events listed in the Schedule of Events are subject to changes and cancellation. Scheduling changes or cancellation made prior to the Deadline for Submission of Bids will be published as an Addendum posted to the

ESBD. Bidder is required to sign and return an Addendum or Addenda with the Bid.

mailto:VendorProposal@TWC.texas.gov

IFB No. 3202600219 Page 8 of 25

EVENT DATE and TIME

Solicitation Notification posted to ESBD July 10, 2026

Deadline for Submission of Bids (NOTE:

Bids must be RECEIVED by TWC by the deadline)

July 24,2026 at 10:00 AM

Central Time

Anticipated Notice of Intent August 2026

Anticipated Contract Start Date August 2026

Bidder must submit its Bid to TWC in accordance with the due date and time as indicated in this Schedule of Events or as changed via a notification of an

Addendum posted to the ESBD.

ARTICLE II. SCOPE OF WORK

2.1 OVERVIEW/BACKGROUND

a. TWC is procuring the acSoft Inc ServiceNow Power BI plug-in connector.

b. This ServiceNow Microsoft Power BI plug-in connector is utilized to facilitate seamless extraction, transformation, and loading (ETL) of data from ServiceNow into Microsoft Power BI. In addition, this ServiceNow

Power BI plug-in connector provides a robust, integrated bridge between both platforms, allowing TWC to quickly generate comprehensive datasets from any ServiceNow table within a single, unified data source.

2.2 DESCRIPTION OF SERVICES/SCOPE OF WORK/SPECIFICATIONS

These specifications are being advertised under Section 2155.067 of the Texas Government Code. Only bids on items conforming exactly to these specifications, which include proposing only the brand name(s), make and model number(s) specified, will be considered in determining an award.

IFB No. 3202600219 Page 9 of 25

a. Successful Bidder must provide the acSoft Inc ServiceNow Power BI plug-in connector.

b. Successful Bidder must provide key features of the acSoft Inc ServiceNow

Power BI plug-in connector which include:

1. The ability to export any ServiceNow tables and fields (including

Custom tables and fields);

2. The ability to include any amount of tables and fields to your Data

Source;

3. The ability to create any amount of Data Sources (data sets);

4. No limitations in exported data. To reduce the server load during the export process, the application provides the server-side pagination of data over the OData protocol (limited to 1.000 rows per page);

5. Advanced filtering options to manage data selection and export only the relevant information;

6. Robust permission settings and access management for secure data sharing;

7. Dot-walking mechanism for exporting Reference type data, allowing easy access and inclusion of fields from related tables;

8. Incremental refresh support for efficient Power BI reports and dashboards updates without reimporting the entire dataset;

9. Power Query support (merge ServiceNow with other data sources, transform data and load it into Power BI Desktop with no-code experience); and

10. Pre-typed data, eliminating the need for manual conversion to target types such as integer, boolean, decimal, etc.

IFB No. 3202600219 Page 10 of 25

Article III. GENERAL INFORMATION

3.1 TERMS AND CONDITIONS

The Terms and Conditions identified in the Solicitation and Attachment 1

– TWC Terms and Conditions are applicable to this Solicitation and any

Contract resulting from this Solicitation. TWC reserves the right to incorporate additional provisions in the Contract in the best interest of

TWC.

In the event of a conflict between this Solicitation and applicable laws and regulations, precedence shall be given to the laws and regulations.

3.2 CONTRACT AWARD

TWC intends to award one (1) Contract as a result of this Solicitation.

A written notice of Contract Award will be posted on the ESBD, and notification will be sent to all Bidders immediately following execution of the Contract.

3.3 CONTRACT EXECUTION

If, for any reason, a Contract cannot be executed with a Bidder selected for award within thirty (30) days of TWC’s determination to seek to contract with that Bidder, TWC may negotiate a Contract with the next lowest responsive Bidder or may withdraw, modify, or partially award this

Solicitation.

3.4 CONTRACT TERM

The Contract Term will commence on the later of August 15, 2026 or the fully executed Contract date and expire twelve (12) months from that date.

IFB No. 3202600219 Page 11 of 25

The Contract is contingent upon the continued availability of funding. If funds become unavailable through lack of appropriations, legislative budget cuts, amendment of the General Appropriations Act, TWC consolidation of offices, or any other disruption of current appropriations, Termination provisions of Attachment 1 - TWC Terms and Conditions shall apply.

Following the base term and any allowable renewals or extensions, TWC may extend any resulting Contract for not more than one additional option period to address immediate operational or service delivery needs. If the resulting Contract does not include a defined option period, the extension is limited to one year.

3.5 PRICE ADJUSTMENT

Pricing agreed to in any resulting Contract shall be firm and remain constant based on the price agreed upon at award through the life of the

Contract and any exercised optional renewal terms, if applicable.

3.6 PAYMENTS

Payment will be made by TWC in accordance with the pricing provided on

Form 2 – Cost Sheet. The pricing is considered all-inclusive, and no other pricing may be provided on an invoice.

TWC must acknowledge that the services have been satisfactorily performed and products received, if applicable, which are included on an invoice prior to approving the invoice for payment.

Any additional expenses incurred by the Contractor are the responsibility of the Contractor and will not be paid by TWC.

IFB No. 3202600219 Page 12 of 25

TWC will not pay any per diem, travel, hotel, equipment, phone calls, paper, reproduction services, office space, or other incidental expenses related to performing the services required by the Contract.

3.7 CONTRACT AMENDMENTS

The Contract may be amended only by written agreement signed by both the Successful Bidder and TWC.

3.8 NO GUARANTEE OF VOLUME, USAGE OR COMPENSATION

TWC makes no guarantee of volume, usage, or total compensation to be paid to a Bidder under an awarded Contract, if any, resulting from this

Solicitation.

TWC reserves the right to cancel, make partial award, or decline to award a Contract under this Solicitation at any time at its sole discretion.

3.9 GOVERNMENTAL ENTITIES

If Bidder is responding to this Solicitation in its capacity as a governmental entity, certain Terms and Conditions found in this Solicitation, including exhibits and attachments, may not be applicable. Furthermore, to the extent permitted by law, if a Bid is received from a governmental entity, TWC reserves the right to enter into an interagency or interlocal agreement with the governmental entity.

3.10 OFFER PERIOD

Bids shall be binding for a period of ninety (90) days after the submission due date. A Bidder may extend the time for which its Bid will be honored.

Upon Contract execution, prices agreed upon by the Successful Bidders(s) are an irrevocable offer for the term of the Contract and any Contract renewals or extension(s). No other costs, rates, or fees shall be payable to the Successful Bidder unless expressly agreed upon in writing by TWC.

IFB No. 3202600219 Page 13 of 25

3.11 COST INCURRED

Bidder understands that issuance of this Solicitation in no way constitutes a commitment by TWC to award a Contract. Additionally, TWC is not liable for any costs incurred by a Bidder in the preparation of a response to this

Solicitation. Costs of developing Bids, preparing for, or participating in

Oral Presentations and Site Visits, or any other similar expenses incurred by a Bidder are entirely the responsibility of the Bidder, and will not be reimbursed in any manner by the State of Texas.

3.12 PUBLIC INFORMATION ACT-BIDDER RESPONSE

Information, documentation, and other materials submitted in connection with this Solicitation or resulting Contract may be subject to public disclosure pursuant to the Texas Public Information Act, Texas

Government Code, Chapter 552. See Attachment 1 - Terms and

Conditions, Section 2.4.

If Bidder asserts that information provided in its Bid is exempt from disclosure under the Texas Public Information Act, Bidder must mark and submit two separate, searchable Portable Document Format (PDF) copies

(Original Bid and “Public Information Act Copy,” including attachments, of the Original Bid) as identified below. This copy is in addition to the original and all copies otherwise required under the provisions of this Solicitation.

3.13 PUBLIC INFORMATION ACTION-CONTRACT AWARD

Within five (5) Business days from Contract execution, the Successful

Bidder must submit a “Public Information Act Copy” of the Original

Executed Contract (in addition to the original executed contract) to the

TWC contract manager by email. The Public Information Act Copy must meet the following requirements:

IFB No. 3202600219 Page 14 of 25

a. The copy must be clearly marked as “Public Information Act Copy” on the front page in large, bold, capitalized letters (the size of, or equivalent to, 12-point Arial font or larger);

b. Each portion Successful Bidder claims is exempt from public disclosure must be redacted (blacked out); and

c. Successful Bidder must identify, adjacent to each redaction, the claimed exemption from disclosure. Each identification provided as required in Subsection (b) of this section must be identical to those set forth in the Original Bid as required in Section 3.12 above.

The only difference in required markings and information between the Original Contract and the “Public Information Act Copy” of the contract will be redactions, which can only be included in the

“Public Information Act Copy.” There must be no redactions in the

Original Contract.

3.14 BIDDER WAIVER-INTELLECTUAL PROPERTY

SUBMISSION OF ANY DOCUMENT TO TWC IN RESPONSE TO THIS

SOLICITATION CONSTITUTES AN IRREVOCABLE WAIVER AND

AGREEMENT BY BIDDER TO FULLY INDEMNIFY THE STATE OF

TEXAS AND TWC FROM ANY CLAIM OF INFRINGEMENT AGAINST

THE STATE OF TEXAS AND TWC REGARDING THE INTELLECTUAL

PROPERTY RIGHTS OF BIDDER OR ANY THIRD PARTY FOR ANY

MATERIALS SUBMITTED TO TWC BY BIDDER.

3.15 INSURANCE

For the duration of any Contract resulting from this Solicitation, the

Successful Bidder shall acquire insurance, bonds, or both, with financially sound and reputable independent insurers, in the type and amount listed in Attachment 1 – TWC Terms and Conditions.

IFB No. 3202600219 Page 15 of 25

Notwithstanding the preceding, TWC reserves the right to consider reasonable alternative methods of insuring the Contract in lieu of the insurance policies customarily required. It will be the Bidder’s responsibility to recommend to TWC alternative methods of insuring the

Contract. Any alternatives proposed by Bidder should be accompanied by a detailed explanation regarding Bidder's inability to obtain the required insurance and/or bonds. TWC shall be the sole and final judge as to the adequacy of any substitute form of insurance coverage.

Failure to maintain insurance coverage or acceptable alternative methods of insurance shall be deemed a breach of Contract.

3.16 CHANGES OF OWNERSHIP OR FINANCIAL CONDITION

During the term of the Contract or any extension or renewal thereof, the

Successful Bidder shall notify TWC in writing of any substantial change in the ownership or control of the Successful Bidder as soon as possible, but no later than thirty (30) days prior to its occurrence. Successful Bidder must also notify TWC in writing of any change in financial condition as soon as possible, but no later than ten (10) days after its occurrence.

The failure to notify TWC of a change of ownership or control or change in financial condition will be sufficient grounds for rejecting the Bid or terminating the Contract. For the purposes of this section, examples of a substantial change in financial condition are events such as insolvency, bankruptcy, or receivership.

3.17 SANCTIONS AND REMEDIES

3.17.1 General

It is agreed by TWC and the Successful Bidder that:

a. If the Successful Bidder does not provide or perform the

IFB No. 3202600219 Page 16 of 25 requirements referred to or listed in this Solicitation or fulfill the obligations of the Contract, damage to TWC will result;

b. establishing the precise measure of damages in the event of default by the Successful Bidder may be (i) costly, (ii) time consuming, or

(iii) difficult or impossible to calculate;

c. the liquidated damage assessments contained herein represent a good faith effort to quantify the damages that could reasonably be anticipated at the time of execution of the Contract;

d. the damages set forth herein are just and reasonable;

e. nothing contained in this section shall be construed as relieving the

Successful Bidder from performing all Contract requirements whether or not said requirements are set forth herein; and

f. TWC may, therefore, in its sole discretion, deduct damages from the compensation otherwise due to the Successful Bidder. All assessments of damages shall be within the sole discretion of TWC.

3.17.2 Assessment of Sanctions

Once TWC has determined that Sanctions are to be assessed, the

Executive Director or Executive Director’s designee shall notify the

Successful Bidder of the assessment(s). TWC will withhold Sanctions from payments to the Successful Bidder or, if no payments are to be made, TWC will make demand of payment of Sanctions. The Successful Bidder must make payment within thirty (30) days of TWC’s demand. In the event the Successful Bidder fails to pay within the thirty (30) day period, TWC may make a claim for payment against the performance bond, with or without notice to the Successful Bidder, if applicable.

3.17.3 Failure to Assess Sanctions

The failure of TWC to access Sanctions in any instance where TWC is entitled to Sanctions under the terms of this Solicitation, or the resulting

IFB No. 3202600219 Page 17 of 25

Contract shall not constitute waiver in any fashion of TWC’s rights to assess Sanctions.

3.18 GENERAL

It is agreed by TWC and the Successful Bidder that:

a. If the Successful Bidder does not provide or perform the requirements referred to or listed in this Solicitation or fulfill the obligations of the

Contract, damage to TWC will result;

b. Establishing the precise measure of damages in the event of default by the Successful Bidder may be (i) costly, (ii) time consuming, or (iii) difficult or impossible to calculate;

c. The liquidated damage assessments contained herein represent a good faith effort to quantify the damages that could reasonably be anticipated at the time of execution of the Contract;

d. The damages set forth herein are just and reasonable;

e. Nothing contained in this section shall be construed as relieving the

Successful Bidder from performing all Contract requirements whether or not said requirements are set forth herein; and

f. TWC may, therefore, in its sole discretion, deduct damages from compensation otherwise due to the Successful Bidder. All assessments of damages shall be within the sole discretion of TWC.

3.18.1 Assessment of Liquidated Damages

a. Once TWC has determined that liquidated damages are to be assessed, the TWC shall notify the Successful Bidder of the assessment(s).

IFB No. 3202600219 Page 18 of 25

b. Upon receipt of written notice, the Successful Bidder will have ten

(10) days to provide a written explanation of any justification that may be applicable to the liquidated damages being considered and a corrective action plan for bringing the operations within the standards specified.

c. TWC has the right to amend the corrective action plan submitted by the Successful Bidder.

d. In all cases, the corrective action plan must be approved by TWC in writing prior to implementation. The corrective action plan must be implemented by the Successful Bidder at no cost to and upon approval by the TWC Contract Manager.

e. Liquidated damages will not be assessed during the specified cure period for the activity in question.

f. If the breach is not cured or the Successful Bidder does not provide a written justification and/or approved corrective action plan, TWC will withhold liquidated damages from payments to the Successful

Bidder, or, if no payments have been made, TWC will make demand of payment of liquidated damages.

g. The Successful Bidder must make payment within thirty (30) days of TWC’s demand.

h. In the event the Successful Bidder fails to pay within the thirty

(30) day period, TWC may utilize the option to withhold any additional payments.

i. Failure to pay assessed liquidated damages within the designated time frame may be deemed by TWC to be a breach of contract.

IFB No. 3202600219 Page 19 of 25

3.19 SEVERABILITY

If any provision or portion of this Solicitation is illegal, void, or unenforceable, the other provisions will not be affected.

3.20 FRANCHISE TAX - RIGHT TO TRANSACT BUSINESS IN TEXAS

If applicable, the Texas franchise tax is imposed on each taxable entity formed or organized in Texas or doing business in Texas.

Bidder must be set up in the Texas franchise tax system prior to Contract award if applicable. Texas franchise tax information can be accessed at https://comptroller.texas.gov/taxes/franchise/.

3.21 SUBCONTRACTOR REQUIREMENTS

Bidder must indicate whether or not it holds any financial interest in any

Subcontractor. As a condition of award, an authorized officer or agent of each proposed Subcontractor may be required to sign a statement to the effect that the Subcontractor has read, and will agree to abide by, Bidder’s obligations under any Contract awarded pursuant to this Solicitation.

The Successful Bidder must obtain prior written approval from TWC if any part of the Contract between TWC and the Successful Bidder is to be subcontracted, and the Subcontractor must comply with all applicable requirements of TWC. TWC reserves the sole right to require the

Successful Bidder to terminate any Subcontractor with or without cause.

In the event TWC approves of the use of any Subcontractor, the

Successful Bidder is not relieved of its responsibility and obligation to meet all the requirements of this Solicitation.

TWC will incur no additional obligations, and the obligations of the

Successful Bidder will not be reduced as a result of any such subcontracts.

https://comptroller.texas.gov/taxes/franchise/

IFB No. 3202600219 Page 20 of 25

The Successful Bidder’s obligation to pay Subcontractors is governed by

Texas Government Code § 2251.022 (Time for Payment by Vendor), and any amendments thereto.

3.22 HISTORICAL COMPENSATION

Historical compensation under Contracts for similar goods or services and similar scope and size to this Solicitation was $25,333.33 per fiscal year.

TWC reserves the right to adjust any projected amount based on funding during the term of a resulting Contract.

Article IV. BID PROCESS

4.1 SOLE POINT OF CONTACT

4.1.1 Sole Point of Contact

The Sole Point of Contact for this Solicitation is:

Kelly Hall, CTCD

Procurement Lead

VendorProposals@twc.texas.gov

All requests, questions, or other communication about this Solicitation must be directed to the Sole Point of Contact.

4.1.2 Prohibited Communication

Except as provided in Section 4.1.1 (Sole Point of Contact) a potential

Bidder and Bidder that has submitted a Bid is prohibited from any communication with TWC regarding the Solicitation. Unless allowable, TWC, its representative(s), and partners will not answer any questions or otherwise discuss the contents of this Solicitation with any potential

Bidder or its representative(s). Attempts to ask questions by phone or in mailto:VendorProposals@twc.texas.gov

IFB No. 3202600219 Page 21 of 25 person will not be allowed or recognized as valid. Bidder shall rely only on written statements issued by or through TWC designated staff as provided by Section 4.1 (Inquiries). Failure to comply with these restrictions may result in disqualification of Bidder's Bid. These restrictions do not preclude discussions between affected parties for the purposes of conducting business unrelated to this Solicitation.

4.2 BID COMPOSITION

4.2.1 General Information

Bidder must fully and completely address all requirements described in this Solicitation. Incomplete or partial Bids will not be considered. The

Bidder must provide all information that the Bidder believes would be helpful to TWC in evaluating the Bidder’s ability to fulfill the Solicitation requirements. Bidder shall prepare a Bid that clearly and concisely represents its qualifications and capabilities.

4.2.2 Ambiguity, Conflict, or Discrepancy

Bidders must notify the Sole Point of Contact, Section 4.1, of any ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error in the IFB.

If Bidder fails to properly and timely notify the Sole Point of Contact, Section 4.1, of any ambiguity, conflict, discrepancy, exclusionary specification, omission or other error in the IFB, the Bidder, whether awarded a contract or not:

a) Waives any claim of error or ambiguity in the Solicitation and any resulting Contract;

b) Submits a Bid at its own risk;

c) May not contest the interpretation by TWC of such provision(s); and

IFB No. 3202600219 Page 22 of 25

d) Is not entitled to additional compensation, relief, or time by reason of ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error or its later correction.

4.2.3 Changes, Modifications, and Cancellations of Solicitation

TWC reserves the right to make changes to or cancel this Solicitation.

TWC will post all changes and modifications, whether made as a result of a potential Bidder’s written inquiries or otherwise, and cancellation notices on the ESBD.

4.3 BID SUBMISSION AND DELIVERY

4.3.1 Deadline

Bids must be received by PS as prescribed no later than date and time specified in Section 1.3 (Schedule of Events).

4.3.2 Submission Method

You must submit your bid electronically by email to

VendorProposals@twc.texas.gov. Reference the IFB Title, IFB No., and the Submission Deadline date and time, in the subject line.

In no event will TWC be responsible or liable for any delay or error in delivery. TWC is not responsible for electronic submissions that are captured, blocked, filtered, quarantined or otherwise prevented from reaching the proper destination server by any TWC anti-virus or other security software.

Hard copies received will not be accepted or reviewed.

Each Bidder is solely responsible for ensuring its Bid is submitted in accordance with all Solicitation requirements and ensuring timely receipt by TWC.

IFB No. 3202600219 Page 23 of 25

4.3.3 Ownership of Bids

All materials submitted by a Bidder will become the property of

TWC and may be used as TWC deems appropriate. A Bid will not be returned to the Bidder.

ARTICLE V. BID TABULATION AND AWARD

PROCESS

5.1 SCREENING OF RESPONSES

An administrative screening of Responses timely received will be conducted by TWC PCS to determine which Responses meet all IFB minimum requirements and are deemed responsive and qualified for further consideration:

a. Bidder has completed, signed and submitted Form 1 – Execution of

Bid in accordance with Section 6.1 Execution of Bid.

b. Bidder has completed and submitted Form 2 – Cost Sheet in accordance with Section 6.3 Cost Sheet.

c. Bidder who receives an overall score as recorded in the CPA Texas

Vendor Performance Tracking System (VPTS) of “D” or below shall be disqualified from consideration for award.

TWC reserves the right to ask questions or request clarification from any

Bidder at any time during the screening process.

5.2 EVALUATION

TWC will consider the purchase price and whether the Bidder meets all requirements of this IFB.

IFB No. 3202600219 Page 24 of 25

Article VI. REQUIRED BID INFORMATION

SUBMITTING BID INFORMATION

Form 1 - Execution of Bid

Form 2- Cost Sheet

Public Information Act -, if applicable. Reference Section 3.12

Public Information Act – Bidder Requirements Regarding

Disclosure

Form 3 TWC 1020 Substitute W-9 and Direct Deposit Form

6.1 EXECUTION OF BID

Bidder must complete, sign, and return Form 1 – Execution of Bid. By signing, Bidder agrees to provide the goods and/or services described in this

Solicitation and agrees to abide by all TWC Terms and Conditions as specified in this Solicitation and in any Contract resulting from an award.

6.2 COST SHEET

Cost information must be included as a separate document and presented only in the format set forth in Form 2 – Cost Sheet of this Solicitation.

Pricing agreed to in any resulting Contract shall be firm and remain constant through the life of the Contract.

IFB No. 3202600219 Page 25 of 25

LIST OF ATTACHMENTS AND FORMS

Attachment 1 TWC Terms & Conditions

Form 1 Execution of Bid

Form 2 Cost Sheet

Form 3 TWC 1020 Substitute W-9

List of Attachments and Forms