ESBD_510886_1778110465005_HHS0017202_PCS134_HHS_Responses_to_Questions.pdf

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Attached to
Articulate 360 Teams Software Licenses
Solicitation number
HHS0017202
Issued by
Travis County, Austin City, Texas

About this file

This document contains responses to bidder questions for a Texas Health and Human Services Commission (HHSC) solicitation (HHS0017202) regarding Articulate 360 Teams Software Licenses. The procurement seeks twelve software licenses to support both HHSC and the Department of State Health Services (DSHS) in developing and maintaining interactive, regulation-based online training courses. The solicitation was issued on April 28, 2026, with a questions and clarifications deadline of May 4, 2026, and pricing submissions due by May 13, 2026, at 10:30 AM Central Time. The contract term is twelve months from the Date of Award, with two optional renewal periods of twelve months each and one potential extension of up to one year for continuity of service or transition purposes. This renewal procurement is based on an existing subscription (ART-1609700) currently managed by Team Administrator Jenny Holler (Jenny.Holler01@hhs.texas.gov, 737-348-8887).

The responses to bidder inquiries address procedural matters regarding submission through the HHS Online Bid Room, including requirements for new registration even for applicants with previous Enterprise Portal or IAMOnline access. The procurement is a renewal of existing services with historical spend of $15,710.04 for the period November 26, 2024 through November 25, 2025. Qualified bidders must demonstrate a minimum of five years of relevant experience with assigned personnel possessing at least three years of relevant experience, and must provide a minimum of three verifiable references for similar services completed within the last five years. No set-aside designations or restrictions limiting bidder eligibility are specified. Evaluation criteria include compliance with requirements, ability to meet performance standards, and price, with HHSC reserving the right to make single or multiple awards based on best value to the state. Bidders may submit responses through the HHS Online Bid Room, email to pcsbids@hhs.texas.gov, or hand/overnight delivery of USB drives to the PCS office at 1100 W. 49th Street in Austin, Texas.

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PCS 134 HHS Responses to Questions

Effective Date 06/26/2015 Page 1 of 2 Reviewed Date 09/18/2025

Solicitation Title: Articulate 360 Teams Software Licenses

Solicitation Number: HHS0017202

# Reference Question Response

1. HHS0017202

We would like to use the HHS Online Bid room. We have a IAM Online account but don’t know which of the various application listed we should request access to submit our response.

Can you please provide the application name from the drop down list we should select to begin our submission.

Per Exhibit E – HHS Online Bid Room Information:

Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room.

2. HHS0017202

Could you please confirm if this is a new request or a renewal? If this is a renewal, please provide me with the ART number.

This is a renewal, information below:

Government/State Agency: Texas Health and Human Services Commission Subscription number (SUB-### or ART-###): ART-

1609700 RENEWAL

Renewal # of licenses: 12 Team Administrator Name: Jenny Holler Email: Jenny.Holler01@hhs.texas.gov Phone: 737-348-8887 mailto:Jenny.Holler01@hhs.texas.gov

PCS 134 HHS Responses to Questions

Effective Date 06/26/2015 Page 2 of 2 Reviewed Date 09/18/2025

# Reference Question Response

3. HHS0017202

Do you happen to know the below information?

Subscription number if renewal(SUB-### or ART- Renewal # of licenses:

Team Administrator Name:

Email:

Phone:

This is a renewal, information below:

Government/State Agency: Texas Health and Human Services Commission Subscription number (SUB-### or ART-###): ART-

1609700 RENEWAL

Renewal # of licenses: 12 Team Administrator Name: Jenny Holler

4. HHS0017202

Could you please confirm if this is a renewal, net new or a co-term request? If so, kindly provide us with the subscription number so we can proceed accordingly.

This is a renewal, information below:

Government/State Agency: Texas Health and Human Services Commission Subscription number (SUB-### or ART-###): ART-

1609700 RENEWAL

Renewal # of licenses: 12 Team Administrator Name: Jenny Holler

File details come from the government source that posted it. Updated .