ESBD_510884_1778283286691_SP QA -Lottery Operations and Services 2026 final.pdf

This document is a Response to Proposers' Subcontracting Plan Questions issued by the Texas Department of Licensing and Regulation (TDLR) for the Lottery Operations and Services Request for Proposals #452-2026-0007. The RFP seeks a single comprehensive vendor to operate the Texas Lottery Program through August 31, 2038, with a mandatory pre-proposal conference on May 11, 2026, and a proposal submission deadline of July 27, 2026. Oral presentations and site visits are scheduled for October 7-23, 2026, with announcement of the Apparent Successful Proposer on or before November 2, 2026. The successful proposer must execute approximately twenty months of conversion and implementation services to achieve full system operability by September 1, 2028. The scope encompasses lottery gaming systems, sales and marketing, warehouse and distribution operations, draw games and scratch ticket management, mobile applications, retailer management systems, call center support, and interactive voice response systems.

The key update addressed in this response document concerns the incorporation of the Texas Comptroller of Public Accounts' amended Veteran Heroes United in Business (VetHUB) program rules at 34 TAC Sections 281-298, which became effective May 12, 2026. TDLR amended the RFP on May 8, 2026, to incorporate the new VetHUB subcontracting plan requirements and revised Section 20.285 provisions, clarifying that respondents must comply with these updated subcontracting plan requirements rather than the original solicitation language. Historically Underutilized Business (HUB) participation is mandatory with required subcontracting plans, and mandatory HUB Subcontracting Plan workshops are scheduled for May 18-29 and July 1, 2026. The successful proposer must submit a proposal surety bond of $150,000 and a protest/litigation bond of $750,000, followed by a performance bond of $20,000,000 within fifteen days of contract execution.