ESBD_462648_1760650636014_RFP 2026-P02 Property Tax Collection Software.pdf

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RFP 2026-P02 Property Tax Collection Software
Solicitation number
RFP2026-P02
Issued by
Hood County, Texas

About this file

This document is a Request for Proposal (RFP) issued by Hays County, Texas for a Property Tax Collection Software procurement. The RFP seeks a comprehensive, fully integrated cloud-based software system to replace the existing tax collection system for the Hays County Tax Assessor's Office. The solicitation requires vendors to submit proposals by November 13, 2025, at 10:00 a.m. Central Time, with an initial contract term from January 2026 to December 2028 and four optional two-year renewal periods. The software must support property tax collections, include document archival and imaging capabilities, integrate with the county's Geographic Information System (GIS), and comply with Texas State Law, Texas Property Tax Code, and State Comptroller's Office requirements.

The current technology infrastructure includes Tyler Technologies as the existing software vendor, with 52 taxing units, 7 special road assessments, 9 Public Improvement Districts, and 136,062 parcels. The county requires a cloud-based solution that can be accessed through a standard browser without additional desktop software installation. The system must provide online services, support legislative compliance, facilitate efficiency and accuracy, and integrate with the Hays County Appraisal District. Vendors must be registered in the State Comptroller's web-based HUB directory, demonstrate experience with at least five Texas tax collection clients, and provide comprehensive training and implementation support. The procurement emphasizes finding a solution that maximizes operational effectiveness while maintaining cost-efficiency and adapting to potential future technological and regulatory changes.

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RFP 2026-P02 Property Tax Collection Software Page 1 of 46

SOLICITATION, OFFER

AND AWARD

Hays County Purchasing Office

712 S. Stagecoach Trail, Suite 1012 San Marcos, Texas 78666

Solicitation No.:

RFP 2025-P02 Property Tax Collection Software Date Issued: October 17, 2025

SOLICITATION

Vendors must submit proposals as listed: One (1) original and one (1) digital copy on a thumb drive at the Hays County Purchasing Office at the address shown above or Electronically through BidNet Direct and one (1) hard copy at the Hays County Purchasing Office at the address shown above until:

10:00 a.m. local time November 13, 2025.

Proposals received after the time and date set for submission will be returned unopened.

For information please email:

purchasing@hayscountytx.gov

Questions concerning this RFP must be received in writing no later than 5:00

October 27, 2025.

Phone No.: (512) 393-2267

OFFER (Must be fully completed by Respondent)

In compliance with the above, the undersigned offers and agrees to furnish all items or services awarded at the prices stipulated for each item delivered at the designated point(s) and within the time specified herein. Award shall include all solicitation documents and attachments.

MANUALLY SIGN ALL COPIES SUBMITTED. SIGNATURE IS MANDATORY.

Respondent Respondent’s Authorized Representative Entity Name:

Mailing Address:

Name:

Title:

Email Address:

Phone No.:

Signature: Date:

Name, Email Address and Phone No. of person authorized to conduct negotiations on behalf of Respondent:

NOTICE OF AWARD (To be completed by County) Funding Source: Awarded as to item(s): Contract Amount:

Vendor: Term of Contract:

This contract issued pursuant to award made by Commissioners Court on:

Date: Agenda Item:

Important: Award notice may be made on this form or by other Authorized official written notice.

Hays County Judge

Date

Hays County Clerk Date

RFP 2026-P02 Property Tax Collection Software Page 2 of 46

Table of Contents

Solicitation, Offer and Award

I. RFP Submittal Checklist

II. Summary

III. Specifications

A. Introduction

B. Scope of Work

C. Attachment A – Cost Proposal

D. Qualifications

E. Proposal Requirements

F. Evaluation Criteria

G. Submittal Requirements

H. Award of Contract

I. Warranty of Performance

IV. General Terms and Conditions for Solicitations

V. Vendor Reference Form

VI. Certificate of Interested Parties

VII. Conflict of Interest Disclosure & Questionnaire

VIII. Code of Ethics

IX. HUB Practices

X. House Bill 89 Verification

XI. Iran, Sudan, and Foreign Terrorist Organization (TGC 2252)

XII. Israel Boycott Certification (TGC 2271.002)

XIII. Prohibition of Energy Company Boycott Certification (TGC 2274)

XIV. Prohibition of Discrimination against Firearm Companies or Firearm Trade Organizations

Certification (TGC 2274.002)

XV. Debarment and Licensing Certification

XVI. Vendor/Bidder’s Affirmation

XVII. Federal Affirmation and Solicitation Acceptance

XVIII. Related Party Disclosure Form

Attachment A: RFP 2026-P02 Cost Proposal Attachment B: RFP 2026-P02 Questionnaire

RFP 2026-P02 Property Tax Collection Software Page 3 of 46

I. RFP Submittal Checklist

This checklist is provided for the Vendor’s convenience and identifies documents that MUST be submitted for the bid/proposal/SOQ to be considered responsive, as well as the required forms requested by Hays County.

A COMPLETE SOLICITATION RESPONSE PACKAGE INCLUDES:

The following forms MUST be returned for the bid/proposal/SOQ to be considered responsive:

____ 1. Solicitation, Offer and Award Form & Proposal

____ 2. Attachment A: RFP 2026-P02 Cost Proposal

____ 3. Attachment B: RFP 2026-P02 Questionnaire

____ 3. Vendor Reference Form

Required Forms by Hays County:

____ 1. Conflict of Interest Disclosure & Questionnaire

____ 2. Code of Ethics

____ 3. HUB Practices

____ 4. House Bill 89 Verification

____ 5. Iran, Sudan, and Foreign Terrorist Organization Certification (TGC 2252)

____ 6. Israel Boycott Certification (TGC 2271.002)

____ 7. Prohibition of Energy Company Boycott Certification (TGC 2274)

____ 8. Prohibition of Discrimination against Firearm Companies or Firearm Trade Org. Certification (TGC 2274.002)

____ 9. Debarment & Licensing Certification

____ 10. Vendor/Bidder’s Affirmation

____ 11. Related Party Disclosure Form

____ 12. Federal Affirmations and Solicitation Acceptance

____ 13. System for Award Management (www.SAM.gov) Printout

____ 14. Any addenda applicable to this solicitation

Hays County will accept bids/proposals/SOQ, by the stated due date by one of the following methods:

____ 1. Electronic Submission of Bid Packet through BidNet Direct and one (1) hard copy delivered, within 24 hours of proposal due date, in a sealed envelope with the Solicitation Number and Vendor’s name on the outermost envelope addressed to: Hays County Purchasing, 712 S Stagecoach Trail, Suite 1012, San Marcos, TX 78666

OR

____ 2. One (1) original bid packet and one (1) digital copy on a thumb drive in a sealed envelope with the Solicitation Number and Vendor’s Name on the outermost envelope, addressed to:

Hays County Purchasing, 712 S Stagecoach Trail, Suite 1012, San Marcos, TX 78666 http://www.sam.gov/

RFP 2026-P02 Property Tax Collection Software Page 4 of 46

II. Summary

1. Type of Solicitation: Request for Proposal (RFP)

2. Solicitation Number: RFP 2026-P02

Property Tax Collection Software

3. Issuing Office: Hays County Purchasing Office 712 S. Stagecoach Trial, Suite 1012 San Marcos, TX 78666

4. Responses to Solicitation: Sealed proposals marked with Solicitation Number and Vendor Name on the outermost envelope Manual: One (1) Original and one (1) digital copy on a thumb drive, or

Electronic: Proposals can be submitted through BidNet Direct and one (1) hard copy is required to be received within 24 hours of due date.

5. Deadline for Responses: In issuing office no later than:

November 13, 2025; 10:00 a.m. Central Time (CT)

6. Initial Contract Term: January 2026 – December 2028

7. Optional Contract Terms: Four (4), two (2) year renewal options

8. Designated Contact: Hays County Purchasing Email: purchasing@hayscountytx.gov

9. Questions & Answers: Questions regarding this solicitation must be made in writing and submitted to the designated contact above no later than October 27, 2025; 5:00 p.m. CT. Telephone inquiries will not be accepted. Questions may be submitted by email to the address above. Answers to questions will be provided in the form of an addendum posted after the question deadline on the CivicPlus, BidNet Direct, and ESBD websites for the benefit of all potential respondents. The County reserves the right to contact the person submitting a question to clarify the question received, if necessary. Each clarification, supplement, or addenda to this IFB, if any, will be posted on the CivicPlus, BidNet Direct and ESBD websites. All potential or actual respondents are responsible for monitoring the websites for such materials. Respondents are deemed to have notice of, and are required to comply with, any such material posted in accordance with this paragraph. Respondents should not rely upon any other sources of written or oral responses to inquiries.

10. Addenda Any interpretations, corrections or changes to this RFP and specifications will be made by addenda. Sole issuing authority of addenda shall be vested in the Hays County Purchasing Office. It is the Vendor’s mailto:purchasing@hayscountytx.gov

RFP 2026-P02 Property Tax Collection Software Page 5 of 46 responsibility to acknowledge receipt of all addenda with proposal submission.

11. Contact with County Staff: Upon issuance of this solicitation, employees and representatives of

Hays County, other than the Purchasing Office staff identified as the Designated Contact above, will not discuss the contents of this solicitation with any Vendor or its representatives. Failure of a Vendor or any of its representatives to observe this restriction may result in disqualification of any related offer. This restriction does not preclude discussions between affected parties for the purpose of conducting business unrelated to this procurement.

12. Websites: Plans, Specifications, and Bidding documents for pre-qualified bidders and interested non-bidders may be secured from the following websites:

www.bidnetdirect.com/hayscounty, http://www.txsmartbuy.com/sp, https://www.sanmarcostx.gov/Bids.aspx

Anticipated Schedule of Events

October 17, 2025 Issuance of RFP October 27, 2025 Deadline for Submission of Questions (5:00 PM CT) November 13, 2025 Deadline for Submission of Proposals (10:00 AM CT)

Late proposals will not be accepted.

January 2026 Anticipated contract award date

RFP 2026-P02 Property Tax Collection Software Page 6 of 46

III. Specifications A. Introduction

Hays County, Texas (“County”) is seeking proposals from interested and qualified vendors to provide a new comprehensive, fully integrated, property tax collection software with ongoing maintenance and support to replace the existing system currently in use by the Hays County Tax Assessor’s Office.

B. Scope of Services The Hays County Tax Assessor’s Office is seeking enhance overall communications and improve the effectiveness of the entire organization and better serve the community. To that end, the Presidio County Tax Office is soliciting proposals for a new comprehensive, fully integrated, software and to utilize the current hardware at the County as long as it meets the vendors recommendation and requirement otherwise the Tax Office will be responsible for upgrading any necessary peripheral currently in use. The new system will include, but is not limited to, hosting the software and database for automated the Property Tax Collections & administration in accordance with Texas State Law, Texas Property Tax Code, State Comptroller’s Office Property Tax Division and USPAP (Uniform Standards of Professional Appraisal Practice) standards. The new system will also include document archival module, document imaging software, and full integration with our current Geographic Information System (GIS).

The terms “new system”, “software system”, and “new software system”, “new comprehensive software and hardware system” will all have the same meaning, as defined by this paragraph, throughout this document.

To continue to accomplish the goals of the Tax Assessor’s Office the Tax Office is only interested in proposals that offer a total solution for automating all functions of the Hays County Tax Assessor’s Office. The total solution must also include query tools, form processing, report generating capabilities, and an online presence meeting the legislative mandates. The Hays County Tax Assessor’s Office requires that the vendor be the original author and support organization for all application software.

Goals:

To acquire and implement an integrated cloud-based mass appraisal software service utilizing virtual servers and deployed using software-as-a-service (SAAS) delivery model. The system must be operable using only a standard browser with no additional software to be installed on the desktop client. We are seeking appraisal software, cloud hardware services, cloud database services, cloud storage services, online training, implementation, and ongoing maintenance & support with emphasis on:

• Efficiency - Maximizing the efficiency of the staff with effective tools

• Accuracy - Increasing appraisal accuracy, uniformity, and analysis capabilities

• Excellence - Providing the avenue for continued excellent service to our taxpayers and taxing units in the most cost‐efficient manner

• Enterprise - Providing the utilities and flexibility to accommodate the changes that are inherent with a Tax Office Solution

• Legislative-Compliant - Remain current on legislative changes and updates

• Online Services – Provide online services to the public for most common requests

• Ability to integrate with the Hays County Appraisal District

• Fully integrated with On-Line Mapping technology

Current Size & Technology Infrastructure:

Our current size and Technology infrastructure is listed below:

• Current Software Vendor: Tyler Technologies

• Number of Taxing Units: 52

• Number of Special Road Assessments: 7

• Number of Public Improvement District (PID’s): 9

• Number of Parcels: 136,062

RFP 2026-P02 Property Tax Collection Software Page 7 of 46

• Years of Parcel History: 1993

• Desktop PCs: 37

• Document Scanners: 1

• Website: Munission

• GIS Vendor: Environmental Systems Research Institute, Inc.

Requirements:

1. Modern Technology:

The reason for procurement is to accommodate the expanded capacities and requirements of our operations and to secure a system that allows us to take full advantage of the latest advances in cloud-computing and information processing technology within budgetary constraints.

The new system must satisfy the following requirements:

• Be responsive to the functional needs of departments

• Be sufficiently flexible in both functional and technical designs to easily accommodate future changes as required by Texas State Legislature, changes in technology as well as business environment

Incorporate advances in computing and communications technology, such as:

• Current technology for hosted Tax Collections application development

• Ability to handle multiple payment options

• Ability to generate tax bills and provide the file for print vendor processing

• Full Audit Trail Capability

• Structured systems design (fully normalized)

• Solution provided reports

• Capability to integrate with Scanning, Imaging, GIS databases, and any future rdbms compliant products.

• Capability to ftp, import and export

• Capability to support online applications or integrate with BIS:

• Property Search

• Electronic communication

• Electronic Tax Notices

• On-Line Tax Payment Integration

2. Compliance:

The new property tax collection software system must support all the Tax Assessor’s approaches, data analysis, defense and be user friendly according to Texas State Law, Texas State Property Tax Code, Texas Property Tax Division Rules, and USPAP standards.

3. Proven and Progressive:

The new property tax collection software system is envisioned to represent proven state of the art technology employing features that are on‐line, real‐time, within a fully integrated environment. It must provide flexibility and ease of maintenance to effectively handle changes in the Tax Assessor’s business rules. Input and inquiry screens should be user‐friendly with well‐developed, easy to use documentation and on‐line help features. Overall, the new system should provide the user with ready access to all necessary information, have a good response time, reduce paper processing, provide easy importing and exporting of any and all data and be cost effective to operate.

4. Integration:

RFP 2026-P02 Property Tax Collection Software Page 8 of 46

The key to the new software package is to apply full integration of all components or modules.

These components should share information and thus, reduce duplicative data entry and storing redundant information. The information stored should be normalized using the Rules of Data Normalization.

5. Installation and Conversion:

The Vendor should specify the amount of time required for the installation and conversion process. Responsibilities of Hays County Tax Assessor Office must be specified for Presidio County Tax Office. assistance in installation, cabling, database conversion and training.

6. Innovative:

It is required that Vendors offer their best solution to meet our system needs as defined in this document. We will not tailor these needs to fit solutions a particular Vendor may have available. However, we do encourage innovative ideas for software that will result in enhanced overall operations for our office.

7. Training:

All proposals must include sufficient training to insure a successful installation. The proposal must specify the number of training days, the location and cost of each training session. Each training session may include a portion of or all staff members.

8. Software/Hardware Maintenance:

Hays County will require a written Subscription maintenance agreement for an agreed upon period of time. The Vendor may subcontract the hardware maintenance, but the Hays County Tax Assessor’s Office will hold the Vendor responsible for all maintenance services. Any additional documentation that will assist Hays County Tax Assessor’s Office in evaluating the maintenance agreement should be included.

GIS Mapping Integration Option:

A critical element in the implementation of a total solution package is the communication of data between the proposed collections system and a GIS Mapping System. The chosen Vendor must be able to demonstrate the ability to view accounts from the Tax Collections application with the GIS System.

The Vendor must provide a demonstration of this functionality

C. Attachment A - Cost Proposal

The Cost Proposal shall consist of the following:

• The completed Cost Proposal Worksheet provided and shall not be modified y the worksheets in any way.

• The proposer’s standard travel and expense policy.

• Agreement with Payment and Retainage.

• The proposer shall provide a brief statement of agreement with the Payment and Retainage terms identified in the RFP.

• If a proposer does not agree with all items, a description should be provided of those items for which exception is taken.

• Cost Worksheet Instructions: Provide a cost response for each cost area, based upon the property tax software system module for a (NAME)-hosted application. The pricing should be based on the detailed functionality that the (NAME) requires. All additional costs should be captured in the respective areas.

D. Qualifications

RFP 2026-P02 Property Tax Collection Software Page 9 of 46

The following minimum requirements must be demonstrated in order for the submission to be considered responsive to Hays County.

• The Tax Assessor will only enter into an agreement for a new system (as outlined in this solicitation) with a Vendor qualified by experience, providing a proven Texas product, and operating with financial stability.

• The Vendor must be a reputable firm currently performing within the State of Texas, software installation, conversions and support with skilled, fully trained technicians capable of performing a first‐class installation and conversion in accordance with standard industry practices. All Vendor technicians must be experienced with the programs and equipment they are to install and support. The software developer working with the Tax Assessor’s office must have completed at least two (2) full conversion projects within Texas.

• The Vendor for Tax Collection Software must have installed, converted, supported and maintained the product(s) offered to our office in a Texas property tax collection agency for a minimum of one (1) year tax collection cycle complete through delivery of July Delinquent tax roll data. The vendor must have a client of our real and business personal parcel size or greater that meets the above qualifications.

• The Vendor should include a list of all Tax Assessor Offices currently running the proposed property tax collection software in Texas, their parcel count, their date of installation, and the contract information. Vendor(s) must have at a minimum of five (5) tax collection clients live on the vendor’s proposed software and fully operational in Texas.

• Any corporation doing business with the County shall be on file with the secretary of State, State of Texas, as being incorporated under the Texas Business Corporation Act, or, if a foreign corporation, have procured a certificate of authorization for the right to transact business within the State. If Vendor is a limited partnership, it shall have on file with the Secretary of State, its certificate for the formation of a limited partnership as required by the Texas Uniform Limited Partnership Act, Article 6132a, V.A.C.S. Vendors shall provide their certificate of registration number on the proposal sheet.

REFERENCES: Contractor shall provide a minimum of five (5) tax collection clients live on the vendor’s proposed software and fully operational in Texas.

RESPONSIBILTY: A prospective respondent must affirmatively demonstrate respondent’s responsibility.

A prospective respondent must meet the following requirements:

• Have adequate financial resources, or the above ability to obtain such resources as required

• Be able to comply with required or proposed delivery schedule

• Have a satisfactory record of performance

• Be otherwise qualified and eligible to receive an award

TIME OF PERFORMANCE: It is imperative that the prospective respondent respond to County requests in a timely manner and comply with required or proposed delivery schedules. Please describe how you intend to respond to and track County requests.

SYSTEM FOR AWARD MANAGEMENT: Respondent and its Principals may not be debarred or suspended nor otherwise have an exclusion record created in the System for Award Management (SAM) website.

Include verification that the company as well as the company's principals are not listed (are not debarred) through the System for Award Management (www.SAM.gov). Enclose a printout of the Entity Registration page that shows your firm is in active status and is not expired.

E. Proposal Requirements

RFP 2026-P02 Property Tax Collection Software Page 10 of 46

Vendors desiring to submit proposals in response to the request must comply with all mandatory submission requirements set out in this document, failure to comply with any section could subject the proposal to immediate rejection. However, mandatory submissions are not the sole requirements of the scoring process. All conditions and requirements throughout this request are considered binding.

Proposals shall be prepared simply and economically, providing a straightforward, concise description of the respondent’s ability to meet the requirements of this RFP. Emphasis shall be on the quality, completeness, clarity of content, responsiveness to the requirements, and the understanding of the County’s Needs.

Proposals shall not exceed forty (40) pages (20 sheets front and back) in length, but not including:

• Front and Rear Covers

• Letter of Transmittal: RFP Subject Line, name of Vendor, address, telephone number, name of contact person, and signed by the individual authorized to negotiate for and contractually bind the company.

• Table of Contents

• Appendix materials (any required forms, see RFP Submittal Checklist, and addenda from Hays

County)

Items that count towards the 40-page limit

• Profile/Experience of the Company

Company information shall include: Company legal name of the Bidder, principal place of business, number of years in business, and description of company organization including identification of number of staff dedicated to the project.

Experience of the Company and prior work performance on three (3) projects of similar size and scope that have been completed in the last five (5) years.

List of any criminal charges, civil lawsuits, or dispute resolutions to which the Company is a part in the past five (5) years and the nature of the issue. Indicating if and how it was resolved.

Key Personnel o Identify who the project lead will be who will work with the County.

o Provide an organizational chart containing the names, telephone numbers and email address of the prime providers and any sub-providers that would be proposed for the team and their contract responsibilities by work category.

• Capacity to Perform (Technical Approach) Describe the capacity to perform the Scope of Services.

Product Information: Product information and descriptive literature shall be submitted with the proposal. Information submitted shall be sufficiently detailed or substantiate that offered products meet or exceed the specifications. All information submitted according to this requirement would be incorporated by reference in the contract document.

Benchmark Criteria: Qualified Vendors may be asked to demonstrate their products to our office. Vendors selected for product demonstrations must demonstrate that their product meets their response to the proposal. Failure to demonstrate that the product meets the mandatory requirements will cause rejection of Vendor’s proposal.

Demonstrations will be by invitation, based on proposal, cost, and references. This is at the discretion of the Evaluation Committee & the Purchasing Agent.

Installation, Integration & Testing: Vendors shall provide an installation, implementation and testing overview.

Provide a description of your proposed approach/strategy to provide and perform the objectives, specific elements, and tasks associated with services.

Include information about the age and type of equipment you intend to use for this contract and any products use in the addressing and inserting process.

RFP 2026-P02 Property Tax Collection Software Page 11 of 46

• Contract Management Philosophy Vendors must submit your mission statement, vision statement and corporate values.

Describes your companies’ philosophy towards providing quality service for high volume, deadline driven projects.

Address communication, responsiveness, conflict resolution, quality assurance, scheduling flexibility (resources and timeline),a nd budget oversight.

• Cost Proposal

Vendors are expected to thoroughly examine all proposed specifications and all instructions. Preparation of cost extensions shall be at the Vendor’s risk. In the event of a vendor error in any cost extension, the Vendor’s unit price will prevail.

Sheet size is limited to 8½” x 11” sheets only, using 12-point font. The organizational chart is permissible to use an 11” x “17” sheet (one-sided) and a font smaller than 12-point for the organizational chart, provided text is clearly legible. It is permissible to use a font smaller than 12-point for graphics, provided text is clearly legible.

The proposal must be submitted with a continuous binding (e.g. – spiral, GBC, etc.) along the left edge;

no other binding will be accepted and should not exceed forty (40) pages, twenty (20) pages front and back, not including the appendix materials.

F. Evaluation Criteria The Evaluating Committee will evaluate each respondent’s proposal based on a comprehensive set of criteria. Proposals received shall be evaluated and ranked by the County according to the following criteria: (Maximum Point Total 100)

Evaluation Criteria Maximum Score Points

Select a whole number from the list provided for each question (decimal or unlisted rating score are not permitted)

Capacity to Perform 35 35 = Significantly Exceeds Requirements 28 = Exceeds Requirements 21 = Meets ALL Requirements 14 = Marginally Meets Requirements 0 = Does not meet Requirements

Cost 30 30 = Significantly Exceeds Requirements 24 = Exceeds Requirements 18 = Meets ALL Requirements 12 = Marginally Meets Requirements 0 = Does not meet Requirements

Contract Management Philosophy 20 20 = Significantly Exceeds Requirements 16 = Exceeds Requirements 12 = Meets ALL Requirements 8 = Marginally Meets Requirements 0 = Does not meet Requirements

Experience of the Company 15 15 = Significantly Exceeds Requirements 12 = Exceeds Requirements 9 = Meets ALL Requirements 6 = Marginally Meets Requirements 0 = Does not meet Requirements

Total Evaluation Points 100

RFP 2026-P02 Property Tax Collection Software Page 12 of 46

Interview (optional) Ranking At the County’s discretion, submitting entities may be requested by the Evaluating Committee to conduct interviews as part of the evaluation process, prior to making recommendations to Commissioners Court regarding award.

It is the practice of Hays County to encourage local participation and to promote and encourage contracting and subcontracting opportunities for locally owned businesses and labor in all contracts.

The County of Hays does not discriminate on the basis of race, color, national origin, sex, religion, age and disability in employment or the provision of services. Hays County is an Affirmative Action/Equal Opportunity Employer and strives to attain goals for Section 3 of the Housing and Urban Development Act of 1968 (12 U.S.C. 1701u), as amended. Section 3 Residents and Business Concerns, Minority Business Enterprises, Small Business Enterprises and Women Business Enterprises are encouraged to submit proposals.

G. Submittal Requirements Partial proposals/bids will not be accepted. Proposals/Bids arriving late will not be considered.

Proposals/Bids not physically received in the Purchasing Office or submitted electronically through BidNet Direct by the required date and time, as evidence of the Purchasing Office’s date and time stamp (or BidNet Direct’s time stamp) will be returned unopened provided the Vendor’s envelope is properly identified with the return address. If the Vendor’s envelope is not properly identified, it will be opened to identify the Vendor and /or obtain the address before it is returned.

Each Vendor shall assume full responsibility for timely delivery of their proposal to the Purchasing Office. The Company must deliver their proposal to the Hays County Purchasing Department by one of the following methods by the specified deadline:

Mailed or Dropped off Proposals:

• One (1) original proposal with required forms manually signed by the respondent with original signatures

• One (1) digital copy of the full proposal with all required forms on a thumb drive

Electronic Proposals:

• Upload proposal with required forms manually signed by the respondent. (through BidNet

Direct)

• One (1) original proposal with required forms manually signed by the respondent, delivered to the Hays County Purchasing Office. Either the original or Electronic Proposal (through BidNet Direct) MUST be received by the due date and time to be considered responsive. Physical copy must be received in the Hays County Purchasing Office within 24 hours of proposal due date.

LATE SUBMITTALS WILL NOT BE ACCEPTED.

ALTERING PROPOSALS: Any interlineations, alteration, or erasure made before receiving time must be initialed by the signer of the proposal, guaranteeing authenticity.

WITHDRAWING OF PROPOSAL: A proposal may be withdrawn at any time prior to the official opening.

After the official opening, proposals may not be amended, altered or withdrawn without the recommendation of the County Purchasing Agent and the approval of Commissioners Court.

FORMS: All proposals must be submitted on the forms provided in this solicitation document. Changes to solicitation forms made by bidders shall disqualify the proposal.

RFP 2026-P02 Property Tax Collection Software Page 13 of 46

REPONDENT’S ACCEPTANCE: by submitting a response to this RFP, the respondent certifies that is has fully read and understands the terms, conditions and statements of this Request for Qualifications and has knowledge of the scope of the quality of services to be furnished and intends to adhere to the provisions described herein.

H. Award of Contract BASIS OF AWARD: The County reserves the right to award a contract for named project to an organization on the basis of “best value”. Best value will be determined based on cost, experience, qualifications, references, proposed methodology/technical proposal, and overall responsiveness, clarity, and organization of the solicitation response.

COMPANY AGREES, if this proposal is accepted, to furnish any and all services upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specifications. The period for acceptance of the proposal will be one hundred twenty (120) calendar days.

The awarded company expressly warrants that all services specified in the RFP will be performed with care and diligence and in accordance with all specifications of the RFP. The awarded company agrees to correct any deficiencies in its performance of services upon notification by the County and without additional expense to the County.

ACCEPT OR REJECT: It is understood that Hays County reserves the right to accept or reject any and all submittals as it shall deem to be in the best interest of Hays County. The prospective entities are fully responsible for all costs incurred in the preparation and/or presentation of the RFP submittals. All received RFP submittals will become the property of the County. The RFP does not commit the County to award a contract, issue a purchase order, or pay any costs incurred in the preparation of a submission in response to this RFP. Proposals may be held for one hundred twenty (120) calendar days after opening without taking action.

COMMISSIONERS COURT APPROVAL REQUIRED: The Hays County Commissioners Court must approve the contractors selected to provide the services requested in this RFP. The County reserves the right to authorize contract negotiations to begin without further discussion with contractors submitting a response. Therefore, each proposal should be submitted as completely and accurately as possible. The County reserves the right to request additional data, oral discussions, or presentations in support of the written proposal. If the proposal is accepted and approved by Commissioners Court, this document shall be made part of the contract.

Respondent’s Obligation Regarding Evaluation

a. SUBMISSION OF INFORMATION. Submitters are cautioned that it is each contractor and or individual’s sole responsibility to submit information related to the evaluation categories, and the County is under no obligation to solicit such information if it is not included with the proposal. Failure of a contractor or individual to submit such information may cause an adverse impact on the evaluation of the specific proposal.

b. SUBMITTER REVIEW OF RFP. Submitters are responsible for examining and being familiar with all specifications, terms, conditions, provisions, and instructions of the RFP and their responses.

Failure to do so will be at the contractor and/or individual’s risk and will not be a determinative factor when awarding the contract for services.

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ORAL NON-BINDING: Any non-written representations, explanations, or instructions given by County staff or County agents are not binding and do not form a part of, or alter in any way, the RFP, a written agreement pertinent to the RFP, or the awarding of the contract.

RESERVATIONS BY COUNTY: The Commissioners Court has the right to accept, reject, or cancel any and all submissions. In addition, the County expressly reserves the following:

1. waive any defect, irregularity, or informality in any submission or RFP procedure;

2. extend the RFP closing time and date;

3. reissue this RFP in a different form or context;

4. procure any item by other allowable means;

5. revise and modify, at any time before the RFP submittal due date, the factors and/or weights of factors the County will consider in evaluating RFP submittals and to otherwise revise or expand its evaluation methodology as set forth herein;

6. investigate the qualifications of any contractor under consideration and require confirmation of information furnished by a contractor;

7. require additional information from a contractor concerning contents of its RFP submittal and/or require additional evidence of qualifications;

8. waive minor deviations from specifications, conditions, terms, or provisions of the RFP, if it is determined that waiver of the minor deviations improves or enhances the County’s business interests under the RFP;

9. extend any contract when most advantageous to the County, as set forth in this RFP.

10. appoint an evaluation committee to review RFP submittals or responses, make recommendations and seek the assistance of outside technical experts in RFP submittal evaluation;

11. hold interviews and conduct discussions and correspondence with one or more of the contractors responding to this RFP to seek an improved understanding and evaluation of the responses to this RFP.

12. disclose information contained in an RFP submittal to the public as required under the Texas Public Information Act; AND/OR

13. exercise any other right reserved or afforded to Hays County under this RFP. The County reserves the right to modify the process, in its sole discretion, to address applicable law and/or the best interest of the County.

The County shall not, under any circumstances, be bound by or be liable for any obligations with respect to any construction project until such time (if at all) a contract has been awarded and all approvals obtained in form and substance satisfactory to the County have been executed and authorized by the County, and then only to the extent of such agreements.

I. Warranty of Performance The successful respondent expressly warrants that all services specified in the RFP will be performed with care and diligence and in accordance with all specifications of the RFP. The successful bidder agrees to correct any deficiencies in performance of services upon notification by the County and without additional expense to the County.

CONTINUING NON-PERFORMANCE of the bidder, in terms of specifications, shall be basis for the termination of the contract by the County. The County shall not pay for merchandise/services that are unsatisfactory. Failure to perform any provision will constitute a default of contract, in which case, corrective action shall take place within ten (10) days from the date of written notice citing the nature of breach. Failure to take corrective action or to provide a satisfactory written reply excusing such failure within the prescribed ten (10) days will authorize the County to terminate this agreement by written notice.

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COMPLIANCE WITH LAWS: The successful Respondents shall comply with all applicable federal, state and local laws and regulations pertaining to the practice of the profession and the execution of the duties under the solicitation. Any contract executed as a result of this RFP shall be governed by the laws of the State of Texas.

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IV. General Terms and Conditions for Solicitations Applicable To: Request for Proposals (RFP)

1. GENERAL DEFINITIONS:

a. "Auditor" means the Hays County Auditor or his/her designee.

b. "Commissioners Court" means Hays County Commissioners Court.

c. “Contract” means the contract awarded pursuant to the RFP.

d. “Contractor” means a person or firm receiving an award of contract from Commissioners Court.

e. "County" means Hays County, Texas, a political subdivision of the State of Texas.

f. "County Building" means any County owned buildings and does not include buildings leased by County.

g. "Is doing business" and "has done business" mean:

i. Paying or receiving in any calendar year any money or other valuable thing which is worth more than $250 in the aggregate in exchange for personal services or for purchase of any property or property interest, either real or personal, either legal or equitable; or

ii. Loaning or receiving a loan of money; or goods or otherwise creating or having in existence any legal obligation or debt with a value of more than $250 in the aggregate in a calendar year;

iii. But does not include any retail transaction for goods or services sold to a Key Contracting Person at a posted, published, or marked price available to the general public.

h. "Key Contracting Person" means any person or business listed in Exhibit A to Affidavit.

i. "Purchasing Agent" means the Hays County Purchasing Agent.

j. “Sub-contractor” means a person or firm doing business with a Contractor.

2. FUNDING: Funds for payment on this Contract have been provided through the County budget approved by Commissioners Court for this fiscal year only. State of Texas statutes prohibit the obligations and expenditure of public funds beyond the fiscal year for which a budget has been approved. However, the cost of items or services covered by this Contract is considered a recurring requirement and is included as a standard and routine expense of Hays County to be included in each proposed budget within the foreseeable future. County Commissioners expect this to be an integral part of future budgets to be approved during the period of this Contract except for unanticipated needs or events which may prevent such payments against this Contract.

However, County cannot guarantee the availability of funds, and enters into this Contract only to the extent such funds are made available. The Fiscal Year for County extends from October 1st of each calendar year to September 30th of the next calendar year.

3. FUNDING OUT: Despite anything to the contrary in this Contract, if, during budget planning and adoption, Commissioners Court fails to provide funding for this Contract for the following fiscal year of County, County may terminate this Contract after giving Contractor thirty (30) calendar days written notice that this Contract is terminated due to the failure to fund it.

4. INVOICING/PAYMENTS:

a. Contractor shall provide County with an Internal Revenue Form W-9, Request for Taxpayer Identification

Number and Certification, that is completed in compliance with the Internal Revenue Code and its rules and regulations before any Contract funds are payable.

b. As a minimum, invoices shall include: (i) name, address, and telephone number of Contractor and similar information in the event payment is to be made to a different address; (ii) County Contract or Purchase Order number; (iii) identification of products or services as outlined in this Contract; (iv) quantity or quantities, applicable unit prices, total prices, and total amount; and (v) any additional payment information called for by this Contract. County will not pay invoices that are in excess of the amount authorized by the purchase order.

c. Payment shall be made by check or warrant by County upon satisfactory delivery and acceptance of products and services and submission of an invoice to the address below:

County Auditor

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712 S Stagecoach Trail, Suite 1071 San Marcos, Texas 78666

d. Payment shall be deemed to have been made on the date of mailing of the check or warrant. For purposes of payment discounts, time will begin upon satisfactory delivery of products and services and/or submission of acceptable invoice, whichever is last. Partial payments will not be made unless specifically requested and approved by County prior to Contract award.

e. Accrual and payment of interest on overdue payments shall be governed by Tex. Gov't Code Ann., ch.

2251.

5. COUNTY TAXES: If the Contractor subsequently becomes delinquent in the payment of County taxes, it will be grounds for cancellation of the contract. Despite anything to the contrary, if the contractor is delinquent in payment of County property taxes at the time of invoicing, Contractor assigns any payments to be made for performance under this contract to the County Tax Assessor-Collector for the payment of delinquent taxes.

6. PROMPT PAYMENT ACT: TEX. GOV'T CODE ANN., ch 2251 (Vernon Supp. 1995) requires that payments be made within 30 calendar days. If County fails to pay within 30 days, interest on overdue amounts is subject to Chapter 2251, Texas Government Code. The law does not apply if the terms of a federal grant, contract, regulation, or statute prevent local governments from making timely payments with federal funds. Contractors and subcontractors must pay their suppliers interest if the supplier is not paid within 10 calendar days after the contractor or subcontractor receives payment. Contractors must apply for interest payments within 6 months of submitting a proper invoice if they believe such interest was due but not paid. Interest begins accruing 30 days after either of the following, whichever is later; (i) satisfactory delivery or performance has been completed, or, (ii) a correct invoice is received at the designated place.

7. FOB POINT: Delivery of all products under this contract, if any, shall be made Free on Board to final destination, at the address shown in this contract or as indicated on each Purchase Order placed against this contract. The title and risk of loss of the goods shall not pass to County until acceptance takes place at the F.O.B. point.

8. INSPECTION AND ACCEPTANCE: The County office or department receiving items pursuant to this contract shall inspect and accept only those items that are satisfactory to them, and reject those items which are damaged or which do not conform to specifications. Contractor shall be responsible for the proper labeling, packing, and delivery to final destination, including replacement of rejected deliveries.

9. VARIATION IN QUANTITY: No variation in the quantity of any item called for by this contract will be accepted unless such variation has been caused by conditions of loading, shipping, or packing, or allowances in manufacturing processes, and then only to the extent, if any, specified elsewhere in this contract.

10. OFFICIALS NOT TO BENEFIT: If a member of Commissioners Court belongs to a cooperative association, the County may purchase equipment or supplies from the association only if no member of the Commissioners Court will receive a pecuniary benefit from the purchase, other than as reflected in an increase in dividends distributed generally to members of the association.

11. NONDISCRIMINATION; CIVIL RIGHTS/ADA COMPLIANCE:

a. Contractor shall not engage in employment practices that have the effect of discriminating against employees or prospective employees because of age, race, color, sex, creed, national origin or handicapped condition.

b. Contractor shall provide all services and activities required in a manner that would comply with the Civil Rights Act of 1964, as amended, the Rehabilitation Act of 1973, Public Law 93-1122, Section 504, and with the provisions of the Americans with Disabilities Act of 1990, Public Law 101-336 [S.933] if Contractor were an entity bound to comply with these laws.

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12. CHANGES:

a. This Contract may be amended only by written instrument signed by both County and Contractor. It is acknowledged by Contractor that NO OFFICIAL, EMPLOYEE, AGENT OR REPRESENTATIVE OF COUNTY HAS ANY AUTHORITY, EITHER EXPRESS OR IMPLIED, TO CHANGE THE SCOPE OF THIS CONTRACT OR OTHERWISE AMEND THIS CONTRACT, OR ANY ATTACHMENTS HERETO, UNLESS EXPRESSLY GRANTED

THAT AUTHORITY BY THE COMMISSIONERS COURT.

b. Contractor shall submit all requests for changes to this Contract or any attachment(s) to it to the Purchasing Agent. The Purchasing Agent shall present Contractor's requests to Commissioners Court for consideration.

13. REPRESENTATIONS:

a. Contractor represents that he has thoroughly examined the drawings, specifications, schedule, instructions and all other contract documents. Contractor has made all investigations necessary to be thoroughly informed regarding plant and facilities for delivery of material, equipment and/or services as required by the proposal conditions.

b. The Contractor's delivery time includes weekends and holidays.

c. Contractor certifies that he is a qualified, bondable business entity that he is not in receivership or contemplates it, and has not filed for bankruptcy. He further certifies that the Company, Corporation, Partnership, or Sole Proprietorship is not delinquent with respect to payment of County property taxes.

d. Contractor warrants that all applicable patents and copyrights which may exist on items that will be supplied under the contract have been adhered to and further warrants that County shall not be liable for any infringement of those rights. Warranties granted County shall apply for the duration of this contract or for the life of equipment or supplies purchased, whichever is longer. County must not extend use of the granted exclusive rights to any other than County employees or those with whom County has established a relationship aimed at furthering the public interest, and then only for official public uses. County will not knowingly or intentionally violate any applicable patent, license, or copyright. Contractor must indemnify County, its officers, agents, and employees against all claims, suits, and liability of every kind, including all expenses of litigation, court costs, and attorney's fees arising in connection with any alleged or actual infringement of existing patents, licenses or copyrights applicable to items sold.

e. The Contractor warrants that upon execution of a contract with the County, he will not engage in employment practices which have the effect of discriminating against employees or prospective employees because of age, religion, race, color, sex, creed, handicap, or national origin and will submit reports as the County may require to assure compliance.

f. Contractor warrants to County that all items delivered and all services rendered will conform to the specifications, drawings, or other descriptions furnished or incorporated by reference, and will be of merchantable quality, good workmanship, and free from defects. Contractor further agrees to provide copies of applicable warranties or guarantees to the Purchasing Agent. Copies will be provided within 10 days after the Notice of Award is issued. Return of merchandise under warranty shall be at Contractor's expense.

14. SUBCONTRACTS:

a. Contractor shall not enter into any subcontracts for any service or activity relating to the performance of this Contract without the prior written approval or the prior written waiver of this right of approval from County. IT IS ACKNOWLEDGED BY CONTRACTOR THAT NO OFFICER, AGENT, EMPLOYEE OR REPRESENTATIVE OF COUNTY HAS THE AUTHORITY TO GRANT SUCH APPROVAL OR WAIVER UNLESS

EXPRESSLY GRANTED THAT SPECIFIC AUTHORITY BY THE COMMISSIONERS COURT.

b. If a subcontract is approved, Contractor must make a "good faith" effort to take all necessary and reasonable steps to insure HUBs maximum opportunity to be subcontractors under this Contract.

Contractor must obtain County approval of all proposed HUB subcontractors through the Purchasing

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Agent. Failure by Contractor…

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