ESBD_441629_1753999490455_SOL_EXH_F.8_25R0012647 Statement of Work_7.30.25.pdf
PDF 1013 KB Posted
- Attached to
- Lubbock Generators – Maintenance
- Solicitation number
- 405-25R0012647
- Issued by
- Henderson County, Texas
About this file
This is a Generator Servicing Statement of Work issued by the Texas Department of Public Safety for generator maintenance services at the Lubbock Regional Headquarters. The contract covers quarterly, annual, and triennial service requirements for two diesel generators - a 250kW small generator and a 2500kW large generator located at 1404 Lubbock Business Park Blvd. The contract period spans five years from September 2025 to September 2030, with scheduled services including comprehensive inspections, filter replacements, load bank testing, fuel system maintenance, and automatic transfer switch servicing. Services are to be performed at specified intervals, with quarterly inspections occurring three times per year and annual/triennial services on a rotating basis.
The statement of work includes detailed pricing expectations outlined in Attachments B and C, which require bidders to submit pricing breakdowns for each service type and year. The contractor must provide 24/7/365 service with emergency response times of four hours for generator failures and must submit written estimates within five business days of request. Contractors are required to have qualified technicians with appropriate credentials, wear proper identification, and follow strict safety and operational protocols. The contract includes provisions for material warranties, performance guarantees, and specific requirements for technician qualifications, personal protective equipment, and coordination with DPS personnel.
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TEXAS DEPARTMENT OF PUBLIC SAFETY
GENERATOR SERVICING STATEMENT OF WORK
1.0 Service Location
Lubbock Business Park Blvd.
Lubbock, TX
* The Contractor is responsible for verifying all equipment listed on the Generator List (Attachment A).
2.0 Contractor Service Requirements
The Contractor must furnish all labor necessary to perform service. The Contract Monitor must approve any changes to this schedule in service in writing. (This excludes holidays when the office is closed).
During a pandemic, as determined by DPS, when the Contractor arrives at a DPS Office for a pre-bid conference or to perform contracted services after award, they must bring their own Personal Protective Equipment.
A. Contractor must follow agency-adopted pandemic protocols.
3.0 General Requirements
A. Bidders must submit a Pricing Breakdown worksheet (Attachment B) and the Service Repair Rate worksheet (Attachment C) at bid time.
B. Contractor employees must wear either uniforms or appropriate clothing, identifying them as the Contractor’s employees at all times when working in DPS facilities.
Shorts and/or muscle shirts are prohibited. Contractor personnel must have a DPS-supplied identification badge visible at all times when working in DPS facilities.
C. Contractor employees, vehicles, tools, or equipment are prohibited from entering all unauthorized areas. To gain access, approval must be granted by the Contract Monitor.
D. The Contractor must procure, at the Contractor’s expense, all necessary and required licenses and permits for the performance of this award. The Contractor represents and warrants that the services provided under this award comply with all applicable federal health and safety standards, including but not limited to the Occupational Safety and Health Administration (OSHA) and all Texas health and safety standards.
Each Contractor must also possess a credential that lends credibility to the worker’s ability to demonstrate their technical competency. This may include but is not limited to factory training, certification, and/or a trade license.
E. Upon entering and leaving the premises daily, the service technicians must report to the Contract Monitor or their designated representative.
F. All work must meet or exceed standards set forth by the Uniform Mechanical Code, International Mechanical Code, and ordinances cited by the Texas Department of Licensing and Regulation (TDLR).
G. Following each service, the Contractor must email a copy of the delivery ticket to the Contract Monitor.
H. The Contractor is responsible for immediately notifying local building staff of all deficiencies, damages, potential hazards, and other conditions or injuries that may occur. The Contractor must adequately protect the work, DPS’s property, adjacent property, and the public. In the event of damage to facilities due to the Contactor’s operations, the Contractor must subsequently repair or restore all services to the satisfactory approval of DPS’s Contract Monitor or their designated representative.
Further, the Contractor must engage any additional outside services necessary to facilitate repairs until services are restored. All costs involved in repairing and restoring disrupted services must be at the Contractor’s expense, and the Contractor must be fully responsible for any claims resulting from the damage.
DPS’s Contract Monitor or their designated representative may elect to perform such repairs and deduct the cost of such repairs, replacements, and outside services from amounts due to the Contractor.
The Contractor must be responsible and liable for the safety, injury, and health of its operational personnel while its personnel are performing work for DPS.
I. The Contractor is responsible for ensuring that a sufficient number of employees have passed the required background check for each location to prevent a lapse in service if the primary contract employee is unavailable.
4.0 Service Descriptions
A. Quarterly Service
. Quarterly service must be performed every three months (three times a year) after annual or triennial services. Perform a general generator inspection, provide a report, and estimate for findings within five business days of performing the services.
. Inspect the enclosure for any deficiencies or malfunctions.
. Check the battery electrolyte level and specific gravity.
. Check battery cables and connections.
. Inspect drive belts.
. Inspect the coolant heater.
. Check coolant lines and connections.
. Check for oil leaks and inspect lubrication system hoses and connectors.
. Check for fuel leaks and inspect fuel system hoses and connectors.
. Inspect the exhaust system, muffler, and exhaust pipe.
. Check and clean air cleaner units.
. Inspect air induction piping and connections.
. Inspect the DC electrical system, control panel, and accessories.
. Inspect the AC wiring and accessories.
. Contractor must provide basic weekly generator checking steps for onsite DPS personnel.
This is just a basic demonstration of how to check the fluids, belts, hoses, and other items that should be looked at on a weekly basis.
. Perform a visual inspection of the Automatic Transfer Switch.
. Perform an online check of the Automatic Transfer Switch; NO LOAD TRANSFER.
B. Annual Service
. Must include all the services from the quarterly service.
. Change all oil and oil-related filters.
. Change all fuel filters (this includes water separation filters).
. Change all air filters.
. Clean the crankcase breather.
. Change spark plugs.
. Check coolant concentration.
. Fuel polishing: Fuel testing & reconditioning (diesel-fueled units only).
. Remove water from fuel tank (diesel-fueled units only).
. Perform service of Automatic Transfer Switch (ATS). A factory-authorized ATS representative must perform the work.
. Perform a two-hour load bank test and bring the generator to % load per industry standards.
. Perform a live transfer & test of the ATS. This must be scheduled and coordinated with
Contract Monitor and building occupants. Work may have to be performed outside normal business hours.
C. Triennial Service
. Must include all the services from the quarterly and annual services.
. Change all thermostats.
. Change all belts.
. Change all fuel lines.
. Change all coolant system hoses, air cooler hoses, intake hoses, intake hose adaptors, and hose clamps associated with the generators.
. Change any additional belts, hoses, filters, or fluids not previously mentioned.
. Triennial service of the ATS. A factory-authorized ATS rep factory-authorized perform the work. Work must include cleaning the ATS’s internal parts, torquing the connections and terminations, and a thermography scan of the unit.
. Flush the cooling system according to industry standards.
D. Closeout Requirements:
Following each closeout, the Contractor must provide the following to the Contract Monitor within five business days of job completion.
. Operational demonstration . Warranty documents . Contractor must submit an Operational Report showing all the generator temperatures, pressures, and voltages after repair.
5.0 Schedules
Within thirty ( ) days of receipt of the purchase order, the Contractor must supply the DPS Contract Monitor with an inspection schedule. The schedule must include month and year for the triennial, annual, and quarterly inspections. The Contractor must adhere to the following response times for services and repairs.
. Annual Service September, . Triennial Service September, . Annual Service September, . Closeout Requirements – After each service
A. Service agreement must have set response times for services and repairs.
. Services must be scheduled a minimum of two weeks in advance.
. Contractor must provide twenty-four ( ) hours a day, seven days a week & days a year service and response time.
. Emergency response times for generator failure must be four ( ) hours from issue notification.
. Written estimates must be received within five ( ) business days once requested.
B. Contract may be amended to remove or add generators as new ones are brought into service or removed from service.
6.0 Contractor Cooperation
The Contractor agrees to cooperate and coordinate its work with other contractors retained by DPS. Upon discovering an apparent conflict in the sequencing of employment with another contractor, Contractor must report the concern to DPS’s Contract Monitor.
7.0 Performance Warranty
The Contractor must guarantee all work included in the contract against any defects in quality. Any deficiencies that may become apparent within one ( ) year after completion of work must be brought into code compliance at no cost to DPS. The warranty period must commence upon the date of acceptance by DPS.
8.0 Material Warranty
The Contractor must guarantee that all material furnished comply with this contract and is sufficient for the purpose intended, new, and free from defects. Materials supplied under this contract must be the latest improved product in current production, as offered to commercial trade, and must be of quality material that is customary for use in the commercial industry and is UL listed. Used, shopworn, demonstrator, prototype, reconditioned, or discontinued products or materials are unacceptable.
9.0 Contractor Responsibilities
The Contractor forces must remove and relocate the affected existing DPS site components or equipment deemed required to support the overall installation. Any equipment relocation must be done under the direction of the DPS Contract Monitor.
However, due to liability requirements, the Contractor may not store project equipment, materials, or other components without the consent of the affected DPS staff and holds the agency harmless for theft, material loss, or equipment damage from sources beyond the agency’s control.
Upon contract award, the Contractor must be expected to accomplish all services in a timely manner. The Contractor must put forth a continuous effort on all tasks during each service visit.
Services must not be divided across multiple days unless approved in writing by the DPS Contract Monitor or their designated representative.
10.0 Material Management
Delivered materials must be maintained and stored in an area as directed by DPS’s representative and in accordance with the manufacturer’s requirements to maintain shelf life. If requested, MSDS safety data for all materials used in this project must be submitted to DPS’s representative.
The Contractor must be responsible for the disposal of all materials and debris associated with this project. That disposal must comply with local, state, and federal applicable standards and must be considered part of this project.
11.0 Equipment and Supplies
The Contractor must possess all materials and equipment needed to fulfill the contract.
DPS personnel must not be responsible for any shipments or storage of materials. The Contractor is solely responsible for warehousing, receiving, and staging the materials and equipment.
Any repair parts must be placed on order within three business days of approval from the Contract Monitor. The Contractor must provide a lead time for all ordered parts or materials.
Tools used for the installation must be secured, and the Contractor is responsible for preventing unauthorized use or theft. DPS asks all Contractors or sub-contractors to use due diligence to ensure their tools, materials, and equipment are secure while working on this project. While DPS investigates any theft or vandalism, it must not be responsible for replacing any tools, materials, or equipment left unsecured while on DPS property.
12.0 Safety Zones
Pedestrian and vehicle safety zones must be maintained around work while in progress.
Safe zone areas are to be marked with barricade fencing to ensure the separation of work zones from unauthorized access during and after regular business hours. Fire extinguishing equipment is to be available while any hot work is in progress. The Contractor must provide special need safety barricades, cones, marking tape, or overhead protection to ensure the safety of the public pedestrian or vehicular traffic in and out of the facility area as required.
13.0 Contractor Vehicles
Contractor vehicles transporting personnel or materials must be locked with the emergency brake set and the ignition key removed when left unattended. Parking must be located only in approved areas determined by the local building manager. DPS is not responsible for damage to the Contractor or Personal vehicles left on the project site.
Any vehicle or equipment without an ignition key starter must be rendered inoperable if left overnight. Also, any vehicle or large equipment with a standard industrial ignition source must be rendered inoperable if left overnight. Security and safety of equipment must be the Contractor’s responsibility during work and after regular business hours.
Items such as ladders must be removed and secured, prohibiting unauthorized access to the facility.
14.0 Invoices
Invoices must be submitted by the th day of each month following the previous month’s service. The itemized invoice must include the DPS PO number and month of service.
Note: If the document is not received, payments may be delayed until received. This information must be sent to:
Department of Public Safety, Finance, PO Box , Austin, TX - or emailed to APinvoices@dps.texas.gov, and a courtesy copy must be sent to Reg AdminWorkOrderReq@dps.texas.gov
DPS will incur no penalty for late payment if payment is made in or fewer days from receipt of goods or services and an uncontested invoice.
15.0 Attachments
Attachment A:
Generator List Attachment B:
Pricing Breakdown by Unit Attachment C:
Service Agreement Rates End of Section
ATTACHMENT A.
GENERATOR LIST
Region
Facilities Connect
Generator number
Generator Name Generator Location Generator
Information Generator -
Make/Model/Serial Number of ATS's
ATS - Make/Model/Serial
Facilities Connect
ATS
number
F05-
00000164 Lubbock Small Generator
Ancilliary
1404 Lubbock Business Park Blvd #100, Lubbock, TX
79403
250kw - 277/480v - 3 phase - diesel
Onan - DQDAA - J120412042
1 Onan - RJPCI-1214152 - K12042135 F05-
00000157
F05-
00000446
Lubbock Large Generator Administration building and DL office.
1404 Lubbock Business Park Blvd #100, Lubbock, TX
79403
2500kw - 277/480v - 3 phase - diesel
Onan - DQLE 1213964 - A130440852
Onan - BTPCJ-1214152 -
K120421357 F05-
00000434
ATTACHMENT B.
Building: Manufacturer: Model: Serial #: Size:
Fuel Type:
Lubbock Regional Headquarters
Onan DQDAA J kw Diesel
** See Section Service Schedule for dates of service for each contract year.
. Contract Year – Small Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Small Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Small Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Small Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Small Generator Triennial Service / / – / /
Total cost for sections A, B, &
C and all subsections thereof.
. Contract Year – Small Generator
Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Small Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Small Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Small Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Small Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
ATTACHMENT B.
Building: Manufacturer: Model: Serial #: Size:
Fuel Type:
Lubbock Regional Headquarters
Onan
DQLE
1213964 A kw
Diesel
** See Section Service Schedule for dates of service for each contract year.
. Contract Year – Large Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Large Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Large Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Large Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Large Generator Triennial Service / / – / /
Total cost for sections A, B, &
C and all subsections thereof.
. Contract Year – Large Generator
Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Large Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Large Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
. Contract Year – Large Generator Annual Service / / – / /
Total cost for sections A & B and all subsections thereof.
. Contract Year – Large Generator Quarterly Service ( times per year):
Total price for quarterly inspections- section A
ATTACHMENT C.
SERVICE AGREEMENT RATES
Service Agreement Rates - Normal Business Hours Amount
Master Technician rate per hour
Technician rate per hour
Apprentice rate per hour
Project Management rate per hour
Service Agreement Rates - After Business Hours Amount
Master Technician rate per hour
Technician rate per hour
Service Agreement Rates - Holiday Hours Amount
Technician rate per hour
Service Agreement Rates - Holiday After Hours Amount
Technician rate per hour
The percentage for material markup or supply charges. (Must indicate if the rate is a markup or a decrease.)
Amount
Percentage of Contractor Cost for Parts $0.01 - $100.00
Percentage of Contractor Cost for Parts $100.01 - $250.00
Percentage of Contractor Cost for Parts $250.01 - $500.00
Percentage of Contractor Cost for Parts $500.01 - $1,000.00
Percentage of Contractor Cost for Parts $1,000.01 - $5,000.00
Percentage of Contractor Cost for Parts $5,000.01 - $10,000.00
Percentage of Contractor Cost for Parts $10,000.01 - $25,000.00
Percentage of Contractor Cost for Parts $25,000.01 - $50,000.00
Percentage of Contractor Cost for Misc. Supplies, Services, or Parts
Percentage of Contractor Cost for Rental Equipment
Percentage for Contractor Cost at Time of Renewal
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