ESBD_411569_1744895583753_02 Statement of Work.pdf

TEXAS DEPARTMENT OF TRANSPORTATION

STATEMENT OF WORK

TxDOT 910-59-61589

DATED: MARCH 2025

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COMMERCIAL PEST CONTROL SERVICES

PUBLICATION

This statement of work (SOW) is a product of the Texas Department of Transportation (TxDOT).

This SOW may not be sold for profit or monetary gain. If this document is altered in any way, the header and any and all references to TxDOT must be removed. TxDOT does not assume nor accept any liability when this specification is used in the procurement process by any other entity.

2. SCOPE: This SOW is to provide commercial pest control services on a scheduled or as needed basis for Abilene District .

3. LOCATION(S): Are specified on Pricing Schedule. TxDOT reserves the right to add or delete facilities serviced under the contract. TxDOT will provide 10 calendar day(s) written notice to the vendor for locations to be deleted or of any additional locations requiring service within the same area or region.

3. DEFINITIONS OF TERMS AND ACRONYMS

3.1. ANSI – American National Standards Institute

3.2. Contract – Any Purchase Order (PO) or Blanket Purchase Order (BPO) resulting from this solicitation as listed in the Order of Precedence in the resulting PO or

BPO.

3.3. BPOR – Blanket Purchase Order Release – A written authorization to perform work under the contract listing the items of work to be performed and the cost based on the prices established in the BPO.

3.4. FLSA – Fair Labor Standards Act

3.5. PM – Project manager

3.6. POC – Point-of-contact

3.7. TxDOT – Texas Department of Transportation

3.8. CATEGORY – The type of service or services a person or business entity is authorized to perform as determined by the Texas Department of Agriculture (TDA) and defined by Texas Administrative Code (TAC), Title 4, Part 1, Chapter 7, Subchapter H, Division 1, Rule 7.114. Individuals performing pest control services are required by TDA to be licensed in each category of service being performed.

For this service the following categories will be used: pest control, termite control, lawn and ornamental, structural fumigation, commodity fumigation, and wood preservation.

3.9. CCA – Certified Commercial Applicator as defined by TAC, Title 4, Part 1, Chapter 7, Subchapter H, Division 2, Rule 7.121

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3.10. CONTROL – To eliminate or prevent the flourishing or spread of pests. Acceptable levels of pest population within any building or area shall be determined by the designated TxDOT representative.

3.11. EMERGENCY SERVICE – Those services determined by the designated TxDOT representative to be hazardous or detrimental to the health of TxDOT employees or negatively affect TxDOT operations.

3.12. HCSD – The Hazard Communication Standard Safety Data Sheets (SDSs)

3.13. SDS – Safety Data Sheet. (formerly known as Material Safety Data Sheets or

MSDSs)

3.14. RCCA – Responsible Certified Commercial Applicator as defined by TAC, Title 4, Part 1, Chapter 7, Subchapter H, Division 2, Rule 7.121

3.15. BUSINESS LICENSE – as defined by TAC, Title 4, Part 1, Chapter 7, Subchapter

H, Division 2, Rule 7.121

3.16. TAC – Texas Administrative Code

3.17. PEST – An insect or other small animal that harms or destroys property.

4. APPLICABLE LAWS AND STANDARDS: The vendor shall provide the specified service requirements in accordance with all federal, state, and local applicable laws, standards, and regulations necessary to perform the services, including, but not limited to:

4.1. United States Code, Title 7, Section 136 et seq, Federal Insecticide, Fungicide, and Rodenticide Act

4.2. Hazard Communication Standard (HCS)

4.3. Globally Harmonized Safety Data Sheet (SDS).Texas Administrative Code, Title

16, Part 4, Chapter 75, Air Conditioning and Refrigeration

4.4. Occupations Code, Chapter 1951, Structural Pest Control, also known as the

Texas Structural Pest Control Act.

4.5. TAC, Title 4, Part 1, Chapter 7, Subchapter H, Structural Pest Control Service

4.6. United States Environmental Protection Agency’s requirements

5. VENDOR QUALIFICATIONS: The vendor must:

Be a company or an individual engaged, or whose partners are engaged in the business of providing pest control services for a minimum of three years within the past five years.

Years of experience of an individual(s) or partner(s) with a minimum of 25% ownership of the company can be applied to the company’s years in business.

5.1. Have a current Business License issued by the TDA’s Structural Pest Control

Service.

5.2. Have a RCCA and CCAs licensed by TDA’s Structural Pest Control Service. The respondent may be the RCCA and the RCCA may perform the services of a CCA.

5.3. Have available qualified staff (Ref. Para. 6.) to respond to multiple requests for services at multiple locations as requested by designated TxDOT representative.

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6. VENDOR PERSONNEL QUALIFICATIONS AND REQUIREMENTS: The vendor must provide the following personnel with the listed qualifications:

6.1. Have a current license issued by TDA in the required category(ies) to perform the pest control services, identifications, and control measures required in this specification.

6.2. Have a minimum of one year of experience within the last two years providing commercial pest control services.

6.3. RCCA must be responsible for the training and supervision of all personnel and oversight of all pest control operations of the business.

6.4. CCA(s) must perform pest control services, identifications, and control measures required in the specification.

6.5. All personnel who will be driving to and from TxDOT work locations must:

6.5.1. Possess a valid driver license acceptable in the state of Texas.

6.5.2. Have no Driving Under Influence (DUI) or Driving While Intoxicated (DWI) incidents on driving record within the past three years.

6.5.3. Have no more than two moving violations on driving record within the past three years.

NOTE: TxDOT reserves the right to request proof of qualifications.

7. SERVICE REQUIREMENTS:

7.1. SNAKE A WAY TREATMENT: The vendor must:

7.1.1. Provide quarterly treatments for 16,880 linear feet total.

7.1.2. Provide snake repellant treatments (e.g., Snake-A-Way EPA Reg #

58630-1).

7.1.3. Apply an 8 to 12-inch barrier around all buildings (except for concreted areas) and an 8 to 12-inch barrier around all fences bordering the facilities.

7.2. ANT CONTROL: The vendor must:

7.2.1. Provide annual treatment for 564,267 square feet of turf total.

7.2.2. Provide once a year treatment for outdoor ant control services, during the month of April. Estmated dispense amounts of chemicals located on Pricing Schedule.

7.2.3. Provide pesticide treatments (e.g., TopChoice Insecticide granules EPA Reg No. 432-1217). Treatments must be designed to control fire ants for up to one year.

7.3. INSPECTION: The vendor must:

7.3.1. Perform an initial inspection of all facilities.

7.3.2. Evaluate the pest control needs at each location.

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7.3.3. Identify, during the initial inspection and ongoing performance of services, problem areas and any equipment, structural features, or management practices that are contributing to pest infestation.

7.3.4. Provide recommendations of measures to eliminate the conditions on the service ticket. (Ref. Para. 7.11.2.14.).

7.4. PEST CONTROL MANAGEMENT PROGRAM: The vendor must:

7.4.1. Submit a written pest control management program within ten working days after the initial inspection to the designated TxDOT representative.

7.4.2. The pest control management program shall outline any site-specific structural, sanitary, or operational changes that would eliminate sources of pest food, water, harborage, and access.

7.4.3. Submit an updated pest control management program after services have been performed, if needed, to the designated TxDOT representative throughout the term of the purchase order.

7.5. SCHEDULE OF SERVICES: The vendor must:

7.5.1. Submit a proposed one-year schedule with the dates and times for the performance of the pest control services for each location with a specified service interval with the pest control management program (Ref. Para.

7.4.).

7.5.2. Coordinate any special scheduling required for specific areas with the designated TxDOT representative (Ref. Paras 13.7.).

7.5.3. Submit a copy of the approved final one-year service schedule to the designated TxDOT representative in a spreadsheet format that outlines the date and time the services shall be performed within five days from the approval of the schedule.

7.5.4. Submit a written request to alter a scheduled date or time for service a minimum of three days prior to the scheduled service date to the designated TxDOT representative for written approval. The designated TxDOT representative will respond in writing within three days of receipt of the request (Ref. Para. 13.10.).

7.5.5. Coordinate changes in scheduled times requested in writing by the designated TxDOT representative for special circumstances due to TxDOT operational requirements. Changes to scheduled times shall be made by mutual consent of the vendor and the designated TxDOT representative.

7.5.6. Submit a new proposed one-year schedule for the following term of service to be approved in writing by the designated TxDOT representative a minimum of one month, but not earlier than two months, prior to completing the services on the current schedule.

7.5.7. Schedule services upon the verbal request from the designated TxDOT representative for locations identified on the solicitation with service intervals on an as needed basis as mutually agreed to by the vendor and the designated TxDOT representative.

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7.6. CHEMICAL APPLICATIONS: The vendor must:

7.6.1. Obtain written approval from the designated TxDOT representative prior to the use of any chemicals (Ref. Para. 13.4.).

7.6.2. Determine the correct type and quantity of chemicals and compounds to be used.

7.6.3. Coordinate the mixing and preparation of chemicals with the designated

TxDOT representative.

7.6.4. Provide applicable SDS for all chemicals to be used in performance of the services to the designated TxDOT representative.

7.7. CONSUMER INFORMATION SHEETS AND PEST CONTROL SIGNS: Provide pest control consumer information sheets and pest control signs to the designated TxDOT representative a minimum of 48 hours prior to the service being performed.

The pest control signs shall provide information to notify employees working at the location of the date the service shall be performed (Ref. Paras. 13.5. and 13.6.).

7.8. QUARTERLY SERVICES: The vendor must:

7.8.1. Perform all scheduled services on the dates as identified and approved on the Schedule of Services (Ref. Para. 7.5.) or as approved or requested by the designated TxDOT representative.

7.8.2. Perform emergency services as requested by the designated TxDOT representative (Ref. Para. 7.9.).

7.8.3. Provide services to control all crawling insects, including but not limited to, roaches, fire and pharaoh ants, silverfish, scorpions, and arachnids for interior and exterior areas to include all exterior perimeter areas up to 15 feet from the building. Service areas shall include lobbies, break rooms, hallways, storage areas, rest rooms, offices, conference rooms, mechanical rooms, restricted areas, all entries, courtyards, expansion areas, weep holes, walkways, and any other areas as specified by the designated TxDOT representative.

NOTE: The pest control services required in the specification do not include service for flying insects, termites, carpenter ants, other wood destroying insects, and other pests. Pest control services not covered by this specification may be requested under additional services (Ref. Para.

7.27.).

7.8.4. Provide services to control all hopping insects, rats, mice, and other rodents, including but not limited to, fleas and crickets on an as needed basis as verbally requested by the designated TxDOT representative or as identified by the vendor on the service ticket and approved in writing by the designated TxDOT representative (Ref. Para. 7.11.). Service areas shall include lobbies, break rooms, hallways, storage areas, rest rooms, offices, conference rooms, mechanical rooms, restricted areas, all entries, courtyards, expansion areas, weep holes, walkways, and any other areas as specified by the designated TxDOT representative.

7.8.5. Provide inside and outside treatment, including but not limited to, the placement of rat, mice or rodent control bait in and around the building, as

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7.8.6. Clearly identify bait boxes, bait blocks, or feeding stations to prevent against accidents and take the necessary precautions to reduce the possibility of accidents to humans and domestic animals.

7.8.7. Remove from the premises and properly dispose of all chemical containers and packaging used in performance of the service and dispose of dead rodents and pests in accordance with all applicable federal, state, and local laws and regulations.

7.9. EMERGENCY SERVICE: The vendor must:

7.9.1. Verbally respond to calls for emergency service from TxDOT within thirty minutes after receipt of request.

7.9.2. Complete emergency services within four hours from receipt of request from the designated TxDOT representative.

7.10. CALL BACK SERVICE DUE TO REINFESTATION: Provide call back services on an as needed basis for reinfestation occurring within thirty days after the initial, scheduled, or emergency treatment date, at no additional cost to TxDOT. Call back services shall be:

7.10.1. Performed during or after regular business hours as requested by the designated TxDOT representative.

7.10.2. Completed within 24 hours of receipt of the request.

7.10.3. Repeated as required to control or eliminate the infestation.

7.11. SERVICE TICKET: The vendor must:

7.11.1. Provide a service ticket for each service performed to the designated

TxDOT representative.

7.11.2. Provide the following information on the service ticket:

7.11.2.1. Service ticket number

7.11.2.2. Complete Purchase Order Number

7.11.2.3. Location address

7.11.2.4. Building number, if applicable

7.11.2.5. Date of service

7.11.2.6. Name and title of the key personnel performing the work

7.11.2.7. Specific pest problems, if applicable

7.11.2.8. Pesticide applications or other treatments provided

7.11.2.9. Devices utilized

7.11.2.10. Specific application sites

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7.11.2.11. Target pest

7.11.2.12. Pest sightings

7.11.2.13. Sanitation or environmental status

7.11.2.14. Building maintenance needs identifying existing conditions contributing to the pest activity and recommendations of measures would eliminate the conditions (Ref. Para. 7.3.3.).

7.11.3. Have the service ticket signed and dated upon completion of the service by the designated TxDOT representative.

7.11.4. Have available qualified staff (Ref. Para. 6.) to respond to multiple requests for services at multiple locations as requested by designated TxDOT representative.

7.12. Perform all work in accordance with all Federal, State, and Local Standards, Codes, Ordinances, Statutes and Regulations Provide a primary point of contact.

7.13. Provide all labor, materials and equipment necessary to meet the requirements of the specified services throughout the term of the purchase order.

7.14. Provide a telephone number monitored, 24 hours a day, seven days per week to contact for service.

7.15. Provide copies of current Business, CCA Technician and Apprentice licenses and the name of the RCCA to the designated TxDOT representative, upon request, throughout the term of the purchase order.

7.16. Conduct driver license checks annually on vendor staff that drive to and from TxDOT work locations to verify compliance with paragraph 6.5.

7.17. Provide an updated list of all vendor personnel or subcontractors at each job site and comply with all security measures required by TxDOT.

7.18. Make arrangements with the designated TxDOT representative prior to off-loading tools and equipment at the job site. Only park in locations assigned by the designated TxDOT representative.

7.19. The vendor shall make prior arrangements with the designated TxDOT representative for access to the building(s) for performance of the service.

7.20. Only park in locations assigned by the designated TxDOT representative.

7.21. Not use restrooms for washing tools and equipment.

7.22. Ensure all personnel are fluent in English with the ability to receive, give, and understand written and oral instructions.

7.23. Ensure personnel are not excessively loud.

7.24. Ensure personnel do not use personal multi-media devices while performing services for TxDOT unless furnished by the vendor to facilitate communication with TxDOT or the vendor.

7.25. Conduct background checks using statewide DPS, Texas, and out-of-state county equivalent verification of criminal and sex offender background checks on all vendor’s permanent and temporary personnel scheduled to work on TxDOT projects prior to beginning service start-up. Upon award, supporting

8-10 documentation confirming the completion of these comprehensive background checks may be subject to review upon request by TxDOT or the TxDOT designee, or both, prior to beginning the service. Failure to produce the requested documentation may be cause for cancellation of the contract. Background checks must be within the last year of contract execution date and must be completed on any new employees throughout the life of the contract. The background checks must include, but not be limited to, the following:

7.25.1. Social Security number verification.

7.25.2. Statewide criminal and sex offender records for all Texas counties and out-of-state county equivalents based on the current and previous addresses of the applicant for the past seven years.

7.26. Begin work within 10 calendar days after the issuance of written authorization from the authorized TxDOT representative.

7.27. Provide additional services necessary to complete work. Additional services are identified as work needed to return the equipment or work area, or both, to its properly functioning or original condition. Additional services may include, but not be limited to, code upgrades, installations, fabrication work, sheet-metal work, painting and drywall, electrical, concrete, or flooring repair. These services must be billed at the same rates bid by the respondent.

The vendor must provide a cost estimate including all materials, labor, and equipment required to perform the additional services to the designated TxDOT representative not to exceed $10,000. TxDOT will review and approve or deny the additional service. TxDOT reserves the right to obtain service under a separate contract if it serves the best interest of TxDOT.

8. WARRANTY REQUIREMENTS

8.1. PERFORMANCE WARRANTY: Work performed under the contract must meet all applicable standards and codes. The vendor must guarantee all work included in the contract against any defects in workmanship and satisfactorily correct, at no cost to TxDOT, any such defect that may become apparent within a period of one year after completion of work. The warranty period shall commence upon date of acceptance by TxDOT.

9. VENDOR PERFORMANCE: Vendor performance will be monitored on a regular basis by TxDOT.

9.1. An unsatisfactory performance determination includes, but is not limited to:

9.1.1. One service “call back” to correct the same problem within 30 calendar days.

9.1.2. Failure to deliver any portion of the work.

9.1.3. One instance within one year of vendor personnel assigned to an authorized service call not having the license required to perform the service.

9.1.4. Two instances within one year of response time, as defined in this specification, to an authorized service call exceeding the time limit (Ref.

Paras. 7.8.1., 7.9.2., and 7.10.2.).

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9.1.5. Any requirement not met as outlined in the service requirements determined by TxDOT.

NOTE: Unsatisfactory performance may result in a negative vendor performance report, or cancellation of the contract or both, in addition to any other rights, liquidated damages and remedies provided by the contract or allowed by law.

9.2. An exceptional performance determination includes, but is not limited to:

9.2.1. Deliverables made early upon TxDOT personnel request.

9.2.2. Product upgrade substitution suggested and accepted at no additional cost to TxDOT.

9.2.3. Vendor commended for exceptional customer service, exceptional service provided.

10. TRAVEL: All travel and per diem must be included in the unit price.

11. CONFLICT OF INTEREST: The vendor, vendor’s personnel, and vendor’s subcontractor(s) affirm not to have acquired and agree not to acquire any interest during the term of the contract that would conflict in any manner with the performance of the vendor’s obligations in regards to services authorized.

12. ADDITIONAL INVOICING INSTRUCTIONS: The vendor must:

12.1. Invoice in accordance with Paragraph 4.03 of the Terms and Conditions attached and include the additional information listed below:

12.1.1. Location of service.

12.1.2. Technician’s name with hours totaled.

13. TxDOT RESPONSIBILITIES: TxDOT will:

13.1. Provide a contract manager as the point of contact.

13.2. Provide a point of contact for each location.

13.3. Approve service schedules prior to the vendor beginning work (Ref. Para. 7.5.).

13.4. Approve all chemicals to be used to perform services within two business days of receipt (Ref. Para. 7.8.1.).

13.5. Post the Pest Control Signs provided by the vendor (Ref. Para. 7.9.).

13.6. Provide the Consumer Information Sheets, provided by the vendor, to TxDOT employees (Ref. Para. 7.7.).

13.7. Inform the vendor of any restrictions or areas requiring special scheduling (Ref. Para.

7.5.2.).

13.8. Make reasonable arrangements to make building(s) available to the vendor for the performance of service under the purchase order. The designated TxDOT representative will escort the vendor’s personnel to all locked areas.

13.9. Identify and discuss with the vendor any known problem areas or specific pest problems in the building.

13.10. Respond to vendor’s written requests to alter service dates within three business days from receipt of the request (Ref. Para. 7.5.4.).

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13.11. Provide TxDOT issued access badges to vendor’s personnel (Ref. Para. 7.19.).

14. TRANSITION OF TxDOT PROPERTY: TxDOT will provide assistance as needed for the efficient and smooth transfer of all TxDOT property, including but not limited to:

Publications, documents, property, equipment, and other material to which TxDOT retains ownership rights related to work provided under a previous or current contract.

14.1. BEGINNING PHASE: The vendor shall, at the request of TxDOT, be responsible for contacting the previous vendor to request the transfer of all TxDOT property.

The transition of TxDOT’s property must occur within an agreed-upon time frame to assure the new vendor can begin providing services as required by TxDOT.

14.2. CANCELLATION OR TERMINATION OF THE CONTRACT: At the end of the contract term or if the contract is cancelled by either party, the vendor(s) must return all TxDOT property to TxDOT or transfer all TxDOT property to the TxDOT designated vendor(s) immediately upon TxDOT’s request.

15. CONTRACT ADMINISTRATION: Administration of the contract is a joint responsibility of the TxDOT contract administrator and TxDOT purchasing staff. Purchasing staff will be responsible for administering the contractual business relationship with the vendor.

15.1. Any proposed changes to work to be performed, whether initiated by TxDOT or the vendor, must receive final written approval in the form of a Purchase Order Change Notice signed by the authorized TxDOT purchasing agent.

15.2. Upon issuance of contract, TxDOT will designate an individual to serve as the contract manager and point of contact between the agency and the vendor. The contract manager does not have any express or implied authority to vary the terms of the contract, amend the contract in any way, or waive strict performance of the terms or conditions of the contract. This individual’s contract management and contract administration responsibilities include, but are not limited to:

15.2.1. Monitoring the vendor’s progress and performance and ensuring services conform to established specification requirements.

15.2.2. Managing the financial aspects of the contract including approval of payments.

15.2.3. Meeting with the vendor as needed to review progress, discuss problems, and consider necessary action.

15.2.4. Identifying a breach of contract by assessing the difference between contract performance and non-performance.

15.2.5. Other areas as identified by the State of Texas Procurement and Contract

Management Guide version 3.0.