ESBD_395823_1739391813840_10 Reference Form.pdf
PDF 269 KB Posted
- Solicitation number
- 2025-1034
- Issued by
- Hidalgo County, Texas
About this file
This is a District Reference Form from McAllen Independent School District's Purchasing Services department, located in McAllen, TX. The form requests references to be submitted by Wednesday, February 26, 2025, before 3:00 PM via email to emontes@mcallenisd.net. The form is designed to evaluate vendor performance and requires information about both the vendor being referenced and their contract term.
The evaluation form consists of five questions focused on assessing vendor performance across multiple dimensions including product/service satisfaction, customer service responsiveness, professional relationships, and likelihood of recommendation. The rating system uses a four-point scale (Excellent, Good, Fair, Poor) for the first three questions and a three-point likelihood scale for recommendations. The form requires detailed contact information from the reference provider, including name, title, signature, email address, phone number, and completion date.
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Text version
Laura Williams Director of Purchasing Services
McAllen Independent School District | 2000 N. 23rd Street, McAllen, TX 78501 | Phone: (956) 657-4480 | Fax: (956) 657-4481
DISTRICT REFERENCE FORM
Please complete and return this reference form, to emontes@mcallenisd.net by Wednesday, February 26, 2025, before 3:00 PM, for the following firm/company:
Name of Business Contract Term
1. Rate your level of satisfaction with products, pricing and/or services provided by the above-named vendor:
☐Excellent ☐Good ☐Fair ☐Poor
2. Rate the Vendor's overall customer service and timeliness in response to customer service inquiries, issues and resolutions:
☐Excellent ☐Good ☐Fair ☐Poor
3. Rate the professional relationship and communication between the Vendor and your company:
☐Excellent ☐Good ☐Fair ☐Poor
4. How likely are you to recommend this vendor to others in the future?
☐Highly likely ☐Likely ☐Unlikely
5. Please explain the reason for your response to Question 4. ________________________
Reference prepared by:
Name Signature
Title Email Address
Phone Number Date Completed mailto:emontes@mcallenisd.net
| Name of Business: |
| Contract Term: |
| Excellent: Off |
| Good: Off |
| Fair: Off |
| Poor: Off |
| Excellent_2: Off |
| Good_2: Off |
| Fair_2: Off |
| Poor_2: Off |
| Excellent_3: Off |
| Good_3: Off |
| Fair_3: Off |
| Poor_3: Off |
| Highly likely: Off |
| Likely: Off |
| Unlikely: Off |
| 5 Please explain the reason for your response to Question 4: |
| 1: |
| 2: |
| Name: |
| Title: |
| Email Address: |
| Phone Number: |
| Date Completed: |
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