ESBD_383198_1732218433731_Exhibit C - Cleaning Service Description - Day and Evening.pdf

Exhibit C Cleaning Service Description - Day/Evening

All PCPF Property Management Buildings

DAYTIME SERVICES

MINIMUM STANDARD CLEANING EXPECTATIONS

GENERAL INFORMATION

A. General Duties of Day Personnel

1. Police entrances in and out. Remove all debris from carpet.

2. Police lobbies and clean debris or trash from areas

3. Police all restrooms to restock paper and soap product supply and spot clean floors as necessary. Restrooms will be closed when mopping is being performed. Remove excess trash. Ensure all restroom areas are tidy, including sinks and stalls.

4. Clean glass entrance doors at all entrances.

5. Respond to spillages, water pipe leaks, heavy trash pick-up and occasional special event and office cleaning.

6. All day workers must understand (speak, read, and write) English.

7. Spot clean elevators, as needed, due to heavy use during the day.

8. Responsible for trash removal to on-site compactors.

9. Vacuum and clean specific areas that may be locked or unavailable at night.

10. Available for special cleaning due to mishaps, isolation and Terminal cleans (also replacing curtains).

11. Available for special cleaning of activity rooms, lobbies, and lounges, if required.

12. Available to replace any cubicle/privacy curtains as needed.

13. Available to remove Biohazard waste (red bags), sharps containers (3/4 full), and biohazard Bins as requested into designated areas and replace with new empty Biohazard Bins/bags/sharps containers.

14. Call 3-5000 on any compactors reaching full capacity.

15. Respond to 3-5000 housekeeping work orders. Report to supervisor any repair needs such as lights out, damaged ceiling, carpet tiles or VCT flooring, loose toilet seats, etc.

The following services will be performed at the frequencies noted, as a minimum (Cleaning start time 5:00p.m).

Daily Services (5 days/week) (excluding holidays)

a. Clean desks, chairs, and other office furniture. Wipe clean only when desktop is clear of all paperwork.

b. Empty all wastebaskets and return them to their proper places and carry trash to pick-up area. All trash will be removed from, the Building to a M.D.

Anderson approved trash compactor/disposal area.

c. Damp wipes all wastebaskets and replace plastic liners when needed.

d. Spot clean around wall switches in all offices and lobbies.

e. Clean and polish drinking fountains.

f. Sweep and pick-up around outside building entrances, and immediate perimeter surrounding the building.

g. Wet mop spillages, as required.

h. Vacuum all carpets and carpet mats.

i. Daily scrubbing of floors lobbies and corridors.

j. Clean all doors, and close door upon completion. Office lights must be turned off.

k. Public telephones are to be cleaned, and disinfected.

l. Spot clean walls, cabinets, sinks, and baseboards

m. Clean surrounding areas of trash dumpster.

n. Clean, replace, and remove Biohazard waste(red bags), sharps containers(3/4 full), and biohazard bins

o. Maintain vinyl tile and other hard floors in all areas to keep clean and highly shined. Scrubbing and cleaning of floors nightly is required.

a. Dust ledges and windowsills.

b. Perform high and low dusting.

c. Dust file cabinets and flat surfaces.

d. Dust furniture.

e. Spot wash walls, doors, jams.

f. Clean lounge furniture, including all waiting areas.

g. Dust all vents.

h. Remove cobwebs and other residue from primary and secondary entrances.

a. Dust ledges and picture moldings and frames.

b. Dust and clean mini blinds.

c. Clean interior glass partitions.

d. High dust door tops, tops of partitions and high ledges.

e. Clean glass entrance to main lobby (inside and out)

RESTROOM SERVICE

Daily Service (5 days/week)

a. Empty and wipe out all wastepaper containers.

b. Polish all metal and mirrors.

c. Clean and disinfect all lavatory fixtures.

d. Sinks, toilet bowls, showers, and urinals are to be always kept free of scale.

e. Wash underside and top of toilet seats.

f. Refill soap, towel, tissue containers, seat covers and sanitary napkins.

g. Wipe down walls around lavatories, urinals, commodes, and showers.

h. Basins and commodes are to be disinfected.

i. Dust mop and wet mop with disinfectant all ceramic, vinyl, and ceramic floors. Scrub floors monthly.

j. Placement and disposal of sanitary waxed bags in restroom stalls.

Weekly Service

1. Brush down vents.

2. Perform high dusting.

3. Wash down ceramic tile walls and compartment partitions.

4. Dust all furniture and vacuum all upholstery.

FLOOR SERVICE

1) All floors are to be vacuumed, swept, or dust mopped and wet mopped daily, except as noted in carpet requirements.

2) All corridor and lobby floors are to be scrubbed daily, spot cleaned, stripped, sealed, Carpet Cleaning and re-waxed four (4) per year, or as needed.

3) All hard surface floors, other than corridor floors, are to be buffed/scrubbed once per week, stripped and re-waxed four (4) per year, or as needed.

OTHER SERVICE/FREQUENCIES

1) Wash inside surfaces of all glass windows (twice yearly). To be coordinated with an M.D. Anderson representative.

2) All carpeted areas including mats, indoors and outdoors, are to be shampooed and/or deep water extracted every six (6) months or more, if needed. All carpeting to be spot cleaned and vacuumed daily in high traffic areas and when needed.

3) Draperies are to be vacuumed semi-annually, November and June.

4) Any Building emergency call 3-5000 and notify maintenance on site.

5) Spot shampoo furniture (chairs, sofas, etc.) once per year , and when requested, or as needed.

6) Report to supervisor all repair needs. (Lights out, loose toilet seats, torn carpet…)

7) Change Cubicle/Privacy Curtain as requested through service calls (Terminal Cleans)and PM Semi-Annually.

8) Available to perform Isolation/Terminal Clean as requested in Pharmacy, clinics, and any other areas as needed.

9) All indoor mats to be cleaned weekly, unless noted otherwise in other tasks, sterile processing, or procedure suites.

Space Type - 200 - Laboratory Facilities

Level 1 Level 2 Level 3

Expectations Expectations Expectations Trash cans will appear to have been emptied Bio-Hazard Waste(red bags and red containers) has been removed.

Cabinet faces and doors are clean and free of spots Water coolers will be clean and free of spots.

Glass partitions and doors will be free of dust and spots Carpets appear to be having been vacuumed.

Carpets are free of spots and stains.

Hard surface floors will have a high shine Hard surface floors are clean and free of dust.

Hard surface floors have been buffed/free of marks Baseboards are clean and free of dust/finish buildup Ceiling vents and light fixtures are clean.

Furniture and ledges are clean and free of dust

Trash cans will appear to have been emptied.

Bio-Hazard Waste(red bags and red containers) has been removed.

Cabinet faces and doors show minor need of cleaning Water coolers will be clean but may have minor spots Glass partitions/doors may have minor dust/spots Carpets may show minor need of vacuuming.

Carpets show minor need of spotting and cleaning Hard surface floors may have a medium shine Hard surface floors show minor need of cleaning Hard surface floors show minor need of buffing Baseboards have minor dust/finish buildup.

Ceiling vents and lights show minor need of cleaning Furniture and ledges show minor need of cleaning

Trash cans will appear to have been emptied.

Bio-Hazard Waste(red bags and red containers) has been removed.

Cabinet faces and doors show need of cleaning.

Water coolers will be free of smudges, and water buildup.

Glass partitions show need of cleaning 40% Carpets show need of vacuuming.

Carpets need to be spot cleaned/shampooed Hard surface floors may need to be recoated, Hard surface floors may need dusting and wet mopping Hard surface floors need buffing/marks removed Baseboards need cleaning and dust removed.

Ceiling vents and light fixtures need cleaning Furniture and ledges need cleaning

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Empty and reline trash containers (Daily)

REMOVE BIO-HAZARD WASTE AS INSTRUCTED

Wipe down cabinet faces and doors.

Clean water coolers. Polish metal surfaces Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Clean baseboards including corners.

Clean vents and light fixtures as instructed Dust, spot clean desk/tables as instructed Dust all areas(above blanket warmers/ice machines/refrigerators)

Empty and reline trash containers (Daily)

REMOVE BIO-HAZARD WASTE AS INSTRUCTED

Wipe down cabinet faces and doors.

Clean water coolers. Polish metal surfaces.

Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Clean baseboards including corners.

Clean vents and light fixtures as instructed Dust, spot clean desks/tables as instructed Dust all areas

Empty and reline trash containers (Daily)

REMOVE BIO-HAZARD WASTE AS INSTRUCTED

Wipe down cabinet faces and doors.

Clean water coolers. Polish metal surfaces Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Clean baseboards including corners.

Clean vents and light fixtures as instructed Dust, spot clean desks /tables as instructed Dust all areas Scrub and Topcoat Hard surface floors

Daily 2x Week Weekly

Rooms included: 210 - Class Laboratory, 215 - Class Laboratory Service, 220 - Special Class Laboratory, 225 - Special Class Lab Service, 235 - Individual Study Lab Service, 250 - Non-Class Laboratory, 251 - Institutional Core Laboratory, 252 - Lab/ Office, 254 - Environmental Room, 255 - Non_Class Lab Service, 256 - Dark Room, 257 - Cold Room/Walk-in, 258 - Incubator/Walk-in, 259 - Glassware Prep and Sterilization, 260 - Stock/Balance Room, 261 - Tissue Culture Facility, 262 - Equipment Room, 263 - Radioisot or Biohaz Stor., 264

- Freezer, 265 - Microscopy, 266 - Radioisotope Room Notice: These room groupings require the vendor to comply with all items contained in the SPECIAL INSTRUCTIONS SECTION of the SCOPE OF WORK (Rider101)

Space Type - 300 - Office Facilities

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets will not need vacuuming.

Carpets will not have spots or stains Hard surface floors will have a high shine.

Hard surface floors will be free of dust and marks Hard surface floors will not need buffing.

All areas high and low will be dust free Furniture/chairs cleaned as instructed Sinks in coffee areas are clean

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets may have areas that need vacuuming Carpets may show minor spotting and stains Hard surface floors may have a medium shine.

Hard surface floors and corners may have some dust Hard surface floors show minor need of buffing Areas show minor need of dusting, high and low Furniture/chairs cleaned as instructed.

Coffee areas show minor need of cleaning

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets show need of vacuuming.

Carpets show need of spot cleaning Hard surface floors need buffing.

Hard surface floors show need of dust removal Hard surface floors all areas need buffing Areas show need of complete dusting Furniture/chairs cleaned as instructed.

Coffee areas show need of complete cleaning

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Empty and reline trash containers (Daily) Empty all recycling containers.

Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Perform cleaning of furniture/chairs as instructed Buff hard surface floors.

Dust all areas

Empty and reline trash containers (Daily) Empty all recycling containers.

Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Perform cleaning of furniture/chairs as instructed Buff hard surface floors.

Dust all areas

Empty and reline trash containers (Daily) Empty all recycling containers.

Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Perform cleaning of furniture/chairs as instructed Buff hard surface floors.

Dust all areas

Rooms include : 310 - Office, 311 - Workstation, 312 - Multi person office, 313 - Reception, 314 - Break Room, 315 - Office Service, 316 - Private Restroom, 317 - File room/area, 318 - Working mothers' room, 320 - Vault/Walk-in, 321 - Secured file, 356 - Collaboration Room

Space Types - 350-Conference Room and 100 - Classroom

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets will not need vacuuming.

Carpets will not have spots or stains Hard surface floors will have a high shine.

Hard surface floors will be free of dust and marks Hard surface floors will not need buffing.

All areas high and low will be dust free Tables will be clean/polished/free of dust Chairs will be clean/free of dust

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets may have areas that need vacuuming Carpets may show minor spotting and stains Hard surface floors may have a medium shine.

Hard surface floors and corners may have some dust Hard surface floors show minor need of buffing Areas show minor need of dusting, high and low Tables show some need of cleaning and dusting Chairs show minor need of cleaning and dusting

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets show need of vacuuming.

Carpets show need of spot cleaning Hard surface floors need buffing.

Hard surface floors show need of dust removal Hard surface floors all areas need buffing Areas show need of complete dusting.

Tables need cleaning, polish and dusting Chairs need cleaning and dusting

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Empty and reline trash containers (Daily) Empty all recycling containers.

Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas as needed Clean/polish tables & chairs

Empty and reline trash containers (Daily) Empty all recycling containers.

Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas as needed Clean/polish tables & chairs

Empty and reline trash containers (Daily) Empty all recycling containers.

Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas as needed Clean/polish tables & chairs

Rooms include: 350 - Conference, 355 - Conference Room Service, 110 - Classroom, 111 - Computer equipped classroom, 115 - Classroom Service

Space Type - 400 - Study Facilities

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets will not need vacuuming.

Carpets will not have spots or stains Hard surface floors will have a high shine.

Hard surface floors will be free of dust and marks Hard surface floors will not need buffing.

All areas high and low will be dust free Sinks in coffee areas are clean

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets may have areas that need vacuuming Carpets may show minor spotting and stains Hard surface floors may have a medium shine.

Hard surface floors and corners may have some dust Hard surface floors show minor need of buffing Areas show minor need of dusting, high and low Coffee areas show minor need of cleaning

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets show need of vacuuming.

Carpets show need of spot cleaning Hard surface floors need buffing.

Hard surface floors show need of dust removal Hard surface floors all areas need buffing Areas show need of complete dusting.

Coffee areas show need of complete cleaning

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Empty and reline trash containers - Daily & As Needed Empty all recycling containers - Daily & As Needed Vacuum carpets.

Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas

Empty and reline trash containers - Daily & As Needed Empty all recycling containers - Daily & As Needed Vacuum carpets.

Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas

Empty and reline trash containers - Daily & As Needed Empty all recycling containers - Daily & As Needed Vacuum carpets.

Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors

Rooms include: 410 - Reading/Study Room, 420 - Stack, 430 - Open Stack Reading Room, 440 - Processing Room (Dark Rm), 455 - Study Service

Space Type - 500 - Special Use Facilities

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets will not need vacuuming.

Carpets will not have spots or stains Hard surface floors will have a high shine.

Hard surface floors will be free of dust and marks Hard surface floors will not need buffing.

Desks, tables will be free of dust and spots All areas high and low will be dust free

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets may have areas that need vacuuming Carpets may show minor spotting and stains Hard surface floors may have a medium shine.

Hard surface floors and corners may have some dust Hard surface floors show minor need of buffing Desk, tables have minor dust and spots.

Areas show minor need of dusting, high and low

Trash cans willl appear to have been emptied Trash and recycle will have been removed Carpets show need of vacuuming.

Carpets show need of spot cleaning Hard surface floors need buffing.

Hard surface floors show need of dust removal Hard surface floors all areas need buffing.

Desks, tables show need of cleaning as appropriate Areas show need of complete dusting

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Empty and reline trash containers Empty all recycling containers Vacuum carpets.

Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust, spot clean desk/tables as instructed Dust all areas

Empty and reline trash containers Empty all recycling containers Vacuum carpets.

Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust, spot clean desks/tables as instructed Dust all areas

Empty and reline trash containers Empty all recycling containers Vacuum carpets.

Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust, spot clean desks /tables as instructed

Rooms include: 510 - Armory, 520 - Athletic/Physical Education, 525 - Physical Education Service, 530 - Audio/Visual Radio/TV, 535 - Audio/Vis Radio/TV Service, 551 - Training room, 555 - Demonstration Facility Service, 560 - Field Service Facility, 570 - Animal Quarters, 575 - Animal Quarters Service, 580 - Greenhouse, 585 - Greenhouse Service, 590 - Other

Space Type - 600- General Use Facilities

Furniture will be free of dust and stains Tables & chairs will be free of stains and dust Glass surfaces will be clean and free of spots.

All doors/door frames/hardware will be clean and free of dust/stains and marks.

Walls will be free of spots, stains, and marks.

Waste containers are clean & appear to be emptied Waste containers will have appropriate size liners Hard surface floors will have a high shine.

Carpets are clean and vacuumed Baseboards/corners clean & free of dust/debris.

Area shows evidence of loose trash/debris being removed

Furniture shows minor dust and stains Tables & chairs show minor dust and stains.

Glass surfaces show minor need for cleaning & spotting Doors/frames/hardware show minor need of cleaning and removal of dust/stains and marks.

Walls may have minor spots, stains, and marks.

Waste containers show minor need for cleaning/emptying Waste containers have minor need for appropriate liners Hard surface floors have medium shine/some marks Carpets show spots and need to vacuum Baseboards/corners have minor dust and debris.

Minor amount of loose trash/debris is present

Furniture appears to need cleaning Tables & chairs appear to need cleaning Glass surface needs cleaning and has spots.

Doors/frames/hardware need cleaning and stains removed Walls show evidence of needing cleaning.

Waste containers need cleaning & emptying Waste containers need liners replaced.

Hard surface floors need finish/buffing Carpets have spots need vacuum/shampoo Baseboards/corners have dust & debris Area has loose trash and debris

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Dust and clean furniture Dust and clean chairs and tables Clean glass surfaces and spot cleaning as needed Clean doors/frames/hardware Clean and spot clean walls Clean waste containers/empty/reline daily Dust mop/wet mop hard surface floors Vacuum and spot clean carpets Clean and dust baseboards and corners Remove loose trash/debris daily & as needed

Dust and clean furniture Dust and clean chairs and tables Clean glass surfaces and spot cleaning as needed Clean doors/frames/hardware Clean and spot clean walls Clean waste containers/empty/reline daily Dust mop/wet mop hard surface floors Vacuum and spot clean carpets Clean and dust baseboards and corners Remove loose trash/debris daily & as needed

Dust and clean furniture Dust and clean chairs and tables Clean glass surfaces and spot cleaning as needed Clean doors/frames/hardware Clean and spot clean walls Clean waste containers/empty/reline daily Dust mop/wet mop hard surface floors Vacuum and spot clean carpets Clean and dust baseboards and corners Remove loose trash/debris daily & as needed

Rooms include: 610 - Assembly (Chapel), 611 - Meditation Room, 612 - Auditorium, 615 - Assembly Service, 620 - Exhibition, 630 - Food Facilities, 635 - Food Facilities Service, 640

- Day Care, 645 - Day Care Service, 650 - Lounge, 651 - Atrium, 655 - Lounge Service, 660 - Merchandising Facilities, 662 - Beauty Shop, 665 - Merchandise Facility Service, 680 - Meeting Room, 681 - Multi-purpose room, 685 - Meeting Room Service, 690 - Locker Room

Space Type - 670-Recreation

Area has been policed at beginning of shift Supplies and towels are sufficient for shift Trash cans appear to have been emptied Entrance appears to have been cleaned Equipment appears to have been cleaned Showers are clean with not spots Sinks, and other fixtures are clean with no spots Walls, Mirrors are free of marks and no damage Floors are clean with no build up or dust All workout areas are free of dust and debris Locker rooms are clean and free of debris Carpet appears to have been vacuumed w/no spots

Area appears to need minor policing Supplies and towels show minor need of replacing Trash cans appear to have been emptied Entrances show some minor need for cleaning Equipment has minor need of cleaning Showers show minor need of cleaning Sinks and fixtures have minor spotting Walls, Mirrors have some marks and some minor dust Floors show minor need to buff and spot clean Work area has minor dust and some minor debris Locke rooms have minor dust and debris Carpet shows minor need for vacuum and spotting

Area shows need for policing Supplies and Towel need replenishing Trash cans appear to have been emptied Entrances show need of policing and cleaning Equipment shows need for cleaning Showers show need for cleaning Sinks and fixtures show need for cleaning Walls, Mirrors show need for complete cleaning Floors show need for complete cleaning Work area needs dusting and debris removal Locker rooms show need for dusting Carpet shows need for vacuum and spotting

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Check towels and supplies - replenish Police areas at beginning of shift and during Empty trash and reline cans - Daily & As Needed Clean and disinfect showers and fixtures Replace shower curtains Clean walls and counters Clean floors etc. in locker rooms Vacuum and spot clean carpets

Towels and supplies should be checked and replenished Determine If area needs policing Empty trash and reline cans - Daily & As Needed Check showers and determine level of cleaning Check shower curtains and determine replacements Clean walls and counters after checking Floors should be checked in locker rooms Check carpet for need to vacuum

Towels and supplies are below "Par" level Area has been checked for policing needs Empty trash and reline cans - Daily & As Needed Showers have been cleaned as needed Replace shower curtains when needed Walls have been cleaned in selected areas Floors are checked in selected areas Carpet has been vacuumed in selected areas

Rooms include: Fitness Center, 670 - Recreation, 675 - Recreation Service

Space Type – 700 - Support Facilities

Furniture will be free of dust and stains Tables & chairs will be free of stains and dust Glass surfaces will be clean and free of spots All doors/door frames/hardware will be clean and free of dust/stains and marks.

Walls will be free of spots, stains, and marks Waste containers are clean & appear to be emptied Waste containers will have appropriate size liners Hard surface floors will have a high shine All dispensers are filled and clean Sinks and counters are clean and free of spots Baseboards/corners clean & free of dust/debris Area shows evidence of loose trash/debris being removed

Furniture shows minor dust and stains Tables & chairs show minor dust and stains Glass surfaces show minor need for cleaning & spotting Doors/frames/hardware show minor need of cleaning and removal of dust/stains and marks Walls may have minor spots, stains and marks Waste containers show minor need for cleaning/emptying Waste containers have minor need for appropriate liners Hard surface floors have medium shine/some marks Dispensers show some need of filling Sinks and counters show minor need for cleaning Baseboards/corners have minor dust and debris Minor amount of loose trash/debris is present

Furniture appears to need cleaning Tables & chairs appear to need cleaning Glass surface needs cleaning and has spots Doors/frames/hardware need cleaning and stains removed Walls show evidence of needing cleaning Waste containers need cleaning & emptying Waste containers need liners replaced Hard surface floors need finish/buffing Dispensers need to be filled Sinks and counters are in need of cleaning Baseboards/corners have dust & debris Area has loose trash and debris

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Dust and clean furniture Dust and clean chairs and tables Clean glass surfaces and spot cleaning as needed Clean doors/frames/hardware Clean and spot clean walls Clean waste containers/empty/reline daily Dust mop/wet mop hard surface floors Fill all soap and towel dispensers Clean and dust baseboards and corners Remove loose trash/debris daily & as needed

Dust and clean furniture Dust and clean chairs and tables Clean glass surfaces and spot cleaning as needed Clean doors/frames/hardware Clean and spot clean walls Clean waste containers/empty/reline daily Dust mop/wet mop hard surface floors Fill all soap and towel dispensers Clean and dust baseboards and corners Remove loose trash/debris daily & as needed

Dust and clean furniture Dust and clean chairs and tables Clean glass surfaces and spot cleaning as needed Clean doors/frames/hardware Clean and spot clean walls Clean waste containers/empty/reline daily Dust mop/wet mop hard surface floors Fill all soap and towel dispensers Clean and dust baseboards and corners Remove loose trash/debris daily & as needed

Rooms include: 720 - Shop, 725 - Shop Service, 730 - Storage, 735 - Storage Service, 740 - Vehicle Storage Facility, 745 - Vehicle Store Facility Service, 750 - Central Service, 755 - Central Service Support, 760 - Hazardous Materials Storage, 780 - Central Laundry, 785 - Central Laundry Service

Space Type - 710-Data Processing/Computer

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets will not need vacuuming Carpets will not have spots or stains Hard surface floors will have a high shine Hard surface floors will be free of dust and marks Hard surface floors will not need buffing All areas high and low will be dust free

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets may have areas that need vacuuming Carpets may show minor spotting and stains Hard surface floors may have a medium shine Hard surface floors and corners may have some dust Hard surface floors show minor need of buffing Areas show minor need of dusting, high and low

Trash cans will appear to have been emptied Trash and recycle will have been removed Carpets show need of vacuuming Carpets show need of spot cleaning Hard surface floors need buffing Hard surface floors show need of dust removal Hard surface floors all areas need buffing Areas show need of complete dusting

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Empty and reline trash containers (Daily) Empty all recycling containers Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas

Empty and reline trash containers (Daily) Empty all recycling containers Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas

Empty and reline trash containers (Daily) Empty all recycling containers Vacuum carpets Spot clean carpets Dust mop and wet mop hard surface floors Buff hard surface floors

Rooms include: 710 - Data Processing/Computer, 715 - Data Process/Computer Service

Space Type - 800 Healthcare Facilities

Trash cans will appear to have been emptied Trash/biohazard/recycle will have been removed (red bags and red containers) has been removed Sharps containers will be replaced at the fill mark(3/4 marks) Hard surface floors will have a high shine Hard surface floors will be free of dust and marks Hard surface floors will not need wet mopping Hard surface floors will not need buffing All areas high and low will be dust free Counters will be clean and free of spots and dust Sinks will be clean and free of spots Treatment tables will be clean and free of spots Walls/Handrails will be clean of spots/stains/dust Furniture will be clean and free of dust High Touch Areas (CDC Checklist) cleaned and disinfected

Trash cans will appear to have been emptied Trash/biohazard/recycle will have been removed Dispensers may appear to need filling Sharps containers will be replaced at the fill mark Hard Surface floors will have a medium shine Hard surface floors may have minor marks and dust Hard surface floors may have minor spots Hard surface floors show some need of buffing Areas high and low may have minor dust Counters will be clean and free of spots and dust Sinks will be clean and free of spots Treatment tables will be clean and free of spots Walls/handrails may show minor need of cleaning Furniture shows minor need of cleaning and dusting

Trash cans will appear to have been emptied Trash/biohazard/recycle will have been remove Dispensers need filling Sharps containers will be replaced at the fill mark Hard surface floors have minimum shine Hard surface floors show marks and dust Hard surface have spots and need mopping Hard surface floors all areas need buffing Areas show need of complete dusting Counters will be clean and free of spots and dust Sinks will be clean and free of spots Treatment tables will be clean and free of spots Walls/handrails need cleaning Furniture shows need of cleaning and dusting

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Empty and reline trash containers (Daily) Empty all recycling containers Fill dispensers as appropriate Remove all ¾ full sharps containers/replace Replace daily and nightly all red biohazard bags container Dust mop and wet mop hard surface floors Buff hard surface floors Dust all areas as needed Clean and polish sinks, Ice Machines, blanket warmers Clean and disinfect counter tops Wipe down and clean walls and handrails and room number placards .

Clean furniture as appropriate Clean treatment tables as instructed Perform Terminal/Isolation cleans as needed.

Clean and disinfect high touch areas(Daily, see definition attachment)

Empty and reline trash containers (Daily) Empty all recycling containers Check dispensers fill as appropriate Check sharps containers replace as needed Dust mop and wet mop hard surface floors Buff hard surface floors Dust areas as needed Clean and polish sinks Clean and disinfect counter tops Wipe down and clean walls and handrails Clean furniture as appropriate Clean treatment tables as instructed Clean and disinfect high touch areas(see definition attachment)

Empty and reline trash containers (Daily) Empty all recycling containers Check dispensers and fill as appropriate Check sharps containers replace as needed Dust mop and wet mop hard surface floors Buff hard surface floors Dust areas as needed Clean and polish sinks Clean and disinfect counter tops Wipe down and clean walls and handrails Clean furniture as appropriate Clean treatment tables as instructed Clean and disinfect high touch areas( see definition attachment)

Rooms typically maintained at a level 1 only include: 801 - Patient Activity Room, 803 - Patient Holding Area, 804 - Consult room, 805 - Patient education room, 810 - Patient Bedroom, 811

- Isolation patient bedroom, 815 - Patient Bedroom Service, 820 - Patient Bathroom, 830 - Nurse Station, 831 - Physician Station, 832 - Clerical Station, 835 - Nurse Station Service, 836 - Nursing locker room, 840 - Surgery, 841 - Scrub and Sterilization, 842 - Instrument Preparation, 843 – Intensive Care, 845 - Surgery Service, 846 - Post Operative Care, 850 - Healthcare Treatment, 851 - Examination, 852 - Treatment Control Room, 855 - Treatment/ Examination Service, 857, - Dressing room, 860 - Diagnostic Support Laboratory, 861 - Blood Bank, 865 - Diagnostic Support Laboratory Service, 871 - Pharmacy, 880 - Healthcare Public Waiting, 881 - Lobby, 882 - Family Room (Living), 885 - Restrooms (Public), Other rooms include: 833 - Nurse Conference Room, 834 - Physician Conference Room, 837 - Nursing lounge/break room, 847 - Tank Storage (Patient Care), 848 - Healthcare Service, 849 - Stretcher Bay, 853 - Radiotherapy Treat Equip, 854 - Linen Storage, 856 - Medical Records - Dictation, 858 - Clean Utility, 859 - Dirty Utility, 862 - Morgue/Autopsy, 870 - Healthcare Supplies, 890 - Staff On-Call Facility, 895 - Staff On-Call Facility Service

Space Type - W04 - Loading Dock

Loading dock is free of debris and trash Trench drains are cleared and free of dirt, trash, debris Loading dock is clean and free of stains and spots Walking areas are clean and free of trash and debris Dock stairs are clean and free of trash and debris Waste containers appear to have been emptied Waste containers have appropriate liners Area around compactors and underneath, clean and free of trash for each pull.

Loading dock has minor amounts of debris and trash Trench drains have minor amount of debris and trash Loading dock has minor amount of stains and spots Walking areas have minor amount of trash/debris Dock stairs show minor need of cleaning/trash removal Waste containers appear to need emptying Waste containers have some need of appropriate liners Area around compactors and underneath, need cleaning/minor trash

Loading dock has debris and trash Trench drains need cleaning and debris/trash removed Loading dock has stains and spots Walking areas have trash and debris Dock stairs show need of cleaning &trash/debris removed Waste containers need emptying Waste containers need appropriate liners Area around compactors and underneath, need cleaning/trash removed

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Dock, entrances, walkways are swept Dock is pressure washed Area around compactor cleaned & pressure washed Walking areas are scrubbed High dusting of lights, cobwebs around the area

Dock, entrances, walkways are swept Dock is pressure washed Area around compactor cleaned & pressure washed Walking areas are scrubbed High dusting of lights, cobwebs around the area

Dock, entrances, walkways are swept Dock is pressure washed Area around compactor cleaned & pressure washed Walking areas are scrubbed High dusting of lights, cobwebs around the area

Areas included: W04 - Loading Dock

Space Type - WWW-Circulation Area

Carpets will not need vacuuming Carpets will not have spots or stains Hard surface floors will have a high shine Hard surface floors will be free of dust and marks Hard surface floors will not need buffing All walls, doors, glass are free of spots and smudges Handrails in area will be clean and free of dust Trash cans show evidence of being emptied Water fountains will not need cleaning Furniture in area will be free of dust and smudges Vents and other surfaces will not need dusting Baseboards and corners are free of dust

Carpets may have areas that need vacuuming Carpets may sow minor spotting and stains Hard surface floors may have a medium shine Hard surface floors may show some dust and marks Hard surface floors may show minor need of buffing Walls, doors, glass may show minor spots/smudges Handrails in area show minor need of cleaning Trash cans may have medium amounts of trash Water fountains may show spotting/medium shine Furniture in area shows minor need for cleaning Vents and other surfaces may show minor dust Baseboards and corners may show minor dust

Carpets show need of vacuuming Carpets show excessive spots and stains Hard surface floors have moderate shine Hard surface floors show marks and dust Hard surface floors need buffing Walls, doors, glass show need of cleaning Handrails in area require cleaning Trash cans show need of emptying/cleaning Water fountains need complete cleaning Furniture in area shows signs of need for cleaning Vents other surface need complete dusting Baseboards/corners need cleaning

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Vacuum carpets Spot clean carpets Dust mop/wet mop hard surface floors Buff hard surface floors Empty trash cans and check liners Wipe down handrails and dust Dust, polish furniture Clean and shine water fountains Perform dusting for vents, walls, ledges Dust baseboards and corners

Vacuum carpets Spot clean carpets Dust mop/wet mop hard surface floors Buff hard surface floors Empty trash cans and check liners Wipe down handrails and dust Dust, polish furniture Clean and shine water fountains Perform dusting for vents, walls, ledges Dust baseboards and corners

Vacuum carpets Spot clean carpets Dust mop/wet mop hard surface floors Buff hard surface floors Empty trash cans and check liners Wipe down hand rails and dust Dust, polish furniture Clean and shine water fountains Perform dusting for vents, walls, ledges Dust baseboards and corners

Daily 2x Week Weekly

Rooms include: W01 - Bridge/Tunnel, W05 - Lobby, W06 - Public Corridor, W26 - Research Lab Corridor, W36 - Office Corridor, W56 - Animal Facilities Corridor, W86 - Clinical Corridor

Space Type - - Building Service Areas

All dispensers are filled /stocked as appropriate Contractor has replaced batteries in dispensers Exterior of dispensers are clean & free of spots Countertops are free of water, dust spots & debris Fixtures are free of scale, spots & stains Metal fixtures, dispensers will have a high shine Floors are free of water, spots & debris Tile walls/floors grout is clean & not stained Corners & underneath fixtures clean/free of dirt/dust Walls/partitions free of marks, dirt & spots Waste containers clean, show evidence of being emptied Room is free of loose trash & spillage Mirrors & frames are clean & free of spots Hard surface floors are clean with appropriate shine

Some dispensers show need of stocking & filling Some dispensers require replacement of batteries Some dispenser show need of cleaning Countertops have minor standing water & debris Fixtures have minor scale, spots and stains Metal fixtures have medium shine and some spots Floors have minor amounts of water, spots and debris Tile grout for floors/walls has minor staining/dirt Corners & underneath fixtures have minor dust/debris Walls/partition have minor marks, dirt & spots Waste containers show moderate need of emptying Waste containers show minor need of cleaning Room may have minor amounts of trash/debris Mirrors & frames have minor spots & need of cleaning Hard surface floors show minor need of buffing/cleaning

All dispensers show need of stocking & filling Most dispensers require replacement of batteries Most dispensers show need of cleaning Countertops show need of removal of water/debris Fixtures show need of removal of scale/spots & stains Metal fixtures need cleaning and shining Floors show need of removal of water, spots & debris Tile grout for floors/walls shows need of cleaning Corners & underneath fixtures have excessive dust/debris Walls/partitions have excessive marks, dirt & spots Waste containers show need for emptying Waste containers show need for complete cleaning Room has excessive amounts of trash/debris Mirrors & frames need complete cleaning Hard surface floors show need of buffing

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Fill/ stock dispensers as needed Replace batteries as indicator light is “ON”, needed (or agreed on schedule) Clean all Toiletes and Urinals Clean all dispensers Clean countertops Clean all fixtures Clean and shine metal fixtures Dust and wet mop hard surface floors Clean walls and stall partitions Empty, reline and clean waste containers Remove trash and spillage as notified Clean mirrors and frames Buff/scrub hard floor surfaces

Fill/ stock dispensers as needed Replace batteries as indicator light is “ON”, as needed (or agreed on schedule) Clean all dispensers Clean countertops Clean all fixtures Clean and shine metal fixtures Dust and wet mop hard surface floors Clean walls and stall partitions Empty, reline and clean waste containers Remove trash and spillage as notified Clean mirrors and frames Buff/scrub hard surface floors

Fill/ stock dispensers as needed Replace batteries as indicator lights is “ON”, needed (or agreed on schedule) Clean all dispensers Clean countertops Clean all fixtures Clean and shine metal fixtures Dust and wet mop hard surface floors Clean walls and stall partitions Empty, reline and clean waste containers Remove trash and spillage as notified Clean mirrors and frames Buff/scrub hard surface floors

Rooms include: M10 - Men’s Public Restroom, U10 - Unisex Public Restroom, W10 - Women’s Public Restroom, X01 - Custodial Supply Closet, X02 - Janitor Room, X04 - Trash Room

Space Type - W02 – Elevators

Cab will be free of all graffiti and marks Walls, doors, ceilings, mirrors will be clean Hard surface floors will have a high shine Hard surface floors will not need damp/dust mopped Carpets will not need vacuuming Cab key pads/buttons are clean with no smudges Corners are free of dust and debris Cab & floor door tracks are free of dust and debris Vents are free of dust

Cab walls may have minor evidence of marks Walls, doors, ceilings, mirrors may need minor cleaning Hard surface floors have a medium shine Hard surface floors need minor damp/dust mopping Carpets show minor need of vacuuming Cab key pads/buttons have minor smudges and prints Corners have minor dust and minor debris Cab/floor door tracks have minor dust and debris Vents show some minor dust

Cab walls need graffiti and marks removed Walls, doors, ceilings, mirrors show need of cleaning Hard surface floors have moderate shine Hard surface floors need dust/damp mopped Carpets need vacuuming Cab key pads/buttons show need of complete cleaning Corners show dust and debris/paper Cab/floor tracks show need of complete cleaning Vents show need of major dusting

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Remove all graffiti from cab Wipe down all walls, doors, mirrors. Incl. stain.steel Buff/burnish hard surface floors Dust/damp mop hard surface floors Clean key pads to remove marks and smudges Remove all dust and debris from cab incl. corners Remove dust/debris from cab and floor tracks Dust vents Hand rails will be disinfected

Remove all graffiti from cab Wipe down all walls, doors, mirrors. Incl. stain.steel Buff/burnish hard surface floors Dust/damp mop hard surface floors Clean key pads to remove marks and smudges Remove all dust and debris from cab incl. corners Remove dust/debris from cab and floor tracks Dust vents Hand rails will be disinfected

Remove all graffiti from cab Wipe down all walls, doors, mirrors. Incl. stain.steel Buff/burnish hard surface floors Dust/damp mop hard surface floors Clean key pads to remove marks and smudges Remove all dust and debris from cab incl. corners Remove dust/debris from cab and floor tracks Dust vents Hand rails will be disinfected

Areas include: W02 - Elevators

Space Type - W03 - Escalators

Escalator handrails/side panels will be clean/free of dust Escalator floor entrance to treads will be clean Escalator treads will be clean and free of debris Enclosure walls clean and free of spots

Handrails/side panels show minor dust and spots Floor entrance to treads show minor dust and spots Treads show minor amount of dust and dirt Enclosure walls show minor spotting

Handrails/side panels need wiping down and cleaning Floor entrances require cleaning Treads require cleaning Enclosure walls require cleaning

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Dust & damp wipe handrails/side panels Floor entrances to treads damp/spot mop Treads cleaned with escalator cleaning machine Enclosure walls wiped down/metal shined

Dust & damp wipe handrails/side panels Floor entrances to treads damp/spot mop Treads cleaned with escalator cleaning machine Enclosure walls wiped down/metal shined

Dust & damp wipe handrails/side panels Floor entrances to treads damp/spot mop Treads cleaned with escalator cleaning machine Enclosure walls wiped down/metal shined

Areas include: W03 - Escalators

Space Type - W07 - Stairways

Steps/landings appear to have been swept/mopped Handrails are free of dust Doors/frames /walls are free of spots, prints, grime Carpet appears to have been vacuumed

Hard surface has bright shine and free of buildup Stairs/landings free of dust and debris Baseboards are free of dust and buildup

Steps/landings show minor need for sweep/mop Handrails show some minor dust Doors/frames/walls have minor spots, prints and grime Carpet shows minor need for vacuuming

Hard surface has medium shine & minor buildup Stairs/landings have minor dust and some debris Baseboards have minor dust and some buildup

Steps/landings show need for complete sweep/mop Handrails and ledges have major dust Doors/frames/walls show need of cleaning Carpet vacuuming is needed Hard surface shows need for buffing Stairs/landings show need for dust/damp mop Baseboards have dust and buildup

Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Minimum Standard to Achieve Expectations Dust and damp mop stairs and landings Dust and damp wipe handrails and ledges Clean walls, doors, frames Buff landing and recoat Vacuum carpet (if applicable) Remove all spots and spills Dust/damp clean baseboards High dusting of cobweb removal and around areas

Dust and damp mop stairs and landings Dust and damp wipe handrails and ledges Clean walls, doors, frames Buff landing and recoat Vacuum carpet (if applicable) Remove all spots and spills Dust/damp clean baseboards High dusting of cobweb removal and around areas

Dust and damp mop stairs and landings Dust and damp wipe handrails and ledges Clean walls, doors, frames Buff landing and recoat Vacuum carpet (if applicable) Remove all spots and spills Dust/damp clean baseboards High dusting of cobweb removal and around areas

Areas include: W07 - Stairways, Stairwells