ESBD_370209_1724087394313_TRS000485 Addendum 1.pdf

Solicitation Name: Survey Consultant Services Solicitation Number: TRS00485 Addendum Number: 1

Teacher Retirement System of Texas (TRS)

August 19, 2024

ADDENDUM No.: 1

TO

SOLICITATION NO.: TRS000485

FOR

SURVEY CONSULTANT SERVICES

DEADLINE FOR SUBMISSION OF PROPOSALS: August 30, 2024, @ 5:00 p.m., Central time

LISTED BELOW YOU WILL FIND RESPONSES TO SUBMITTED QUESTIONS AND CHANGES TO THE

SOLICITATION

ISSUED BY:

Dietrich Sanders, Contract Specialist

Date: August 19, 2024

NOTE: VENDORS ARE REQUESTED TO ACKNOWLEDGE RECEIPT OF THIS ADDENDUM BY SIGNING AND DATING BELOW AND INCLUDING WITH SUBMITTED RESPONSE. RESPONSE MAY BE CONSIDERED NON-

RESPONSIVE IF THIS COVER PAGE IS NOT SIGNED AND RETURNED.

RESPONDENT SIGNATURE DATE

QUESTIONS AND ANSWERS

1) Does TRS translate the surveys, or is that required by the Contractor?

TRS Response: The Contractor will translate the surveys.

2) Does TRS prefer to use the contractor’s survey tool or a contracted survey tool?

TRS Response: TRS prefers to use TRS’ survey tool. TRS will require the Contractor to have their own tool as an alternative, in which case, the Contractor’s tool must have the ability to integrate with TRS’ survey instrument.

3) If TRS is using their own survey instrument and collection tool, would the contractor build the survey, test, and administer the survey to the contact lists provided by TRS or would they test and administer the survey built by TRS?

TRS Response: The Contractor will administer some of the surveys that are built and tested in TRS’ survey instrument.

4) The way the RFP is laid out indicates placeholders for contractual documents. Should the vendor in response to the RFP submit the RFP as The way the RFP is laid out indicates placeholders for contractual documents? Or should the vendor create their own formatted proposal for submission?

TRS Response: Please see Section V. Proposal Submission Instructions, A. PAVES, third item:

How to Submit a Proposal and follow the steps.

5) One question I have for this bid is how big is the caseload and how is it being distributed? This is to determine how to charge in the proposal.

TRS Response: The biggest surveys we conduct are the Member Satisfaction Survey (MSS) and the Reporting Employer Satisfaction Survey (RESS). The methodology and samples can be found in the MSS 2023 and RESS 2023 reports which were included in the Scope of Work.

6) Is it required to use TRS’ survey platform or is the Contractor able to use their own?

TRS Response: Please see the response to question 2.

7) What survey platform is TRS currently using that would need to be integrated with the Contractor’s platform?

TRS Response: TRS uses a cloud-based survey platform that allow users to create, distribute, and analyze surveys and other feedback.