ESBD_370209_1724087394313_TRS000485 Addendum 1.pdf
PDF 162 KB Posted
- Attached to
- Survey Consultant Services
- Solicitation number
- TRS000485
- Issued by
- Travis County, Austin City, Texas
About this file
This document is an Addendum to the Request for Proposals (RFP) for Survey Consultant Services, Solicitation Number TRS000485, issued by the Teacher Retirement System of Texas (TRS). The Addendum provides responses to submitted questions and changes to the original solicitation. Key details include that the Contractor will be responsible for translating the surveys, and TRS prefers to use its own survey tool, but the Contractor must have the ability to integrate with TRS' survey instrument. The Contractor will administer some of the surveys that are built and tested in TRS' survey instrument. Respondents are required to acknowledge receipt of this Addendum by signing and dating the cover page and including it with their submitted response. The RFP deadline is August 30, 2024, at 5:00 p.m. Central time.
The Addendum also provides information on the scope of the surveys, noting that the biggest surveys conducted are the Member Satisfaction Survey and the Reporting Employer Satisfaction Survey. Respondents are advised to refer to the methodology and samples in the 2023 reports for these surveys, which were included in the original Scope of Work. Respondents are also informed that TRS uses a cloud-based survey platform that allows users to create, distribute, and analyze surveys and other feedback, and the Contractor's platform must have the ability to integrate with TRS' survey instrument.
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Text version
Solicitation Name: Survey Consultant Services Solicitation Number: TRS00485 Addendum Number: 1
Teacher Retirement System of Texas (TRS)
August 19, 2024
ADDENDUM No.: 1
TO
SOLICITATION NO.: TRS000485
FOR
SURVEY CONSULTANT SERVICES
DEADLINE FOR SUBMISSION OF PROPOSALS: August 30, 2024, @ 5:00 p.m., Central time
LISTED BELOW YOU WILL FIND RESPONSES TO SUBMITTED QUESTIONS AND CHANGES TO THE
SOLICITATION
ISSUED BY:
Dietrich Sanders, Contract Specialist
Date: August 19, 2024
NOTE: VENDORS ARE REQUESTED TO ACKNOWLEDGE RECEIPT OF THIS ADDENDUM BY SIGNING AND DATING BELOW AND INCLUDING WITH SUBMITTED RESPONSE. RESPONSE MAY BE CONSIDERED NON-
RESPONSIVE IF THIS COVER PAGE IS NOT SIGNED AND RETURNED.
RESPONDENT SIGNATURE DATE
QUESTIONS AND ANSWERS
1) Does TRS translate the surveys, or is that required by the Contractor?
TRS Response: The Contractor will translate the surveys.
2) Does TRS prefer to use the contractor’s survey tool or a contracted survey tool?
TRS Response: TRS prefers to use TRS’ survey tool. TRS will require the Contractor to have their own tool as an alternative, in which case, the Contractor’s tool must have the ability to integrate with TRS’ survey instrument.
3) If TRS is using their own survey instrument and collection tool, would the contractor build the survey, test, and administer the survey to the contact lists provided by TRS or would they test and administer the survey built by TRS?
TRS Response: The Contractor will administer some of the surveys that are built and tested in TRS’ survey instrument.
4) The way the RFP is laid out indicates placeholders for contractual documents. Should the vendor in response to the RFP submit the RFP as The way the RFP is laid out indicates placeholders for contractual documents? Or should the vendor create their own formatted proposal for submission?
TRS Response: Please see Section V. Proposal Submission Instructions, A. PAVES, third item:
How to Submit a Proposal and follow the steps.
5) One question I have for this bid is how big is the caseload and how is it being distributed? This is to determine how to charge in the proposal.
TRS Response: The biggest surveys we conduct are the Member Satisfaction Survey (MSS) and the Reporting Employer Satisfaction Survey (RESS). The methodology and samples can be found in the MSS 2023 and RESS 2023 reports which were included in the Scope of Work.
6) Is it required to use TRS’ survey platform or is the Contractor able to use their own?
TRS Response: Please see the response to question 2.
7) What survey platform is TRS currently using that would need to be integrated with the Contractor’s platform?
TRS Response: TRS uses a cloud-based survey platform that allow users to create, distribute, and analyze surveys and other feedback.
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