ESBD_365999_1719938283704_CACOST Cloud Hosted VoIP Service RFP - Attachment A.xlsx
XLSX spreadsheet 152 KB Posted
- Solicitation number
- R24-006-01
- Issued by
- Bee County, Jim Wells County, San Patricio County, Bee Cave City, Texas
About this file
This document is a Request for Proposals (RFP) from CACOST for a Cloud Hosted Voice over Internet Protocol (VoIP) system. CACOST is seeking proposals from qualified providers for the renewal or migration and implementation of a VoIP system currently in use throughout the agency. The RFP requires proposals to provide a hosted and secure Cloud Hosted VoIP solution and coordinate licensing, migration, and support. The RFP includes an inventory of 405 desk phones, 65 cordless phones, 8 conference phones, 16 Analog Telephone Adapters (ATAs), 21 auto attendants, 72 ring groups, 22 public Direct Inward Dialing (DID) numbers, 14 basic call queues, 4 toll-free numbers, 5 contact center agents, and 2 contact center supervisors across multiple locations in Texas. Proposals are due by a specific date, but no site visits or bidder's conferences are mentioned.
Pricing for the solution is requested in monthly terms for 12, 24, 36, and 48-month contract periods. The RFP also requests pricing for optional features and equipment, as well as any additional costs associated with the requirements. No information is provided about any set-asides, incumbents, funding sources, or amounts.
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Inventory
| # | Site Name | Address | City | Zip Code | ATA Devices | Cordless Phones | Desk Phones | Auto Attendants | Conf. Phones | Ring Groups | Basic Call Queues | Call Center Agents | Call Center Supervisors | Virtual Telephone #s | Toll Free |
| 1 | Alfredo Arriola CDC | 602 S. King St | Alice | 78332 | 0 | 7 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 2 | Alice Kitchen | 806 Alviar St | Alice | 78332 | 0 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 12 | Aransas Pass | 619 N. Commercial St. | Aransas Pass | 78336 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 13 | Aransas Pass EHS | 254 N. 13th | Aransas Pass | 78336 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 14 | Aransas Pass Resource | 132 West Cleveland | Aransas Pass | 78336 | 0 | 0 | 4 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| 3 | Arco Iris | 958 N Reynolds | Alice | 78332 | 0 | 4 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 15 | Beeville Community Svc Center | 1105 West Clare | Beeville | 78102 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| 16 | Beeville Health Clinic | 301 S. Hillside Dr., Ste. 5a | Beeville | 78102 | 0 | 0 | 26 | 1 | 0 | 6 | 3 | 0 | 0 | 1 | 0 |
| 17 | Benavides Health Clinic | 115 W. Main St | Benavides | 78341 | 0 | 0 | 5 | 1 | 0 | 2 | 1 | 0 | 0 | 1 | 0 |
| 20 | Brooks Kitchen | 200 W. Travis | Falfurrias | 78355 | 1 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 21 | Brooks Resource | 202 Nava St. | Falfurrias | 78355 | 0 | 0 | 6 | 1 | 0 | 2 | 1 | 0 | 0 | 1 | 0 |
| 18 | Brownsville | 519 E. Madison St. | Brownsville | 78520 | 0 | 0 | 7 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 4 | CEAP WAP Alice | 65 N. Wright St | Alice | 78332 | 0 | 0 | 11 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 1 |
| 42 | CEAP WAP Sinton | 212 S. Rachal St | Sinton | 78387 | 0 | 0 | 4 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 28 | Courts of Las Palomas | 600 E. General Cavazos | Kingsville | 78363 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 19 | ECI Corpus Christi | 4444 Corona Drive, Ste 139 | Corpus Christi | 78411 | 1 | 0 | 14 | 1 | 1 | 1 | 0 | 0 | 0 | 2 | 0 |
| 34 | ECI Laredo | 5709 Springfield | Laredo | 78041 | 0 | 0 | 28 | 1 | 0 | 6 | 1 | 0 | 0 | 1 | 0 |
| 43 | ECI Sinton | 212 S. Rachal St | Sinton | 78387 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 27 | El Cenizo | 511 E. Santa Clara St | Hebbronville | 78361 | 0 | 4 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 22 | Falfurrias Health Clinic | 1302 S. St. Mary's St. Ste. 2a | Falfurrias | 78355 | 0 | 0 | 13 | 1 | 0 | 2 | 1 | 0 | 0 | 1 | 0 |
| 25 | Gregory | 107 Church St. | Gregory | 78359 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 23 | Gustavo Barrera | 600 E. Houston Ste B. | Falfurrias | 78355 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 26 | Harlingen Field Office | 1822 West Jefferson Avenue | Harlingen | 78550 | 0 | 0 | 13 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 1 |
| 5 | Hector Serna | 125 Olmito Apt 153 | Alice | 78332 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 36 | Hidalgo Field Office | 1216 E. Jasmine Avenue, Suite B | McAllen | 78501 | 0 | 0 | 9 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 29 | Kings Crossing | 1505 E. Corral Avenue, Bldg #7 | Kingsville | 78363 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 30 | Kingsville CDC | 400 E. Nettie | Kingsville | 78363 | 0 | 3 | 8 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 31 | Kingsville Dental | 1311 E. General Cavazos Blvd, Ste C | Kingsville | 78363 | 0 | 0 | 5 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
| 32 | KIngsville Health Clinic | 1311 E. General Cavazos Blvd, Ste 303 | Kingsville | 78363 | 0 | 0 | 21 | 1 | 0 | 6 | 1 | 0 | 0 | 3 | 0 |
| 33 | Kleberg Resource | 415 S. 6th Street | Kingsville | 78363 | 0 | 0 | 17 | 1 | 0 | 2 | 0 | 0 | 0 | 1 | 0 |
| 6 | Laviana Health Clinic | 700 Flournoy Rd | Alice | 78332 | 0 | 0 | 50 | 1 | 1 | 6 | 2 | 5 | 2 | 1 | 0 |
| 7 | Loma Learning Center | 702 Loma St | Alice | 78332 | 0 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 39 | Mario Ramirez | 207 W. Pundt | Orange Grove | 78372 | 0 | 2 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 8 | Mary R Garcia | 3051 Old Kingsville Road | Alice | 78332 | 0 | 0 | 19 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| 35 | Mathis Health Clinic | 213 S. Duval St | Mathis | 78368 | 0 | 0 | 10 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | 0 |
| 9 | Mullen | 204 E 1st St | Alice | 78332 | 13 | 0 | 98 | 3 | 5 | 3 | 1 | 0 | 0 | 1 | 2 |
| 44 | New Discoveries | 624 Avenue B. St | Sinton | 78387 | 0 | 4 | 3 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 10 | Nolan Boyd | 420 N. Texas Blvd | Alice | 78332 | 0 | 0 | 7 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 37 | Odem I | 408 Willis St | Odem | 78370 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 38 | Odem II | 418 Willis St | Odem | 78370 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 40 | Portland HS | 518 Elm St | Portland | 78374 | 0 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 24 | Ramiro Davila | 610 San Saba St. | Falfurrias | 78355 | 0 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 11 | Rancho Alegre CDC | 814 McMasters Rd | Alice | 78332 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 41 | San Diego Annex | 609 Labbe | San Diego | 78384 | 0 | 9 | 3 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 45 | Sinton Health Clinic | 621 E. Sinton St | Sinton | 78387 | 0 | 0 | 12 | 1 | 0 | 1 | 1 | 0 | 0 | 1 | 0 |
| 46 | Sinton Resource | 212 S. Rachal St | Sinton | 78387 | 1 | 0 | 7 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Total | 16 | 65 | 405 | 21 | 8 | 72 | 14 | 5 | 2 | 22 | 4 |
Proposed Pricing
| Service | Quantity | 12M Term Pricing | 24M Term Pricing | 36M Term Pricing | 48M Term Pricing | Notes |
| Desk Phones/Extensions/Licenses | 405 | |||||
| Cordless Phones | 65 | |||||
| Conference Phones | 8 | |||||
| ATAs | 16 | |||||
| Auto Attendants | 21 | |||||
| Ring Groups | 72 | |||||
| Public DIDs | 22 | |||||
| Basic Call Queues | 14 | |||||
| Toll Free Numbers | 4 | |||||
| Contact Center Agents | 5 | |||||
| Contact Center Supervisors | 2 | |||||
| Onsite Provisioning (450 Phones) | 46 | |||||
| Receptionist Phone | 2 | |||||
| Receptionist Expansion Module | 1 | |||||
| Additional Costs | ||||||
| Any additional costs associated with all requirements must be listed here: |
| Optional Features Costs |
| Any additional costs associated with all optional features and/or equipment must be listed here: |
Total Cost $ - 0 $ - 0 $ - 0 $ - 0
*** Pricing must be provided in monthly terms ***
File details come from the government source that posted it. Updated .