ESBD_365999_1719938283704_CACOST Cloud Hosted VoIP Service RFP - Attachment A.xlsx
XLSX spreadsheet 152 KB Posted
- Solicitation number
- R24-006-01
- Issued by
- Bee County, Jim Wells County, San Patricio County, Bee Cave City, Texas
About this file
This document is an attachment to a Request for Proposals (RFP) issued by CACOST for Cloud Hosted Voice over Internet Protocol (VoIP) services. CACOST is seeking proposals from qualified providers for a renewal or migration and implementation of a Cloud Hosted VoIP system currently in use throughout the Agency. The RFP provides an inventory of the current environment, including the quantities of various VoIP devices and services required at each site. The RFP requires respondents to provide pricing for a 12, 24, 36, and 48-month term, with options for onsite provisioning, receptionist phones, and additional features. The contract opportunity is based in the state of Texas.
The RFP outlines the required VoIP services and devices, including desk phones, cordless phones, conference phones, auto attendants, ring groups, public DIDs, call queues, toll-free numbers, contact center agents and supervisors. Respondents must provide monthly pricing for the various components and any additional costs associated with the requirements or optional features. The RFP does not specify any set-asides, incumbents, or funding sources, but indicates that CACOST is seeking a secure, hosted Cloud Hosted VoIP solution with licensing, migration, and support services.
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Inventory
| # | Site Name | Address | City | Zip Code | ATA Devices | Cordless Phones | Desk Phones | Auto Attendants | Conf. Phones | Ring Groups | Basic Call Queues | Call Center Agents | Call Center Supervisors | Virtual Telephone #s | Toll Free |
| 1 | Alfredo Arriola CDC | 602 S. King St | Alice | 78332 | 0 | 7 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 2 | Alice Kitchen | 806 Alviar St | Alice | 78332 | 0 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 12 | Aransas Pass | 619 N. Commercial St. | Aransas Pass | 78336 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 13 | Aransas Pass EHS | 254 N. 13th | Aransas Pass | 78336 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 14 | Aransas Pass Resource | 132 West Cleveland | Aransas Pass | 78336 | 0 | 0 | 4 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| 3 | Arco Iris | 958 N Reynolds | Alice | 78332 | 0 | 4 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 15 | Beeville Community Svc Center | 1105 West Clare | Beeville | 78102 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| 16 | Beeville Health Clinic | 301 S. Hillside Dr., Ste. 5a | Beeville | 78102 | 0 | 0 | 26 | 1 | 0 | 6 | 3 | 0 | 0 | 1 | 0 |
| 17 | Benavides Health Clinic | 115 W. Main St | Benavides | 78341 | 0 | 0 | 5 | 1 | 0 | 2 | 1 | 0 | 0 | 1 | 0 |
| 20 | Brooks Kitchen | 200 W. Travis | Falfurrias | 78355 | 1 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 21 | Brooks Resource | 202 Nava St. | Falfurrias | 78355 | 0 | 0 | 6 | 1 | 0 | 2 | 1 | 0 | 0 | 1 | 0 |
| 18 | Brownsville | 519 E. Madison St. | Brownsville | 78520 | 0 | 0 | 7 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 4 | CEAP WAP Alice | 65 N. Wright St | Alice | 78332 | 0 | 0 | 11 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 1 |
| 42 | CEAP WAP Sinton | 212 S. Rachal St | Sinton | 78387 | 0 | 0 | 4 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 28 | Courts of Las Palomas | 600 E. General Cavazos | Kingsville | 78363 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 19 | ECI Corpus Christi | 4444 Corona Drive, Ste 139 | Corpus Christi | 78411 | 1 | 0 | 14 | 1 | 1 | 1 | 0 | 0 | 0 | 2 | 0 |
| 34 | ECI Laredo | 5709 Springfield | Laredo | 78041 | 0 | 0 | 28 | 1 | 0 | 6 | 1 | 0 | 0 | 1 | 0 |
| 43 | ECI Sinton | 212 S. Rachal St | Sinton | 78387 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 27 | El Cenizo | 511 E. Santa Clara St | Hebbronville | 78361 | 0 | 4 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 22 | Falfurrias Health Clinic | 1302 S. St. Mary's St. Ste. 2a | Falfurrias | 78355 | 0 | 0 | 13 | 1 | 0 | 2 | 1 | 0 | 0 | 1 | 0 |
| 25 | Gregory | 107 Church St. | Gregory | 78359 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 23 | Gustavo Barrera | 600 E. Houston Ste B. | Falfurrias | 78355 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 26 | Harlingen Field Office | 1822 West Jefferson Avenue | Harlingen | 78550 | 0 | 0 | 13 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 1 |
| 5 | Hector Serna | 125 Olmito Apt 153 | Alice | 78332 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 36 | Hidalgo Field Office | 1216 E. Jasmine Avenue, Suite B | McAllen | 78501 | 0 | 0 | 9 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| 29 | Kings Crossing | 1505 E. Corral Avenue, Bldg #7 | Kingsville | 78363 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 30 | Kingsville CDC | 400 E. Nettie | Kingsville | 78363 | 0 | 3 | 8 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 31 | Kingsville Dental | 1311 E. General Cavazos Blvd, Ste C | Kingsville | 78363 | 0 | 0 | 5 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
| 32 | KIngsville Health Clinic | 1311 E. General Cavazos Blvd, Ste 303 | Kingsville | 78363 | 0 | 0 | 21 | 1 | 0 | 6 | 1 | 0 | 0 | 3 | 0 |
| 33 | Kleberg Resource | 415 S. 6th Street | Kingsville | 78363 | 0 | 0 | 17 | 1 | 0 | 2 | 0 | 0 | 0 | 1 | 0 |
| 6 | Laviana Health Clinic | 700 Flournoy Rd | Alice | 78332 | 0 | 0 | 50 | 1 | 1 | 6 | 2 | 5 | 2 | 1 | 0 |
| 7 | Loma Learning Center | 702 Loma St | Alice | 78332 | 0 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 39 | Mario Ramirez | 207 W. Pundt | Orange Grove | 78372 | 0 | 2 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 8 | Mary R Garcia | 3051 Old Kingsville Road | Alice | 78332 | 0 | 0 | 19 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| 35 | Mathis Health Clinic | 213 S. Duval St | Mathis | 78368 | 0 | 0 | 10 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | 0 |
| 9 | Mullen | 204 E 1st St | Alice | 78332 | 13 | 0 | 98 | 3 | 5 | 3 | 1 | 0 | 0 | 1 | 2 |
| 44 | New Discoveries | 624 Avenue B. St | Sinton | 78387 | 0 | 4 | 3 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 10 | Nolan Boyd | 420 N. Texas Blvd | Alice | 78332 | 0 | 0 | 7 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 37 | Odem I | 408 Willis St | Odem | 78370 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 38 | Odem II | 418 Willis St | Odem | 78370 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 40 | Portland HS | 518 Elm St | Portland | 78374 | 0 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 24 | Ramiro Davila | 610 San Saba St. | Falfurrias | 78355 | 0 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 11 | Rancho Alegre CDC | 814 McMasters Rd | Alice | 78332 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 41 | San Diego Annex | 609 Labbe | San Diego | 78384 | 0 | 9 | 3 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| 45 | Sinton Health Clinic | 621 E. Sinton St | Sinton | 78387 | 0 | 0 | 12 | 1 | 0 | 1 | 1 | 0 | 0 | 1 | 0 |
| 46 | Sinton Resource | 212 S. Rachal St | Sinton | 78387 | 1 | 0 | 7 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Total | 16 | 65 | 405 | 21 | 8 | 72 | 14 | 5 | 2 | 22 | 4 |
Proposed Pricing
| Service | Quantity | 12M Term Pricing | 24M Term Pricing | 36M Term Pricing | 48M Term Pricing | Notes |
| Desk Phones/Extensions/Licenses | 405 | |||||
| Cordless Phones | 65 | |||||
| Conference Phones | 8 | |||||
| ATAs | 16 | |||||
| Auto Attendants | 21 | |||||
| Ring Groups | 72 | |||||
| Public DIDs | 22 | |||||
| Basic Call Queues | 14 | |||||
| Toll Free Numbers | 4 | |||||
| Contact Center Agents | 5 | |||||
| Contact Center Supervisors | 2 | |||||
| Onsite Provisioning (450 Phones) | 46 | |||||
| Receptionist Phone | 2 | |||||
| Receptionist Expansion Module | 1 | |||||
| Additional Costs | ||||||
| Any additional costs associated with all requirements must be listed here: |
| Optional Features Costs |
| Any additional costs associated with all optional features and/or equipment must be listed here: |
Total Cost $ - 0 $ - 0 $ - 0 $ - 0
*** Pricing must be provided in monthly terms ***
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