Enclosure (1) 0200000 C Management and Admin.pdf
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- Sources Sought - Iwakuni
- Solicitation number
- N40084IWAKUNI_COM
About this file
This document is a Sources Sought notice for base operating support services at Marine Corps Air Station Iwakuni, Japan. The Naval Facilities Engineering Command Far East (NAVFAC FE) is seeking information from eligible businesses to provide a range of base operations support services, including general information, management and administration, and family housing services. The performance period is estimated to be a 1-year base period with seven 1-year option periods, for a total contract duration of 8 years. The anticipated contract type is a combination of firm-fixed-price and indefinite-delivery/indefinite-quantity. The government is interested in understanding contractor capabilities, capacity, and experience to perform the required services. Respondents must submit a Statement of Capability by August 12, 2024. The contract has an estimated total value of $18 million.
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0200000 – Management and Administration Table of Contents
Spec Item Title 2 Management and Administration
2.1 Definitions and Acronyms
2.2 General Information
2.2.1 Government Regular Working Hours
2.2.1.1 Observed Federal Holidays
2.2.1.2 Restriction to Contractor Working Hours
2.2.2 Wage Determinations
2.2.3 Requirements Hierarchy
2.3 General Administrative Requirements
2.3.1 Required Conferences and Meetings
2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment
2.3.3 Partnering
2.3.3.1 Informal Partnering
2.3.3.2 Contract Partnering Administration
2.3.3.3 Contract Partnering Session Attendees
2.3.4 Permits and Licenses
2.3.5 Insurance
2.3.5.1 Certificate of Insurance
2.3.5.2 Minimum Insurance Amounts
2.3.6 Protection of Government Property
2.3.7 Directives, Instructions, and References
2.3.8 Invoicing Procedures
2.3.9 Forms
2.3.10 Performance Evaluation
2.4 Government-Furnished Items
2.4.1 Government-Furnished Property (GFP)
2.4.2 Government-Furnished Facilities
2.4.3 Government-Furnished Vehicles and Equipment
2.4.4 Government-Furnished Utilities
2.5 Contractor-Furnished Items
2.6 Management
2.6.1 Safeguarding Information
2.6.2 Dissemination of Information
2.6.3 Work Reception
2.6.4 Work Control
2.6.5 Work Schedule
2.6.6 Deliverables
2.6.7 Service Interruptions
2.6.8 NAVFAC Maximo
2.6.9 Quality Management System (QMS)
2.6.9.1 Quality Management (QM) Plan
2.6.9.2 Quality Inspection and Surveillance
2.6.9.3 Quality Inspection and Surveillance Report
2.6.10 Property Management Plan
2.6.11 System and Equipment Replacement
2.7 Personnel Requirements
2.7.1 Key Personnel
2.7.1.1 Project Manager (PM)
2.7.1.2 Quality Manager (QM)
2.7.1.2.1 Quality Control Personnel
Spec Item Title
2.7.1.3 Site Safety and Health Officer (SSHO)
2.7.1.4 Environmental Manager
2.7.2 Employee Requirements
2.7.2.1 Employee Certification and Training
2.7.2.2 Employee Appearance
2.7.2.3 Employee Conduct
2.7.2.4 Identification as Contractor Employee
2.7.2.5 Removal of Employees
2.7.2.6 Proof of Legal Residency
2.7.3 Service Contract Reporting (SCR)
2.8 Security Requirements
2.8.1 Employee Listing
2.8.2 Vehicles
2.8.3 Passes and Badges
2.8.4 Access to Installation
2.8.4.1 DBIDS Program
2.8.4.2 DBIDS Credentials
2.8.5 Access to Buildings
2.8.6 Access Arrangements
2.8.6.1 Escort Arrangement for Secured Areas
2.8.7 Security Clearances
2.8.8 Access to Controlled Unclassified Information
2.8.8.1 Information Security
2.8.8.2 Information Safeguarding Requirements
2.8.8.3 Disclosure of Information Requirements
2.8.8.4 Operations Security (OPSEC) Requirements
2.8.8.5 Violation of the Information Security Requirement
2.8.9 Access to Government Information Technology (IT), Operating Technology (OT), and Facility
Related Control Systems (FRCS)
2.8.10 Access to Navy Marine Corps Intranet (NMCI)
2.8.11 Employee Status
2.8.12 Permission to Use a Camera
2.8.13 Permission to Use a Commercial Radio Transmitter
2.8.14 Permission to Use Heavy Construction Equipment
2.8.15 Obstacle Evaluation Worksheet (OEW) Process for Heavy Equipment
2.9 Contractor Safety Program
2.9.1 Contractor Safety Requirements
2.9.2 Accident Prevention Plan (APP)
2.9.3 Activity Hazard Analysis (AHA)
2.9.4 Safety and Occupational Health (SOH) Risks and Compliance Plans
2.9.4.1 Alcohol and Drug Abuse Prevention Plan
2.9.4.2 Chemical Hazard Communication Program
2.9.4.3 Confined Space Program
2.9.4.4 Critical Lift Plan
2.9.4.5 Fall Prevention and Protection Plan
2.9.4.6 Pathogen Exposure
2.9.4.7 Control of Hazardous Energy (lockout/tagout)
2.9.5 Crane Operations
2.9.5.1 Crane Inspections
2.9.5.2 Rigging Gear
2.9.5.3 Crane Operators
Spec Item Title
2.9.6 Accident and Damage Reporting
2.9.6.1 Accident Reporting and Notification Criteria
2.9.7 Fire Protection
2.9.8 Monthly On-Site Labor Report
2.9.9 OSHA and/or Japanese Labor Standards Inspection Office (LSIO) Citations and Violations
2.9.10 Safety Inspections and Monitoring
2.9.11 Safety Certification
2.9.12 Safety Apparel on Jobsites
2.9.13 Emergency Medical Treatment
2.9.14 Excavations
2.10 Environmental Management and Sustainability
2.10.1 Energy Management Program
2.10.1.1 Water Conservation Plan
2.10.1.2 Energy Efficient Products
2.10.2 Environmental Protection
2.10.2.1 Sampling, Testing and Laboratory Services
2.10.2.2 ODS Requirements for Refrigerant Recycling
2.10.2.3 Solid Waste Management and Recycling
2.10.2.4 Non-Regulated Waste Disposal
2.10.2.5 Regulated Waste Disposal
2.10.2.6 Universal Waste
2.10.2.7 Spill Prevention, Containment, and Clean-up
2.10.2.8 Hazardous Material Management
2.10.2.9 Protection of Endangered and Threatened Species (Flora and Fauna)
2.10.2.10 Noise Control
2.10.2.11 Salvage
2.10.2.12 Asbestos Containing Material (ACM)
2.10.3 Sustainable Procurement and Practices
2.10.3.1 Environmentally Preferable Products
2.10.3.2 Use of Recovered Materials
2.10.3.3 Use of Biobased Products
2.11 Disaster Preparedness
2.12 Technical Library
2.13 Warranty Management
2.14 Recurring Work Procedures
2.14.1 Recurring Work Preparation of Proposals
2.14.2 Notification to the Government for Work Above the Recurring Work Limitations
2.14.3 Recurring Work Exhibit Line Item Numbers (ELINs)
2.15 Non-Recurring Work
2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)
2.15.1.1 Acceptance and Performance
2.15.1.2 Invoicing and Receiving Payment
2.15.2 Unit Priced Labor (UPL)Work (Negotiated)
2.15.2.1 Non-recurring Work Preparation of Proposals
2.15.2.1.1 Labor Requirements
2.15.2.1.2 Direct Material and Construction Equipment Requirements
2.15.2.2 Blanket Task Order (BTO)
2.15.2.3 Issuance of Final Task Order
2.15.3 Non-Recurring Work ELINs
0200000 - Management and Administration Spec Item Title Description 2 Management and
Administration
2.1 Definitions and
Acronyms
Definitions and Acronyms are listed in J-0200000-01.
2.2 General
Information
2.2.1 Government
Regular Working Hours
The Government's regular working hours are from 0800-1630, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this performance work statement (PWS). The Contractor’s regular working hours in this contract are from 0630-1900, Monday through Sunday, including Federal Holidays. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours must be authorized by the Contracting Officer (KO) prior to commencement of work.
2.2.1.1 Observed Federal
Holidays
The Government observes the following holidays:
− New Year’s Day − Martin Luther King Jr.’s Birthday − President’s Day − Memorial Day − Juneteenth National Independence Day − Independence Day − Labor Day − Columbus Day − Veterans’ Day − Thanksgiving Day − Christmas Day
2.2.1.2 Restriction to
Contractor Working Hours
If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours. Any services performed outside the Government’s regular working hours shall be provided at no additional cost to the Government.
2.2.2 Wage
Determinations
Not applicable (N/A).
2.2.3 Requirements
Hierarchy
Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.
Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.
2.3 General
Administrative Requirements
2.3.1 Required
Conferences and Meetings
The Contractor shall attend administrative and coordination meetings. The Contractor shall provide sign-in sheets and prepare minutes of all meetings and submit per Section F for review and comments. Comments received within two working days shall be incorporated into the minutes and a copy of the final revision shall be submitted per Section F for concurrence.
Required meetings may be held remotely as directed by the KO.
2.3.2 Training for
Maintenance and Operation of New
When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, and Replacement Systems and Equipment as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.
2.3.3 Partnering The Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who may receive services, principal individuals from Naval Facilities Engineering Systems Command (NAVFAC), the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and sub-contractor teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.
The goal of Partnering is to develop a cohesive team with common purpose, commitment and established communication processes.
2.3.3.1 Informal Partnering The KO will organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel.
The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government-provided facility as designated by the KO.
The Initial Informal Partnering Session will be conducted and facilitated using electronic media (a video and accompanying forms) provided by KO.
The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.
The Partners will determine the frequency of the follow-on sessions.
2.3.3.2 Contract Partnering
Administration
Upon award, the Administrative Contracting Officer (ACO) will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.
The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.
2.3.3.3 Contract Partnering
Session Attendees
The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.
President/Vice President
* Project Manager (PM)
* Quality Manager (QM) Site Safety and Health Officer (SSHO)
* Interpreter(s) (if the Contractor mandatory personnel do not read, speak, and fully understand English)
2.3.4 Permits and
Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, host nation (Japanese), prefecture, and local laws and regulations.
The Contractor shall submit copies of Permits and Licenses per Section F.
2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the Federal Acquisition Regulation (FAR) Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.
2.3.5.1 Certificate of
Insurance
The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause. The Contractor shall submit change in policy coverage per Section F.
2.3.5.2 Minimum
Insurance Amounts
The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:
Comprehensive General Liability: ¥50,000,000 per occurrence
Automobile Liability: ¥20,000,000 per person, ¥50,000,000 per occurrence for bodily injury, ¥2,000,000 per occurrence for property damage
Workmen's Compensation: As required by Japanese worker's compensation and occupational disease statutes
Employer's Liability coverage: ¥10,000,000
Other as required by Japanese law
2.3.6 Protection of
Government Property
During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of Contractor negligence under this contract to their original condition at no cost to the Government.
2.3.7 Directives, Instructions, and References
Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-02 and throughout the various Performance Work Statements and their respective J Attachments. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.
Publications from U.S. Government agencies can be obtained from the Federal Facility Criteria website at https://www.wbdg.org/ffc/federal-facility-criteria. The Contractor shall obtain commercial publications as required for their use and these publications shall remain the property of the Contractor.
The Government will provide directives, instructions, and references as necessary and when requested.
2.3.8 Invoicing
Procedures
Refer to Section G for invoicing instructions. Refer to Invoice Form in J- 0200000-03 for sample.
https://www.wbdg.org/ffc/federal-facility-criteria https://www.wbdg.org/ffc/federal-facility-criteria
Invoices shall be submitted in a format compatible with the most recent Government installed Microsoft Office Version (currently 365). Invoice data shall be capable of being sorted by CLIN, annex/sub-annex, spec item, spec item title, and Exhibit Line Item Numbers (ELIN)/Sub-ELIN.
2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-03.
2.3.10 Performance
Evaluation
The Contractor’s performance will be evaluated using the Contractor Performance Assessment Reporting System (CPARS) located on the website https://www.cpars.gov. On-line training for Contractor personnel is available on the website.
Prior to commencement of work the Contractor is required to provide the Government with the name, phone number and e-mail address of the “Contractor’s Representative” that will be responsible for receipt and review of draft performance evaluations prepared by the Government. It is the Contractor’s responsibility to keep this contact information current and provide changes to the KO.
2.4 Government-
Furnished Items
Except for items identified below as Government-Furnished, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services described in this PWS.
Government-Furnished Items will be provided in "AS-IS" condition and their use is at the option of the Contractor. The total or partial breakdown or failure of Government-Furnished Items shall not relieve the Contractor of the responsibility to perform the requirements of this contract.
The Contractor shall provide periodic servicing, maintenance, and repair of the Government-Furnished Items accepted for use at no additional cost to the Government. Servicing, maintenance, and repair shall be provided in accordance with the manufacturer’s recommendations. The Contractor shall generate work orders in USMC Maximo (USMCmax) per Spec Item 2.6.8 for all servicing, maintenance, and repair activities performed on Government- Furnished Items.
At the completion of the contract, all Government-Furnished Items shall be returned to the Government in the same condition as received, except for reasonable wear and tear. Government-Furnished Items, which becomes worn out due to normal wear and tear, shall be returned to the Government and its replacement shall be the responsibility of the Contractor at no additional cost to the Government. The Contractor shall be responsible for the cost of any repairs or replacement caused by Contractor negligence or abuse.
The Government may inspect Government-Furnished Items at any time and without notice.
2.4.1 Government-
Furnished Property
(GFP)
N/A
2.4.2 Government-
Furnished Facilities
TBD
https://www.cpars.gov/
2.4.3 Government-
Furnished Vehicles and Equipment
N/A
2.4.4 Government-
Furnished Utilities
The Government will make available water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site.
Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, host nation (Japanese), local, and Installation codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.
2.5 Contractor-
Furnished Items
Except for items identified as Government-Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO or the COR may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite.
Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.
2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.
2.6.1 Safeguarding
Information
The Contractor shall safeguard controlled unclassified information (CUI) and information associated with Government property in accordance with the latest revision of Committee on National Security Systems Instruction (CNSSI) 1253, DoD Instruction (DODI) 8582.01, National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, NIST SP 800-171, SECNAV Defense Industrial Base (DIB) Memo, DoDI 5200.48, MCASO 5510.10, applicable contract clauses and the requirements written in J-0200000-XX, Security Clause Requirements for Protection of Controlled Unclassified Information aboard DoD Installations. At a minimum, this information shall be protected at the moderate confidentiality level as defined in NIST SP 800-171. Refer to Spec Item 2.8.8.3 Disclosure of Information Requirements, and DI-MGMT-82247 Contractor’s System Security Plan and Associated Plans of Action to Implement NIST SP 800-171 on a Contractor’s Internal Unclassified Information System, for more detailed information.
Contractor information and data systems that contain information associated with Government property shall comply with DoD Risk Management Framework (RMF).
The Contractor shall develop Plans of Action and Milestones (POA&Ms) per NIST SP 800-171, track accomplishment, and submit to the Government per Section F.
If a cybersecurity incident is encountered or suspected related to any (Contractor or Government) Information Technology (IT) or Operating Technology (OT) systems, including Monitoring and Control Systems, the Contractor shall notify the Government per Section F.
2.6.2 Dissemination of
Information
DoD policy limits the dissemination of certain information. Instructions, Directives, and References not releasable to the public, e.g., Floor Plans, Maps, Post Orders, and Standard Operating Procedures (SOPs), will be made available after contract award to the successful offeror with appropriate credentials and a need to know .
2.6.3 Work Reception The Contractor shall provide the bilingual (English/Japanese) capability to receive, prioritize, correspond, and respond to service requests/work orders, Government inquiries and requests, and task orders during Government regular working hours and provide a point of contact (POC) at a local or toll-free number who can perform the above function during other than Government regular working hours.
For Work Reception requirements for Family Housing, refer to 1501000.
2.6.4 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the Government. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.
The Contractor shall provide work schedules for both Recurring and Non- Recurring Work per Section F. At a minimum, work schedules shall include:
Description of service(s) to be accomplished, Location, Date service(s) are scheduled to be accomplished
2.6.5 Work Schedule The Contractor's work shall not interfere with normal Government business.
In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall provide written notification of any difficulty in scheduling work due to Government controls, per Section F. At a minimum, the notification shall include the following:
− The date and time the work was initially coordinated.
− The name and phone number of the Government person with whom the work was initially coordinated.
− The name and phone number of the Government person who prevented the work from being performed as previously coordinated.
− The alternative date and time, the Government person requested the work be accomplished.
2.6.6 Deliverables Except where otherwise stated, deliverable requirements are specified in
Sections C, F, H, I, J, and within the Directives, Instructions, and References.
The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, as directed by the KO, within the timeframe specified by the KO, at no additional cost to the Government. All Contractor submittals shall be in English, or Japanese with English translations.
Except where otherwise specified, all deliverables shall be submitted electronically in a Microsoft Office 365 or Current Version compatible format. Deliverables shall include the company name, contract number, contract title, date, and shall be unprotected and capable of being sorted by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN or clause. All formulas shall be traceable. Refer to DoDI 5200.48 for marking requirements (as applicable).
Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.
The Contractor shall establish and maintain a secure website for posting an electronic copy of all deliverables listed in Section F. The Contractor shall allow only authorized Government and Contractor personnel to access the website. Government personnel access shall be limited to viewing and downloading of deliverables, but restricted from posting to the website. The Contractor shall notify the Government by email whenever there are new or updated deliverables posted to the website. Each deliverable posting on the website and each email notification shall include the title of the deliverable, the spec item requiring the deliverable, and the date and time the deliverable was posted. All deliverables shall be available to authorized Government personnel 24 hours/day and 365 days/year for the duration of the contract.
2.6.7 Service
Interruptions
If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, COR, affected tenants, and customers in accordance with local procedures. The Contractor shall schedule and coordinate utility outages to minimize disruptions to customer and mission operations and ensure notifications are made in a timely manner. The Contractor shall maintain records of the approved scheduled outages on USMCmax per Section F.
If the discontinued service is due to an emergency breakdown, the Contractor shall notify the KO, COR, affected tenants, and customers as soon as practicable and provide the status of repairs, as directed by the KO, until normal operation is restored.
Scheduled utility outages and interruptions to equipment, system(s) operation, or other services shall be scheduled after hours of operation unless otherwise approved or requested by the Government.
2.6.8 USMC Maximo
(USMCmax)
N/A
2.6.9 Quality
Management System (QMS)
The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:
• Accurate documentation of work processes, procedures, and output measures.
• A systematic procedure for assessing compliance with performance objectives and standards.
• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.
• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.
The Contractor QMS Pre-Performance Review Checklist for compliance with this requirement is provided in J-0200000-XX.
2.6.9.1 Quality
Management (QM) Plan
The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, the Contractor shall submit the revised QM Plan for acceptance, per Section F.
The Contractor’s QM Plan shall include, at a minimum, the following:
• Policy and objectives of Quality Management System (QMS)
• Quality organization o List of personnel o Organization Chart o Responsibilities & lines of authority o Training and qualifications o Quality Manager resume
• Approach to assuring quality of services provided and conformance with performance objectives and standards
• Methods and procedures for effective planning, operation and control of processes and performance of work
• Procedures for inspection and surveillance of services to include all contractual requirements.
o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work
• Documentation and records management
• Communication with government (customers)
2.6.9.2 Quality Inspection
and Surveillance
The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be submitted to the COR after completion/termination of the contract per Section F.
2.6.9.3 Quality Inspection
and Surveillance Report
The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.
2.6.10 Property
Management Plan
The Contractor shall establish and maintain a plan that meets the contract clause requirements of Spec Item 2.4, Government-Furnished Items, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, key control, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F.
2.6.11 System and
Equipment Replacement
N/A
2.7 Personnel
Requirements
The Contractor shall comply with the personnel requirements stated below:
2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO or COR necessary to validate their qualifications.
The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, Environmental Manager, interpreter(s), and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.
The Contractor shall provide complete resumes for proposed substitutes and any additional information requested by the KO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The KO will notify the Contractor within 15 calendar days after receipt of all required information of the consent on substitutions. No change in fixed unit prices may occur as a result of key personnel substitutions.
Key personnel shall be able to speak, read and comprehend English to the extent that they can perform the contract requirements and comply with Installation emergency procedures, or an interpreter shall be made available at no additional cost to the Government.
2.7.1.1 Project Manager
(PM)
The Contractor shall provide a PM and designated alternate, as applicable, who shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.
The PM shall have at least five years of experience in managing a workforce providing services on contracts of similar size, scope and complexity.
2.7.1.2 Quality Manager
(QM)
The Contractor shall provide a Quality Manager or designated alternate who shall be on-site at all times when the Contractor is performing work during the Government's regular working hours and shall be available on-site within two hours after the Government’s regular working hours. The Quality Manager or designated alternate shall report directly to a senior corporate official and shall not report directly to the Project Manager. The Quality Manager shall not be the same person as the Project Manager.
The Quality Manager or designated alternate shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:
The Quality Manager or designated alternate shall have a current CMQ/OE certification and at least five years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager or designated alternate shall not be the same person as the
SSHO.
2.7.1.2.1 Quality Control
Personnel The Contractor shall provide Quality Control personnel whose primary duty and responsibility is to enforce the Contractor’s Quality Management System on this contract. The Quality Control personnel shall be on-site at all times when the Contractor is performing work during the Government's regular working hours. The Quality Control personnel shall report directly to the QM and shall not report directly to the PM.
Quality Control personnel shall have fulfilled the following pre-requisite training and experiences before being hired as Quality Control under this contract:
Quality Control personnel shall meet or exceed the qualifications, technical knowledge and experience requirements specified for the personnel performing the work, which they will be inspecting, and have at least three years of experience in enforcing QMS programs on contracts of similar size, scope and complexity.
2.7.1.3 Site Safety and
Health Officer
(SSHO)
The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 Code of Federal Regulations (CFR) 1926.16 are met for the project. Provide a Safety oversight team that includes a minimum of one Competent Person at each project site to function as the Site Safety and Health Officer (SSHO). The SSHO or an equally-qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 2-3.b, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.
A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent Persons(s) to the KO for acceptance in consultation with the Safety Office.
The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract.
The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:
The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past or three years’ experience if he possesses a Certified Safety Professional (CSP) or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years. The SSHO shall not be the same person as the Project Manager or Quality Manager.
Note: The Japan Construction Occupational Safety and Health Association (JCOSHA) provides the construction site safety and health management course “KOUJI SHUNIN COURSE”, or “SYOCHOU COURSE,” which is as acceptable equivalent to the 30-hours OSHA safety class. This training can be viewed at the JCOSHA website.
http://www.kensaibou.or.jp or http://www.kensaibou.or.jp/eng/index.html http://www.kensaibou.or.jp/ http://www.kensaibou.or.jp/eng/index.html
This training certificate is valid for five years from the date issued. The SSHO shall maintain a current certificate. The refresher course is also an equivalent course after the initial training course has been completed.
2.7.1.4 Environmental
Manager
The Contractor shall provide an Environmental Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the MCAS Iwakuni Environmental Management System (EMS), and other specified Sustainability requirements affecting this contract. The Environmental Manager or an equally-qualified designated alternate shall be available on-site within one hour during and after the Government’s regular working hours.
The Environmental Manager shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and policy.
The Environmental Manager shall have a minimum two years’ experience with environmental procedures similar to those of this contract; familiarity with Environmental Management Systems (EMSs); and knowledge of environmental regulations that are applicable to operations similar to those of this contract.
2.7.2 Employee
Requirements
The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. The Contractor shall provide personnel who can speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with Installation emergency procedures or an interpreter shall be furnished at no additional cost to the Government. An interpreter shall be available on-site within two hours after the Government request.
The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications, and awareness of the Contractor workforce on a regular, periodic basis. The details of the Contractor’s safety training program shall be included as part of the Contractor’s APP required in Spec Item 2.9.2.
2.7.2.1 Employee
Certification and Training
The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four hours of request.
2.7.2.2 Employee
Appearance
The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for Installation-required passes or badges.
2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.
2.7.2.4 Identification as
Contractor Employee
Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in both verbal communication and electronic or written correspondence.
2.7.2.5 Removal of
Employees
The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.
2.7.2.6 Proof of Legal
Residency
No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Citizenship or Alien Legal Residency within Japan is confirmed.
2.7.3 Service Contract
Reporting (SCR)
The Contractor shall report total dollar amount invoiced and all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://www.sam.gov.
Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.sam.gov.
2.8 Security
Requirements
The Contractor shall comply with all Federal, Japanese, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO or COR when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.
The Contractor shall ensure that Contractor personnel do not present a risk to security. By entering the Installation, Contractor personnel are subject to Installation, Japanese, local and Federal regulations and laws, including but not limited to debarment and criminal prosecution.
The Government may provide a Letter of Authorization (LOA) through Synchronized Pre-deployment and Operational Tracker (SPOT) for vetting purposes as necessary. Before issuing a LOA, the Government will run a preliminary security screening on the proposed employee to identify any disqualifying information for Installation access. Granting a LOA does not guarantee an employee will be granted Installation access in Japan.
2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F.
2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid Japanese license plate that complies with Japanese Vehicle Code. Vehicles shall meet all other requirement of the Japanese Vehicle Code, such as safety standards, and shall carry proof of insurance and registration, if applicable. A Vehicle List shall be submitted per Section F.
2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain Common Access Cards (CAC) or Token, if applicable, in accordance with security requirements. Each employee shall have their pass in their possession at all https://www.sam.gov/ https://www.sam.gov/ times while on the Installation and present it to the security authorities when requested. If badges authorizing access to restricted or controlled areas is provided, those badges shall be worn over the front of the outer clothing.
When an employee leaves the Contractor's service, the employee's Passes and Badges shall be confiscated by the Contractor immediately and returned in accordance with the Installation regulations.
Immediately report instances of lost or stolen passes to the KO or COR.
Refer to Spec Item 2.8.4 and its subordinate Spec Items for the procedures of obtaining employee passes.
2.8.4 Access to
Installation
All Contractor personnel shall obtain access to the installation through enrollment and registration into the Defense Biometric Identification System (DBIDS) per MCASO 5500.2, Installation Access Control.
The Provost Marshal’s Office (PMO) will grant the Contractor access to the Installation according to his/her regular working hours. When there is a need for the Contractor to work outside those hours, the Contractor shall submit a MCAS Iwakuni Outside Authorized Working Hours Request for prior approval from PMO. The procedures of obtaining PMO approval will be provided by the KO or COR after contract award when requested by the Contractor.
The Installation access granted for a contract other than this contract shall not be used for access to the Installation for this contract, and vice versa. A separate request must be made for a secondary contract. The procedures of obtaining approval for a secondary contract will be provided by the KO or COR after contract award when requested by the Contractor.
The Contractor shall enter/exit the Installation via the authorized gates only.
Note: Per United States Forces Japan (USFJ) Instruction 31-204, Designated Third Country Nationals (DTCN) are not authorized to enter USFJ Installations and areas, including MCAS Iwakuni, without coordination with the Installation commander (or delegate).
Prior to commencement of travel for performance of work, all Contiguous United States (CONUS) Contractors and personnel shall be registered and have completed the trainings in the TT, IATP, ISOPREP, APACS Brief and Access and SPOT System.
Please refer to J-0200000-XX and J-0200000-XX for access to the TT, IATP ISOPREP, APACS Brief and Access and SPOT System.
2.8.4.1 DBIDS Program DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to the length of the contract, and are not required to obtain a new pass from the PMO Pass and Registration Office for each visit. The current process takes approximately 15 business days from enrollment until access can be authorized. (The process takes longer for Third Country National (TCN) personnel, and the processing period is subject to change.) There are no fees associated with obtaining a DBIDS credential.
The Government performs background screening and credentialing.
Throughout the year, the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.
2.8.4.2 DBIDS Credentials Contractor employees shall furnish a completed copy of the specified forms to obtain the required background check and visit the PMO Pass and Registration Office to obtain a DBIDS credential once approved. The specified forms will be provided after contract award.
Additional information about DBIDS can be found at:
https://www.cnic.navy.mil/om/dbids.html.
The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority.
The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:
(1) That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.
(2) That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.
2.8.5 Access to
Buildings
The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to restricted areas shall have the appropriate screening, and shall wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.
2.8.6 Access
Arrangements
The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority.
The Government may issue keys to the Contractor to access some work sites.
The procedures for…
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