Emergency Shelter Slide Deck.pdf

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Department of Human Services

Pre-Proposal Conference Webinar Emergency Shelter

July 23, 2026

Table of Contents

1 Housekeeping Items

Program & RFP Overview

Ronnetta Benton, CRU Administrator, DHS Child Welfare

Operations

RFP Submission and Process

Dawn Williams-Jones, RFP Manager, DHS Finance

Contract Process

Rita Cairy, Contracts Director, DHS Finance

Housekeeping: Management Guidelines

• All participant phones/microphones will be muted.

• Please enter your name, email, and organization in the chat box

• All questions concerning this RFP must be submitted in writing via email to DHSRFP@phila.gov no later than July 30, 2026, at 5pm Philadelphia, PA local time and may not be considered if not received by then.

mailto:DHSRFP@phila.gov

Program Overview

Who are we?

Philadelphia Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families.

Vision

• We aspire for all Philadelphia children and youth to have access to the support, resources, and opportunities they need to thrive within their communities.

Mission

• Serve Philadelphia’s children, youth, families, and communities by building on their strengths and advancing safe and supportive environments.

The Department is comprised of the following divisions:

• Administration and Management (A&M)

• Child Welfare Operations (CWO)

• Early Childhood Education (ECE)

• Finance

• Juvenile Justice Services (JJS)

• Performance Management & Technology (PMT)

• Policy Development & System Enhancement (PDSE)

Project Background

• Residential Placement Care: Emergency Shelter (ES) is a 24-hour a day/7 day a week service in a placement care setting. It is a short-term placement, not to exceed 30 days for youth who need immediate placement. The placement setting must address the needs of adolescents ages 12-21 who need child protective services. The ES Provider will work in collaboration with the Community Umbrella Agency (CUA) Case

Manager or the DHS Social Work Services Manager to reunify the youth with family. If the youth is unable to be reunified with family, within the 30 days of their shelter placement, the ES provider will assist with locating placement with kin. Placement in non-family foster care or congregate care will be minimally utilized as a last resort.

Description of Client to be served

• Target youth, ages 12-21 years old.

• Youth have experienced several potentially traumatic events (PTE),

• Youth that may present with maladaptive behaviors and challenges such as running away, habitual truancy, family conflict, post-traumatic stress disorder (PTSD), and post-traumatic stress symptoms (PTSS) including anxiety, depression, and oppositional behaviors, substance abuse, and/or failure to adjust to another placement.

Outcome Goals

• Address the youth’s complex needs within the 30-day service period.

• Conduct assessments, including standardized screenings and behavioral health evaluations.

• Engage the youth and family while strengthening connections.

• Provide crisis management, intervention, and therapeutic supports.

• Coordinate joint meetings with involved providers and supports.

• Make timely service and placement planning recommendations.

• Ensure all services are evidence based and trauma informed.

Program Requirement/Overview

• The service provider is responsible for delivering direct social work and other services to and on behalf of youth and their families.

• The programs and activities must address physical, cognitive, moral, social and emotional growth and age-appropriate development.

• Provider must also address the acquisition of life skills that will lead to self-sufficiency as an adult.

• Provide culturally and linguistically competent services to racial/ethnic minorities, and Lesbian, Gay, Bisexual, Transgender and Questioning (LGBTQIA+) youth, who are overwhelmingly represented in the homeless population.

(Please refer to the 3.1 section of the RFP for more details)

Reporting requirements

• At a minimum, the Applicant shall submit a monthly invoice detailing all services and/or products provided, along with associated costs.

• In addition, the Applicant shall submit a comprehensive monthly written report to the DHS Project Manager within the required timeframe.

Quarterly outcome reports must also be submitted, aligned with the performance metrics as outlined in the RFP.

RFP Submission & Process

RFP Submission and Process

• Proposals must be received no later than 5:00 p.m. Philadelphia, PA, local time, on

August 17, 2026. Do not wait until last minute to submit!

• It is mandatory that all who intend to submit a proposal respond by the deadline.

• All questions concerning this RFP must be submitted in writing via email to

DHSRFP@phila.gov no later than July 30, 2026, at 5pm Philadelphia, PA local time and may not be considered if not received by then.

• Responses will be posted on August 5, 2026, on the City’s EContract Philly website at https://philawx.phila.gov/econtract/ (go to the Opportunity Details page for this notice of contracting opportunity). Responses posted on the City’s website become part of the RFP upon posting.

https://philawx.phila.gov/econtract/

RFP Schedule

DATE ACTIVITY

July 15, 2026, Issue Request for Proposal

July 23, 2026, @10:00AM (Local Philadelphia Time)

Pre-Proposal Meeting (Optional) Location : WebEx

July 30, 2026, by 5PM (Local Philadelphia Time)

Applicant deadline to submit questions, request (Local Philadelphia Time) clarification due to DHSRFP@phila.gov only!

August 5, 2026, by 5PM (Local Philadelphia Time)

Response to questions posted

August 17, 2026, by 5PM (Local Philadelphia Time)

Applicant deadline to submit Proposal on eContracts Philly

Week of August 24, 2026 Interview/Presentations will be required upon candidates mailto:DHSRFP@phila.gov

Forms required with RFP submission

• Appendix A- General Provisions

• Appendix B - City of Philadelphia Tax and Regulatory Status and

Clearance Statement

• Appendix D - Local Business Entity or Local Impact Certification

• Appendix E - LGBTQ Applicant Opportunity Data

• Appendix G - Budget Template

Important Resource: RFP Checklist

• All can be found on the City’s eContractPhilly website at

• EIN, Agency Name – Be sure your info matches your registration on eContract Philly

• Insurance requirements – Article X General Provisions

• Living Wage for FY27 is $17.63/hour for all employees, both part-time and full-time

• All required documents must be received prior to routing your contract (Insurance, scope, license (if applicable), W9, etc.)

• Contract conformance process can take up to 3 months.

• The City can not process any invoices for payment until the contract conformance process is complete.

Contacts

• eContractPhilly Tech Support: econtractphilly@phila.gov or 215-686-4914

• All questions concerning this RFP must be submitted in writing via email to dhsrfp@phila.gov no later than July 30, 2026, at 5pm Philadelphia, PA local time and may not be considered if not received by then.

• Responses will be posted on August 5, 2026, on the City’s eContractPhilly website at https://philawx.phila.gov/econtract/ (go to the Opportunity Details page for this notice of contracting opportunity).

• Responses posted on the City’s website become part of the RFP upon posting.

mailto:econtractphilly@phila.gov mailto:dhsrfp@phila.gov

Thank You!