Attachment_A_-_Statement_of_Work.doc

ATTACHMENT A - STATEMENT OF WORK (SOW)

STATEMENT OF WORK (SOW)

PARKING SERVICES AT KANSAS CITY, MISSOURI

The U.S. Department of Education (Department), Office of Management (OM), Management Services, Transportation Services Division has a parking requirement for sixty-five (65) regular, non-stacked spaces and three (3) handicapped non-stacked spaces within one (1) block of 1010 Walnut Street, Kansas City, Missouri, for the Office of Communication and Outreach (OCO), Office for Civil Rights (OCR), and Federal Student Aid (FSA) employees who work in the building.

SCOPE OF WORK

The Contractor shall provide sixty-five (65) regular parking spaces and three (3) handicapped spaces with electronic key cards for secured access to the parking facility. The parking spaces are comprised of the following offices:

The Contractor shall operate and manage the parking service in accordance with the operating procedures set forth herein and in accordance with the Americans with Disabilities Act Accessibility Guidelines (ADAAG). The Contractor shall furnish all that is required to operate the parking facility efficiently (e.g., personnel, personnel uniforms, personnel training, any pertinent signage, parking, supervision, insurance, maintenance of grounds) to allow the Department employees to access parking on a regular basis.

The Contractor shall provide:

1. A non-valeted parking facility that allows for self-parking where the employee may park independently

2. 24-hour key cards that permit access to the parking facility

3. Secured facility that maximizes the employee’s ability to safeguard Personally Identifiable Information (PII)

4. Covered parking garage structure to protect the Department’s employees’ vehicles from potential environmental damage or vandalism

5. Daily management of the parking facility to ensure that operations are handled within contractual guidelines of the specific location, fostering good customer relations and promoting a professional image

6. Courteously assistance to customers by answering general questions

7. Report any known accidents, observed or suspected violations, safety hazards or any unusual occurrence to the Contracting Officer’s Representative (COR)

8. Comply with all Federal, state, municipal, local laws, executive orders, applicable rules, orders, regulations, or requirements related to parking facilities

9. Not smoke in or around the parking facility. The Contractor shall not expose Department employees to tobacco smoke

10. Prohibit the use of electronic equipment, e.g., radio, IPOD or MP3 device, etc. to maintain professionalism

GOVERNMENT-FURNISHED EQUIPMENT

No Government-Furnished Equipment (GFE) is provided under this contract.

PARKING SERVICES AT KANSAS CITY, MISSOURI